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Posted

I've always been able to get them loaded, most recently this June. I'll be doing it again next month. I also always print our barding passes and always just use those since they're easier to have on hand with my passport. Only once, a couple years ago, did I need the Apple Wallet pass. For some reason they couldn't scan my paper pass but the wallet pass worked fine. Which phone and what version IOS? I was using a 13 with various versions, but now will have a 15 with IOS 18.

Posted

THIS is why I'm a hybrid analog/digital guy. Everything in digital and an envelope of hard copies as a backup.

Setsail passes, cruise invoice, airline boarding passes, hotel reservations, transportation/rental car reservations, itineraries, excursion info/reciepts, etc.

I know there's a 99%+ chance I won't need ANY of these things, but I like having the proof in my hands. Plus, preparing it all is something to occupy my time as the excitement and anticipation of our next cruise builds! 😆

Posted

Just last week, while checking in to board Quantum, my wife could not access her boarding documents via her i-phone.  And because of this constant possibility, I used my printed documents.  There are many eggs in one digital basket, and Royal just continues to struggle.

We have been told many times when encountering digital glitches with Royal, their software has difficulties with Apple.  Don't know if that's really true or not, but it gives them a momentary excuse. 

  • 3 months later...
Posted

I have always added my set sail pass to my Apple Wallet. I have a cruise in 3 weeks. A few days ago our stateroom was changed. That reflection of the new stateroom is on my set sail pass. Why won’t it load to my Apple wallet?

Posted
20 hours ago, Mawcab said:

I have always added my set sail pass to my Apple Wallet. I have a cruise in 3 weeks. A few days ago our stateroom was changed. That reflection of the new stateroom is on my set sail pass. Why won’t it load to my Apple wallet?

Welcome to the message boards.

Can't you delete the pass from your Apple wallet, go back into Royal Caribbean app and re-add it to your wallet?

Posted

Recently I was unable to load the set sail pass to my Apple wallet using my iPhone to log into my account but had success using my iPad to log in.  

I love it when this stuff works but it's incredibly annoying when it doesn't. 

 

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