I spent $1,400 for 7 nights in a 149-square-foot windowless room on one of the world's largest cruise ships

In:

For seven days, my home on one of the biggest cruise ships in the world was an inside room.

Symphony-Interior-Stateroom

I sailed on Royal Caribbean's Symphony of the Seas in 2023, and although she had lost the title of world's largest cruise ship to Wonder of the Seas, her Oasis Class charm was impressive and mind-boggling. 

During my seven-day voyage from Miami, Florida, I visited St. Thomas, St. Maarten, and Perfect Day at CocoCay, Royal Caribbean's award-winning private island in The Bahamas. 

Although the itinerary was appealing, I was more concerned with the onboard experience, having visited St. Thomas and St. Maarten countless times growing up. 

From the Ultimate Abyss dry slide to Broadway-caliber productions, soaring zip line, jaw-dropping AquaTheater performances, and more, Symphony of the Seas definitely delivered nonstop thrills — and at a reasonable price. 

Symphony-Interior-Cabin-View

The mega-ship has countless different room categories to pick from, from spacious multi-deck suites to ocean-view balconies. However, I went with the cheapest available option: a standard inside cabin

The week-long cruise in a windowless interior stateroom on Deck 7 cost $1,400, including taxes, gratuities, and port fees. 

Take a look inside the 149-square-foot space and see why, despite its cramped size, it was a comfortable retreat during a busy Caribbean cruise. 

The cabin's layout made great use of a small space

Symphony-Closet-Space-Interior-Cabin

Although my tiny cruise room was less than 150 square feet, it was one of the most contemporary-feeling cabins I had ever stayed in.

For starters, there was a large couch sandwiched between the room's two closets. Having this additional seating area was a major perk, as many inside cabins don’t offer anywhere to sit other than the bed and a small vanity chair/stool. 

There was even more storage available in the built-in dresser next to the desk. The shelves and hangers in the closet made it easy to unpack and settle into my home away from home. 

Symphony-Interior-Stateroom-Tour

I utilized the dresser, too, which contained three empty — but deep — drawers, a fourth with a box of tissues and a room service information pamphlet, and a fifth that was home to the hairdryer, as well as a large cabinet with the stateroom's mini-fridge.

Moving on, Symphony of the Seas is a newer cruise ship, having set sail in 2018. As such, the cabin was outfitted with modern perks. For example, I had to insert my SeaPass card into a small key slot that powered on all the electricity within the cabin to preserve energy. 

There was also an abundance of outlets for charging electronics. On older Royal Caribbean ships, you are lucky if you have more than two standard American outlets by the vanity. However, my room on Symphony of the Seas had four American and one European socket, as well as two USB ports. 

Symphony-Outlet-Desk-Interior-Cabin

Most of the outlets were concentrated at the desk and vanity area, but there was one American plug located beside the bed. This made charging my phone at night much easier since I didn't have to remember to move it before falling asleep. 

Speaking of the bed, I could have requested that the two beds be pushed apart to create two twin-sized beds and make the room feel more spacious. 

Instead, I opted to keep them together since I was traveling alone. Having extra room to stretch out was more important than a walkway between the beds, though I did sometimes notice the gap where the beds met. 

Symphony-Interior-Cabin-Bed

However, even with the beds together, the cabin's layout was surprisingly functional — I never tripped over miscellaneous shoes or felt cramped during my 7 nights at sea. 

The bathroom was tiny but modern

symphony-bathroom-interior-cabin

As expected, the bathroom inside my cruise stateroom was small; however, it was modern and clean. 

There was a shocking amount of counter space, as well as three shelves to the right-hand side of the mirror. More storage was available underneath the sink, too. 

On the back of the door were two hooks for wet towels, swimsuits, and hanging toiletry organizers.

Symphony-Shower-Stateroom-Soap-Dispenser

Inside the shower, there was a soap dispenser that distributed Royal Caribbean's signature Salt + Breeze bath scent. I'm not a fan of this 2-in-1 product, so I always bring my own toiletries from home, including shampoo, conditioner, and body wash. 

I was disappointed that there was only one small ledge in the shower. If I were traveling with one more person, it would have been a tight squeeze to fit all of our products there.

Additionally, the shower's water pressure was neither awful nor great; it was just okay. I did have issues with the temperature that never got resolved, though. 

Symphony-Interior-Cabin-Shower-Head

In the mornings, it was nearly impossible to get any hot water. Sometimes, I had to wait 25 minutes for the water to heat up to lukewarm! In the evenings, I had the opposite problem: the temperature was scalding hot.

I did not choose my cabin's location

Hallway-Symphony-Of-The-Seas

Because I booked the cheapest available rate, I could not pick my exact cruise room. Instead, Royal Caribbean randomly assigned a cabin to me closer to the sailing date. 

If this sounds risky, that's because it is. You could end up in a less desirable location, like near the nightclub, far from elevators, or tucked away at the very front of the ship, where movement is more noticeable.

In my case, the latter proved true. My stateroom was located at the forward of Deck 7 on a "secret" hallway full of other interior cabins between the port and starboard sides of the ship. It felt like a maze when I was trying to locate my stateroom on embarkation day!

Symphony-Stateroom-Door-7412

While the forward elevator bank was somewhat close, the aft elevators were far from where I was located.

Not having a window wasn't a dealbreaker

Symphony-interior-room-stateroom

Initially, I was worried that the lack of natural sunlight would cause me to feel cramped, sleep in on accident, or that I would just miss waking up to a sprawling ocean view.

Although nothing beats watching the seafoam form against the hull of the ship as it glides through the ocean, my inside cabin was such a good deal that it more than made up for not having a view.

Sailing on one of the world's largest ships meant that I was rarely in my stateroom. Most of my time was spent exploring the ship, watching an original show, or enjoying the activities and dining options on board. 

Elizabeth-Selfie-St-Maarten

The room definitely served its purpose of being a retreat away from the hustle and bustle of the Oasis Class neighborhoods — and a comfortable one at that. 

