Chadster

Trust me, I have plated every card I know. I have now taken the fight to social media. For me, it’s more about the principle of the matter now. 
Yes and if it was just that, I would have zero issue with it. But the fact that they did it for some at first, then gave a corporate Executive order to stop yesterday afternoon, then tried to cover it up, makes me very disappointed (for the first time ever) in Royal. 

@Lovetocruise2002, Ugh I am frustrated for you! Your loyalty to them is boundless. You always support them and educate everyone here on the positives and the joy not only by words but acts. I personally would put all of your information together including especially your undying loyalty affirming all of you sailings and send it certified mail to the CEO or someone much higher up. Don't stop here, a strong worded, non emotional, fact driven communication may do the trick. Important you send so they realize they know YOU know they have received it. Not right away because of this mess but the squeakier the wheel usually gets their attention. I can't imagine the higher ups would have a 25% FCC problem, really?? Gees!!
Something similar happened to me at a "make it right" Hilton property who I was very loyal to. I was relentless because you can't say such things and then just ignore...it took 5 months but you know what the CEO or his assistant at least knew my name and I was made whole, nothing extra but that was not what I was looking for. Please keep at it, deep breath and forge ahead, I have difficulty believing board members and those who care about the brand would agree with the handling of this, I could be wrong but it doesn't hurt to try. IT.IS.THE.POINT. Good luck, Denise (I am rooting for YOU)

@Neesa Wow! Thanks for the encouragement. I have tossed around the idea of sending something but I wouldn’t even know who to send it to. Any ideas? Currently, I have taken my fight to social media. 

@Lovetocruise2002 Hi Sabrina! Keep fighting! 
This sounds all too familiar and typical of Royal CS these days. It sounds similar to the way they handled the DBP debacle. Yes, we’ll honor, no we can’t. OK, we’ll honor it... and likely only after they thought about the bad PR ramifications.
Obviously, the CS management needs to learn how to effectively communicate to the CS reps so they are all on the same page from the start!
 

I won't do anything differently on a cruise -- I already exercise the best hygiene practices I can given the large crowds and the fact the ship's my home for several days.
This has driven home the importance of travel agents for me, though, and I will certainly never book a trip on my own. Also, I now understand the value of keeping an eye on prices even after you book and even pass final payment -- the upgrades that can be found are sometimes fantastic!

I won't do anything differently on a cruise -- I already exercise the best hygiene practices I can given the large crowds and the fact the ship's my home for several days.
This has driven home the importance of travel agents for me, though, and I will certainly never book a trip on my own. Also, I now understand the value of keeping an eye on prices even after you book and even pass final payment -- the upgrades that can be found are sometimes fantastic!

Per the Office of the Governor:
"The only exceptions to this order are the Carnival Pride and the RCL Grandeur of the Seas, which are due to return to port in the coming days, provided that no person on board such vessel has a confirmed diagnosis of COVID-19 or is under investigation for COVID-19."

Nice to offer, but think we're good.

*twitches*
Other than the fact that they are not symmetrical, the fact that some of them are over and some under is just TOO FAR!

Are you sure the phone flipped the image and that you haven't just had several Krakens and this is your view? ?

Check your account on the tv when you stumble back to the stateroom.

Are you sure the phone flipped the image and that you haven't just had several Krakens and this is your view? ?

Are you sure the phone flipped the image and that you haven't just had several Krakens and this is your view? ?

Are you sure the phone flipped the image and that you haven't just had several Krakens and this is your view? ?

That's something I haven't thought about.. I guess he'll just have to be a normal person for awhile lol 
 

@Neesa This is exactly what happened with me! I talked with Sharla about the June cruise on Adventure just before she left, and she told me if I wanted to wait to get back, she'd book it for me. Well, that's when all the madness started, I saw prices on Adventure were really awesome. I didn't want to take something away from Sharla, so I PMed Annette and asked her if there was any way somebody could put a courtesy hold on a cabin for me, but that I could still work with Sharla. Annette had a courtesy hold for me in a few minutes, and shortly thereafter, my connection with Kelley happened, and she's been a champ through it all -- even after I've said more than once "I shouldn't need anything else!", an email has gone out to her because of the fluid situation, and she's always helped me!
Now I'm trying to give them a break from me for a couple of days! ?? Besides, RCCL hasn't got any update on the situation with Canadian ports before July 1, so they can't really do much for me, even if I wanted them to!
MEI has been amazing! Somehow, their training and cool heads are able to handle me and my obsessiveness -- not even my loved ones can do that some days! ??

https://www.marinetraffic.com
 
 

Are you sure the phone flipped the image and that you haven't just had several Krakens and this is your view? ?

Are you sure the phone flipped the image and that you haven't just had several Krakens and this is your view? ?

@Neesa This is exactly what happened with me! I talked with Sharla about the June cruise on Adventure just before she left, and she told me if I wanted to wait to get back, she'd book it for me. Well, that's when all the madness started, I saw prices on Adventure were really awesome. I didn't want to take something away from Sharla, so I PMed Annette and asked her if there was any way somebody could put a courtesy hold on a cabin for me, but that I could still work with Sharla. Annette had a courtesy hold for me in a few minutes, and shortly thereafter, my connection with Kelley happened, and she's been a champ through it all -- even after I've said more than once "I shouldn't need anything else!", an email has gone out to her because of the fluid situation, and she's always helped me!
Now I'm trying to give them a break from me for a couple of days! ?? Besides, RCCL hasn't got any update on the situation with Canadian ports before July 1, so they can't really do much for me, even if I wanted them to!
MEI has been amazing! Somehow, their training and cool heads are able to handle me and my obsessiveness -- not even my loved ones can do that some days! ??

What''s it worth to  ya?  ?

Are you sure the phone flipped the image and that you haven't just had several Krakens and this is your view? ?

@Neesa This is exactly what happened with me! I talked with Sharla about the June cruise on Adventure just before she left, and she told me if I wanted to wait to get back, she'd book it for me. Well, that's when all the madness started, I saw prices on Adventure were really awesome. I didn't want to take something away from Sharla, so I PMed Annette and asked her if there was any way somebody could put a courtesy hold on a cabin for me, but that I could still work with Sharla. Annette had a courtesy hold for me in a few minutes, and shortly thereafter, my connection with Kelley happened, and she's been a champ through it all -- even after I've said more than once "I shouldn't need anything else!", an email has gone out to her because of the fluid situation, and she's always helped me!
Now I'm trying to give them a break from me for a couple of days! ?? Besides, RCCL hasn't got any update on the situation with Canadian ports before July 1, so they can't really do much for me, even if I wanted them to!
MEI has been amazing! Somehow, their training and cool heads are able to handle me and my obsessiveness -- not even my loved ones can do that some days! ??

I can either confirm nor deny this. ?