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Withdraw / encash onboard credit as regular money?


nissin
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Is it possible to withdraw remaining onboard credit?  i.e. convert into real money?

What about playing in the casino? Are you always allowed to get your casino credits out as normal money?

Otherwise, remaining onboard credit always expires at the end of the cruise?

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34 minutes ago, cman2020 said:

How would you do so? Just draw against your obc in the casino then cash out? 

Go to a machine , choose personal banking (your pin number is your month and day of your birthday) choose room charge and type the amount of your ODBC you want to take out . Print the ticket and take it to the machine.

But I guess it depends on the type of the ODBC , if it is something you got as promotion you might not be able to get it like that . If it is something you got as a results of price amusement or something like that you will get it if not used by the end of the cruise back to your CC.

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2 hours ago, Traveler said:

Go to a machine , choose personal banking (your pin number is your month and day of your birthday) choose room charge and type the amount of your ODBC you want to take out . Print the ticket and take it to the machine.

But I guess it depends on the type of the ODBC , if it is something you got as promotion you might not be able to get it like that . If it is something you got as a results of price amusement or something like that you will get it if not used by the end of the cruise back to your CC.

It’s a obc as a result of the price going down. So your saying if it wasn’t used it go back to my cc? 

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16 hours ago, cman2020 said:

It’s a obc as a result of the price going down. So your saying if it wasn’t used it go back to my cc? 

This is what they were written on  the ODBCs , you should ask but I believe for such ODBC they will return the portion that was not use to the payment method you used. 

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  • 2 weeks later...
On 10/17/2021 at 3:03 AM, smokeybandit said:

The casino is the only way to get cash from your OBC

This was the only way I found too, and there is a 5% charge.  
i.e. Use 105 USD of OBC to receive 100 USD of casino chips. 
There is no charge to cash out casino chips into USD paper currency.   
And there seems to be an unwritten expectation that you gamble with some of the chips before cashing out the chips.  One staff vaguely told me "at least 10%".

On 10/17/2021 at 4:00 AM, cman2020 said:

How would you do so? Just draw against your obc in the casino then cash out? 

On Quantum, it appeared that different staff had varying knowledge of the OBC-Casino policy.

One casino staff told me that the jackpot machines would allow you to use your SeaPass to buy Jackpot credits with OBC (with a 5% charge), and then regardless of whether you gamble or not, you could press the cash out button, which causes the machine to print a voucher for you, which you give to the casino cashier who would then give you USD currency.  She told me if you cash out without gambling some of it, it might cause you to be banned from the casino in future.

After speaking with a few casino staff, I went to a blackjack table ($15 min bet) and asked to buy chips using my OBC, the dealer checked to make sure I was agreeable to the 5% charge, then the supervisor took my SeaPass and then I got my chips.  I placed the $15 minimum bet each time, and after 6 hands, (which is a total of $90 risked, by my count, which exceeds 10% of the chips I bought), I was in a small profit, I decided not to press my luck, so I cashed out with a slight profit.

On 10/17/2021 at 6:12 AM, WAAAYTOOO said:

Can you no longer go to Guest Services and get cash if it is refundable OBC ?  I have never had to resort to such tactics but I thought you used to be able to get cash at GS.

Guest Services gave me the impression that OBC is normally "non-refundable".
There wasn't much they could do, even when I supplied them screenshots of Facebook chat with RCI confirming that unused OBC would be refunded to credit card.

On 10/17/2021 at 7:17 AM, cman2020 said:

It’s a obc as a result of the price going down. So your saying if it wasn’t used it go back to my cc? 

A few days before my cruise, I too managed to get someone from RC-Singapore on the phone, and got price-match in the form of onboard credit. (waited on hold for ~45mins).  She wasn't clear about whether it was refundable as cash at the end of the cruise. 
I asked on RCI's facebook, (their FB messenger chat response time is much quicker compared to the Singapore call centre) and they checked my booking numbers, and confirmed that unused OBC would be refunded to credit card.  However, during the cruise, the Royal app showed the words "non-refundable", and so I asked Guest Services, and they said it was non-refundable as far as they could tell, and could not provide anything more satisfying, even though we supplied them with screenshots of the Facebook messenger chat.  Guest Services staff even mistakenly told me that the Casino wouldn't accept OBC.

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  • 10 months later...

I just go to Casino, as a dealer to get chips using my card.  They pull from my onboard credits 1st.  They also charge 5% regardless if it is OBC or credit card attached to the room.  I play a couple of hands, then cash out my chips.    This seems to be the common way to get left over Credits back in cash on most all cruises...   Or I just buy some stuff for gifts or to take home for myself/wife..

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1 hour ago, Toby said:

Are RC Visa rewards redeemed for OBC considered a promotional OBC?

just off Symphony last week, the RC Visa rewards redeemed OBC is a Refundable OBC.   Just received the unspent $210 credit back to the card yesterday.

All OBC is listed when posted (no mater how you look at it, App, TV, account print out) as either Refundable or Non-refundable (most of it is this).

If it is listed as Non-refundable guest services cannot do any thing to change it no mater what documentation you have.  That is the way it was sent over from shore-side and can't be changed.

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46 minutes ago, CruiseGus said:

just off Symphony last week, the RC Visa rewards redeemed OBC is a Refundable OBC.   Just received the unspent $210 credit back to the card yesterday.

All OBC is listed when posted (no mater how you look at it, App, TV, account print out) as either Refundable or Non-refundable (most of it is this).

If it is listed as Non-refundable guest services cannot do any thing to change it no mater what documentation you have.  That is the way it was sent over from shore-side and can't be changed.

Woo Hoo!

 

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On 10/16/2021 at 5:12 PM, WAAAYTOOO said:

Can you no longer go to Guest Services and get cash if it is refundable OBC ?  I have never had to resort to such tactics but I thought you used to be able to get cash at GS.

I did this on Mariner in August.  I had a refundable OBC and went to Guest Services on the last cruise day. I knew I wasn't going to use it, so I asked about the best way to get it. They said it would be refunded to my CC, or I could take it as cash right then. I took the "Show me the money!" route and they handed it over. 

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Went to a slot machine, entered the amount of OBC I wanted, cashed the machine out (did not play, did not get charged 5%, did not pass go!). Took the ticket to the cashier machine, got my cash.  AshleyDillo posted the process some time back.  I’m sure she’ll pop in & post it again.  Very easy.

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11 hours ago, Traveling Mike said:

Make sure you do the cash pull on a slot machine.  If you do it at a table, they charge a 5% fee.  The slot machines there is not a fee and they do not know how much you played before cashing it in.  The only risky part is self-control.  Can you control the urge to pull the handle and get rich.  

YES I CAN!!!

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