Royal Caribbean redeploys Symphony of the Seas from Galveston in 2027

In:

Royal Caribbean is moving Symphony of the Seas from Galveston, Texas in 2027.

Symphony of the Seas

Royal Caribbean's original 2027 deployment schedule had Symphony of the Seas, an Oasis Class ship, sailing from Galveston year-round, offering 4- to 8-night sailings to the Western Caribbean and Perfect Day at CocoCay. 

New plans, however, call for the 228,081 gross-ton ship to sail from Port Everglades in Fort Lauderdale, Florida.

"Starting in 2027, Symphony of the Seas will reposition from Galveston, Texas, to Fort Lauderdale, Florida, offering 6- and 8-night Caribbean vacations. This repositioning allows us to continue delivering the incredible experiences guests love while thoughtfully evolving our deployment strategy," a Royal Caribbean spokesperson told Royal Caribbean Blog. 

The spokesperson clarified that sailings are not being canceled, and guests and travel partners will be contacted directly for more information about what this means for their vacation plans. 

No changes to Icon of the Seas' deployment plans

Galveston, Texas terminal

Despite the shakeup in Symphony's plans, Icon of the Seas is still set to sail from Texas for the first time in 2027. Liberty isn't going anywhere, either. 

"Galveston remains a key homeport for us, with Icon of the Seas, offering 7-night vacations, and Liberty of the Seas, now offering 4- and 5-night sailings, all from Texas in 2027—giving vacationers in Texas the opportunity to experience the industry leading Icon Class for the first time while enjoying unforgettable Caribbean adventures," the spokesperson added. 

The 248,663 gross-ton Icon of the Seas will depart on a 9-night one-way cruise from Miami to Galveston in mid-August. Upon her arrival in the Lone Star State, she'll offer 6-, 7-, and 8-night voyages to the Western Caribbean through at least April 2028. 

Read more: Texas is about to be home to one of the world's largest cruise ships

Icon of the Seas in Roatan

That said, Miami won't be without an Icon Class ship for long, as Icon's departure aligns with the launch of Hero of the Seas, the fourth groundbreaking Icon Class ship. Hero is expected to join Royal's fleet in August 2027. Although she’ll primarily sail weeklong Caribbean itineraries, her deployment lineup includes a mix of 3- to 9-night cruises, too. 

The newly amplified Liberty of the Seas will also call Galveston home in 2027. The Freedom Class ship will operate shorter cruises to ports like Cozumel and Costa Maya (the soon-to-be home of Perfect Day Mexico). 

Deployment changes aren't uncommon in the cruise industry

Email sent to travel agents

There are plenty of reasons why a cruise line may suddenly decide to redeploy a cruise ship, including demand and pricing power, fleet optimization, destination strategy, and regional demand shifts. 

Redeployments aren't necessarily uncommon, either. For example, Royal Caribbean recently informed passengers booked aboard Mariner of the Seas that the Voyager Class ship will no longer sail from England in 2027

Instead, Royal Caribbean decided to send the 156,271 gross-ton Freedom of the Seas to Southampton. Mariner guests may move to a new sailing on Freedom departing on the same day as their original reservation, re-book another Royal itinerary, or request a full refund. 

Mariner of the Seas

The cruise line blamed the swap on the "itinerary planning process," which required flexibility due to scheduling, port agreements, or operational needs.

Read more: Freedom of the Seas cruise ship redeployed to the UK in 2027 after Royal Caribbean abruptly changes plans

9 Tourists arrested at PortMiami for trying to smuggle drugs on a Royal Caribbean cruise ship

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Multiple passengers were arrested on Sunday, February 1, after attempting to smuggle illegal drugs on Symphony of the Seas.

Symphony of the Seas

Nine passengers were boarding a sailing chartered by Atlantis Events, which was marketed as "the world’s biggest gay festival at sea." However, they were all apprehended during the check-in process when a trained K-9 narcotics dog flagged their bags. 

Miami-Dade County inmate records reveal that the men tried to bring on drugs ranging from MDMA to ketamine, methamphetamine, and GBL, Local 10 reported. 

Some of the quantities were too low for a full-blown investigation by Homeland Security. Instead, they were passed on to Miami-Dade County Sheriff’s Office deputies. 

Symphony of the Seas name

As of Monday morning, court records indicate the defendants were in custody at the Turner Guilford Knight Correctional Center near Doral, Florida.

"[The Miami-Dade County Sheriff's Office] arrested a total of nine individuals on various drug-related charges," Miami-Dade Sheriff’s Office Detective Joseph R. Peguero Rivera said in a statement to The Advocate

Symphony of the Seas is an Oasis Class cruise ship that entered service in 2018. According to Royal Caribbean's website, she measures 228,081 gross tons and has a passenger capacity of around 5,500 at double occupancy. 

Symphony of the Seas

Through April 2026, Symphony of the Seas will offer Caribbean sailings from Miami, Florida. Afterward, she will relocate to Galveston, Texas, where she will remain through at least January 2028. 

Symphony of the Seas is set to return to Miami on Sunday, Feb. 8.

One defendant had "several bags" of pills and liquid

Symphony of the Seas docked at night

Joshua Eddy, 41, of West Hollywood, California, was caught with "several bags of several pills and liquid," court records state. The substances tested positive for 19.33 grams of MDMA, 3.45 grams of ketamine, 7.55 grams of meth, and 80 grams of GBL.

He appeared in court on Monday, facing a total of four charges, including three counts of possession of a controlled substance and trafficking MDMA. Judge Christina Miranda set a $7,000 bond. Eddy's arraignment court date is scheduled for April 2, 2026. 

Joshua Jenkins, 39, of Tacoma, Washington, was also arrested on Sunday, Feb. 1, when trying to board Symphony of the Seas. 

