claracruiser66 Posted October 15, 2022 Report Share Posted October 15, 2022 We are on Rhapsody in March '23 and have not seen the deluxe beverage pkg in our planner for the past 2 weeks, only the non-alcohol packages. It was there previously. I called customer service and was told that it is rare, but the DBP is sold out for our cruise but would be available for purchase when we board. I have never seen this on any of our cruises, especially when we are almost 5 months from our cruise. Anyone else experienced this before? AlohaLivin and MarcBerger 2 Quote Link to comment Share on other sites More sharing options...
CrznTxn Posted October 15, 2022 Report Share Posted October 15, 2022 I have never, ever seen Royal pass up a money making opportunity, especially on the DBP. It is still a ways from the sail date and it would not surprise me if it shows up again. MarcBerger 1 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted October 15, 2022 Report Share Posted October 15, 2022 I also have never known the DBP to “sell out”. Keep checking. I’m sure it will reappear - probably at a higher price ! One thing I have noticed…they seem to be decoupling the DBP and the internet package. I have noticed that on a few of my cruises (something to do with Starlink ? Who knows). They could be decoupling these on your cruise and that could be the cause of the DBP temporarily missing from your Cruise Planner. Just a thought. USCG Teacher, Iluv4n6 and MarcBerger 3 Quote Link to comment Share on other sites More sharing options...
BigKarl Posted October 15, 2022 Report Share Posted October 15, 2022 53 minutes ago, CrznTxn said: I have never, ever seen Royal pass up a money making opportunity, especially on the DBP. It is still a ways from the sail date and it would not surprise me if it shows up again. I just experienced a "Sold out" on my Unlimited Dining Package that they mistakenly charged the three night package price for a seven night cruise. I called them to ask about the error and they said they would still honor it (Heres hoping they still do in December) but within a day they slapped a "Sold Out" on the web site. I'm guessing it is quicker for them to add Sold out to the web page than it is to wait for the IT guys to get around to fixing it. P.S. I am picking on the IT guys because "I are one!" claracruiser66 1 Quote Link to comment Share on other sites More sharing options...
Psycho and Barb Posted October 15, 2022 Report Share Posted October 15, 2022 Never seen the booze package sell out…Probably, it’s just another one of Royal’s incompetent IT screwup’s MarcBerger 1 Quote Link to comment Share on other sites More sharing options...
MarcBerger Posted October 15, 2022 Report Share Posted October 15, 2022 3 hours ago, claracruiser66 said: We are on Rhapsody in March '23 and have not seen the deluxe beverage pkg in our planner for the past 2 weeks, only the non-alcohol packages. It was there previously. I called customer service and was told that it is rare, but the DBP is sold out for our cruise but would be available for purchase when we board. I have never seen this on any of our cruises, especially when we are almost 5 months from our cruise. Anyone else experienced this before? Definitely just an error. In fact, I'd keep an eye out for the Black Friday deals! RedCoatMom64 1 Quote Link to comment Share on other sites More sharing options...
KristiZ Posted October 15, 2022 Report Share Posted October 15, 2022 3 hours ago, claracruiser66 said: We are on Rhapsody in March '23 and have not seen the deluxe beverage pkg in our planner for the past 2 weeks, only the non-alcohol packages. It was there previously. I called customer service and was told that it is rare, but the DBP is sold out for our cruise but would be available for purchase when we board. I have never seen this on any of our cruises, especially when we are almost 5 months from our cruise. Anyone else experienced this before? Welcome to the boards! I'm on Rhapsody in March as well, and when the Cruise Planner switched from the old style to the new, the alcohol packages fell off. I'm certain it is a technical glitch. Just keep checking! claracruiser66 1 Quote Link to comment Share on other sites More sharing options...
Pooch Posted October 15, 2022 Report Share Posted October 15, 2022 I think a sold out UDP would be much more likely than a sold out DBP. There are only so many specialty reservations to go around but the booze?? MarcBerger 1 Quote Link to comment Share on other sites More sharing options...
