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atseau

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  1. Like
    atseau got a reaction from Al Miller in Oasis 12/26 Sailing: Covid Isolation 1/1 - 1/2   
    Why would you be tested? Ive been on 2 cruises no random testing that I was aware of.
  2. Like
    atseau reacted to tonyfsu21 in Oasis 12/26 Sailing: Covid Isolation 1/1 - 1/2   
    As previously mentioned, on day 7 (1/1) my two kids went for their last Covid test and the results came back positive. All 4 of us had/have no symptoms. RC performed a PCR on the kids & it confirmed the positive result. 
     
    1/1 @ 4:00pm: phone call from guest relations asking for our return flight info, home address, phone number exc. I kindly I formed them we had a vehicle at the port and we lived in Fort Lauderdale. The guest relations follow up question was once again “what is your flight number”. This question was asked a total of 3 times in a 5 minute phone call and each time I informed them we had a vehicle at the port. 
     
    1/1 @ 4:30pm: phone call guest relations informing us that security was coming to get us & our luggage and move us to “another floor”. We were told they would be there in 30 minutes. 
     
    1/1 @ 5:30pm: knock on the cabin door. It’s 2 security guards and 3 crew members in full PPE (haz mat suits) with fog guns. The security guard passes me a folder with documents including final invoice, some kind of FCC for the day and a full 10 page document indicating we would be taken via special transport to a hotel to be quarantined for 10 days. There was a section for adults to sign & consent to the terms. The crew members grabbed our luggage and walked us through the interior crew passageways to an area where they fogged the luggage. We watched them spray the luggage and then we’re directed to a freight elevator to the 6th floor. Room 6304 balcony. There was 1 king bed and a small couch (which at first I assumed pulled out into a bed). Door closed behind us and no further instructions which we figured was odd. 
     
    1/1 @ 6:30pm: kids were hungry so I called up room service which was a limited menu (burger, hotdog, salads, fries, some desserts, sodas). There are small tables set up outside the cabins where the food is left and you just get a knock on the door when the food is delivered. I ate outside on the balcony and you could hear nothing but coughing kids outside and all around us. My kids are bored at this point & asking when we can go to sugar beach. We still have no clear game plan for the following days disembarkation. My wife is a pit bull attorney and you could see she was starting to get into full lawyer mode and about to go ham on guest relations for some answers. I called down and was told a “supervisor” would get back to me. This never happened. 
     
    1/1 @ 10:00pm: kids watched a movie and finally fell asleep. Still no word from anyone with a plan. I totally forgot about the sleeping situation and when I went to open the small mini couch it became clear that this was not a pull out bed. Since the kids & wife were asleep it was just me and the tiny couch. No blanket just a pillow. I’m 6’ tall so my legs had no where to go. I found some large bath towels and laid them out on the floor and just went to sleep on the floor. What an interesting way to really feel every single shift in engine RPM and bow thruster operation! 
     
    1/2 @ 6:30am: phone call from guest relations to get our luggage together and prepare to disembark Oasis. No other information given, although based on the previous days process I figured the goon squad would be back with their entourage to escort us off the ship. 
     
    1/2 @ 7:15am: Security & the haz mat crew show up to take our luggage and escort us down to deck 2 exit through a designated passageway. We get down to the area where you normally get off the ship at ports and there is an area set up with 20-30 chairs (all filled up with adults and children). We are told to sit and wait. We are asked once again what are flight number. I pulled my car key out of my pocket and mentioned we are leaving this ship and going to the parking garage to get our car. Still no further direction  and at least 20 crew members standing right outside the ship with 2 customs officers. It’s now just a waiting game. There’s now a line of SUV’s being fogged by the haz mat team right outside the ship. 
     
    1/2 @ 8:30am: Crew member asks for our sea pass cards and we exit the ship. A young lady once again asks us our flight number and at this point it’s just annoying. I asked them to stop with the questions and explain to me EXACTLY how this plays out from this moment until the moment I press the unlock button on my cars key fob in the parking garage. They fumbled a bit and still continued to mention the hotel accommodations and ride directly to the hotel. We reexplained the entire scenario & finally a gentlemen in a black SUV grabbed our luggage and took us from the pier directly to the 4th floor of the terminal parking garage. 
     
