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Royal Caribbean wins Travel+Leisure’s Best Cruise (India) award

In:
01 Apr 2014

Royal Caribbean has been named the Best Cruise (India) of Readers Choice Awards 2013 by Travel + Leisure India & South Asia.

Royal Caribbean was the first runner up in last year's awards but this year they came out on top.

The readers’ poll was conducted over five months from August to December 2013, on the best hotels, resorts, spas, destinations, airlines, cruise lines and travel companies in India.

Ratna Chadha, Chief Executive, TIRUN Travel Marketing that is Royal Caribbean’s India International Representative, received the award at the ceremony tonight. She said, “We thank Travel + Leisure readers as well as our customers and travel agents for their recognition and strong support. This prestigious travel award is testimony to Royal Caribbean’s growing brand presence and reputation in India, which has been boosted by the deployment of Asia’s largest Voyager Class ships to the region and the fleetwide revitalisation in the recent years. We aim to continue bringing the best of our innovative products such as the new upcoming Quantum Class ships and our high service standards to more travellers in India, so that in the long run, Royal Caribbean will become a top vacation choice in India.”

Royal Caribbean wins big at 2014 UK Cruisers' Choice Awards

In:
26 Feb 2014

Royal Caribbean won four awards in this year's Cruisers' Choice Awards.

Royal Caribbean's sister brands Celebrity Cruises won awards in 10 categories, and Azamara Club Cruises scooped seven awards in the small ship class.

Royal Caribbean won awards in the following categories

  • Best overall ship: Serenade of the Seas
  • Best Value-for-Money: Serenade of the Seas
  • Best Dining: Serenade of the Seas
  • Best for Embarkation: Adventure of the Seas

The Cruise Critic UK Cruisers' Choice Awards are based entirely on reviews submitted by UK-based cruisers for cruises taken during 2013.

Royal Caribbean wins Best Cruise Line award for 11th consecutive year

In:
18 Dec 2013

Travel Weekly named Royal Caribbean the Best Cruise Line Overall in its 2013 Travel Weekly Readers Choice Awards.  Royal Caribbean picked up numerous honors, chief among them best Best Cruise Line Overall.

In addition, Royal Caribbean won the following four awards:

  • Best in Sales and Service (sixth consecutive year)
  • Best Domestic Cruise Line
  • Best Cruise Line in the Caribbean
  • Best Overall Individual Cruise Ship: Allure of the Seas

Winners were determined first by Travel Weekly readers who wrote in names of companies they believed best exemplified a particular category. The leader vote getters were selected from the bunch and voting on finalists took place this fall.

Vicki Freed, senior vice president of Sales, Trade Support and Services for Royal Caribbean, commented on the awards, "We are extremely honored to be voted Best Cruise Line Overall by travel agents for as long as the Travel Weekly Readers Choice Awards have been held.  We also thank our valued travel agent partners for naming Royal Caribbean as the Best in Sales and Service for a sixth consecutive year, reaffirming our ongoing Loyal to You Always! commitment to the travel agent community. Travel agents play an important role in delivering unforgettable vacations and Royal Caribbean is proud to support them in every way."

Royal Caribbean ranked as top cruise line for the money

In:
12 Dec 2013

U.S. News & World Report's Best Cruises rankings are out, where the magazine looked at 15 cruise lines across a number of categories and Royal Caribbean came out on top for "Top cruise line for the money".

The report compared how the cruise lines were regarded by travel experts, how they were rated by cruise travelers (using data collected in collaboration with Cruiseline.com) and how they fared in health and safety evaluations by the Centers for Disease Control and Prevention (CDC).

Royal Caribbean was named best value because of what you get for what you pay for.  The report says Royal Caribbean, "doesn't sacrifice a quality experience for affordability: Royal Caribbean's fares cover lodging, dining and onboard activities ranging from youth-focused exploits like swimming and ice skating to enrichment programs like language classes and cooking demonstrations."

Royal Caribbean did well in other categories as well.  Royal Caribbean came in second place for "Best Cruise Lines in the Caribbean" as well as "Best Cruise Lines for Families".

In terms of ships, U.S. News and World Reports ranked Royal Caribbean's ships in this order

  1. Oasis of the Seas
  2. Liberty of the Seas
  3. Allure of the Seas
  4. Freedom of the Seas
  5. Mariner of the Seas

Royal Caribbean wins Best Entertainment award for third year in a row

In:
17 Oct 2013

Royal Caribbean came away a winner yet again after the winners were announced for the Cruise Critic 2013 Editors' Picks Awards.

For the third year in a row, Royal Caribbean won the Best Entertainment award for its impressive entertainment options across its entire fleet – including Broadway performances like "Hairspray" and "Chicago," ice skating productions and aerial shows.

Cruise Critic described the reason Royal Caribbean won as follows, "Entertainment on Royal Caribbean's ships doesn't stop with the theater. The line smartly uses every inch of public space to pack in music, shows, comedy and Broadway productions. While its large ships get the headlines for high-diving and ice-skating productions, passengers on its smaller ships will love entertainment options such as atrium aerial shows and piano bar sing-alongs."

