The Motorola Solutions business of Motorola, Inc. (NYSE: MOT) today announced that it has deployed a mobility solution to help Royal Caribbean International enhance the guest experience onboard Oasis of the Seas – the largest and most revolutionary cruise ship in the world. In an effort to provide travelers with the most memorable experience, Royal Caribbean has equipped its employees with Motorola enterprise mobile computers to empower them with the information they need to ensure customer needs are taken care of on-the-spot anywhere on the ship.
Royal Caribbean is looking to hire 120 new employees by the end of 2010 for its call center in Springfield, Oregon. Royal Caribbean's "Vacation Planning Group" is currently hiring, looking to expand its operations.
Royal Caribbean International is slipping-on its boogie shoes this spring and debuting Saturday Night Fever: The Musical, the third licensed main-stage musical production at sea for the cruise line. Created by Royal Caribbean Productions in association with Robert Stigwood Organisation Ltd., the acclaimed-West End show will debut aboard Liberty of the Seas in April 2011, as part of the ship’s revitalization and shipboard enhancements beginning in late January 2011 aboard the popular Freedom-class cruise ship. Based on the hugely popular, 1970s feature film, Saturday Night Fever, the theatrical experience features a repertoire of hit songs from The Bee Gees song album sure to inspire guests to dance the night away.
Royal Caribbean is considering a new hub in the United Arab Emirates. Royal Caribbean Senior Vice President Michael Bayley hinted at the possibility of a new hub in the country.
During the maiden docking of Brilliance of the Seas in Dubai, Royal Caribbean revealed plans ready for a Dubai-Mumbai cruise starting in 2011 .
Hamad Mohamed bin Mejren, Executive Director, Business Tourism at the Department of Tourism and Commerce Marketing, said that Brilliance of the Seas' seven night sailings would include Dubai to Muscat, Fujairah, Abu Dhabi and Bahrain. These stops are among the most popular with tourists.
West Indian Company Ltd. President and CEO Ed Thomas said it and Royal Caribbean were going to spend a combined $15-$20 million to dredge St. Thomas Harbor so that mega ships Allure of the Seas and Oasis of the Seas could dock there but not anymore.
“The cruise lines are not going to put up that money because they accomplished their goal,” he said. “Their ship is in St. Thomas. Certainly the West Indian Company is not going to put up money to do that kind of dredging because the ship is already in St. Thomas.”
Problems started back on October 14, 2009 when Governor John deJongh Jr put the dredging project on hold after substantial public opposition. Those opposed to the dredging plan were concerned about the part of the plan that called for dumping 162,000 cubic yards of material into an existing depression in Lindbergh Bay. While searching for an alternative, Oasis of the Seas would have to dock in Crown Bay.
Despite the halt in the plan, deJongh was confident that the dredging project would be complete in time for Allure of the Seas' first stop in St Thomas on December 10, 2010 during the busy tourist season. However, talks never progressed very far according to Thomas, talks collapsed in January.
The trend of cruise ships getting larger and larger means St. Thomas Harbor will eventually need to be dredged acrroding to Thomas and that the harbor is already due for maintenance dredging thanks to all of the debris kicked up by departing and arriving cruise thips over the last few years.
Royal Caribbean intends to increase the number of departures from Malaga, Spain next year after a very successful year in other Spanish ports. Royal Caribbean is planning on having five of its ships sail from Malaga, as well as Palma de Mallorca and Barecelona.
Dominic Paul, Royal Caribbean's Managing Director for the United Kingdom and Ireland likes the decision to increase cruises from Malaga, "Barcelona has long been a popular homeport for Royal Caribbean International and we have enjoyed significant growth in the UK for take up of cruises offered from Malaga since 2009. To continue to stimulate the British holidaymaker’s love affair with Spain, new for summer 2011 we have introduced cruises from Palma de Mallorca for the first time. The good news is that these cruises are also delivering pre- and post-cruise land stays – this is fantastic for the Spanish hoteliers and the Spanish tourist industry in general."
About 30,000 of Royal Caribbean guests departed from a Spanish port during the summer of 2010 and of those customers, 40% were from the United Kingdom and Ireland.
Royal Caribbean International received recognition for its innovative information technology initiatives onboard the global cruise line's largest and most revolutionary ship, Oasis of the Seas during last week's InformationWeek 500 Conference. Taking place in Monarch Beach, Ca. more than 500 companies were in attendance to discuss how technology innovation was being used to advance the agenda of business. During the awards gala, the cruise line was awarded a ranking of 41 out of a list of 500 companies for the most innovative uses of technology as well as a coveted spot on InformationWeek Magazine's 20 Great Ideas to Steal list. In addition, Royal Caribbean won the best in Customer Intimacy award.
Ships like Royal Caribbean's Oasis of the Seas, which docks in Nassau every other Sunday, is responsible for increasing revenues in the city.
“The Bahamas was amongst many countries which were seeking to have these ships call on their ports,” said Carla Stuart, director of Cruise Development in the Ministry of Tourism & Aviation. “By the end of December, the Oasis would have made 34 visits and brought at least 183,600 passengers for the year 2010. Head tax to be derived is estimated at $2.7 million while spend from the passengers of this vessel is estimated at $12 million. The ship will continue to call every other week.”
Royal Caribbean's Rhapsody of the Seas is heading to Australia to start service for the summer season. Rhapsody of the Seas departed Hawaii on September 29 and is heading for Australia to begin her fourth season in the land down under.
Rhapsody of the Seas will head right for Sydney habor, where she is due to arrive on October 16 and will also have the distinction of being the first international cruise ship to arrive in Australia this season. Rhapsody of the Seas is expected to carry over 35,000 guests from around the world on her itineraries.
Rhapsody has become a favorite in Australia, after completing a record season in 2009-2010 of sailing with a full compliment of guests every voyage. . Home ported in Sydney, Rhapsody of the Seas will sail 17 cruises and visit a number of new destinations, including maiden calls at Newcastle, NSW, Champagne Bay in Vanuatu and Lautoka in Fiji. Rhapsody also returns to cruise the South Pacific islands of New Caledonia, Vanuatu and Fiji.
Royal Caribbean Australia Commercial Manager Adam Armstrong thinks Rhapsody of the Seas is a perfect fit for Australia, "Australia has truly embraced Rhapsody of the Seas since her arrival in 2007. Her seasons down under go from strength to strength, with more and more Australians stepping onboard to experience our ‘Royal’ treatment.”
Rhapsody's trip to Australia from Hawaii will coincide with two important geographic events during her 16-night cruise across the Pacific. First, she will pass the equator of the Earth between Hawaii and Tahiti. Afterwards, guests onboard will "lose a day" as she passes the International Dateline after sailing west from Raiatea in French Polynesia.