Royal Caribbean named Best Cruise Line Overall for 17th consecutive year


Royal Caribbean has come away with a number of awards at the Travel Weekly Readers' Choice Awards, including the honor of being named the “Best Cruise Line Overall” and “Best Cruise Line in the Caribbean” for the 17th year in a row and “Best Cruise Line Sales & Service” for the 12th consecutive year.

The 2019 awards were held at the Conrad New York in New York City, and the awards recognize the best in travel, as voted on by the travel advisor community. 

The 2019 awards gala in New York City, recognizing the best of the best in travel as voted on by the growing travel advisor community, also honored the cruise line with the following awards once again: “Best Overall Individual Cruise Ship” for Symphony of the Seas and “Best Entertainment.”

The complete list of awards won by Royal Caribbean include:

  • Best in Cruises Lines: Caribbean
  • Best in Cruises Lines: Entertainment
  • Best in Cruises Lines: Sales & Service
  • Best in Cruises Lines: Overall
  • Best in Cruise Ships: Overall Individual (Symphony of the Seas)

The awards are presented to suppliers considered by Travel Weekly readers as those that have led the way in product and service in the past year.         


Royal Caribbean cruise ship holds Guinness World Record for largest pasta tasting event


Royal Caribbean's Brilliance of the Seas made history when it became host to the largest pasta tasting event ever.

The Guinness World Records recognized the achievement when 468 guests sailing on Brilliance of the Seas attended the largest pasta tasting event.

The feat was reached during the ship's recent transatlantic repositioning cruise between Spain and the United States on November 15, 2019.

Royal Caribbean invited guests onboard to take part in the event, which was lead by Executive Chef Alastair Gillott.

Royal Caribbean named best cruise line for entertainment & suites by Cruise Critic


Royal Caribbean won three awards when Cruise Critic announced the winners of the 2019 Editors' Picks Awards.

The 12th annual Cruise Critic Editors’ Picks Awards recognizes the best cruise lines of the year across dozens of categories, as chosen by the site’s international team of editors.

Royal Caribbean was the winner in the following categories:

Best Ship Refurbishment: Oasis of the Seas

“Oasis of the Seas set the mega-ship bar high when it debuted in 2009, with a zipline, 20-plus restaurants and a plant-filled Central Park. The ship's latest refurbishment -- part of Royal's outstanding Amplified program -- has added the best of the line, including the Ultimate Abyss slide, the Perfect Storm water slide trio, a redesigned pool deck and several new bars and eateries.”

 Best Entertainment: Royal Caribbean International

“Royal Caribbean continues to entertain with original Broadway-style productions, parades and challenging escape rooms. High-tech enhancements elevate shows in the main theater and skating rink, as well as enable amusements like glow-in-the-dark laser tag and the trampoline-based Sky Pad. With surfing, rock climbing, water slides and flying (by zipline or skydive simulator) onboard many of Royal Caribbean's ships, it's impossible to get bored.”

Best Suites: Royal Caribbean International

“Royal Caribbean blends extravagance and inclusiveness in its perfectly conceived suites -- some ships offer up to a dozen top-level categories. Suite passengers get plenty of space, along with a bounty of perks, including special restaurants and "Royal Genie" personal concierges. Choose from suites with lavish penthouse trappings, duplexes with space for a full dinner party and family suites with slides.”

Royal Caribbean has won each of these awards at least once since last year, with taking home Best Entertainment for the second year in a row, Best Suites for the fifth year in a row, and Best Ship Refurbishment two years in a row (last year's winner was Mariner of the Seas).

Royal Caribbean named best cruise line for the money


U.S. News & World Report named Royal Caribbean International as the best cruise line for your money in its 2020 list of the best cruise lines.

With more than 20 cruise ships, Royal Caribbean is one of the largest lines sailing the ocean today. Having the ability to accommodate thousands of guests per ship allows the company to keep rates low. In fact, travelers may find itineraries in popular Caribbean, European and Alaskan destinations for less than $200 per person.

The top five for the Best Cruise Line for the Money were:

  1. Royal Caribbean International
  2. Celebrity Cruises
  3. Norwegian Cruise Line
  4. Princess Cruises
  5. Carnival Cruise Line

Royal Caribbean has won this award in 2017, 2015 and 2013. It was edged out last year by Celebrity Cruises.

U.S. News & World Reports compiles its rankings based on "an analysis of expert and user opinions." U.S. News ranked the cruise lines based on a methodology that factors in itinerary affordability, health ratings and reputation among experts and travelers.

Royal Caribbean wins two awards at Travel Weekly Asia 2019 Readers’ Choice Awards


Royal Caribbean won the award for Best Cruise Line – Asia Pacific and Best New Ship (Spectrum of the Seas) at the Travel Weekly Asia 2019 Readers’ Choice Awards.

Angie Stephen at the award ceremony

At a ceremony held in Singapore this week, the cruise line has been a winner of Travel Weekly Asia awards since their inception in 2015.

The awards are presented to travel companies and individuals for their outstanding achievements, and recognize top travel organizations for their commitment, contributions and accomplishments.  The winners were determined by the travel trade and public through voting of 10 categories.  The categories represent the different segments of the travel industry which includes cruise, airline, resort, hotel, service residence, destination, technology, tourism experience, car rental and travel agency.

