Brilliance of the seas issue

[cgbdpm]

Currently on Brillance of the seas in Progresso, Mexico.  We should have left port 2 hours ago and captain said engineers said we should be underway hopefully soon.  Sounds like engine issues.

[cgbdpm]

now 5 hours and have not moved and there has been no update from the captain

[CruiseGus]

36 minutes ago, cgbdpm said:

now 5 hours and have not moved and there has been no update from the captain

Yup just sitting here, casino closed so big revenue loss.

Bars slammed.

Hate to be Cheif Engineer right about now

[cgbdpm]

8 hours after our departure time and still in Port at Progresso.  No update from ship.

[smokeybandit]

Looks like you're still stuck this morning.

[Matt]

Any updates on what's going on?

[scotty1]

This is not the first time brilliance has had propulsion issues. Earlier this year, March of 2024, they had to cut a trip short for the same thing. Sounds like they did a cheap fix and and it's back to haunt them and all of us aboard.

[cgbdpm]

Just went to guest services and they said they have no information and are waiting for the  captains announcement.  We have been in port 13 hours past our departure time.

[cgbdpm]

Captain just announced they fixed the technical issue a couple of hours ago, but we are waiting for another ship to dock next to us and should be leaving in 30 minutes.  He said he will update the arrival time in a couple of hours and the ship will be going full speed ahead.

[smokeybandit]

Just be sure to get these issues fixed before I sail her in December.

[JustMeJoe]

I'd say that my embarkation on Sat Oct 26th may be in jeopardy.  

[smokeybandit]

11 minutes ago, cgbdpm said:

we are waiting for another ship to dock

You're at the mercy of a Margaritaville At Sea ship. Better take a shower after you leave port.

[smokeybandit]

4 minutes ago, JustMeJoe said:

I'd say that my embarkation on Sat Oct 26th may be in jeopardy.  

Assuming the issue is truly fixed, Radiance class ships are among the fastest in the fleet, so that'll help. But yeah, it wouldn't surprise me if there's some delay for the next cruise.

[cgbdpm]

we are moving.. I will update when they give us an arrival time for New Orleans.

[Villageidiot]

3 hours ago, JustMeJoe said:

I'd say that my embarkation on Sat Oct 26th may be in jeopardy.  

We're embarking on the 26th as well. This could jam things up for sure. 

[Escape Travel USA]

Please let me know as I have a large group flying in for the 26th cruise. Royal has not update so far.

[cgbdpm]

Brilliance will arrive in New Orleans at 5pm tomorrow.

[smokeybandit]

Gonna be some late night boarding for the next cruise. Essentially a 10 hour delay.

[amanalo217]

Got an email saying boarding pushed to 9pm for me with 11:30 departure.

[baltodave]

It will be interesting to see what RC does for the people disembarking late and for those embarking late.

[amanalo217]

Getting OBC for 1 day cruise fare, 1 day for any week long pre-paid purchase like beverage/dining/zoom, and any shore excursions that cant be accomidated do to rescheduling of port stops.

Have talked to some folks who are having problems with trying to get late hotel checkouts do to full bookings for weekend because of Taylor Swift concerts.

[baltodave]

3 minutes ago, amanalo217 said:

Getting OBC for 1 day cruise fare, 1 day for any week long pre-paid purchase like beverage/dining/zoom, and any shore excursions that cant be accomidated do to rescheduling of port stops.

Have talked to some folks who are having problems with trying to get late hotel checkouts do to full bookings for weekend because of Taylor Swift concerts.

Has the itinerary been changed?

And I was wondering what people would do all day in NOLA who had to check out of hotels.  Can they store luggage at the port?

[amanalo217]

Original Itinerary

Day 3 Cozumel 8:30-4:30

Day 4 George Town, Grand Cayman 11:45-6:15

Day 6 Yucatan(Progresso) 9:30-5:30

New Itinerary

Day 4 George Town 8:00-4:00

Day 5 Cozumel 10:00-6:00

Day 6 Yucatan 9:00-6:00

 

Most hotels will let you check your bags until you have to leave for port but you still need to keep yourself occupied until you go to port. I'm hoping to be able to stay in concierge lounge and watch football all day.

[Rose City Cruiser]

The degenerate in me would just go to Caesars New Orleans until it is time to embark 

 

[amanalo217]

Wish there was a way to watch football and gamble at the same time

[cgbdpm]

Just delivered to my room

[smokeybandit]

That $200 just isn't anywhere close to enough. There are going to be a good many people not able to even find any flights out until the next day, if not later, and will need hotels, too.

Sure, the standard trip insurance disclaimer applies, but still.

[Pattycruise]

4 hours ago, cgbdpm said:

Just delivered to my room

We had issues with Radiance returning late to Tampa last week and they only gave 1 hour (it was not written in the letter), no advice to see guest services for a phone line (was announced, not in a letter-so we all know how announcements go) and they did not provide anywhere to upload documents nor discuss change fee costs. What a difference!!  Glad to see they are a as bit more on the ball here.  I agree $200 doesn’t cover it.