Smart phone app

Voyager of the Seas added to Royal Caribbean app

In:
17Oct2019

Royal Caribbean has expanded its new app to include support for Voyager of the Seas.

Voyager now appears in the list of supported ships that can be found from within the app.

The new app is being actively developed, which means not all features area available on the app yet.  Moreover, the cruise line is slowly rolling out support for more ships.

The app is available on the iTunes App Store and Google Play Store.

Royal Caribbean testing onboard food delivery on Symphony of the Seas

In:
15Oct2019

Royal Caribbean is testing out a new feature of its smartphone app that allows guests to order food from specialty restaurants via its smart phone app.

RoyalCaribbeanBlog reader Preston shared details of the new app feature, which provided guests the option to order food items from restaurants such as Playmakers Sports Bar & Arcade, Izumi sushi or Johnny Rockets. Food items that do not have a fixed price, such as Johnny Rockets, cost anywhere from $3-$7 and a large pizza from Sorrentos costs $5.

Guests can choose to have the food delivered to their stateroom, or anywhere on the ship. If stateroom is selected, the room number is pre-selected by the app based on the guest's reservation. 

Alternatively, guests can have food delivered to them by selecting what deck they are on, and then drag and dropping a pin on a map to indicate where you are located on that deck. There are some no-delivery zones, like pools, waterslide lines, theaters, and other restaurants. 

Once the food is ordered, the server locates you based on the pinpoint and delivers the food as soon as it is ready. Thanks to Mark for doing "research" for us!

 

Many thanks to Mark and Danna for providing screenshots and "field testing" this new feature!

Royal Caribbean adds Ovation of the Seas to new app

In:
20Sep2019

Royal Caribbean has expanded its new app to include support for Ovation of the Seas.

Ovation now appears in the list of supported ships that can be found from within the app.

The new app is being actively developed, which means not all features area available on the app yet.  Moreover, the cruise line is slowly rolling out support for more ships.

The app is available on the iTunes App Store and Google Play Store.

Royal Caribbean adds Anthem of the Seas to new app

In:
15Aug2019

Royal Caribbean has expanded its new app to include support for Anthem of the Seas.

Anthem now appears in the list of supported ships that can be found from within the app.

The new app is being actively developed, which means not all features area available on the app yet.  Moreover, the cruise line is slowly rolling out support for more ships.

The app is available on the iTunes App Store and Google Play Store.

Royal Caribbean updates app to add location tracking at Perfect Day at CocoCay

In:
22Jul2019

Royal Caribbean has released version 1.19.1 of its new smartphone app, which makes the personalized calendar easier to access and the ability for guests to see their location on the Perfect Day at CocoCay map.

The new update makes it easier for guests to use the app to find their way around Royal Caribbean's private destination in the Bahamas.

The enablement of location services in the app is important, because it is one possible step towards a goal Royal Caribbean has previously advertised of one day allowing guests to order food or beverages via the app and be subsequently delivered to them (known as the Bring Me program).  That feature is being actively worked on, but the digital team is still taking the necessary steps to ensure that the program meets Royal Caribbean's program goals around guest service, technology and operations. 

It remains to be seen if the cruise line will roll out Bring Me first on a ship, or at a location like Perfect Day at CocoCay.

In addition, the 1.19.1 release made the personalized calendar easier to access.

The app is available on the iTunes App Store and Google Play Store.

Royal Caribbean adds support for Quantum of the Seas and The Key to smart phone app

In:
Category: 
16May2019

Royal Caribbean has released version 1.17 of its smart phone app which adds app support for Quantum of the Seas as well as identifying guests who purchase The Key.

The new app update is available via the Google Play store, and will be available for iTunes App Store shortly.

Quantum of the Seas is now listed as being supported with the app. Moreover, guests who are enrolled in The Key are now identified as members at check-in.

Thanks to RoyalCaribbeanBlog readers Michael S. and Michael C. for alerting us to these changes.

Royal Caribbean app allows guests to open stateroom door on Spectrum of the Seas

In:
29Apr2019

Guests on Spectrum of the Seas are the first to be able to use Royal Caribbean's new app to open their stateroom door.

RoyalCaribbeanBlog reader Stephen O’Brien shared with us a look at how the new app allows guests to use their app to open their doors.  The app works in conjunction with a SeaPass card or WOWband.

 

After installing the digital key, the home screen of the Royal Caribbean app adds a door icon.

In addition, the bed icon also allows guests to control the stateroom television from the app.

Spectrum of the Seas is the first Royal Caribbean International ship to offer these features.

The app is available for download from the iTunes App Store and Google Play Store.

Royal Caribbean adds Spectrum of the Seas to new app

In:
17Apr2019

Royal Caribbean has expanded its new app to include support for Spectrum of the Seas.

Thanks to Michael S. for alerting us to this change.

Spectrum, now appears in the list of supported ships that can be found from within the app.

The new app is being actively developed, which means not all features area available on the app yet.  Moreover, the cruise line is slowly rolling out support for more ships.

The app is available on the iTunes App Store and Google Play Store.

Royal Caribbean adds group chat feature to app

In:
Category: 
10Apr2019

Included with the recent update to Royal Caribbean's app is the option for guests to initiate group chats while on their cruise.

In addition to the one-to-one guest chat feature that is being tested on Harmony of the Seas and Allure of the Seas, the 1.16.0 version of the app comes with a group chat feature.

Thanks to Jody Finds The Travel Deals for providing the screenshots.

The chat feature is currently only available on Harmony of the Seas and Allure of the Seas while it is being developed and tested.  Eventually, all Royal Caribbean ships will have access to the app, along with chat, however there is no timetable provided for when each ship and/or feature will be released.

There is no cost to use Royal Caribbean's app while onboard and you do not need an internet package to use the app either.

The app is available on the iTunes App Store and Google Play Store.

Royal Caribbean updates app and adds Perfect Day at CocoCay map

In:
08Apr2019

Royal Caribbean has released version 1.16.0 of its new smartphone app, which adds maps and information about Perfect Day at CocoCay.

The release notes indicate the maps of CocoCay are available for ships that visit the island.  The interactive maps for Perfect Day  at CocoCay will be turned on later in May, when ships begin to visit the island following the Perfect Day launch.

The new app is available on these ships:

  •  Adventure of the Seas
  •  Allure of the Seas
  •  Brilliance of the Seas
  •  Enchantment of the Seas
  •  Harmony of the Seas
  •  Independence of the Seas
  •  Liberty of the Seas
  •  Majesty of the Seas
  •  Mariner of the Seas
  •  Navigator of the Seas
  •  Oasis of the Seas
  •  Serenade of the Seas
  •  Symphony of the Seas
  •  Vision of the Seas

The app is available on the iTunes App Store and Google Play Store.

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