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  1. Like
    Done got a reaction from Hoski in Things you miss from Royal...   
    Main dining room servers used to bring the bottle of wine we were buying by the glass (Deluxe Package) so they didn't have to go to the service bar if we wanted a second (or third 🙂 ) refill.  I guess they caught on to that tactic.
  2. Like
    Done got a reaction from SweetPea in I wish the website let you choose your specific date/week   
    I am going to pile on!  Royal Caribbean and Celebrity share the same login credentials database.  You cannot have the same login ID with different passwords.  If you change the Celebrity password you have to use that SAME password to login to Royal Caribbean!
  3. Like
    Done got a reaction from VeronicaS1970 in I wish the website let you choose your specific date/week   
    I am going to pile on!  Royal Caribbean and Celebrity share the same login credentials database.  You cannot have the same login ID with different passwords.  If you change the Celebrity password you have to use that SAME password to login to Royal Caribbean!
  4. Like
    Done got a reaction from LCWind in Ovation OTS Specs   
    Just an FYI - We attended the Captain's Corner question and answer talk this past week and received this information. 
     


  5. Thanks
    Done got a reaction from George Beck in Ovation OTS Specs   
    Just an FYI - We attended the Captain's Corner question and answer talk this past week and received this information. 
     


  6. Like
    Done got a reaction from stevendom57 in Change in Frequency of Housekeeping Service   
    It is time to roll the increases in salaries into the cruise fare and NOT add on fees.  The marketeers know the low cruise fare is the click bait.
  7. Like
    Done got a reaction from WAAAYTOOO in No more Diamond Plus access to concierge lounges   
    Royal Caribbean enabled the increase in the number of higher tier cruisers with their Crown And Anchor double points bonus promotion.  Now they have to figure out how to live with it. 
  8. Like
    Done got a reaction from Neesa in No more Diamond Plus access to concierge lounges   
    Royal Caribbean enabled the increase in the number of higher tier cruisers with their Crown And Anchor double points bonus promotion.  Now they have to figure out how to live with it. 
  9. Like
    Done got a reaction from JEH106 in Every day port of call   
    Yes!  You see the same tee shirt designs with only the Island name/logo being different.
  10. Haha
    Done reacted to Traveler in No more Diamond Plus access to concierge lounges   
    Just got it also , 
    Not that anyone is surprised , It was even cheaper to do that than just go and change the sign on the door to suite  Lounge 🙂
  11. Like
    Done got a reaction from Baked Alaska in Ridiculous hold times for customer support   
    This is a Royal Caribbean Group IT culture issue.  Celebrity hold times are no better. 
    What I find especially bad is Royal Caribbean and Celebrity SHARE the same authorization servers.  I have logins on each cruise website and use the same user name for both.  They must have the same password.  If I change Royal's password I have use that password to login into Celebrity.  Of concern is if someone hacks the Royal Caribbean database and steals sensitive information does that imply a person who has only sailed on Celebrity, never on Royal,  has had their data compromised as well?
  12. Like
    Done got a reaction from RCIfan1912 in Ridiculous hold times for customer support   
    This is a Royal Caribbean Group IT culture issue.  Celebrity hold times are no better. 
    What I find especially bad is Royal Caribbean and Celebrity SHARE the same authorization servers.  I have logins on each cruise website and use the same user name for both.  They must have the same password.  If I change Royal's password I have use that password to login into Celebrity.  Of concern is if someone hacks the Royal Caribbean database and steals sensitive information does that imply a person who has only sailed on Celebrity, never on Royal,  has had their data compromised as well?
  13. Thanks
    Done reacted to mom2mybugs in Apr 22, 2024 Southern Caribbean changed to repositioning   
    I feel that you probably deserve it for pain and suffering! What a. Lot if work.  Hope it all works out.  I'm hoping to do a celebrity crush at some point and look forward to your pictures! Jane
  14. Wow
    Done got a reaction from Neesa in Port of Tampa and Fog -- Perhaps You've Experienced This   
    We experienced Tampa Bay closed due to fog quite a few years ago while on the ship (Jewel).  The captain announced, "I have bad news and good news.  The bad news is Tampa Bay is closed to ship traffic due to fog.  No time estimate as to when it might clear.  The good news we are first in line to enter the Bay when it re-opens!"  He also warned us we were at least 2 1/2 hours from being docked once Tampa Bay was cleared for traffic. 
    We were out of cell phone range and ship WiFi didn't exist so we no had way to work with our airline to reschedule a later flight.  We were not docked until close to 4:00 pm and we were able to get on the last flight out of Tampa to Chicago.   The terminal was a nightmare with 2.2K+ passengers getting off and 2K+ passengers waiting to board.
     