Brad Kloha Mugshot

(Pictured: Brad Kloha. Credit: Mugshot Zone)

According to Jenkins' court records, his bags were flagged for further screening, which then revealed pills that tested positive for 2.11 grams of meth.

He also appeared in court on Monday with a charge of possession of a controlled substance. Unlike Eddy, however, he was released on his own recognizance.

Moving on, Brad Kloha, 41, of Nashville, Tennessee, was caught with pills that tested positive for 16.3 grams of MDMA and 17.8 grams of ketamine.

Adam Jones Mugshot

(Pictured: Adam Jones. Credit: Mugshot Zone)

Court records show that he appeared in bond court on Monday, facing two charges: Possession of a controlled substance and trafficking MDMA. Miami-Dade County Circuit Judge Laura Gonzalez-Marques set his bond at $6,000. 

U.S. Customs and Border Protection officers reported finding "a container" with pills in the bag of Adam Jones, 49, of Atlanta, Georgia. The pills eventually tested positive for 22.8 grams of meth. 

The arrest quickly moved from the port to the courtroom, where official records state that Jones appeared on Monday and faced one charge of drug trafficking. His bond was set at $5,000. Along with Eddy, Jones is set to appear for his arraignment on April 2. 

Tamar Wilson Mugshot

(Pictured: Tamar Wilson. Credit: Mugshot Zone)

Hoi Le, 52, of San Francisco, California, had "two clear baggies with suspected narcotics" in his luggage. Court records reveal that the baggies were tested and came back positive for 14.94 grams of meth and 3.2 grams of ketamine. 

He appeared in bond court on Monday and faced two charges: Possession of a controlled substance and trafficking meth. Judge Michelle A. Delancy set his bond at $5,000, and he is scheduled to appear in arraignment court on April 2. 

Tamar J. Wilson, 37, of Chicago, Illinois; Daisuke Nakanoh, 40, of Chicago, Illinois; Ricardo Gabriel Junquera, 39, of Miami, Florida, and one more individual from Phoenix, Arizona, were also arrested and face similar drug charges, including allegations involving cocaine and GHB, according to court records.

Multiple deaths have occurred during Atlantis Events-chartered cruises that date as far back as 2010

Liberty of the Seas

To start, GLAAD board member Spencer Yu died of a heart attack that was allegedly due to drug use while sailing on Mariner of the Seas in 2009, The Advocate reported. 

One year later, a 37-year-old passenger died while on Liberty of the Seas in 2010. Local police issued a statement that said there appeared to be "no suspicious circumstances surrounding the death."

In 2012, a 30-year-old man went overboard from his stateroom balcony. Eight years later, another passenger sailing aboard an Atlantis Events-chartered cruise died after going overboard in San Juan, Puerto Rico. 

Oasis of the Seas docked

Two years prior, television personality Joel Taylor, 38, died aboard Harmony of the Seas, as shared by PEOPLE. His toxicology report by the Institute of Forensic Sciences of Puerto Rico reported that he had a fatal amount of drugs in his system, including MDMA, Zolpidem, ketamine, and MDA. 

The Advocate confirmed yet another death in January 2022, though Atlantis Events claimed that the death was "nothing out of the ordinary."

Finally, a Royal Caribbean spokesperson confirmed the death of a passenger in 2024 in a statement to The Advocate, which was later confirmed to be Jonathan Mindrum, 36, of Chicago, Illinois. 

Boardwalk

Following his death, Mindrum’s father, Craig, wrote a touching tribute in Newsweek, remembering his son as one of "...the smartest people [he's] ever known."

"[I]t was my son's ability to bring together apparently disparate pieces of knowledge and experience—knit them together and perform a new synthesis—that really set him apart for me," Craig said. 

Royal Caribbean cruise ship stuck in New York Harbor because of powerful nor’easter

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A powerful nor'easter is hitting New Jersey that's caused one Royal Caribbean cruise ship to stay in port for a couple of days.

Photo by John McCarry

We've updated this article with new details on the revised itinerary.

Passengers on Symphony of the Seas have posted on social media they will not be able to depart as scheduled on Sunday.

Royal Caribbean's cruise ships operate out of Cape Liberty, New Jersey, which is located in Bayonne Harbor in Lower New York Harbor.

"It is now official, staying in port overnight per a ship announcement," one person posted on Facebook on Sunday afternoon. "Leaving dock briefly to make room for a container ship but then returning to the dock."

Symphony of the Seas

The storm was moving up the east coast of the United States, bringing bands of heavy rain and fierce winds.  The region is forecasted to experience sustained winds of 15-25MPH with 35-50MPH gusts.

An email sent to passengers on Thursday said Symphony would only set sail if it's safe to do so, "Along with our Chief Meteorologist, Craig Setzer, we have been closely monitoring a developing coastal low-pressure system forecast to impact the port of Cape Liberty beginning on Sunday. 

"Due to the deteriorating weather conditions, we will continue to monitor the ocean storm system and only depart once we deem it is safe to do so."

Symphony will remain in New Jersey until Tuesday

Docked in Cape Liberty

Due to storm conditions, Symphony of the Seas will not be able to depart until Tuesday. Not only are the storm conditions dangerous, but the Port of New York and New Jersey is temporarily closed to all incoming and outgoing vessels. 

A guest onboard the cruise ship says the new plan is to depart on Tuesday morning.

In the meantime, passengers are free to get off the ship and explore the surrounding area on their own. There's a Costco nearby the cruise terminal.

Royal Caribbean asked passengers to arrive earlier because of the nor'easter

Symphony of the Seas in Cape Liberty

Before the storm hit, the plan was speed up embarkation due to the arrival of the storm.

Guests booked on the October 12 sailing received emails on Thursday advising them that their check-in times would be much earlier.

"To ensure a smooth boarding process, please arrive two (2) hours earlier than your pre-selected arrival window!"

"All guests should be checked-in and onboard by 12:30 PM."

