Sandy. O Posted October 11, 2019 Report Share Posted October 11, 2019 Quantum of the Seas - No Diamond Lounge We will be sailing on Quantum of the Seas, from Singapore to Hong Kong in February. I have just wasted an hour on the phone to a member of staff who did not know his product and then to someone in the Crown and Anchor Society. He told me that there is no Diamond Lounge on Quantum as it has been turned into a 'High Rollers Casino' I asked where else we could go for some peace and a nice place to meet people over a drink and all he told me was that there were other bars where we could be served our complimentary 3 drinks. I replied that it was not about the drink but to enjoy company without the noise of such a large ship. I asked where I would be able to find the Diamond Hostess and all I got told was The Front Desk. I know the ship is going into dry dock and was hoping that this was one of the things to be changed back to how it used to be. Apparently no one knows what changes are going to be made (on 19th Oct!) Anyone out there have any inside info. Thanks in advance Quote Link to comment Share on other sites More sharing options...
KristiZ Posted October 12, 2019 Report Share Posted October 12, 2019 (edited) I have a friend who is not on this board who was on Quantum last month. He said the did a Diamond Nightly Event in the conference center. So not as nice as the lounge, but still a separate area. Edited October 12, 2019 by KristiZ I’m a crazy person and didn’t read correctly! Quote Link to comment Share on other sites More sharing options...
KathyC Posted October 12, 2019 Report Share Posted October 12, 2019 Welcome @Sandy. O to the message boards. May I suggest you change the title of your post to be reflective of your question? You'll get more people to come in and post if they know what you're looking for. Unfortunately I don't know much about Quantum as she is today. I sailed her in 2015 when she was sailing out of NJ. I know she underwent changes for the China market, so my experience was different. Did you read through this post? https://www.royalcaribbeanblog.com/2019/10/11/quantum-of-the-seas-will-add-laser-tag-and-escape-room-during-upcoming-renovation Quote Link to comment Share on other sites More sharing options...
Oliver Posted October 12, 2019 Report Share Posted October 12, 2019 Unfortunately calling Royal Caribbean customer service is a experience in futility in my opinion as it appears you have just realized. Most of them have no idea how to answer these kind of questions. Customer service on the boats is great, on land not so much. I don’t know the answer to your question but I can tell you that finding this site is a step in the right direction. Neesa 1 Quote Link to comment Share on other sites More sharing options...
Flacruiser99 Posted October 12, 2019 Report Share Posted October 12, 2019 My guess is that the Golden Room on deck 4 will be turned back to the Diamond Lounge .Deck Plans Quote Link to comment Share on other sites More sharing options...
Noonstar Posted October 13, 2019 Report Share Posted October 13, 2019 Hi Sandy, I will be cruising on Quantum after the refurbishment in Singapore. I will let you know if they have the diamond lounge. Quote Link to comment Share on other sites More sharing options...
Flacruiser99 Posted October 14, 2019 Report Share Posted October 14, 2019 23 hours ago, Noonstar said: Hi Sandy, I will be cruising on Quantum after the refurbishment in Singapore. I will let you know if they have the diamond lounge. That's the only way we will all know for sure. Quote Link to comment Share on other sites More sharing options...
Sandy. O Posted October 14, 2019 Author Report Share Posted October 14, 2019 23 hours ago, Noonstar said: Hi Sandy, I will be cruising on Quantum after the refurbishment in Singapore. I will let you know if they have the diamond lounge. Thankyou very much. Looking forward to reading about it. Have a wonderful cruise Sandy Quote Link to comment Share on other sites More sharing options...
Mikew Posted October 18, 2019 Report Share Posted October 18, 2019 On 10/14/2019 at 4:28 AM, Noonstar said: Hi Sandy, I will be cruising on Quantum after the refurbishment in Singapore. I will let you know if they have the diamond lounge. Hi Noonstar I am booked on Quantum in Apr 20, I believe they restrict access to the Solarium for suite and diamond and above. Would be interested if they are still doing this. Maybe they could make the solarium the Diamond lounge :). I was also told that the use the Concierge club as a combined Concierge/diamond lounge on China based cruisings. Would be good to get some facts first hand as this ship is apparently treated differently, eagerly awaiting your response. Quote Link to comment Share on other sites More sharing options...
Noonstar Posted October 18, 2019 Report Share Posted October 18, 2019 8 minutes ago, Mikew said: I believe they restrict access to the Solarium for suite and diamond and above. Would be interested if they are still doing this. Maybe they could make the solarium the Diamond lounge . I was also told that the use the Concierge club as a combined Concierge/diamond lounge on China based cruisings. I will definitely explore and reply. There could be new arrangements since I will be sailing out from Singapore. Quote Link to comment Share on other sites More sharing options...
Michael Malak Posted December 2, 2019 Report Share Posted December 2, 2019 Anyone has any news now about the Diamond Lounge Situation since the last conversation took place ? Quote Link to comment Share on other sites More sharing options...
