Royal Caribbean named Top Cruise Line in Cruise Critic Destination Awards

In:
17 Jul 2019

Cruise Critic named Royal Caribbean as the Top Cruise Line in the South Pacific and the Top Cruise Line in the Western Mediterranean in the fourth annual Cruisers’ Choice Destination Awards.

Royal Caribbean won both awards in the Large Ship Cruise Line Category.

Royal Caribbean also made the final list for six additional regions, as noted below:

  • Alaska (#2)
  • Australia & New Zealand (#3)
  • Eastern Mediterranean (#2)
  • Southern Caribbean (#3)
  • U.S. & Canada (#2)
  • Western Caribbean & Riviera Maya (#3)

The awards rank the world’s most popular cruise destinations, based entirely on consumer ratings submitted with reviews on Cruise Critic. The awards name the top cruise destinations across 18 regions worldwide. The awards also highlight the best cruise lines to visit each region.

Royal Caribbean wins four awards in Cruise Critic Cruisers’ Choice Awards

In:
06 Mar 2019

The 2019  Cruise Critic Cruisers’ Choice Awards were announced today, and Royal Caribbean came away with four wins.

The ninth annual awards celebrate the most popular cruise ships of the year, based on consumer reviews and ratings shared on Cruise Critic over the past year.  

Royal Caribbean won awards for:

  • Best Cabins (Large Ship Category): Harmony of the Seas
  • Best Entertainment (Large Ship Category): Symphony of the Seas
  • Best for Fitness & Recreation (Large Ship Category): Allure of the Seas
  • Best Service (Mid-Sized Category): Grandeur of the Seas

For the full list of winners, visit the 2019 Cruise Critic Cruisers’ Choice Awards.

Royal Caribbean Cruises named one of the 2019 World's Most Ethical Companies for fourth year in a row

In:
26 Feb 2019

Royal Caribbean Cruises Ltd. has been recognized by the Ethisphere Institute as one of the 2019 World's Most Ethical Companies for the fourth year in a row.

Royal Caribbean has been recognized since 2016 and is the only honoree in the Leisure & Recreation industry category.

"We recognize that corporate responsibility and accountability is increasingly driving decisions made by our guests, business partners and our employees," said Richard D. Fain, Chairman and CEO, Royal Caribbean Cruises Ltd. "This honor is a reflection of our 50-year commitment to demonstrating these shared values every day, and I know our employees take great pride in this recognition."

The World's Most Ethical Companies assessment is based upon the Ethisphere Institute's Ethics Quotient®(EQ) framework, which offers a quantitative way to assess a company's performance in an objective, consistent and standardized manner. The information collected provides a comprehensive sampling of definitive criteria of core competencies rather than all aspects of corporate governance, risk, sustainability, compliance and ethics.

Scores are generated in five key categories: ethics and compliance program (35 percent), culture of ethics (20 percent), corporate citizenship and responsibility (20 percent), governance (15 percent) and leadership and reputation (10 percent). All companies that participate in the assessment process receive their scores, providing them with valuable insights into how they stack up against leading organizations.

Royal Caribbean awarded best cruise line for customer support and service

In:
25 Feb 2019

Royal Caribbean was named Best Cruise Line at the 2019 Elliott Advocacy Readers' Choice Customer Service Awards, an annual recognition of companies that offer outstanding customer support and service.

The top five cruise lines were:

  1. Royal Caribbean
  2. Viking
  3. Disney
  4. Carnival
  5. Celebrity

For 2019, readers of Elliott Advocacy, a leading consumer advocacy site, nominated and voted for their favorite companies in 16 categories ranging from airlines to wireless service providers.

Royal Caribbean also won the honor in 2016, 2017 and 2018.

Royal Caribbean named one of America's Best Employers for Diversity by Forbes

In:
28 Jan 2019

Forbes announced today that Royal Caribbean Cruises Ltd. has been named to the America's Best Employers for Diversity 2019.

Forbes and research firm Statista surveyed 50,000 American employees in companies that have at least 1,000 employees.  Survey questions focused on diversity with respect to gender, ethnicity, sexual orientation, age and ability. Other components of the ranking included gender diversity among top executives and the board of directors, and the company's proactive communication about diversity.

"I am extremely pleased that Forbes has recognized Royal Caribbean as one of America's Best Employers for Diversity," said Laura Miller, SVP and Chief Human Resources Officer for  Royal Caribbean Cruises Ltd. "This recognition would not be possible without our employees. As one of the world's largest cruise companies, we are committed to our over 75,000 talented and devoted employees representing nearly 200 countries.  We will continue to focus and demonstrate the importance of diversity and inclusion both on shore and at sea."

Royal Caribbean wins Best Cruise Line Overall for 16th year in a row

In:
17 Dec 2018

Royal Caribbean was named the “Best Cruise Line Overall” and “Best Cruise Line in the Caribbean” in the Travel Weekly Readers’ Choice Awards for the sixteenth year in a row.