Updated boarding times

That's quite early, as usually check-in times don't begin until around 11am and end at 3pm.

Instead, boarding began as early as 8:30am. That's usually a time when passengers from the previous sailing are still onboard.

Symphony will sail a shortened cruise to CocoCay

Boardwalk

Royal Caribbean updated the plans and will sail a revised itinerary.

The original plan was for Symphony of the Seas to sail a 7-night Bahamas and Perfect Day cruise. The ship is scheduled to have stops at Port Canaveral, Florida; Nassau, Bahamas; and Perfect Day at CocoCay; before returning to Cape Liberty on October 19, 2025.

Instead, Symphony will leave Bayonne on Tuesday. The ship will skip the scheduled visits to Port Canaveral and Nassau.  

Instead, Symphony will visit Perfect Day at CocoCay on Thursday from 11:30am to 6:30pm.

 Symphony of the Seas passing the Narrows toward Atlantic Ocean

Afterwards, the ship will turn around and return to New Jersey.

The updated itinerary is a reflection of losing the first two days of the sailing due to the nor'easter.

Any prebooked shore excursions through Royal Caribbean will automatically be cancelled and refunded as refundable onboard credit.

By sailing a shortened itinerary, Symphony can return to Cape Liberty to start its next sailing on time.

Nor'easter wreaks havoc along east coast

National Weather Service

The storm is in the midst of its height as it passes through the northeast United States on Monday.

New Jersey, which already declared a state of emergency, has seen flooding along the Jersey Shore. Other states will see the worst impact during high tide, such as in Connecticut and New York.

New York declared an emergency for eight southern counties Sunday evening.

Forecasters expect the rain to continue on throughout Monday. The expectation is the rain and wind will let up on Tuesday.

Royal Caribbean crew member rewarded for saving passengers from falling broken glass

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A scary incident occurred aboard Royal Caribbean’s Symphony of the Seas when a large glass window suddenly shattered over the pool deck. Fortunately, one crew member’s quick actions likely prevented a more serious outcome.

Nitin Kumar, a waiter at the Coastal Kitchen, is being praised as a hero for alerting guests relaxing on the sun loungers beneath the window. Coastal Kitchen is the suites-exclusive restaurant located on Deck 17 on Symphony of the Seas, with windows overlooking the ship’s expansive pool deck.

When Kumar reportedly noticed small cracks forming in the window, he raced down to the pool deck to clear the area. Guests who watched the incident unfold say that within 15 to 20 seconds, the large window pane completely shattered and shards of glass were sent flying across the pool deck.

Because of Kumar’s quick thinking and courageous action, there were no injuries from the incident.

Symphony of the Seas, an Oasis class vessel, is one of the largest cruise ships in the world. The massive Royal Caribbean cruise ship was sailing a 7-night itinerary from Cape Liberty, New Jersey when the incident occurred on June 8, 2025. The itinerary includes stops in Port Canaveral (Florida), Nassau (Bahamas), and Perfect Day at CocoCay (Bahamas).

According to guests onboard, Symphony of the Seas was positioning to dock at its first port of call, Port Canaveral, Florida, when the scary accident occurred. Guests onboard report the ship was vibrating heavily right before the glass broke, which could have placed strain on the window. Those on the pool deck reported hearing a loud crash when the window shattered.

In a comment on Reddit, one guest onboard shared, “They said they have no idea what happened. Theory is that some micro cracks were in the glass and when we were turning 180 to dock, the vibrations caused it to break.”

“Was definitely a freak accident and shows that you need to ALWAYS listen to crew members when they ask you to do something. It may save your life,” the commenter continued.

Another guest on Reddit shared, "We were in Coastal Kitchen 3 windows over from where it broke. We were in the middle of our 180 spin and the ship was vibrating pretty good. Most people seem to think that the vibrations/micro cracks in the tempered glass caused it. Thankfully, no one was seriously injured, other than one person cutting their foot."

Vibrations are not uncommon while cruise ships are docking at ports of call. While a cruise ship is maneuvering with precision to position at the dock, there can be strong vibrations felt onboard. This is typically caused by the use of thrusters and propulsion systems, along with the ship's engines changing speed or direction.

Because the window on Symphony of the Seas was made of tempered glass, the broken pieces shattered into small, pebble-like fragments rather than sharp shards. Tempered glass is designed this way to reduce the risk of serious injury. Cruise ships are built specifically with tempered glass for increased safety and strength, as it’s considered much stronger than regular glass.

Guests onboard Symphony of the Seas state many of the ship’s officers were on-scene immediately to secure the area. In addition, the glass was cleaned up quickly and the window was already replaced by the following day.

The freak accident has many guests online praising Kumar as “Hero of The Seas” for his actions.

In the aftermath of the incident, numerous passengers aboard Symphony of the Seas are praising Kumar for acting quickly and preventing guests from potential injuries. With Kumar clearing the area and warning guests to move from their lounges on the pool deck, no one was seriously injured in the accident. 

For instance, one guest onboard posted on Reddit that they were only a few windows over when the glass shattered. “The waiter, Nitin, saw it cracking and sprinted down to the pool deck and told the people in deck chairs to move. 15 seconds later this happened. Dude saved some lives for sure,” the passenger wrote.

In the same Reddit thread, another guest shared, “I’m onboard. It was a freak thing, but nobody got hurt. A waiter noticed the cracks and moved everybody below about 20 seconds before it fell. It’s tempered, so it wouldn’t have killed anybody, but it could have caused some moderate injuries from that height.”

“We were in Coastal Kitchen when this shattered and for Nitin to have foresight to run to the pool to get everyone out of the way is remarkable. RCCL should give him an accommodation for his actions,” shared another cruiser.

One guest also posted on Facebook, "Thanks to the fast thinking of one of the best Nitin, these seats were vacant when the safety glass gave way. You are truly an asset to Royal Caribbean and a hero to the many people you removed from harm's way.”