Royal Caribbean wins sixth consecutive cruise line of the year award

In:
10 Oct 2013

Royal Caribbean was named cruise line of the year for the sixth consecutive year at the TTG Travel Awards Asia 2013. 

The award was presented to Royal Caribbean at the awards ceremony in Bangkok, Thailand. The TTG Travel Awards are given each year to celebrate the organizations operating in the tourism industry in Asia-Pacific for their commitment to service excellence. 

Royal Caribbean won the award in part due to its new Voyager-class ships in Asia that have brought new offerings to families, such as the Royal Promenade, the ice skating rink and sports court, as well as the personalized Gold Anchor Service, the flagship of the brand.

Royal Caribbean named best cruise line in Australia

In:
22 Jul 2013

The 2013 AFTA National Travel Industry Awards winners were announced and Royal Caribbean took home the honor for "Best Cruise Operator – Australian Based Operation".

Australian Federation of Travel Agents CEO Jayson Westbury said Royal Caribbean was bringing "big, yummy, affordable" ships to Australia.

The NTIA is an annual event in Australia, where leaders in the travel field are recognized by members of the The Australian Federation of Travel Agents.

Royal Caribbean also won an award in last year's event for, "Best Cruise Operator - International Based Operation".

Royal Caribbean wins best martini cocktail award

In:
20 Jul 2013

As part of the 2013 Bacardi Cruise Competition, Royal Caribbean won first prize for the best martini cocktail.  The winning drink, called the Med-Mary, was crafted by bartender Enrico Basile.

Royal Caribbean will be including the winning drink as part of their fleet-wide menu.  The drink was created by Basile aboard Navigator of the Seas.

Want to make it at home?  Here's the recipe:

INGREDIENTS

  • Salt and pepper rim crust 3 cherry tomatoes
  • 2 drops balsamic vinegar 2 basil leaves
  • 1/2 oz BACARDI® Superior Rum 5 ml simple syrup
  • Top up MARTINI® Prosecco Sparkling Wine

PREPARATION

  1. Mix the salt with a hint of pepper and make the crust on the rim of the Martini glass or a flute Champagne glass
  2. Muddle the 3 cherry tomatoes in a Boston mixing glass
  3. Add the drops of balsamic vinegar, the leaves of basil, the BACARDI® Superior Rum and the simple syrup
  4. Shake well and double strain in the glass
  5. Top up with MARTINI® Prosecco Sparkling Wine

Royal Caribbean wins Canadian travel agents award

In:
03 Jul 2013

Royal Caribbean was voted the top cruise line by Canadian travel agents in Baxter Travel Media’s 2013 Agent’s Choice Awards for the tenth year in a row.

Royal Caribbean received the most first and second most votes in the Large Ship (over 2,500 passengers) and Medium Ship (600 – 2,500 passengers) division.

Royal Caribbean senior vice president of Sales, Trade Support and Services, Vicki Freed, commented on the award, “We are honored to be recognized by Canadian travel agents as Canada’s favorite large ship cruise line. Royal Caribbean has always supported travel professionals and will continue to be the loyal and biggest supporter of the trade. We are committed to supporting our valued travel agent partners and helping them grow their business. Royal Caribbean thanks Canadian travel agents for voting for us for 10 years in a row.”

The Agent's Choice Award has been running for 14 years and is among the largest of its kind in Canada. Baxter Travel Media is the publisher of Canadian Travel Press and Travel Courier magazine and has been the main source of information for the Canadian travel industry for more than 60 years. 

Royal Caribbean ranks second in J.D. Power satisfaction survey

In:
27 Jun 2013

J.D. Power released their inaugural J.D. Power 2013 Cruise Line Satisfaction Report and Royal Caribbean ranked second among all cruise lines.

The inaugural report measures cruise line customer satisfaction based on seven key factors (in order of importance): service; stateroom; food; embark/debark; entertainment; cost; and excursions.

In the survey, Disney Cruise Line ranked first with a score of 871 (out of 1,000) with Royal Caribbean just behind them with a score of 838.  Royal Caribbean ranked particularly well for their service.

Other key findings of the survey were respondents ranked price (53%) and experience with the brand (38%) as the two main reasons why they select a particular cruise line.  Also, the average price paid for one person is $1,628 and $2,330 for a group of two to four.

Rounding out the top 5 were Holland America, Celebrity Cruises (sister company to Royal Caribbean) and Princess Cruises.

"Many cruise lines in the report have very high levels of passenger satisfaction, well above the report average; however, for more than a year, the overall industry has been dealing with a lot of negative news affecting customer perceptions, expectations and trust," said Ramez Faza, senior account manager of the global travel and hospitality practice at J.D. Power. "To raise the bar, the industry must focus on meeting the needs of the nearly 20 percent of passengers who experience a problem with their cruise line experience. Cruise lines need to understand the causes of customer dissatisfaction and determine what will motivate them to come back."

The 2013 Cruise Line Satisfaction Report is based on responses from 3,003 customers who traveled on a cruise line in the past 12 months. The study was fielded from May 29, 2013, through June 14, 2013. 

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