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Sharla

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Posts posted by Sharla

  1. 15 hours ago, Nismail said:

    I was told repeatedly that no Sky Class suite on Icon could accommodate that party size. That turned out to be incorrect.

    It very well could have not been available when the TA looked, but it was later. There are lots of reasons this could happen.  TAs are human and can definitely make mistakes, but I have seen rooms not available and 5 minutes later they are. 

  2. 17 hours ago, foxrunner said:

    Thank You!

    When we started, we booked on our own, but the Allure O T S, aka OBC convinced us to go the TA route. I'm not thrilled with my  TA. We need to notify her about price drops; she doesn't work weekends or holidays.  What I'm saying is no response to emails unless we are in the normal business hours window. I thought all Mei agents had an automatic software-enabled price drop notification, but for whatever reason, she doesn't. I know that I need to move on, but I hate to be those people, as she seems really nice. We are also exclusively booking group cruises for the price and refundability. We know price drops, especially now, are rare, but why are we telling her about them? Given the fact that we now have a new American Pope, I'm looking for absolution. 

    Email [email protected] and you can get a new TA assigned to you. We do all get notifications of price drops, but it's still manually checking each one and the price hasn't always dropped. It's not usual to see price drops anymore (still happens, just not a ton)

  3. As a TA I would have no idea how to do this- if the room was not booked by me on behalf of my clients then there is no way to contact them. Even if I did book that room for clients, it seems kind of a weird ask (from their perspective). 

    The room in between may also be not a double occupancy room- so switching wouldn't even be possible. 

    If I were you I'd put the room(s) you want on waitlist so you'll be notified if they cancel. 

  4. 18 hours ago, asquared17 said:

    hottest part of the ship is when they turn the air off between 2-4am. 

    wakes me out of a sound sleep as the cabin is suddenly stifling. 

    eco mode against our will!! 😩🤪😅

    We found this to be the case on Icon this summer. It was stifling in our room at night and quite chilly in the day. Now I have a fan that I will travel with. While I appreciate the sentiment of eco mode they should do it during the day and not at night!

  5. It no longer includes Voom for most ships, and it will depend on your date of sailing (looks like you'll be excluded based on Legend of the Seas dates)

    *The complimentary internet package is not available for Sky Junior Suites sailing on Allure of the Seas®, Anthem of the Seas®, Harmony of the Seas®, Oasis of the Seas®, Odyssey of the Seas®, Ovation of the Seas®, Quantum of the Seas®, Symphony of the Seas® and Wonder of the Seas®. Sky Junior Suites sailing on Icon of the Seas®, Spectrum of the Seas® and Utopia of the Seas® have this benefit included through April 30, 2026.

  6. It depends. I can usually respond within minutes for a simple question, but sometimes it's longer, depending on everything else going on. Sometimes people can wait- and should wait, because if I'm dealing with a pressing issue then your simple question for a 2027 cruise isn't as urgent. 

    It also depends on if I can fix it or I have to call the cruise line to fix it- that obviously takes longer. But in general I respond within an hour or two.  

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