“HUGE kudos to Nitin for putting safety first! I was in [Coastal Kitchen] when this happened. I wrote a complimentary letter that included the Vice President of Safety and Marine Operations. Nitin ensured safety when it mattered most,” commented another cruiser aboard Symphony of the Seas.

In the replies section, Kumar responded to the accolades and praise, emphasizing his passion and commitment to Royal Caribbean. He stated, “Thank you so much everyone for appreciation. You all are my family, what I did I did for family.”

“What I did, I learn[ed] from this company how to take care of my guests like family, so thank you so much. Enjoy your vacation,” he continued.

Previous cruisers are also praising Kumar's dedication and service. One prior cruiser shared, “We had that waiter in [Coastal Kitchen] in April on Symphony and that guy is a rockstar. He was the best waiter we have had in [Coastal Kitchen], and now I hope they recognize him for keeping something really bad from happening.”

Another previous cruiser shared, “I hope you get a promotion and a large bonus. You’ve always been a great waiter, I’ve dined with you several times before.”

“Nitin IS wonderful. We were so lucky to have him take excellent care of us on May 16 cruise. Not surprised at all that he took care of everything when needed,” shared another previous passenger.

Although not unheard of, it’s rare for cruise ship windows to shatter.

(Viking Polaris with broken balconies, shared on ABC News by Beverly Spiker)

Modern cruise ships are built to withstand severe weather and rough sea conditions, such as rogue waves and powerful storms. When windows shatter on cruise ships, it’s typically because the ship is navigating stormy waters. Rogue waves are unusually large waves that occur suddenly and without warning.

For instance, the expedition cruise ship Viking Polaris was sailing in South America in December 2022 when it was struck by a rogue wave. The powerful storm caused glass to shatter on the lower decks, impacting multiple cabins and injuring several passengers.

Tragically, one 62-year-old American woman was killed by the glass debris that shattered in her cabin when the rogue wave struck. According to reports, the fatally-injured woman received blows from a glass window that collapsed in the middle of the storm.

Rhapsody in Kotor

A similar situation occurred back in 2016 on Royal Caribbean’s Rhapsody of the Seas. The Vision class ship was hit by a rogue wave while the cruise ship was sailing near Santorini, Greece. In the early morning hours, the powerful wave struck the ship and broke windows in multiple passeneger cabins. 

Some staterooms on lower decks were also partially flooded during the incident. Luckily, there were no serious injuries reported by the cruise line and Rhapsody of the Seas.

Royal Caribbean emails guests about possible Legionnaires' disease on a cruise ship

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Passengers that sailed on a recent Royal Caribbean cruise received an email this week to alert them of a possible case of Legionnaires' disease.

Symphony of the Seas

The email was sent by the cruise line to people that went on Symphony of the Seas May 9th sailing from Cape Liberty, New Jersey.

In the email, it says Royal Caribbean was alerted by the U.S. Centers for Disease Control (CDC) of someone that went on Symphony and later was diagnosed with Legionella.

"Your health and safety are always our top priority, and we are reaching out for your awareness," the email said.

"The CDC has advised that while they are unsure where exposed, a guest who recently sailed on Symphony of the Seas, was later diagnosed with Legionella. As a precautionary measure, we implemented heightened sanitation protocols and followed all CDC guidance."

Email sent to passengers

Royal Caribbean went on to advise that Legionella cannot be spread from person to person.

"It's important to know that Legionella is not contagious from person to person. It is contracted by inhaling water droplets from a source containing the bacteria, which can be found throughout the world in any environment containing water - ponds, lakes, rivers, and streams, as well as municipal water systems, fountains, and whirlpools. Most healthy people exposed to Legionella do not get sick."

Symptoms of the infection include cough, shortness of breath, fever, muscle aches and headaches. 

Similar emails were sent earlier this year

Symphony of the Seas sailing away

Royal Caribbean has sent emails about a passenger that sailed on Symphony of the Seas and later had Legionnaires' disease.

The first such email went out in January when two unrelated passengers on the ship were sickened after their cruise.

One of the passengers had sailed on the ship in October 2024, while the other sailed in December 2024, according to the CDC.

Then in April 2025, more emails were sent to passengers that sailed on Symphony between March and April.

In all the emails sent, the CDC never said the cases originated on the ship.

There's no record of any confirmed disease aboard Symphony of the Seas that has been reported to the CDC.

It's possible the people had Legionella before they ever boarded a cruise ship, or they contracted it after the cruise somewhere else.

How Legionnaires' disease spreads

Legionella pneumophila

Legionnaires' disease is a type of pneumonia caused by a bacteria called Legionella, but the truth is that it's actually pretty tough to catch.

The only way to get Legionnaires’ is by breathing in tiny water droplets  that contain the bacteria. You can't get it by touching something someone who has is touched or breathing near them.

These droplets usually come from man-made water systems, such as large air conditioning units in commercial buildings, hot tubs that aren’t properly cleaned, decorative fountains, or even plumbing systems in big buildings like hospitals or hotels. But just being around those places doesn’t mean you’re going to get sick. The conditions have to be just right for the bacteria to grow and for someone to inhale enough of it to cause an infection.

And even then, most people don’t get sick.

In fact, Legionella is commonly found in freshwater lakes or rivers, and don't usually cause a problem. For the bacteria to make someone sick, it has to multiply in a man-made system where the water is warm (between 77 and 113 degrees Fahrenheit), and then that water has to be turned into mist that someone breathes in.

Even if you do breathe it in, you will most likely not get sick. Most healthy people exposed to Legionella do not get sick. The people most at risk are older adults, smokers, people with chronic lung problems, and folks with weakened immune systems.

Royal Caribbean issues warning after cruise passenger later diagnosed with Legionnaires’ disease

In:

Passengers that sailed on a Royal Caribbean ship have gotten a notice someone on their sailing later were sickened by Legionnaires' disease.