Angie Stephen, Managing Director, Asia Pacific of Royal Caribbean Cruises Ltd. who accepted the awards said, “Our double Travel Weekly Asia awards are such a great way to start our upcoming new seasons in the region, and we thank all Travel Weekly Asia readers and our travel agents for their long-time recognition and support for Royal Caribbean.  We aim to continue delivering our award-winning cruise experience and service with our best ships Quantum of the Seas and Voyager of the Seas to all our customers and agents in Asia, as we look forward to the new decade with more growth opportunities.”

Royal Caribbean named Top Cruise Line in Cruise Critic Destination Awards


Cruise Critic named Royal Caribbean as the Top Cruise Line in the South Pacific and the Top Cruise Line in the Western Mediterranean in the fourth annual Cruisers’ Choice Destination Awards.

Royal Caribbean won both awards in the Large Ship Cruise Line Category.

Royal Caribbean also made the final list for six additional regions, as noted below:

  • Alaska (#2)
  • Australia & New Zealand (#3)
  • Eastern Mediterranean (#2)
  • Southern Caribbean (#3)
  • U.S. & Canada (#2)
  • Western Caribbean & Riviera Maya (#3)

The awards rank the world’s most popular cruise destinations, based entirely on consumer ratings submitted with reviews on Cruise Critic. The awards name the top cruise destinations across 18 regions worldwide. The awards also highlight the best cruise lines to visit each region.

Royal Caribbean wins four awards in Cruise Critic Cruisers’ Choice Awards


The 2019  Cruise Critic Cruisers’ Choice Awards were announced today, and Royal Caribbean came away with four wins.

The ninth annual awards celebrate the most popular cruise ships of the year, based on consumer reviews and ratings shared on Cruise Critic over the past year.  

Royal Caribbean won awards for:

  • Best Cabins (Large Ship Category): Harmony of the Seas
  • Best Entertainment (Large Ship Category): Symphony of the Seas
  • Best for Fitness & Recreation (Large Ship Category): Allure of the Seas
  • Best Service (Mid-Sized Category): Grandeur of the Seas

For the full list of winners, visit the 2019 Cruise Critic Cruisers’ Choice Awards.

Royal Caribbean Cruises named one of the 2019 World's Most Ethical Companies for fourth year in a row


Royal Caribbean Cruises Ltd. has been recognized by the Ethisphere Institute as one of the 2019 World's Most Ethical Companies for the fourth year in a row.

Royal Caribbean has been recognized since 2016 and is the only honoree in the Leisure & Recreation industry category.

"We recognize that corporate responsibility and accountability is increasingly driving decisions made by our guests, business partners and our employees," said Richard D. Fain, Chairman and CEO, Royal Caribbean Cruises Ltd. "This honor is a reflection of our 50-year commitment to demonstrating these shared values every day, and I know our employees take great pride in this recognition."

The World's Most Ethical Companies assessment is based upon the Ethisphere Institute's Ethics Quotient®(EQ) framework, which offers a quantitative way to assess a company's performance in an objective, consistent and standardized manner. The information collected provides a comprehensive sampling of definitive criteria of core competencies rather than all aspects of corporate governance, risk, sustainability, compliance and ethics.

Scores are generated in five key categories: ethics and compliance program (35 percent), culture of ethics (20 percent), corporate citizenship and responsibility (20 percent), governance (15 percent) and leadership and reputation (10 percent). All companies that participate in the assessment process receive their scores, providing them with valuable insights into how they stack up against leading organizations.

Royal Caribbean awarded best cruise line for customer support and service


Royal Caribbean was named Best Cruise Line at the 2019 Elliott Advocacy Readers' Choice Customer Service Awards, an annual recognition of companies that offer outstanding customer support and service.

The top five cruise lines were:

  1. Royal Caribbean
  2. Viking
  3. Disney
  4. Carnival
  5. Celebrity

For 2019, readers of Elliott Advocacy, a leading consumer advocacy site, nominated and voted for their favorite companies in 16 categories ranging from airlines to wireless service providers.

Royal Caribbean also won the honor in 2016, 2017 and 2018.

Royal Caribbean named one of America's Best Employers for Diversity by Forbes


Forbes announced today that Royal Caribbean Cruises Ltd. has been named to the America's Best Employers for Diversity 2019.

Forbes and research firm Statista surveyed 50,000 American employees in companies that have at least 1,000 employees.  Survey questions focused on diversity with respect to gender, ethnicity, sexual orientation, age and ability. Other components of the ranking included gender diversity among top executives and the board of directors, and the company's proactive communication about diversity.

"I am extremely pleased that Forbes has recognized Royal Caribbean as one of America's Best Employers for Diversity," said Laura Miller, SVP and Chief Human Resources Officer for  Royal Caribbean Cruises Ltd. "This recognition would not be possible without our employees. As one of the world's largest cruise companies, we are committed to our over 75,000 talented and devoted employees representing nearly 200 countries.  We will continue to focus and demonstrate the importance of diversity and inclusion both on shore and at sea."