SnickerTail

We completed a cruise on Enchantment at the end of June (6 night to Bermuda). We were also booked on Mediterranean cruises next summer on Brilliance - when the change in ships was announced, we cancelled. Some of what we experienced on Enchantment is likely due to pandemic constraints, but it was bad enough that there was basically no debate about cancelling. We were in a 2BR grand suite on Enchantment, by the way, had the 2BR owner's suite booked B2B on Brilliance (that room type isn't available on Enchantment, either, they would have had to downgrade us). We've received our first refund, just waiting on our second.

You went in July, not June if it was 22-28.

Whack-a-mole.

Do we have to wait until the reservation is updated to call and cancel? My account still says Brilliance.

double post, sorry

FYI, you can see right through that black highlighter to the numbers and name underneath.

They were making Kentucky Summers with WT101 by day two of my cruise. Pool bar was the only one that had Buffalo Trace or Maker's by that time. Ended up skipping cocktails and just drinking Glenlivet neat.

Enchantment had the orange cheap cups - except for one that we used to protect a souvenir, we threw them in the trash. We would have kept the tumblers (and were looking forward to them). They have straws that are annoying to clean and no insulation, so they weren't worth keeping. The RFID was a sticker, if you wanted to transfer said sticker to a new cup (bring your own insulated tumbler), it's very easy, the shower steam heats up the sticker enough for it to fall off and then you can reapply to a new cup.

Thanks, we leave on that ship tomorrow! Frantically throwing things in suitcases now.

I assumed they were trying to get the double points for the paid solo room. But I also don't know how points work with casino comps.

You can book two rooms, but you can't check in to both of them. If you had a paid room and a casino room, you would have to check into one of them. Essentially on check-in you would check in to the paid room and be a no-show on the casino room. Second person checks into the casino room, everything's maybe ok? Depends on the terms and conditions of that room, they might try to claw back the money if the casino comped individual doesn't show up for the casino comped cruise (even though you kind of did). Try it and let us know what happens. Problem again is that you can only check-in to one cabin. If grandma checks into suite to get fancy seapass, no one checks into the sleeping cabin and it is closed. If grandma checks into the sleeping cabin she doesn't get a fancy seapass. The only way this would work is to have another person to get around the empty room problem - that person would not get star benefits. You would have your star suite with grandma booked in it, other person book whatever other type of cabin they want, grandma gets a key for second cabin and sleeps there, but has a star class seapass for the benefits. Other option is to just pay for the packages, put her in a grand suite if she needs to eat at CK with you and have access to the lounge.

Thanks everyone, unfortunately it was too late. Brock from MEI tried, but both booking transfers were rejected by the sales administration office. Next time I'll have a contact, though! That was one of my hopes. But if it's outside the policy (which someone way more knowledgeable will post soon, I'm sure), not much a TA can do either.

I filled out the form, but it might be too late - I found older posts referencing 60 days, which we're within, but I think we're slightly over 30 at this point. Thanks for the response, though.

Hi all, We're about to go on our first Royal Caribbean cruise Friday (just got our negative test results back), but have already booked a back to back pair in the Mediterranean next year. After lots of fun with this cruise (ahem), I'm considering transfer of those two existing bookings to a travel agent. Problem is, we don't have one. I'd like to give MEI a shot, but I'm not sure exactly how to go about it - do we contact MEI and they assign an agent, try to contact an individual agent here, just submit the website phone number and hope for the best?

Not for all ports of call - for example, Bermuda doesn't accept a letter of recovery.