Symphony of the Seas in Miami

Guests across various sailings in March and April 2025 received emails from the cruise line to inform to inform them of a possibility to be aware of, and the preventative measures the cruise line is taking.

To be clear, the guests were not diagnosed onboard the cruise ship, nor has there been a recognized outbreak linked to a specific sailing.

In the Symphony of the Seas Facebook group, Jenn Yazzetti, posted a copy of an email she received from Royal Caribbean after the the Centers for Disease Control and Prevention warned Royal Caribbean about the case.

Letter sent to guests from Royal Caribbean

The letter was sent to passengers booked on the April 30th sailing.

The CDC said one passenger was later diagnosed with Legionella after sailing on Symphony of the Seas.

"The CDC has advised that while they are unsure where exposed, a guest who recently sailed on Symphony of the Seas, was later diagnosed with Legionella."

"As a precautionary measure, we implemented heightened sanitation protocols and followed all CDC guidance."

Symphony of the Seas in Miami

No other information was shared related to who the person is, or other details.

Other people that were on recent Symphony of the Seas sailings received similar emails:

  • March 9
  • March 16
  • April 6
  • April 13

Another Legionella incident

Symphony of the Seas

This is the second time this year such letters were sent to passengers.

In January, a similar letter was sent to passengers about two past passengers later were sickened by Legionnaires' disease after sailing on Symphony.

In that case, one passenger had sailed on Symphony of the Seas in October 2024 and the other in December 2024, according to the CDC.

How it spreads

Legionnaires disease

Legionella is not easily spread from person to person, but it's still something that could occur because cruise ships have pools and hot tubs.

According to Royal Caribbean, Legionella is not contagious from person to person. It is contracted by inhaling water droplets from a source containing the bacteria, which can be found throughout the world in any environment containing water - ponds, lakes, rivers, and streams, as well as municipal water systems, fountains, and whirlpools. 

Microscopic view of Legionella pneumophila

Moreover, most healthy people exposed to Legionella do not get sick. 

Symptoms include cough, shortness of breath, fever, muscle aches, and headaches.  It's often confused with pneumonia.

Legionnaires' on cruise ships

Ultimate Family Suite balcony

Legionnaires' is a rare condition to begin with, but it has happened on cruise ships in the past.

During November 2022–June 2024, the CDC was notified of 12 cases of Legionnaires disease among travelers on two cruise ships. The CDC did not disclose the cruise line names or ships.

According to the CDC, their investigation revealed private hot tubs on selected cabin balconies were the most likely exposure source.

Some cruise ship cabin suites have a hot tub on the balcony, which is for the exclusive use of the guests staying in that cabin. The CDC says, "private hot tubs on cruise ships are not subject to the same maintenance requirements as are public hot tubs in common areas."

They recommended to cruise lines modification of the operation and maintenance of these devices by removing the heating elements, draining water between uses, and increasing the frequency of hyperchlorination and cleaning.

After ‘absolutely horrifying’ inspection, Royal Caribbean makes 57 fixes to its cruise ship

In:

After a Royal Caribbean ship nearly failed its health inspection, the cruise line has made big changes to remedy the problems.

Symphony of the Seas

Symphony of the Seas had its regular health inspection conducted by the Centers for Disease Control and Prevention (CDC), scoring just one point above "unsatisfactory." 

The inspection took place in early February and yielded over 50 violations that raised serious concerns about the ship's hygiene and safety protocols.

These ranged from crew members handling ice with open wounds on their forearms to improper food storage and failing to properly report children in the youth programs with present GI symptoms. 

Symphony-Central-Park-Waterslides

Spencer Aronfeld, known on TikTok as @cruiseshiplawyer, said that it typically costs cruise lines around $65,000 to quickly correct all the violations of a nearly-failing report. 

"The score was an 86, which is barely satisfactory. One point less, which is an 85, would have been an unsatisfactory evaluation, which probably would have caused them to have to cancel the cruise," he explained. 

Roughly a month after the inspection, a corrective report for the deficiencies was released, which is required by the CDC's Vessel Sanitation Program. However, the VSP can't verify that the deficiencies have been corrected until after conducting the next vessel inspection or re-inspection. 

Burgers at the buffet

The 8-page document details what Royal Caribbean did to correct the violations and ensure that Symphony of the Seas meets the necessary health and safety standards moving forward.

Symphony of the Seas in Labadee

In other words, it serves as a crucial step to maintain trust with loyal passengers that Royal Caribbean strives to uphold the safety and well-being of everyone aboard their fleet of ships. 

Read more: These were the 5 cleanest Royal Caribbean cruise ships this year, according to the CDC

The corrective report details what Royal Caribbean did to remedy 57 violations found by CDC inspectors

Some of the worst violations include improper food storage. 

For example, at Johnny Rockets, a metal bin used for disposing of raw hamburger plastic and paper packing was on the front preparation counter and was in contact with the burger topping area.

Before leaving Johnny Rockets, the inspector noticed what appeared to be blood splatter on the preparation counter, too. 

SOTS-Corrective-Report-2

In the corrective report, Royal Caribbean claims the, "[standard operating procedure] has been modified and Burgers are unwrapped from plastic and paper packaging before placing them in [a] hotel pan to avoid any cross contamination. Team has been retrained with new SOP."

The initial report also revealed that 25 raw, shelled eggs were stored in a plastic bag in a crew cabinet next to a manager's desk. An unopened bag of potato chips and an open bottle of hot sauce were stored below the raw eggs in the same cabinet. 

When the crew was asked about the eggs, the inspector discovered they had been brought into the upholstery office the day before. The eggs, chips, and hot sauce were all taken to the incinerator room and discarded. 

 docked in Roatan, Honduras

According to the corrective report, "Inspections were conducted of Upholstery, Carpenter and Repair workshop areas. Management met with the Division using these areas, [and] reminded them regarding food safety and no food items to be brought to the workshops. Unannounced inspections to continue [on] a regular basis."

