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Carnival Cruise Line

Carnival cancels June 2021 cruises

In:
06Apr2021

Another major cruise line has cancelled its June cruises, leaving just Royal Caribbean as one the "big three" cruise lines with June sailings on the books.

Carnival informed guests on Tuesday that it will extend its cruise cancellations from U.S. ports through June 30, 2021.

To provide flexibility for guests booked on July itineraries that remain in the schedule, Carnival is extending final payment deadlines for all July sailings to May 31, 2021, with the ability to cancel without penalty.

Norwegian Cruise Line also cancelled its June 2021 cruises back on March 16, 2021.

Prior to today's announcement, Carnival had cancelled cruises through May 31, 2021.

As it has done throughout the pause, Carnival is providing guests on cruises cancelled today the choice of a future cruise credit plus onboard credit package, or a full refund.

In their announcement, Carnival said, "We know that this is very disappointing to our guests who continue to be eager to sail, and we remain committed to working with the Administration and the CDC to find a workable solution that best serves the interest of public health."

Carnival Cruise Line President Christine Duffy implored the U.S. Centers for Disease Control (CDC) to treat the cruise industry fairly, "We are asking that the cruise industry be treated on par with the approach being taken with other travel and tourism sectors, as well as U.S. society at large."

Ms. Duffy also said there are no plans yet to base its ships outside the United States, but that option may become inevitable if things do not change, "While we have not made plans to move Carnival Cruise Line ships outside of our U.S. homeports, we may have no choice but to do so in order to resume our operations which have been on ‘pause’ for over a year."

"We appreciate the continued patience and support from our loyal guests, travel advisors and business partners as we work on a return-to-service solution."

Ms. Duffy was vocal about keeping ships sailing from the U.S. and not following Royal Caribbean's lead by sending ships outside the U.S. to restart.

In a meeting with Florida's Governor in March 2021, she was proud of the fact Carnival was making no such plans, "Here at Carnival we currently do not have any plans to move our ships away from their US homeports, I’ve always said Carnival Cruise Line is America’s cruise line."

"We sail from 14 US homeports, a significant number of our guests drive to their Carnival vacations, and we also sail with more families and children than any other cruise line."

What about Royal Caribbean?

Royal Caribbean has made no announcements yet about if it will cancel June 2021 cruises.

The line will be restarting operations in June on a few ships outside the United States including:

  • Adventure of the Seas from Nassau, Bahamas
  • Vision of the Seas from Bermuda
  • Odyssey of the Seas from Haifa, Israel

Anthem of the Seas will restart in July, and Quantum of the Seas continues to sail from Singapore.

Read moreIs there a pattern to when Royal Caribbean cancels cruises?

The rest of the ships and sailings scheduled from June are all still to be determined, although many in the cruise industry expect more cancellations.

Royal Caribbean rarely gives any kind of warning when a new set of cancellations are going to occur.

Carnival cancels May 2021 cruises

In:
24Feb2021

While Royal Caribbean has not, another cruise line has cancelled its May 2021 cruises.

Carnival Cruise Line announced on Wednesday it will continue their suspension of sailings through May 31, 2021.

Cruises from U.S. ports are cancelled through May, but Carnival added that it is unsure when cruises might resume.

In their announcement, Carnival said, "A date for the return of guest cruising operations from U.S. ports has not yet been determined."

Carnival said in a statement that they will continue to work on plans to resume operations, and the vaccine progress is encouraging.

"We continue to work on plans to resume operations and are encouraged by the focus to expedite vaccine production and distribution which are having a demonstrated impact on improving public health."

Prior to today's announcement, cruises had been cancelled through April 30, 2021.

As it has done throughout the pause, Carnival is providing guests on cruises cancelled today the choice of a future cruise credit plus onboard credit package, or a full refund.

Carnival joins a few other cruise lines in canceling their May 2021 cruises, including Norwegian Cruise Line, Disney Cruise Line and Azamara.

What will Royal Caribbean do?

Royal Caribbeans want to know if/when Royal Caribbean may announce a new set of cancellations to match what the other cruise lines have done.

Royal Caribbean rarely gives any kind of warning when a new set of cancellations are going to occur.

Read moreIs there a pattern to when Royal Caribbean cancels cruises?

With final payment dates coming up, many cruise fans are eager to know what will happen to these sailings, as well as how many more of these cancellations we can expect to deal with.