    1/2 @ 9:00am: Home in Fort Lauderdale.
    Thoughts: We as a family understand the risks of cruising during a pandemic and we’re willing to take on the risks because we love cruising. We followed all mask protocols and still things like this happen. 
     
    RC did what they had to do to mitigate the risk of a possible infection outbreak.
     
    I think there could have been improvement in the communication from guest relations to the parties in isolation. 
     
    While at the ship exit the crew member rattled off 2 cabin numbers to us. Confused I asked why they had us in 2 cabins on the 6th floor???? It turns out they had put us in adjoining cabins so we would all have beds and this was not communicated to us. This is another example of a communication error that could have been avoided. 
     
    Oh well, I’m thankful all 4 of us are in good health and we will certainly revisit cruising in the future. The 12/26 Oasis sailing was excellent and the ships crew is great! If you have any further questions please let me know.
    - Tony
  3. Like
    atseau reacted to Matt in Disappointing new mask requirement   
    We're not here to debate masks and their efficacy. It just ends up with a fight between people with no benefit.
  4. Like
    atseau got a reaction from Okgladgal in Disappointing new mask requirement   
    Another Covid/ Mask/ whatever. Cruise Dont cruise. Most of us dont care.
    We want to hear about the food the service the ports if any.
    Am I wrong? 
  5. Like
    atseau got a reaction from bazingau in Disappointing new mask requirement   
    Another Covid/ Mask/ whatever. Cruise Dont cruise. Most of us dont care.
    We want to hear about the food the service the ports if any.
    Am I wrong? 
  6. Like
    atseau reacted to twangster in Disappointing new mask requirement   
    I understand where you are coming from.  I don't enjoy wearing masks myself. 
    Early on I cancelled cruises and booked another cruise line only to have that cruise line adopt the same mask guidance i thought I was escaping.
    As I started cruising from Florida I realized it wasn't that bad.  All the mask worries I projected proved to be unfounded.  I learned it wasn't as bad as I feared. 
    Each of us has our own level of tolerance for the requirements to cruise during a pandemic.  Right or wrong, agree or disagree, is subjective.  The requirements to cruise right now are not subjective.
    The protocols are well known and they are not available for us to debate.  They are established by the CDC and cruise lines.  We, as cruisers don't get to pick them.  We have a choice.  The choice is to accept them or don't sail.  
    Personal opinions aside, and I have many thoughts and opinions on the protocols, the requirements to sail during this pandemic are well established and well known.
    It's as simple as...  if you don't like them, don't sail.  
     Your choice.  It's isn't up for a vote.  To cruise means we must all agree to the protocols, or don't go.  
    The cruise lines don't have the choice to offer a cruise you seek right now.  Sorry.  
  7. Like
    atseau got a reaction from Lovetocruise2002 in Disappointing new mask requirement   
    Another Covid/ Mask/ whatever. Cruise Dont cruise. Most of us dont care.
    We want to hear about the food the service the ports if any.
    Am I wrong? 
  8. Like
    atseau got a reaction from ellcee in Disappointing new mask requirement   
    Another Covid/ Mask/ whatever. Cruise Dont cruise. Most of us dont care.
    We want to hear about the food the service the ports if any.
    Am I wrong? 
  9. Like
    atseau got a reaction from Vancity Cruiser in Disappointing new mask requirement   
    Another Covid/ Mask/ whatever. Cruise Dont cruise. Most of us dont care.
    We want to hear about the food the service the ports if any.
    Am I wrong? 
  10. Haha
    atseau reacted to smokeybandit in Rude People   
    I mean it is New Jersey.  
  11. Like
    atseau got a reaction from Swar in Allure Xmas 2021 cruise report   
    We will hopefully will be on the Allure January 22 and 30. Sounds like a shit show right now. We will not cancel no matter what no shows no ports just kick back and chill!
  12. Haha
    atseau reacted to twangster in Shows cancelled on Oasis for balance of the cruise 12.28.21   
    Cats is cancelled?  Woohoo!  
  13. Confused
    atseau got a reaction from TXCoastPatriot in Cruising in a Week - some questions   
