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Royal Caribbean cancels 2024 Israel cruise season

In:
02 Nov 2023
By: 
Elizabeth Wright

As a result of the continued escalation of the war in Israel, Royal Caribbean has canceled their 2024 cruise season in Israel. 

Last week during their Q3 earnings call, Royal Caribbean Group said that the canceled 2023 sailings to Israel will negatively impact their earnings for the year by three cents a share.

"Due to the ongoing geopolitical situation in Israel, and with your safety in mind," read an email sent from Aurora Yera-Rodriguez, Associate Vice President of Guest Experience for Royal Caribbean International, "we've adjusted our itinerary."

What ships are impacted?

Jewel of the Seas was slated to be homeported in Haifa, Israel from August to October 2024, with itineraries ranging from 3- to 10-nights.

A guest onboard a sailing in October received an email that said, "Due to the ongoing geopolitical situation in Israel, we've made the decision to redeploy Jewel of the Seas from Haifa, Israel to its new homeport in Boston, Massachusetts."

"Unfortunately, this means your upcoming October 7, 2024 sailing has been cancelled."

boston

Instead of sailing from Israel, Jewel of the Seas will now sail Northeastern itineraries. Grandeur of the Seas will be redeployed to Tampa and sail to the Western Caribbean. 

Those originally booked on Grandeur of the Seas will be able to select one of three different itineraries. The first departs on September 22, 2024 and visits Halifax, Nova Scotia; Saint John (Bay of Fundy), New Brunswick; and Portland, Maine. 

The second option departs September 29, as well October 6, 20, and 27 and calls in Saint John (Bay of Fundy), New Brunswick; Halifax, Nova Scotia; Sydney, Nova Scotia; and Portland, Maine.

The third and final itinerary departs from Boston on October 13 and will visit Sydney, Nova Scotia; Saint John (Bay of Fundy), New Brunswick; and Portland, Maine. 

Voyager of the Seas was supposed to call in Jerusalem (Ashdod), Israel during three 7-night round-trip cruises from Athens (Piraeus), Greece in June and August. 

An email sent to those booked on the August 19th sailing revealed that the ship will now have an overnight stay in Istanbul, Turkey, with additional stops in Ephesus (Kusadasi), Turkey; Santorini, Greece; and Mykonos, Greece. 

Odyssey of the Seas' four Holy Land sailings in May, September, and October were impacted, too, as the ship was supposed to visit both Hafia and Jerusalem (Ashdod). 

Those booked on the May 5th cruise were notified via email that they will now have an extra hour in Chania (Souda), Crete, Greece. Additionally, the ship will call in Mykonos, Greece and Ephesus (Kusadasi), Turkey instead of visiting Israel. 

Guests booked on Jewel of the Seas may book another sailing and have any non-refundable deposit change fees waived

Jewel of the Seas

If guests choose to rebook, they'll be responsible for any difference in pricing for the cruise fare, taxes, fees, gratuities, and other incidentals. 

For those who had their booking paid in full and decide to rebook a cruise with a cheaper fare, Royal Caribbean will provide a refund of the difference within 14 business days. Refund times may vary depending on the financial institution. 

Royal Caribbean will also help reimburse non-refundable, pre-purchased transportation change fees for flights, trains, rental cars, etc. They'll cover up to $200 USD per guest for domestic changes and up to $400 USD for international changes. 

hafia-stock

If choosing not to rebook, Royal Caribbean will provide a full refund of the paid portion of the cruise fare (including non-refundable deposits), as well as any pre-paid amenities to the original form of payment. 

For those who made their Jewel of the Seas reservation with a Future Cruise Credit and opt to cancel will have their original certificate reinstated, with any new funds paid above the certificate amount refunded. 

No additional compensation will be provided. 

Those originally booked on Grandeur of the Seas out of Boston have a few options

Those who choose to rebook will receive their original stateroom category, as it will be price protected at the original cruise fare rate, excluding taxes, fees, gratuities. If the booking was paid in full and the rate decreases, Royal Caribbean will refund the difference. 

If booked guests want to rebook another sailing on a different ship, Royal Caribbean will waive non-refundable deposit change fees; however, they'll be responsible for paying the difference in cruise fare, taxes, fees, and gratuities, if applicable. 

Guests will also be reimbursed for non-refundable, pre-purchased transportation change fees. They'll cover up to $200 USD per guest for domestic changes or $400 per guest USD for international changes. 

Tampa downtown

Finally, Royal Caribbean will refund any paid portion of the cruise fare, including non-refundable deposits, if they decide to cancel. 

If the Grandeur of the Seas booking was made with a Future Cruise Credit and opt to cancel will have their original certificate reinstated, with any new funds paid above the certificate amount refunded. 

No additional compensation will be provided. 