Royal Caribbean Group Chairman and CEO Richard Fain said in a recent interview that cruise lines and the government will consider a variety of factors before cruises can restart.

"We just we're in the midst of a huge surge...over the end of last year," Mr. Fain explained. "Nobody was going to suggest that we start operating in that kind of environment."

"But as that's coming down, as the numbers get better, as the prevalence in society gets better, as the vaccine gets out there more, I think that's when we can start having serious conversations to restart."

Carnival CEO: "By the end of this year, most, if not all, of our fleet will be in action"

In:
18Feb2021

Cruise fans looking for optimism about the return to service should look no further than Carnival Corporation CEO Arnold Donald's latest comments.

During a webinar, Mr. Donald told travel industry insiders that he thinks many of his brands ships will be cruising by the end of the year.

"What I will predict is this: I think that certainly by the end of this year, most, if not all, of our fleet, I’m optimistic, will be in action."

"I think there’s a really high probability that all of them will be back by early next year if things continue to progress the way they have."

Why is Mr. Donald so bullish on the return of cruises?

In short, he thinks a faster rollout of the vaccine, better treatments and low-cost testing are all working towards move the global health crisis away from a public health emergency.

"The combination of all that bodes really well and puts us in a good position," he said about the advances being made.

"The knowledge about covid has changed. The ability to manage covid has changed. All these things have moved in a positive direction."

Mr. Donald's comments echo similar comments from Royal Caribbean Group Chairman and CEO Richard Fain who has pointed to positive signs in the fight against covid.

Earlier this month, Mr. Fain touted the rollout of the vaccine and new health protocols as a key component to moving towards a restart.

"The vaccines and other steps we are taking are also important to protect the crew. In the beginning, it was really very difficult to ensure that the crew members were virus free. But the new vaccines, testing and other steps are giving us the opportunity to protect them as never before."

Speaking of the vaccine, Dr. Scott Gottlieb, co-chair of Norwegian Cruise Line Holdings’ and Royal Caribbean Group’s Healthy Sail Panel, told CNBC he believes covid vaccine appointments will be widely available by April in the U.S.

"I think we’re going to run out of demand sooner than we think. I suspect that in some point in March and certainly by the end of March, we’re going to have to make this generally available."

"That doesn’t mean everyone can go and get a vaccine on April 1, but I think everyone is going to be able to go online and get an appointment sooner than we think."

Dr. Scott Gottlieb was the Commissioner of the FDA from 2017-2019 and served as the agency’s Deputy Commissioner for Medical and Scientific Affairs from 2005- 2007.

He believes supply constraints will remain throughout February that justify having more narrow eligibility criteria. "But at some point in March, states are going to have to make decisions about how to open this up more widely."

Carnival takes down new health protocols from its website

In:
08Feb2021

About a day after Carnival Cruise Line posted its list of new health protocols for when cruises restart, they removed it from their website.  

Carnival posted on Friday their new rules that include wearing masks, social distancing, and restricting shore excursions. 

By Saturday, the protocols were taken down from their website and replaced with basic health requirements stipulated by the U.S. Centers for Disease Control (CDC).  

In the limited time the rules were posted, it generated a lot of comments from cruise fans in support and in frustration with the rules. 

Read moreWhy shore excursions are the big change to cruises you aren't thinking about

According to Cruise Radio, Carnival says the rules were posted early and are not complete. 

"In our haste to keep guests and travel agents informed, we posted some information that was not finalized. As we have said previously, guests should expect [mask-wearing], testing, distancing and other protocols. We intend to provide more details over the coming weeks as we work to resume operations."

The new rules were similar to many of the new health protocols utilized by the few cruise ships able to restart operations, including Royal Caribbean's Quantum of the Seas in Singapore.

Avalanche of opinions of new rules

In the brief period of time the rules were posted on Carnival's site, there were plenty of opinions by cruise fans on what they thought of the protocols.

Hundreds of comments were posted on social media, including the RoyalCaribbeanBlog Facebook page.

A vocal group of comments came from those who flat out refuse to wear a mask on a cruise ship.  These cruisers have been largely upset masks are required in places like the pool deck, or even at all.

"I am NOT going on a cruise if I have to wear the mask," said Ben Breslin.

"As badly as we want to cruise, there is no way I’m wearing a mask or jumping through all these hoops to do it," added Dawn Thompson.