    We have been on 2 cruises since the restart of cruising both Freedom of the seas.
    Concerning mask wearing most people were adhering to the ships policy. every now and then we saw somebody without a mask no biggie.
    Guest services all ways gave us a mask when we asked.
    Do not worry to much about your check in time. Get there as soon as you can I guarantee you will board the ship.
    Have a great cruise!
  14. Like
    atseau got a reaction from Swar in Cruising in a Week - some questions   
    The Advice was to get there as fast as possible but don't freak out if you can't. What else can you do?
  15. Like
    atseau got a reaction from Tonylaud2002 in Cruising in a Week - some questions   
    We have been on 2 cruises since the restart of cruising both Freedom of the seas.
    Concerning mask wearing most people were adhering to the ships policy. every now and then we saw somebody without a mask no biggie.
    Guest services all ways gave us a mask when we asked.
    Do not worry to much about your check in time. Get there as soon as you can I guarantee you will board the ship.
    Have a great cruise!
  16. Like
    atseau got a reaction from BrianB in REALLY ANNOYED …. Would have cancelled if they told us this YESTERDAY when we had 48 hours to go!   
    I will be on the Allure January 22, 8 nights and January 30, 6 nights B2B.
    Looking forward to a great vacation.
    Hope to see you all aboard but if no one shows up I will enjoy my own private Yacht!
    Signed
    Masked, Mask less or whatever
  17. Love
    atseau got a reaction from MTNeedsAVacay in REALLY ANNOYED …. Would have cancelled if they told us this YESTERDAY when we had 48 hours to go!   
    I will be on the Allure January 22, 8 nights and January 30, 6 nights B2B.
    Looking forward to a great vacation.
    Hope to see you all aboard but if no one shows up I will enjoy my own private Yacht!
    Signed
    Masked, Mask less or whatever
  18. Like
    atseau got a reaction from BrianAlt in REALLY ANNOYED …. Would have cancelled if they told us this YESTERDAY when we had 48 hours to go!   
    I will be on the Allure January 22, 8 nights and January 30, 6 nights B2B.
    Looking forward to a great vacation.
    Hope to see you all aboard but if no one shows up I will enjoy my own private Yacht!
    Signed
    Masked, Mask less or whatever
  19. Like
    atseau reacted to Rollo in Is booking an 9:50 AM flight on Debarkation day an option?   
    I would try that flight time out of Fort Lauderdale but not out of Orlando. Travel time between port and airport is too long 
  20. Like
    atseau reacted to BrianB in One thing I've learned   
    True!
    I've done it many times. Even though I believe the agent has the wrong information, I always give them the benefit of the doubt and accept that they truly believe they are telling me the right thing. Always courteous. Usually it's something they are told by a supervisor after they put me on hold for a while (could they PLEASE change the recorded commercials!!). Then I call back. Usually successfully! Like the old saying goes..."If at first you don't succeed, call again!"😉
  21. Like
    atseau got a reaction from BrianB in One thing I've learned   
    If you don'tgets satisfaction from a Royal Caribbean customer service agent call again and talk with another. Seems like everyone has a different answer or result.
  22. Love
    atseau got a reaction from Doak in One thing I've learned   
    If you don'tgets satisfaction from a Royal Caribbean customer service agent call again and talk with another. Seems like everyone has a different answer or result.
  23. Like
    atseau got a reaction from JimnKathy in One thing I've learned   
    If you don'tgets satisfaction from a Royal Caribbean customer service agent call again and talk with another. Seems like everyone has a different answer or result.
  24. Thanks
    atseau got a reaction from AHollyS in One thing I've learned   
    If you don'tgets satisfaction from a Royal Caribbean customer service agent call again and talk with another. Seems like everyone has a different answer or result.
  25. Like
    atseau got a reaction from PPPJJ-GCVAB in One thing I've learned   
    If you don'tgets satisfaction from a Royal Caribbean customer service agent call again and talk with another. Seems like everyone has a different answer or result.
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