At the 2018 awards ceremony, Royal Caribbean also won “Best Cruise Line Sales & Service” for the eleventh year in a row. In addition, Royal Caribbeantook home the “Best Entertainment” award, while Harmony of the Seas was named“Best Overall Individual Cruise Ship” – both honors received for the second consecutive year.

“All year, we make it a point to hear from and collaborate with our travel partners – their feedback is invaluable. Sweeping the top cruise categories in Travel Weekly Readers’ Choice Awards is such an honor and a testament to the powerful relationships we have with advisors,” said Vicki Freed, senior vice president, Sales, Trade Support and Service, Royal Caribbean International. “Being recognized as ‘Best Cruise Line Overall’ and ‘Best Cruise Line in the Caribbean’ since the inception of the awards, as well as the best in sales and service, entertainment and individual ships year after year shows our connections with the community continue to build. We thank Travel Weekly and our valued advisors for their ongoing support, and will continue to deliver on our commitment and promise to seeing them succeed.”

Travel Weekly recognized the honorees at its sixteenth annual Readers’ Choice Awards held at the Conrad New York. Winners were selected in 78 categories in the airline, car, hospitality, rail, GDS, agent education, tour, cruise, destination, loyalty program and theme park sectors. The awards are presented to suppliers considered by Travel Weekly readers who led the way in product and service during the past year.

Royal Caribbean Blog Podcast Episode - Cruise Critic awards review

In:
12 Dec 2018

Listen to the Show

As Royal Caribbean fans, it does not take much for us to start talking up our favorite cruise line and sharing what we love about cruising.  From time to time, the cruise industry takes notice of what makes Royal Caribbean so great as well. This week, we are discussing Royal Caribbean’s recent accolades in the Cruise Critic Editors' Picks Awards and why Royal Caribbean stood out from the rest of the pack.

Share with me your thoughts, questions and comments via...

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Cruise Critic names Royal Caribbean best cruise line for entertainment & suite life

In:
05 Dec 2018

Royal Caribbean came away with a few awards from the 11th annual Cruise Critic Editors' Picks Awards.

Royal Caribbean was the winner in the following categories:

Best Entertainment: Royal Caribbean International

"Royal Caribbean continues to entertain with original Broadway-style productions, parades and now, laser tag. State-of-the-art technology, including drones, has enhanced new shows in the skating rink as well as with amusements like Sky Pad, a bungee-trampoline experience that also employs virtual reality. And as always, you can still surf, slide and fly (by zipline or skydive simulator) onboard many of Royal Caribbean's ships."

Best Ship Refurbishment: Mariner of the Seas – Royal Caribbean International

"Royal Caribbean invested $120 million into the refurbishment of Mariner of the Seas and the results are astounding. From the bright yellow globe at the top of the ship that houses the virtual reality trampoline experience Sky Pad to the addition of two restaurants, two bars, FlowRider surf simulators, the Perfect Storm water park and an escape room, Mariner's got plenty to keep you entertained."

Best Suites: Royal Caribbean International

"The lavishness of Royal Caribbean's top cabins as well as their inclusiveness and variety -- some ships offer up to a dozen suite categories -- can't be beat by any other mainstream cruise line. Just imagine, suites as deluxe as luxury penthouses. Royal Caribbean's got them. And this year, the line even introduced the Ultimate Family Suite, a visual marvel complete with a bedroom-to-living room slide."

Royal Caribbean enters TTG Travel Awards' Travel Hall of Fame

In:
23 Oct 2018

Royal Caribbean reached a new milestone with its induction into TTG Travel Awards’ Travel Hall of Fame.  After winning the “Best Cruise Operator” Award for 10 consecutive years, the cruise line was honored to be added to the Hall of Fame at the 29th Annual TTG Travel Awards 2018 ceremony in Bangkok this evening.

Angie Stephen, Managing Director, Asia Pacific of Royal Caribbean Cruises Ltd. who accepted the award said, “This is a very proud moment for Royal Caribbean that we wish to share with all our supporters. We are not resting on our laurels however, as we continue to live up to and deliver our award-winning cruise experience and service, by bringing our best ships such as Spectrum of the Seas to the region next year for our customers and agents.”

Royal Caribbean has consistently won the “Best Cruise Operator” Award for offering the best product, services and facilities. 

Royal Caribbean wins top awards at AFTA National Travel Industry Awards 2018

In:
23 Jul 2018

Royal Caribbean International was named "Best Cruise Operator, International" and "Best Cruise Operator, Domestic" at the AFTA National Travel Industry Awards 2018. 

The annual event was held on Saturday night, and since 2005, Royal Caribbean has received the Best Cruise Operator award nine times.

“We are so grateful to our travel agent partners for their incredible and unrelenting support, year after year,” said Kathryn Valk, Director of Marketing and Sales, Royal Caribbean International Australia and NZ. “We’ll never stop bringing our guests the industry’s most adventure-packed cruise holidays, with some of the best dining, entertainment and accommodations in the world, and we’ll continue coming up with innovative ways to work seamlessly with our agents.”

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