Read moreWhat is the best mask to wear on a cruise ship?

Many others were eager to get back onboard and willing to do what it takes to get cruises going again.

"I totally agree to all of these conditions," Christine Dale said.

"I’m ready for it all BRING IT ON!" said Tawny Simone Garcia-Berotte

Emerson Pratt thought the rules were what we should all expect, "I don’t think there is anything there we weren’t expecting. I think this is probably the standard all will adopt with additional protocols added depending on the cruise line/ship/country."

Still waiting on Royal Caribbean's rules

Whether or not Carnival's health protocols are going to include all of this or not, Royal Caribbean has yet to reveal their health protocols for cruises outside of Singapore.

The new protocols will be crafted by the Healthy Sail Panel, a joint venture between Royal Caribbean Group and Norwegian Cruise Line Holdings.

Many expect Royal Caribbean's rules to be very similar to the protocols on Quantum of the Seas, with a few tweaks that are not specific to Singapore's laws.

In summer 2020, the Healthy Sail Panel came up with 74 recommendations for cruise ships to operate safely during the health crisis, and they have since become the cornerstone of the cruise industry's approach to a healthy return to sailing.  

The next step is to turn those recommendations into cruise line policies.

Read more5 things you've probably overlooked with the new cruise protocols

Carnival announces new health protocols including masks, social distancing, testing and more

In:
05Feb2021

While we wait for Royal Caribbean to reveal their health protocols for cruises from North America or Europe, rival cruise line Carnival shared their plans.

Carnival Cruise Line revealed its new health protocols for its cruise ships once they restart that include a variety of comprehensive changes for guests and crew members.

Carnival is calling it its "CruiseHealth Program", and it applies to all of Carnival Corporations brands as well. These rules are evolving, and Carnival expects them to change with new insight into public health evolves.

The goal of these protocols is to keep guests, crew members, shoreside employees, and ports ships visit healthy from the global health crisis.

Check-in

    • Only booked guests are permitted to enter the terminal and boarding area

    • Guests must arrive within their selected time to facilitate physical distancing during the check-in and boarding process 
      • Guests arriving earlier than their scheduled time will not be allowed to enter the terminal until the time of their arrival appointment
      • This also applies to VIFP Diamond/Platinum and Casino guests.

    Testing

    • All guests and crew will be required to test negative for COVID-19 prior to embarkation
      • Every guest 2 years of age or older will be required to provide documentation of a negative SARS-CoV-2 test taken between 5 days to 24 hours prior to the date of embarkation
      • Guests must provide the original document confirming a negative test result that is legible, identifies the approved and licensed testing entity, sample collection date and type of test, and identity of the tested individual
    • Any guest who fails to provide the required documentation or testing at the terminal or on board will be denied boarding or disembarked, and no refund or credit will be issued.
    • If at any time within 14 days prior to embarkation, or at any time during the cruise, a guest tests positive for COVID-19, exhibits signs or symptoms of COVID-19, has had close contact with a person confirmed or suspected of having COVID-19, or Carnival otherwise determines in its sole discretion that guest is unfit to board due to risk of any communicable illness, guest shall be subject to denial of boarding, denial of re-boarding, quarantine, isolation and/or disembarkation.
    • Under these circumstances, unless the guest has failed or refused to comply with these Policies and Procedures, they will be provided with a Future Cruise Credit. 

    Health Screening

    • All guests will be required to complete a health questionnaire beginning 72 hours before the date of embarkation
      • Identification of symptoms or potential exposures does not automatically result in denial of boarding
    • All guests will have their temperature taken as part of the boarding process
    • Any guest who refuses to be tested, screened, or to follow these Carnival COVID-19 Policies and Procedures will be denied boarding, and no refund or credit will be issued
    • All guests, but especially those with an increased risk as identified by the CDC, should consult with their own physician about their own risk factors and tolerance

    Environmental Sanitization

    • Routinely use a safe disinfectant proven to quickly kill novel coronaviruses
    • Staterooms and public areas sanitized more frequently with cleaning and disinfection protocols developed in coordination with the U.S. Centers for Disease Control & Prevention (CDC)
    • Ships and terminals undergo more thorough sanitization between cruises
    • Expanded disinfection methods using emerging and advanced technologies that are proven effective against coronavirus and other germs