Another violation revealed that a crew member accessing an ice machine's technical department in the Solarium had open and scabbed sores on his forearm. 

Like the inspector, Royal Caribbean also advised all crew members to protect wounds with bandages before working on any food-grade equipment and before entering food areas.

Windjammer buffet

Still, perhaps one of the most shocking violations was the improper medical identification of acute gastroenteritis cases in the youth clubs. 

In January 2025, five out of eleven vomiting and diarrhea incidents reported in the children's activity center weren't appropriately handed. As such, symptomatic children weren't isolated because they were not assessed or incorrectly assessed for meeting acute gastroenteritis. 

For example, around 9:20pm on Jan. 9, Adventure Ocean reported that a 9-year-old child had vomited. Less than two hours later, housekeeping reported a vomiting incident on the bed for the same child. 

SOTS-Corrective-Report-1

The parents called the medical center around midnight to report multiple episodes of vomiting. They finally brought their child to the medical center around 3:10pm on Jan. 10 for abdominal cramps. The medical notes for the visit stated that the "child has had several episodes of vomiting, fever, and abdominal pain."

This case met the acute gastroenteritis reporting definition, but the child wasn't isolated, and the case wasn't included on the acute gastroenteritis log. 

To remedy the violation, Royal Caribbean revised the standard operating procedure for reporting PVI/PFI incidents. Plus, they conducted training sessions with the medical team about acute gastroenteritis knowledge, so they can properly identify and report cases following the criteria as per the VSP manual. 

kids zone

Not only that but in the future, the medical team "will reach out to each PVI/PFI case by calling them twice. If they are unable to make contact, they will [hand the case] over to the security team and guest [relations] to get in touch with the person involved in the incident ASAP."

Speaking of illnesses, while onboard, the CDC inspection team noticed that the child activity crew didn't follow their illness exclusion policy, allowing known symptomatic children into the activity center. 

Around noon on Jan. 21, Adventure Ocean reported a diarrhea incident for a 3-year-old child. The activity center reported another incident for the same kid around 8:00pm the same evening, though they indicated that it was "code brown," or non-GI related.

Medical center sign

The medical team didn't follow up with the parents to assess for isolation because a non-medical crew member stated it wasn't related to acute gastroenteritis.

The corrective report states, "Every PVI and PFI in Adventure Ocean will be closely monitored. The team has been retrained and coached, and we will be following these steps: Once a PVI or PFI incident occurs in Adventure Ocean, the AO staff will report the incident to the dispatcher and the medical team will be advised of the incident with an additional call to the nurse on duty, providing information about the child."

"The staff will inform the AOM to monitor the incident, adding it to the PVI/PFI log and noting in the system that the child may not return until cleared by the medical team...The medical team will do the evaluation and diagnosis of the child, following up on the incident, and communicating further with AO once the child has been cleared to return to Adventure."

Icon Adventure Ocean Sign

Other violations, including soiled food service items, broken soap dispensers, and areas without written symptom guidance posted were easily remedied by the ship's team. 

For example, at the child activity center, an open play area for parents to play with their young children did not have written symptom guidance posted. As such, a sign was printed, laminated, and placed in the area. 

Additionally, the soap dispenser in one of the men's restrooms wasn't mounted to the bulkhead, making it difficult to operate. 

SOTS-Corrective-Report-3

Corrective action began immediately by the plumping team. Plus, crew members were coached about the importance of hand washing stations always being properly equipped and available. 

A pool/hot tub net had also been stored in one of the showers, making it inaccessible for guests during the 1.5 hours the main pool had been open. 

Consequently, crew members received training on net storage, ensuring that the shower remains always accessible to guests. 

Read more: 10 tips to make your next cruise healthier

Legionnaires' later diagnosed with 2 separate cruise ship passengers after getting home, CDC says

In:

Royal Caribbean is warning passengers on one of its ships that two past passengers later were sickened by Legionnaires' disease.

Symphony of the Seas

A guest on Symphony of the Seas received a letter from the cruise line "in an abundance of caution" to inform them of a possibility to be aware of, and the preventative measures the cruise line is taking.

To be clear, the guests were not diagnosed onboard the cruise ship, nor has there been a recognized outbreak linked to a specific sailing.

Reddit user b0sscrab posted a copy of a letter distributed to passengers, after the the Centers for Disease Control and Prevention warned Royal Caribbean about the cases.

Letter

The CDC said two passengers were later diagnosed with Legionella. One had sailed on Symphony of the Seas in October and the other in December.

"We are reaching out for your awareness, as the CDC has advised that while they are unsure where exposed, two guests who sailed on Symphony of the Seas (one in October and one in December), were later diagnosed with Legionella," the letter said.

Royal Caribbean was quick to note there is no evidence that the infection occurred on the ship.

inside-cabin-symphony

As soon as the cruise line was notified, extra sanitation protocols were implemented aboard Symphony of the Seas, including extra cleaning of vulnerable surfaces and equipment as needed, and changes to operational protocols to limit any potential spread, "While this does not imply or confirm that they contracted this onboard our ship, as a precautionary measure, we implemented heightened sanitation protocols and followed all CDC guidance."

No other information was shared related to who the people are, or other details.

Photo by John McCarry

Symphony of the Seas is one of the biggest cruise ships in the world. It can carry 5,518 passengers at double occupancy and is 228,081 gross tons spread over 18 decks.

Royal Caribbean is urging any passengers who experience symptoms associated with Legionnaires’ Disease after sailing aboard Symphony of the Seas to seek medical attention and alert medical authorities to their recent travel.

No one actually sick on a cruise ship

Overhead view of Oasis Class ship

It's important to reiterate that no one on Symphony of the Seas is actually sick with Legionella, nor is there any certainty that the two people actually caught it on the ship.

The CDC investigates this particular bacteria to better identify its sources to prevent the spreading of it. As such, they alerted Royal Caribbean to the two cases because both people were on the same cruise ship.