Shore excursions will be automatically refunded

israel-stock-2

Any pre-paid Royal Caribbean International shore excursions booked for Jerusalem (Ashdod), Limassol, Alexandria, and Haifa will automatically be refunded to the original form of payment. 

Royal Caribbean is not the first cruise line to cancel the 2024 season

israel-stock-1

On Wednesday, November 1, Norwegian Cruise Line Holdings announced that they would cancel the remaining sailings in 2023 and the entire Israel season in 2024. 

During their earnings call, CEO Harry Sommer said, "One of the main strengths and differentiators in our industry is our ability to reposition our assets, which is what we’ve done with the heightened tensions in the Middle East."

“The safety and well-being of our guests and crew members are without a doubt our number one priority.”

How does one of Norwegian's oldest ships compare to Royal Caribbean's oldest ship

In:
02 Nov 2023
By: 
Allie Hubers

Sailing on an older cruise ship is not everyone’s cup of tea. While some might prefer the latest and greatest cruise ships, nearly all cruise lines continue to sail vessels that are anywhere from 20 to 30 years old. 

You will not find all of the pizzaz of a mega-ship onboard these older vessels, but that doesn’t necessarily mean you should dismiss a cruise simply because of its age. 

I recently returned from a 10-night sailing around the British Isles onboard one of Norwegian Cruise Line’s oldest ships, Norwegian Star. The ship was built in September 2001, making her over 22 years old during our cruise. 

Just last month, I also sailed on Royal Caribbean’s oldest ship in the cruise line’s fleet, Grandeur of the Seas.

Built in 1996, this ship - fondly referred to as “Lady G” - is nearly 27 years old. Although Royal Caribbean announced in 2019 that it would retire the vessel, the pandemic changed these plans and Grandeur of the Seas is here to stay for the foreseeable future.

Read moreRoyal Caribbean ships by age — Newest to Oldest

Both of these cruise ships are 20+ years old, so I was eager to see what these older and smaller cruise ships had to offer. As always, it’s important to properly research which ship you’ll be sailing on and manage your expectations accordingly. You can’t board a cruise line’s oldest ship and expect top-of-the-line, modern amenities. 

I was pleasantly surprised by both of my experiences onboard Royal Caribbean and Norwegian Cruise Line’s older ships. From the dining options to the intimate, simple onboard experiences, I found that both of these ships have a lot to offer. 

Here’s how Royal Caribbean’s oldest ship compares to one of Norwegian Cruise Line’s oldest ships. 

Ship Overview

Both Grandeur of the Seas and Norwegian Star are considerably older and smaller than most ships sailing in their respective fleets. Both ships are considered small to midsize ships by today’s standards, although both were considered large when they debuted. 

Royal Caribbean’s Grandeur of the Seas clocks in at 73,000 gross tons with a maximum capacity of 2,446 guests. The ship first debuted as part of the Vision Class of ships with Royal Caribbean. In comparison, the cruise line’s newest ship, Icon of the Seas, is more than three times the size of Grandeur of the Seas.

Although built in 1996, Grandeur of the Seas received a $48 million refurbishment in 2012, which added new dining venues and updated the ship with modern amenities. The ship has also received routine dry dock maintenance.

On the other hand, Norwegian Star is slightly bigger at 91,700 gross tons. However, the ship has a lower guest capacity, sailing with 2,348 passengers at maximum capacity. In comparison to Norwegian Cruise Line’s newest ship, Norwegian Viva, the Norwegian Star is around 50% smaller.  

(Norwegian Star pool deck)

Norwegian Star was more recently refurbished in 2018 to include a new adults-only area, updated lounges and bars and upgraded staterooms with USB charging ports. 

Expectations and First Impressions

I’ve sailed on ships of all ages and sizes, so I had somewhat realistic expectations of what to expect onboard. Truthfully, I do not mind sailing on an older and smaller ships because I can appreciate a more subdued cruising experience without the onboard thrills. This is especially true on a port-intensive itinerary where there is not much time spent onboard anyway. 

After boarding both Grandeur of the Seas and Norwegian Star, I can honestly say that both of these cruise ships exceeded my expectations. I found both ships to be in very good condition despite their age. I was most impressed by Grandeur of the Seas, as my expectations were set low based on what I had read online before sailing.

While researching both of these cruises, I found tons of negative reviews about Grandeur of the Seas. Many people complained about the ship’s age, condition and lack of amenities onboard. I was surprised to see that Grandeur of the Seas was rated the worst ship in Royal Caribbean’s fleet!

Once onboard, “Lady G” quickly grew on me. I loved all of the natural light and windows throughout the ship. I looked around for overt signs of rust and deterioration, but this was minimal. I noted how the carpets, furniture and public spaces were both clean and well-kept. Of course, some areas onboard felt outdated in design and decor, but this was expected.