  15. Like
    Done got a reaction from cruisellama in Retreat Drink package the same as the Premium drink package?   
    I have 1 or maybe 2 questions:
    1) Are the drinks included when booking in The Retreat class the same as Premium drink package?
    2) If so, the Premium package bottles of wine are offered at a 20% discount plus a 18% gratuity.  Is the gratuity based on the full price for the bottle or on the price of the bottle after the discount? 
    TIA
  16. Thanks
    Done reacted to twangster in Man goes Overboard, Survives 15 hours   
    The point I was making is that now, days after, the cruise line doesn't go national TV with their version and video evidence.  It will be kept privately unless its escalated by the guest into something more. 
  17. Thanks
    Done reacted to TXcruzer in Man goes Overboard, Survives 15 hours   
    Your timeline here is skewed. First thing you do is a ship-wide search while CONCURRENTLY reviewing the video. 
    How long do you think It takes to review 13 or so hours of video, from dozens of cameras???
    Your accusation of a delay in reporting and bad ethics is preposterous. 
  18. Like
    Done reacted to smokeybandit in Man goes Overboard, Survives 15 hours   
    So he claims he didn't drink much, but has no memory of even leaving the bar to go to the bathroom?
     
    That doesn't add up at all.
  19. Like
    Done got a reaction from whitsmom in First Time Jr Suite Booked   
    We have never been on Odyssey but have enjoyed 1/2 and full bath in a JS on Anthem and Ovation.  In our case cabins 10210 on Anthem and 10612 on Ovation.
  20. Wow
    Done got a reaction from whitsmom in First Time Jr Suite Booked   
    If you have a J1/J2 JS on the Quantum class (as Ovation is) then you will surprised to find you have a half bath and a full bath.  It is nice to have two commodes. 
  21. Like
    Done got a reaction from Pattycruise in Change in Frequency of Housekeeping Service   
    My concern is cruise line pricing going the way of some of the airlines where any service provided beyond an economy seat on a plane is fee based.  
  22. Like
    Done got a reaction from jbrinkm in Change in Frequency of Housekeeping Service   
    My concern is cruise line pricing going the way of some of the airlines where any service provided beyond an economy seat on a plane is fee based.  
  23. Like
    Done reacted to twangster in Change in Frequency of Housekeeping Service   
    Not all airlines take this approach.  As consumers we choose which to do business with. 
    I choose not to fly the ultra low cost carriers for this reason.  Other's embrace low cost and frills cost extra.  
    Sometimes adjustments in service are a method to avoid having to charge extra for certain items.
    If any particular cruise lines goes in a direction that you dislike vote with your wallet.  However I wouldn't fear it before it occurs.  
  24. Like
    Done reacted to HeWhoWaits in Change in Frequency of Housekeeping Service   
    Once a day is more than sufficient housekeeping service. At hotels, even when there is daily housekeeping available (I recently experienced this at a Courtyard in Indianapolis), I opt to not have cleaning done every day. And we certainly don't clean the bathrooms or dust every day at home.
    If you want more towels each day, it is easy enough to just ask for them at the beginning of the cruise.
  25. Love
    Done got a reaction from KristiZ in Apr 22, 2024 Southern Caribbean changed to repositioning   
    Another Update:
    My optimism for switching to the reposition cruise was unfounded.
     
    We received a call from Celebrity on Tuesday afternoon (11/22) this week telling us our Southern Caribbean cruise had been cancelled and were offered a range of dates we could switch to, all on Silhouette in January - April 8, 2024.  The current pricing and promotions we had booked would be honored as well as an additional $400 OBC for the inconvenience.  I told the caller we couldn't decide right then and we needed to talk it over.  I was told we had until this Friday 11/25 to make the switch with no change fees and they were not working on Thanksgiving.
    Our original cabin was Retreat class in a corner aft cabin on Deck 7.  We called back yesterday and were able to move to the March 25, 2024 sailing in a Retreat class corner aft cabin on deck 9.
    We are retired so date switch is really no big deal.
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