Crown and Anchor

Cruising 101: Crown and Anchor Society Complimentary Drink Coupons

In:
17Jul2014

Recently Royal Caribbean began a new policy of offering complimentary drink vouchers per night to select levels of Crown and Anchor Society members to help offset congestion in its Diamond and Concierge lounges.

How does these new complimentary drink coupons work?

Three drink vouchers per day will be applied to each eligible Diamond, Diamond Plus and Pinnacle Club members corresponding SeasPass card to be used to get a free drink at bars on the ship.

One drink may be redeemed at any one time.

Who is eligible for the drink coupons?

Guests who are Diamond, Diamond Plus and Pinnacle Club members.

When can I use the drink coupons?

Between 4:30pm and 8:00pm

Which drinks are available with the coupons

Spirits

  • Bacardi Rum
  • Bailey's Irish Cream
  • Tanqueray Gin
  • Finlandia Vodka
  • Dewar's White Label Scotch Whiskey
  • Jameson Irish Whiskey
  • Jack Daniels Tennessee Whiskey
  • Jose Cuervo Gold Tequilla
  • Courvoisier VS Cognac
  • Sandeman Port Wine

Wines by the glass

  • St. Martin Chardonnay
  • Zonin Pinot Grigio
  • Beringer White Zinfandel
  • St. Martin Cabernet Sauvignon
  • St. Martin Merlot

Beers

  • Budweiser
  • Miller Light
  • Amstel Light
  • Corona
  • Heineken

Can I still go to the Diamond Lounge if I use these coupons?

Yes, Diamond, Diamond Plus and Pinnacle members can continue to enjoy all the amenities in the Diamond Lounge.

Where can I not use the complimentary drink coupons?

Drink vouchers may not be redeemed in the dining room, specialty restaurants, room service or Windjammer.

Are the drink coupons available on all cruises?

Not yet. Royal Caribbean promises they will be rolled out by Fall 2014 but already a number of ships are offering it, including Navigator of the Seas and Freedom of the Seas.

Royal Caribbean giving complimentary drink coupons to Diamond and above members

In:
Category: 
21Jun2014

Royal Caribbean has begun a new policy of offering complimentary drink vouchers per night to select levels of Crown and Anchor Society members to help offset congestion in its Diamond and Concierge lounges.

Emails are starting to go out to Diamond, Diamond Plus and Pinnacle Club members who have an upcoming Royal Caribbean cruise booked to alert them about this new policy.

The SeaPass card of each eligible Diamond, Diamond Plus and Pinnacle Club member will be loaded with three drink vouchers for each night of the sailing. Vouchers expire daily. Drinks vouchers are not valid in the main dining room, the Windjammer Café or in specialty restaurants. 

It's widely believed this new policy of offering drink vouchers is an attempt by Royal Caribbean to offset crowding in its Diamond and Concierge lounges.

This new policy will be rolled out to the entire fleet by Fall 2014.

Which ships are offering it right now is in flux, but we know that at the latest Freedom of the Seas will by July, Navigator of the Seas by September.

Royal Caribbean launches new Crown and Anchor Society Exclusive Rates

In:
Category: 
15Apr2014

Royal Caribbean launched today its newest discount cruise program for Crown and Anchor Society members, dubbed Crown and Anchor Society Exclusive Rates

The Crown and Anchor Society Exclusive Rates replace the Crown and Anchor Society Savings Certificates and offer lower on select cruises directly from the Crown and Anchor Society section of the Royal Caribbean web site.

The new Crown and Anchor Society Exclusive Rates offer discounts on select cruises. Travel agents can apply Crown and Anchor Society Exclusive Rates for any customer.

For guests, this new programs means discounts are applied instantly instead of having to do math to see what the discount will be.  The aim of the new program is to simplify discounts for guests.

Royal Caribbean makes change to complimentary stateroom upgrades policy

In:
Category: 
13Nov2013

Royal Caribbean updated the way it offers select guests complimentary upgrades effective earlier this week.

Beginning on November 11th, Crown and Anchor Society members will be considered for a complimentary stateroom upgrade the week prior to a sailing.  The only way to qualify for an updated is to select your upgrade preferences at the Crown and Anchor website at http://www.royalcaribbean.com/CrownandAnchor.

Complimentary upgrades will only be processed for members whose preferences have been registered. 

Upgrades will only be offered within a week prior to the desired sail date as follows:

  • Grand Suite to Owner's/Family Suite

  • Jr Suite to Grand Suite

  • Balcony to Jr Suite

  • Oceanview to Balcony

  • Interior to Oceanview

The change appears to be a move to standardize the upgrade process, where unsold staterooms were offered to Royal Caribbean passengers that had previously booked the cruise with less direction in terms of who qualifies and when.  While not explicitly mentioned, we are assuming upgade preference will start with the highest level of Crown and Anchor Society membership and filter down through the ranks as availability dictates.