Central Park benches

It's possible the people had Legionella before they ever stepped foot onboard a cruise ship, or equally possible they contracted it after the cruise somewhere else.

A proper Legionella diagnosis can take some time to properly determine. The incubation period is typically 2-14 days for Legionella.

There's no record of any confirmed disease aboard Symphony of the Seas that has been reported to the CDC.

How it spreads

Legionnaires disease

Legionella is not easily spread from person to person, but it's still something that could occur because cruise ships have pools and hot tubs.

According to Royal Caribbean, Legionella is not contagious from person to person. It is contracted by inhaling water droplets from a source containing the bacteria, which can be found throughout the world in any environment containing water - ponds, lakes, rivers, and streams, as well as municipal water systems, fountains, and whirlpools. 

Microscopic view of Legionella pneumophila

Moreover, most healthy people exposed to Legionella do not get sick. 

Symptoms include cough, shortness of breath, fever, muscle aches, and headaches.  It's often confused with pneumonia.

Legionnaires' on cruise ships

Royal Loft Suite on Utopia

Legionnaires' is a rare condition to begin with, but it has happened on cruise ships in the past.

During November 2022–June 2024, the CDC was notified of 12 cases of Legionnaires disease among travelers on two cruise ships. The CDC did not disclose the cruise line names or ships.

According to the CDC, their investigation revealed private hot tubs on selected cabin balconies were the most likely exposure source.

Some cruise ship cabin suites have a hot tub on the balcony, which is for the exclusive use of the guests staying in that cabin. The CDC says, "private hot tubs on cruise ships are not subject to the same maintenance requirements as are public hot tubs in common areas."

They recommended to cruise lines modification of the operation and maintenance of these devices by removing the heating elements, draining water between uses, and increasing the frequency of hyperchlorination and cleaning.

Royal Caribbean passengers sue cruise line after worker convicted of hiding cameras in guest bathrooms

In:

Several passengers are suing Royal Caribbean after one of the company's former crew members was convicted and sentenced to 30 years in prison for placing hidden cameras in guests' staterooms and secretly recording young children. 

Lawsuit-hero

Aronfeld Trial Lawyers filed the 30-page lawsuit in the U.S. Southern District of Florida in Miami on Thursday on behalf of 12 U.S. plaintiffs, as reported by CBS News

Arvin Joseph Mirasol, a cabin steward from the Philippines, was arrested in March after a passenger onboard Symphony of the Seas reported finding a concealed camera in their bathroom. The device was discovered when the guest reached under the sink to grab toilet paper. 

He was arrested when the ship returned to Port Everglades on March 3, 2024. Mirasol's electronics were seized, and authorities uncovered videos of child pornography dating back to Dec. 2023. 

symphony-interior

In addition to the recordings, he would hide under guests' beds while they were in the shower. He also claimed to pleasure himself while watching videos during a post-Miranda interview, adding he "wants to control it...but can't."

Mirasol was convicted in Fort Lauderdale, Florida, in August, with U.S. District Judge Melissa Damian sentencing him to 30 years in prison. He also faces up to 15 charges of video voyeurism in Broward Circuit Court.

"The fact that many of the victims we represent still do not know if and how their images have been used or circulated is incredibly disturbing. Some of the plaintiffs are children - and once an image is on the internet it is there forever," said the plaintiffs' attorney Spencer Aronfeld in a news release.

Read more: Royal Caribbean crew member accused of hiding cameras to spy on guests

symphony-docked-in-st-thomas

"We hope that RCCL will take full responsibility for the heinous and reprehensible conduct of its crewmember. And we hope that this lawsuit will motivate RCCL and the other major cruise lines to spend more effort screening their crewmembers so that this type of assault never happens again."

The law firm added that the plaintiffs have suffered "physical pain, mental anguish, loss of enjoyment of life, post-traumatic stress disorder, and other mental and nervous disorders." 

The permanent and ongoing nature of the injuries has caused lasting harm. As a result, the plaintiffs seek a judgment for all damages allowable under the law, including punitive damages. 

Not the first lawsuit

inside-cabin-symphony

In October, a Royal Caribbean guest, identified as Jane Doe, filed a class action lawsuit alleging that she was filmed by a hidden camera in her stateroom bathroom. 

The lawsuit accuses Mirasol of recording Doe "while undressed and engaged in private activities," and uploading images of Doe to the internet.

“Upon information and belief, Mirasol transmitted and/or uploaded images of the Plaintiff while undressed and engaging in private activities, to third parties and/or to the world wide web, including, but not limited to, the dark web, without Plaintiff’s prior knowledge or consent,” the complaint states. 

Symphony back view

The lawsuit holds Royal Caribbean responsible for failing to provide sufficient security, training, or supervision to prevent sexual assaults. Additionally, it claims the cruise line didn't warn guests about the risk of such crimes and failed to notify passengers who stayed in staterooms serviced by Mirasol. 

The lawsuit suggests that as many as 960 passengers who sailed on Symphony of the Seas between December 1, 2023, and February 26, 2024, may have been affected by Mirasol's actions.

Symphony of the Seas is an Oasis Class ship based out of Florida

Symphony of the Seas

Symphony of the Seas currently sails from Miami, Florida, on 7-night cruises to the Eastern and Western Caribbean. She's one of the largest cruise ships in the world, following Icon of the Seas, Utopia of the Seas, and Wonder of the Seas. 

The 228,081 gross registered ton ship will relocate to Cape Liberty, New Jersey, in April 2025, primarily offering itineraries to the Bahamas. However, she'll make two 9-night cruises to the Eastern Caribbean on April 30 and July 4. 

Guests can take advantage of one of four pools, an ice skating rink, a miniature golf course, an outdoor AquaTheater, more than 20 dining options, a zip-line, Broadway-style entertainment, and more. 

Read more: I stayed in a $1,400 stateroom on Symphony of the Seas

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