I copied a quote from a friends facebook about Spirit. It is a long one but I thought I would share.
"Well, this is not the week is not what we had expected to say the least. I'm pretty sure that everything that could have gone wrong during our "trip," went wrong. Lol.
We flew from MSP in Minneapolis to our connecting flight in Atlanta, Georgia. We had planned to take another flight from Atlanta to Fort Lauderdale, Florida. We would then drive to Miami, FL, stay in a bungalow on Miami Beach, and proceed to board our cruise ship to spend a few days in Mexico.
Instead.. We were stranded in Atlanta, GA. Literally less than an inch of snow fell to the ground, and everyone originally from the area panicked. (Not even sure if we can actually call it snow because it changed between snow and rain, and didn't stick to the ground.)
Two flights ahead of ours were cancelled, but they let us board our 4:45pm plane (at the time we were thankful!) Once we got on the plane, we were stuck for (I'm not exaggerating) FIVE HOURS during which time, a kid vomited on the plane, and we were repeatedly told it would be 30-45 minutes until our plane could use the ONE de-icing machine they had for the entire freaking airport.
After 5 hours, we were told that our plane had maxed the amount of time we were allowed to be on the runway without taking off and that our flight had officially been cancelled. We decided it would be best to divide and conquer. The boys waited in line to figure out a new flight to get us to FL as soon as possible or get a refund, while Carly and I went to get collect our luggage from the baggage claim.
After Carly and I had retrieved our luggage, we were informed that we were unable to get back to the gate to meet up with the boys, because we could not bring our luggage through, as we had no where to check it to because we did not have a flight lined up. The entire airport had cancelled over 1,600 flights and literally every flight for the following day was booked.
We looked into taking a bus. All were completely sold out. Perhaps a rental car? After being able to successfully reserve one online, we ran to the rental car area only to be denied a car because our reservation was not made before 6PM (because we were trapped on a plane thinking we were still going to FL.) A man who was also waiting in line informed us that he had called over 15 rental car facilities in Atlanta to discover they were all booked, and ended up missing the birth of his grand daughter!
An UBER wouldn't work, as it was a 9.5 hour drive, at 1AM. Too far and too pricey for our budget. We took turns having mental breakdowns, crying, and trying to force positivity.
Spirit airlines was unwilling to find us a flight home, and we had to repurchase plane tickets back to Minnesota.
Slowly accepting defeat, we figured we should at least try to find a hotel to sleep in. The only hotel we could find wasn't available until 3PM (so 14 hours later.) We found a spot on the floor of the airport and joined the thousands of other people who were trapped with cancelled plans.
Around 5AM we decided to try and find a hotel room sooner. We successfully found a room that would take us immediately - though it was about a 30 minute drive.
We are officially back in Minnesota, more drained and exhausted (both emotionally and financially lol) than we were before our trip. Disappointed to have worked so hard to save up money and PTO to be able to take a vacation, only to have it be more stressful than a regular work week.
What have we learned? 1. We have good friends who we were able to endure stress, panic and anxiety with as successfully as possible. 2. We all need a raise. 3. Never fly through Spirit Airlines."
I had another friend try to fly spirit today. Her flight was cancelled and they didn't have another flight until Wednesday. Since she couldn't wait for that flight she was not refunded and had to purchase a new ticket to get home. I have had several bad experiences. It may be worth it to spend the extra money.
Sorry this isn't an encouraging post.... I am usually very positive, I promise.