Done Posted October 15, 2022 Report Share Posted October 15, 2022 3 hours ago, Psycho and Barb said: Never seen the booze package sell out…Probably, it’s just another one of Royal’s incompetent IT screwup’s Or a method to force folks to buy the DBP at the higher on-board cost Momof4crazytocruise 1 Quote Link to comment Share on other sites More sharing options...
CanHardlyWait Posted October 15, 2022 Report Share Posted October 15, 2022 11 minutes ago, Toby said: Or a method to force folks to buy the DBP at the higher on-board cost That's what my money is on. Quote Link to comment Share on other sites More sharing options...
claracruiser66 Posted October 16, 2022 Author Report Share Posted October 16, 2022 On 10/15/2022 at 11:38 AM, WAAAYTOOO said: I also have never known the DBP to “sell out”. Keep checking. I’m sure it will reappear - probably at a higher price ! One thing I have noIticed…they seem to be decoupling the DBP and the internet package. I have noticed that on a few of my cruises (something to do with Starlink ? Who knows). They could be decoupling these on your cruise and that could be the cause of the DBP temporarily missing from your Cruise Planner. Just a thought. That is interesting - we had never seen DBP and Voom sold together until this cruise, but we get the Key so didn't need Voom. We like to watch the prices for a couple months before purchasing, I keep reading that we should purchase and cancel if the price improves - maybe that is the better option. I'm sure it will reappear at some point. Quote Link to comment Share on other sites More sharing options...
claracruiser66 Posted October 16, 2022 Author Report Share Posted October 16, 2022 On 10/15/2022 at 4:15 PM, CanHardlyWait said: That's what my money is on. Which makes me wish I had purchased earlier lol! Quote Link to comment Share on other sites More sharing options...
claracruiser66 Posted October 16, 2022 Author Report Share Posted October 16, 2022 On 10/15/2022 at 2:06 PM, KristiZ said: Welcome to the boards! I'm on Rhapsody in March as well, and when the Cruise Planner switched from the old style to the new, the alcohol packages fell off. I'm certain it is a technical glitch. Just keep checking! That was when ours fell off as well! KristiZ 1 Quote Link to comment Share on other sites More sharing options...
claracruiser66 Posted October 30, 2022 Author Report Share Posted October 30, 2022 I contacted RCI again and the package isn't in the purchase inventory for our cruise and they are not sure why (we haven't seen it since the web upgrade) - it is not sold out as I was told previously. Customer service said this is very unusual and logged a ticket with the IT folks to resolve the issue...hoping it will be available for purchase for Black Friday sales seeing as we will likely miss Halloween discounts. Pattycruise and RedCoatMom64 2 Quote Link to comment Share on other sites More sharing options...
D Alt Posted October 30, 2022 Report Share Posted October 30, 2022 I also have a March 12 cruise on Rhapsody and i see the DBP. i don't see the combo DBP and Voom however, but I don't see that option on any of my sailings now. But regular one yes. Quote Link to comment Share on other sites More sharing options...
Chantelle Holman Posted October 31, 2022 Report Share Posted October 31, 2022 Is it cheaper to buy the DBP before the cruise or once on board? Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted October 31, 2022 Report Share Posted October 31, 2022 2 hours ago, Chantelle Holman said: Is it cheaper to buy the DBP before the cruise or once on board? Always before. Quote Link to comment Share on other sites More sharing options...
claracruiser66 Posted October 31, 2022 Author Report Share Posted October 31, 2022 On 10/30/2022 at 2:49 PM, D Alt said: I also have a March 12 cruise on Rhapsody and i see the DBP. i don't see the combo DBP and Voom however, but I don't see that option on any of my sailings now. But regular one yes. We have the March 5th departure and still no DBP available - Customer service said it is not available in the inventory - it doesn't sell out and this is very unusual. They logged a ticket as it is likely an IT issue from the recent upgrade. My sister called yesterday and was told the system was having maintenance - hopefully it shows up for the usual Black Friday sale. They just say keep checking lol! KristiZ 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.