Noonstar Posted December 5, 2019 Report Share Posted December 5, 2019 On 10/19/2019 at 12:07 AM, Mikew said: Hi Noonstar I am booked on Quantum in Apr 20, I believe they restrict access to the Solarium for suite and diamond and above. Would be interested if they are still doing this. Maybe they could make the solarium the Diamond lounge . I was also told that the use the Concierge club as a combined Concierge/diamond lounge on China based cruisings. Would be good to get some facts first hand as this ship is apparently treated differently, eagerly awaiting your response. On 12/2/2019 at 4:21 PM, Michael Malak said: Anyone has any news now about the Diamond Lounge Situation since the last conversation took place ? Hi everyone, I just disembarked from Quantum and indeed, there are NO diamond lounges on board. However, diamond members get to have happy hours drinks at music lounge daily. Solarium is only for adults. Concierge Club, which is on Deck 12 (aft), is only available to suite guests. Suite guests also have access to a private sun deck that is empty most of the time and this deck offers spectacular view. This sun deck can be accessed by a special stairway that is closed off and only accessible to guests with sea pass cards to suites. Baked Alaska, KristiZ, twangster and 1 other 3 1 Quote Link to comment Share on other sites More sharing options...
KWofPerth Posted December 5, 2019 Report Share Posted December 5, 2019 6 hours ago, Noonstar said: Hi everyone, I just disembarked from Quantum and indeed, there are NO diamond lounges on board. However, diamond members get to have happy hours drinks at music lounge daily. Solarium is only for adults. Concierge Club, which is on Deck 12 (aft), is only available to suite guests. Suite guests also have access to a private sun deck that is empty most of the time and this deck offers spectacular view. This sun deck can be accessed by a special stairway that is closed off and only accessible to guests with sea pass cards to suites. I'm very glad to hear he Solarium is not restricted access. It's one of the areas I am most looking forward to enjoying next month. Quote Link to comment Share on other sites More sharing options...
Jamesp Posted December 29, 2019 Report Share Posted December 29, 2019 Hi everyone, the drinks in the music lounge is that the usual event with canapés etc ? could anyone who has travelled tell us if sparkling wine is included in the diamond event or drink vouchers as this has historically varied by ship and is all we drink! Thank you, James Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted December 29, 2019 Report Share Posted December 29, 2019 Welcome to the Blog, James ! Yes, the Top Tier Event includes sparkling wine and if you choose to use your coupon to drink it elsewhere, that is included. Warning though....it’s not the “good stuff”. Allen2 1 Quote Link to comment Share on other sites More sharing options...
RobS Posted February 11, 2020 Report Share Posted February 11, 2020 Whilst there is no Diamond Lounge on Quantum, when numbers are sufficient they open up the Music Hall (Deck 4), for drinks and canapes from 4.30 to 8pm. This was the case on re positioning cruise last Oct from Beijing to Singapore and it was packed each night. By the look of above posts, this is continuing for Singapore season. Solarium on re positioning cruise and for the Singapore season is open to everyone over 16. On mainland Chinese cruises, Solarium is restricted to Suites and Diamond and above CA. Matt 1 Quote Link to comment Share on other sites More sharing options...
Matt Posted February 11, 2020 Report Share Posted February 11, 2020 Thanks for sharing this, @RobS Quote Link to comment Share on other sites More sharing options...
Epicure26 Posted December 26, 2020 Report Share Posted December 26, 2020 Hi Noonstar, You mentioned in your post:- Concierge Club (Deck 12) and private sundeck for suite guests - does this include Junior Suites? Thank you Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted December 26, 2020 Report Share Posted December 26, 2020 56 minutes ago, Epicure26 said: Concierge Club (Deck 12) and private sundeck for suite guests - does this include Junior Suites? No, Junior Suites are not full suites and cannot utilize the Concierge Club. Quote Link to comment Share on other sites More sharing options...
davidh Posted July 10, 2022 Report Share Posted July 10, 2022 we are diamond members with royal carribean,and are getting mixed messages,i was just reading the all rccl cruise ships that haven't been re ferbed,dont have diamond lounges,but was just reading that the quantum of the seas and ovation of the seas doesn't have a diamond lounge,can some one please tell us,whats going on. Quote Link to comment Share on other sites More sharing options...
davidh Posted July 10, 2022 Report Share Posted July 10, 2022 we have been told that the quantum of the seas will have a diamond lounge by november 2022 for the australian season,is this right. Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted July 10, 2022 Report Share Posted July 10, 2022 All Royal Caribbean ships have a Diamond Lounge. KristiZ 1 Quote Link to comment Share on other sites More sharing options...
twangster Posted July 10, 2022 Report Share Posted July 10, 2022 9 hours ago, davidh said: we are diamond members with royal carribean,and are getting mixed messages,i was just reading the all rccl cruise ships that haven't been re ferbed,dont have diamond lounges,but was just reading that the quantum of the seas and ovation of the seas doesn't have a diamond lounge,can some one please tell us,whats going on. They both have Diamond Lounges. I've stood in both. Quantum's is unique in that there is a cashier's cage or booth still present from when this room was a high roller's casino in China. Other than the cashier's booth Ovation's DL is pretty much identical. Here is Quantum's DL from a May 2022 cruise: Pattycruise, Matt, YOLO and 1 other 2 1 1 Quote Link to comment Share on other sites More sharing options...
davidh Posted July 11, 2022 Report Share Posted July 11, 2022 thankyou guys,finally someone has the proof as in photos,we both are looking forward to our november cruise out of brisbame,just another note,if you book a spa junior suite,or a j4 suite,you do get access to the coastal kitchen for dinner only,and junior suite guests get to dine also in the grande,so we have been told,thats normal,happy cruising,and be loyal to royal,they need our support,and they are the best. Quote Link to comment Share on other sites More sharing options...
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