    Onboard the ship

    • Guests may be required to undergo at least daily temperature checks and must submit to any requested medical screening during the cruise
      • Temperature checks may also be conducted prior to disembarking at a port of call and before participating in certain onboard activities
    • Responsible physical distancing for all guests and crew managed by adjusting the flow, timing and size of groups
    • Hand Hygiene – Additional hand washing facilities and hand sanitizing stations positioned in high-traffic areas throughout the ship 
    • Health Information – providing regular health reminders about the ways to stay healthy onboard and when ashore

    Face masks

    • All guests over the age of two will be required to wear a mask when indoors except
      • Inside their own stateroom
      • Eating and drinking seated at a table
      • When using the cardio equipment at the gym and physical distancing is maintained
    • Guests are required to wear a mask outdoors when physical distancing cannot be maintained
    • Masks should have two or more layers and be worn over the nose and mouth.
    • Gaiters and bandanas are not allowed, and face shields are permitted when used with a mask.

    Social Distancing

    • Access to public spaces will be limited and venues/activities will operate at reduced capacity
    • Carnival may use a reservation system for our public areas, such as pools, gyms, casinos, restaurants, bars, and entertainment
    • Social distancing means staying at least six (6) feet (2 meters) apart from other people who are not the guest’s cruise companions (family or immediate travel group).
    • Guests can expect appropriately distanced seating in theaters, dining facilities and other common venues, modified entertainment showings and meal services to control capacity

    Contact Tracing

    • All guests may be required to provide identifying information and information about certain activities engaged in during the cruise so Carnival can perform contact tracing in the event any person on board is suspected or confirmed to have COVID-19.
    •  Various location tracking technologies may be used to assist in the collection of contact tracing information such as wearables, video surveillance, transaction data, and photographs taken during the cruise.

    Shore Excursions

    • Guests will only be allowed to participate in excursions or activities executed and escorted by vetted tour operators who maintain Carnival’s level of COVID-19 controls during the initial return to sailing.
    • Shore side visits may be also limited to port areas that have no public access. 
    • Self-exploration or non-Carnival sponsored excursions will not be permitted. 
    • Carnival may, in its sole discretion, avoid a pre-planned destination should a concern arise regarding the level of COVID-19 community spread in that destination or impose certain restrictions on shore excursions relating to capacity, participation, locations, times, eligible venues and persons with whom the guest may come into contact
    • Carnival may offer indoor excursions only if physical distancing, use of masks, and other recommended protective measures can be implemented.
    • Any noncompliance by guest or members of guest’s traveling party with Carnival COVID-19 Policies and Procedures shall be grounds for refusal to re-board after going ashore, or other steps deemed necessary in Carnival’s sole discretion to protect the health and safety of others.
      •  If a guest is denied boarding or disembarked due to failure to comply with Carnival COVID-19 Policies and Procedures, they will not be entitled to a refund, credit, or compensation of any kind. Guests will be responsible for all costs and fines, including without limitation travel expenses.

    You can read them all here.

    What about Royal Caribbean's rules?

    Thus far, Royal Caribbean has only announced its health policies for cruises on Quantum of the Seas from Singapore, although most are likely to be carried over to sailings elsewhere in the world.

    The Healthy Sail Panel, a joint venture between the Royal Caribbean Group and Norwegian Cruise Line Holdings, has been working since summer 2020 to craft policies for cruise ships to use onboard.

    The panel's 74 recommendations have become the cornerstone of the cruise industry's approach to a healthy return to sailing.  But those recommendations need to be converted into policy.

    Royal Caribbean has said the new protocols would be issued "relatively soon" for a while, although no timeline for its announcement has been shared.

    The delay in seeing Royal Caribbean's rules may be a product of the ever changing approach to the current health crisis.

    Royal Caribbean Group Chairman and CEO Richard Fain spoke recently how the arrival of a vaccine has changed their outlook on the current situation.

    "Previously, we expected cruising to resume based on creating a virtual bubble of safety on a ship, even if the rest of the country was experiencing significant spread," he admitted to viewers.

    "Today we envision that the key, but not the exclusive factor, will be the vaccines rather than purely the protocols."

    Royal Caribbean's work in the two months that Quantum of the Seas has been sailing in Singapore has provided invaluable experience to run through a real-world situation that luckily had no repercussions.

    "The false positive gave us a real world chance to test our procedures, and they performed well."

    "Such experiences really allow us to test our processes and prepare better for a full operation."