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Dan G

The New "Seamless" Website

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The good news is that now cruise planner is working from the new site , the bad news the online check in link stopped working . 

So I have checked in using the old site and it was fine but know in the new site under room details I see that now only my spouse appears under the next month reservation .

Hey I guess we can not have it all ... 

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13 minutes ago, WAAAYTOOO said:

I tried to go to checkin to see my seapass and that link did not work.  Hope they get it working in the next week or so.  I have to print it out along with my luggage tags.

I have the same issue trying to use the new login page, but if I go to the website, then select "Already Booked" and "Online Checkin" it brings me to this page:

https://secure.royalcaribbean.com/beforeyouboard/boardingDocuments.do

5ab11dd54cded_alreadybooked.jpeg.e28e7da8743b581929c8215b387229be.jpeg

From here I can enter my reservation #, name, ship and sail date and reach the documents.

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51 minutes ago, twangster said:

I have the same issue trying to use the new login page, but if I go to the website, then select "Already Booked" and "Online Checkin" it brings me to this page:

https://secure.royalcaribbean.com/beforeyouboard/boardingDocuments.do

5ab11dd54cded_alreadybooked.jpeg.e28e7da8743b581929c8215b387229be.jpeg

From here I can enter my reservation #, name, ship and sail date and reach the documents.

I've never even seen this page !!  I will try later today.  Thanks !

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22 hours ago, PrincipalTinker said:

If anyone is keeping track: 26 hours after I sent my email (to the address posted in the letter), I received a reply. The reply confirmed they received my email and would be looking at my issue in 48 to 72 hours.

Good luck with that.  I'm into 96 hrs and still nothing.

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LOL.  That's tooo funny.  At least mine ARE chronological by sail date.

I was able to FINALLY get to my Set Sail page to print out the Set Sail passes...but I had to reboot in order to get to the luggage tags.  I had to go through the "Already Booked" link that Twangster noted.  If I sign in to my account first, there is no getting to the set sail or luggage tags links.  Improvements, but still very lame.

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1 hour ago, mvannie said:

I see the website is evolving.  Has anyone determined what the sort order is of upcoming cruises?

I have 4 cruises listed and they do not appear alphabetical by ship, chronological by embarkation date, or numeric by reservation.

My OCD is triggered 

 

Mine were ordered Chronologicaly.

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1 hour ago, mvannie said:

I see the website is evolving.  Has anyone determined what the sort order is of upcoming cruises?

I have 4 cruises listed and they do not appear alphabetical by ship, chronological by embarkation date, or numeric by reservation.

 

My OCD is triggered 

 

Mine are chronological too.  I wonder if it goes by the order you entered them in?  On Sunday when I logged in, I had to manually enter in each reservation again.  Did you do that or did yours pop up automatically?  Or I wonder if it does go by date but it separates it into paid/not fully paid.  If you look at the first two with a balance, those dates are in order and the last two with no balance are also in order by date.  In the end I have no clue lol.  Royal IT...

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Mine are not chronological.  When I 1st logged in back one day 1 of the new website it only had 2 of my cruises, the next two.  I added all the rest manually.  They all got inserted in between my next and the one after that.  

Next is #1

4th next is #2

5th next is #3

Even my 2019 cruises are before my 2nd and 3rd next cruises which are at the bottom of the list.

3rd next is #10

2nd next is #11  

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17 hours ago, Sabrinaklai said:

Mine are chronological too.  I wonder if it goes by the order you entered them in?  On Sunday when I logged in, I had to manually enter in each reservation again.  Did you do that or did yours pop up automatically?  Or I wonder if it does go by date but it separates it into paid/not fully paid.  If you look at the first two with a balance, those dates are in order and the last two with no balance are also in order by date.  In the end I have no clue lol.  Royal IT...

Actually only one of the 4 are actually paid in full but that is another issue for Royal to sort out.  The Freedom in 2019 is certainly not paid in full yet but if Royal considers it so I will not argue with them.

I cannot recall the order I entered or which I entered, but I do recall that some were already there.

In the end, they all appear and I guess that is the key.

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.

I thought I was the only one having issues,

Can’t make payment when I try it  is telling my reservation is no good.

RCCL is showing me the reservation # on the previous page.

And when I plug it in to go to payment page Is asking for more Numbers

I can safely say i don't like the change so far.

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1 hour ago, Orange Crush said:

Anybody noticing errors in their C&A point balance?  They're only showing 1 point for a cruise I had in 2000 that should be worth 8.

Back in 2000 they were awarding points on a per-cruise basis, not on a per-night basis like they are now.  There was a GRAND CONVERSION done on all of the old cruises when they switched over to the per-night points so you would have been given some kind of conversion rate for that old cruise.  I never understood it...I just accepted it.

I have a number of cruises that just show 1 point.  These are all of the old cruises under the old points system.  Perhaps someone, smarter than me, could quote you the algorithm that they used to convert those old cruises to the new system but I truly do not know how they did it.

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26 minutes ago, WAAAYTOOO said:

Back in 2000 they were awarding points on a per-cruise basis, not on a per-night basis like they are now.  There was a GRAND CONVERSION done on all of the old cruises when they switched over to the per-night points so you would have been given some kind of conversion rate for that old cruise.  I never understood it...I just accepted it.

I have a number of cruises that just show 1 point.  These are all of the old cruises under the old points system.  Perhaps someone, smarter than me, could quote you the algorithm that they used to convert those old cruises to the new system but I truly do not know how they did it.

This is the same way mine is.

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On 3/20/2018 at 10:42 AM, twangster said:

I have the same issue trying to use the new login page, but if I go to the website, then select "Already Booked" and "Online Checkin" it brings me to this page:

https://secure.royalcaribbean.com/beforeyouboard/boardingDocuments.do

5ab11dd54cded_alreadybooked.jpeg.e28e7da8743b581929c8215b387229be.jpeg

From here I can enter my reservation #, name, ship and sail date and reach the documents.

Those are some very impressive ellipticals you drew there...are you suuuuure you ain't a bot?

 

:8_laughing:

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4 hours ago, WAAAYTOOO said:

Back in 2000 they were awarding points on a per-cruise basis, not on a per-night basis like they are now.  There was a GRAND CONVERSION done on all of the old cruises when they switched over to the per-night points so you would have been given some kind of conversion rate for that old cruise.  I never understood it...I just accepted it.

I have a number of cruises that just show 1 point.  These are all of the old cruises under the old points system.  Perhaps someone, smarter than me, could quote you the algorithm that they used to convert those old cruises to the new system but I truly do not know how they did it.

What's odd is that my cruise from 2000 was worth 8 points before this website "up"grade, it's only dropped to one point since they changed the site over.

Were your 1 pointers showing that way before the new site?

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