Royal Caribbean will give double Crown and Anchor points for solo cruisers

In:
Category: 
09Oct2013

Royal Caribbean is set to double the amount of Crown and Anchor Society points each cruise solo cruisers recieve.  Instead of just one point per night, solo cruisers will recieve two points per night sailed.

The change is being made because solo cruisers pay a special solo rate, which is essentially double the normal rate.  Therefore, paying double should net you double the points.

Cruise Tricks is reporting the change in points will be applied to all cruises in October 2013 and going forward.  

In addition, any solo cruisers that book a suite will recieve three points per night, which is an extra point above what anyone that books a suite with at least double occupancy.

Crown and Anchor Society is Royal Caribbean's loyalty program that was changed back in 2011 to reflect more points for longer cruises.

Royal Caribbean improves NextCruise program to allow more bookings and makes it combinable

In:
21Jun2013

Royal Caribbean’s NextCruise future booking program has gotten some new enhancements to make it a better value for passengers.  

Now passengers can book up to three Open Bookings with NextCruise, which are fully transferrable, and can be used as gifts for friends and family. Furthermore, Crown & Anchor Society members can combine the onboard booking bonus that they earned through Open Booking with their Crown & Anchor Society Savings Certificate or the Platinum-tier and above Balcony and Suite discount.

NextCruise is an exclusive benefit for Royal Caribbean’s Crown & Anchor Society loyalty program members that allows guests a reduced deposit of $100 per person ($200 per person for suite-category staterooms) and an onboard booking bonus of up to $200 per stateroom to spend on their next sailing with Royal Caribbean. Guests can choose to make a reservation on board for a specific Royal Caribbean sailing and enjoy their onboard booking bonus during their future cruise.

NextCruise bookings allows passengers to still work with their travel agents automatically. Royal Caribbean’s onboard Loyalty & Cruise Sales Teams are available to assist guests in determining their best future cruise booking option.

Royal Caribbean to offer first booking of Oasis of the Seas in Europe to Crown and Anchor Society Members

In:
05Apr2013

Royal Caribbean sent an email to its Crown and Anchor Society loyalty club members that they will have exclusive access to start booking cruises aboard Oasis of the Seas as she makes a quick trip to Europe.

Starting April 9 at 7am eastern, Royal Caribbean will offer Crown and Anchor Society members two full days to make reservations before the general public gets access.

To reserve, please contact the Crown & Anchor desk at 1-877-722-5266 beginning at 7 AM Eastern time on April 9th, 2013.

Royal Caribbean announced last month it was sending Oasis of the Seas to Europe starting in September 14, where she will offer transatlantic sailings as well as a choice of three European sailings.

Crown and Anchor Society Ultimate Value Booklets digital transition update

In:
Category: 
11Mar2013

Earlier this year, Royal Caribbean made the announcement it would transition its Crown and Anchor Society Ultimate Value Booklets from actual paper booklets to a digital form that is loaded on your SeaPass card.  We now know more information about how the new digital offers will work.

The new offers will be loaded onto each passenger's SeaPass card, eliminating the paper books, starting in "summer 2013".

A full list of your benefits onboard the cruise can be found on the back of the welcome letter delivered to their stateroom on Day 1 of the cruise. In addition, you will be able to find a balance of offers by visiting an iCafe computer, using your personal computer and via iTV in their stateroom (on Oasis and Allure of the Seas only).

All offers will remain on the card until the passenger disembarks their cruise.  Offers will remain valid if their cruise is interporting.  

Offers expire when the cruise ends. Offers do not carry over to the next cruise.

For those passengers doing back-to-back cruises, a new set of offers will be loaded onto their Seapass card on Day 1 of the next voyage. Offers do not carry over to the next sailing even if they are a back to back cruiser.

Crown and Anchor Society Ultimate Value Coupon Booklets to go digital

In:
Category: 
08Jan2013

In a blog post by Royal Caribbean CEO Adam Goldstein, Royal Caribbean announced that at some point in 2013, the Crown and Anchor Society Ultimate Value Booklets that are distributed to passengers onboard their cruise in paper form will go to a paperless format instead.

The new coupons will be available right onto guests' Seapass cards instead of having to use paper booklets.  We've heard that guests will be able to check which coupons they have available at any given time via the interactive televisions in their staterooms, similar to how passengers can already check their onboard spending accounts.

The change to electronic coupons is cited for its environmental savings but there's plenty of speculation the change has more to do with abuse of the coupons over the years.  Often coupon books will be given to family and friends following a cruise to be used on another cruise or sold on sites like eBay.  Officially, the coupon books must only be used by those the books are given to on that sailing only.

The Ultimate Value Booklets are given to passengers who are enrolled in Royal Caribbean's Crown and Anchor Society (a brand loyalty reward program) and have sailed with Royal Caribbean at least once.

No word on when exactly this change will happen, but we can expect it sometime "soon" in 2013.

Do you like the change to e-coupons? Let us know in the comments below.

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