D Alt Posted November 18, 2022 Report Share Posted November 18, 2022 Ive been waiting to talk to an RCL agent to reprice a cruise. So far on hold for 2 hrs. rjweber3, Jenna Delvey, PPPJJ-GCVAB and 1 other 3 1 Quote Link to comment Share on other sites More sharing options...
ChessE4 Posted November 18, 2022 Report Share Posted November 18, 2022 This is one of the reasons why I use a travel agent. However, I admit that travel agents aren't always available on time-sensitive matters. I wish you luck and a great cruise. FoxboroCruiser 1 Quote Link to comment Share on other sites More sharing options...
D Alt Posted November 18, 2022 Author Report Share Posted November 18, 2022 3 hrs Jenna Delvey, Allen2 and Adriana 1 2 Quote Link to comment Share on other sites More sharing options...
Baked Alaska Posted November 18, 2022 Report Share Posted November 18, 2022 TA can't help with Cruise Planner purchases. I've been waiting for my call back for over three hours now. I don't think it will happen. NCL & Carnival are probably have a good chuckle over this. At least they feed their hamsters! Quote Link to comment Share on other sites More sharing options...
DavidB Posted November 18, 2022 Report Share Posted November 18, 2022 Did you try the C&A phone number? I did that and talked to someone within 20 minutes. They even found other items to reprice that I missed and saved me an additional $200. Good luck! Quote Link to comment Share on other sites More sharing options...
D Alt Posted November 18, 2022 Author Report Share Posted November 18, 2022 I saved 700 on one and 100 on another! Jenna Delvey, FireFishII, DavidB and 3 others 4 1 1 Quote Link to comment Share on other sites More sharing options...
D Alt Posted November 18, 2022 Author Report Share Posted November 18, 2022 41 minutes ago, DavidB said: Did you try the C&A phone number? I did that and talked to someone within 20 minutes. They even found other items to reprice that I missed and saved me an additional $200. Good luck! Never thought to call them but will next time. Quote Link to comment Share on other sites More sharing options...
Qeyton Dude Posted November 18, 2022 Report Share Posted November 18, 2022 24 minutes ago, D Alt said: I saved 700 on one and 100 on another! $266/Hour for your efforts, not bad. Glad you finally made it through with out the battery running out. I hate when that happens D Alt 1 Quote Link to comment Share on other sites More sharing options...
letscruise Posted November 18, 2022 Report Share Posted November 18, 2022 Last Black Friday I was on hold for 4 hours! Finally I somehow was routed to someone who picked up and was surprised to find me waiting so long. That was insane, and I hope to never repeat that. Quote Link to comment Share on other sites More sharing options...
PL8SWPR Posted November 18, 2022 Report Share Posted November 18, 2022 Cruise planner being down isn't helping the issue. D Alt 1 Quote Link to comment Share on other sites More sharing options...
Sharla Posted November 18, 2022 Report Share Posted November 18, 2022 The entire systems have been wonky all day- the Cruise Planner site has been completely down and that's why the hold times are so long. Last night we could not make cruise payments either. Hang in there- and thank your TA if you use one because they've been working very hard! teddy, FloatyBoaty, Baked Alaska and 2 others 3 1 1 Quote Link to comment Share on other sites More sharing options...
Linda R Posted November 18, 2022 Report Share Posted November 18, 2022 4 hours ago, DavidB said: Did you try the C&A phone number? I did that and talked to someone within 20 minutes. They even found other items to reprice that I missed and saved me an additional $200. Good luck! I called C and A number yesterday and got someone in like 1 minute, no wait time. But I expect with the sale going times are going to get longer. Quote Link to comment Share on other sites More sharing options...
Mike6453 Posted November 18, 2022 Report Share Posted November 18, 2022 7 hours ago, D Alt said: I saved 700 on one and 100 on another! I checked my Odyssey transatlantic October 23, we have two rooms while one was more expensive now (i expected this) the second room we saved 1,452. I called and did the digital queue and they called me back took twenty minutes. very happy.... D Alt 1 Quote Link to comment Share on other sites More sharing options...
luv2sail Posted November 19, 2022 Report Share Posted November 19, 2022 8 hours ago, Sharla said: The entire systems have been wonky all day- the Cruise Planner site has been completely down and that's why the hold times are so long. Last night we could not make cruise payments either. Hang in there- and thank your TA if you use one because they've been working very hard! Thank you! Sharla 1 Quote Link to comment Share on other sites More sharing options...
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