Comparatively, while researching Norwegian Star, I found less complaints from cruisers. Most had positive experiences onboard, and many noted that the ship’s itinerary was the highlight of their cruise. Since our 10-night sailing had only one sea, I figured we would have a similar experience onboard. 

After boarding Norwegian Star in Southampton, England, I was very impressed with the ship’s overall condition and onboard amenities. I would have never guessed the ship was more than 20 years old. Her design and decor felt more modern than Grandeur of the Seas, which is likely due to her more recent refurbishment. 

However, we struggled to navigate around Norwegian Star even after the first few days. The ship’s overall design felt confusing for some reason, as we were constantly getting lost and looking towards deck plans. Perhaps Grandeur of the Seas’s size contributed to a better flow onboard, but I found Royal Caribbean’s oldest ship to have a better ship design overall. 

Dining and Food

Indulging in all of the delicious cuisine onboard a cruise is one of my favorite parts of cruising. Let me first note that food is highly subjective, however. Everyone has their own preferences when it comes to food and this is based on my own experiences. 

In addition, I sailed on Norwegian Star for 10 nights in comparison to my 4-night cruise on Grandeur of the Seas. Because of this, I had more opportunities to try the food on Norwegian compared to my cruise on Royal Caribbean. Regardless, I’ve sailed on Royal Caribbean multiple times this year, including a 12-night sailing this summer, so I do think this provides a solid foundation for comparison.

Overall, I was very impressed with the complimentary dining options on Norwegian Star. In fact, I would go as far to say the quality blew me away in comparison to Grandeur of the Seas, along with other Royal Caribbean experiences I’ve had this year. 

(Above: Versailles is one of Norwegian Star's complimentary restaurants)  

We dined in the main dining rooms most nights, although we also tried the Asian restaurant and pub. I felt the food was flavorful, fresh and high quality. The menus had diverse options each evening as well, including a ‘Classics’ section with the same nightly options. Even the food in the buffet seemed to be consistently good with everything I tried. 

Unfortunately, Grandeur of the Seas would struggle to compete with Norwegian Star. During our 4-night cruise, we dined in the main dining room most nights with the exception of one night at specialty dining. The food was decent, although we heard from many that the first night was not good. The food in the buffet was very hit or miss with some very bland options.

(French onion soup on Grandeur of the Seas)

Additionally, Norwegian Star had six complimentary dining options onboard, including two dining rooms, the buffet, Topsider’s Poolside Bar and Grill, O’Sheehan’s Pub and Ginza Asian. Grandeur of the Seas only has one main dining room, the Windjammer Buffet, Park Cafe and Cafe Latitude. 

Of course, Norwegian Cruise Line is known for its Freestyle Cruising approach. This means you can go to dinner at any restaurant at whatever time you choose. There are no set dining times. I actually liked this dining approach for our port-intensive cruise because we often had varying schedules with busy days. 

Having so many complimentary dining options onboard Norwegian Star was impressive, especially given its age. I think Royal Caribbean could take some notes from Norwegian when it comes to complimentary dining options onboard. I would love to see Royal Caribbean add more complimentary dining options onboard their older ships.

Entertainment

One of the biggest drawbacks of sailing on an older - and smaller - ship is having less entertainment options. Bigger ships tend to have flashy production shows; for Norwegian, this is typically full-length Broadway shows and for Royal Caribbean, ice skating spectacles and high-diving shows. 

For both of these sailings, entertainment was generally more limited and simple. Personally, I found Grandeur of the Seas to have better headliner shows and entertainment each evening. For each evening onboard, Grandeur of the Seas had at least one production show. 

During our cruise, this consisted of a comedy show, along with an impersonator and a production show called Broadway Rhythm and Rhyme. We liked all of the shows in the theatre, although nothing blew us away. It was nice to have an evening show available to attend each night of the cruise.  

(Production show on Grandeur of the Seas)

Contrary to Royal Caribbean, Norwegian Star’s entertainment was much more limited. Some evenings onboard did not even have a major theatre show. On a 10-night cruise, I anticipated having a few major productions, but this was not the case. We only attended two shows in the theatre, including a contortionist and illusionist. Both of these were excellent - and I wished that Norwegian had more entertainment to offer. This was one of the most disappointing aspects of the cruise, in my opinion. 

Cost

Norwegian Cruise Line and Royal Caribbean are both considered mainstream cruise lines and aim to offer affordable fares. My cruise on Grandeur of the Seas was only four nights, so the cost was inherently cheaper overall compared to my 10-night sailing on Norwegian Cruise Line. 

In my experiences, Norwegian Cruise Line is slightly more expensive than Royal Caribbean; however, pricing is more obscure. Norwegian offers its “Free at Sea” perks which allow you to book a drink package, internet minutes, specialty dining nights and shore excursion credits. You can also add flights when booking your Norwegian cruise, which can have huge savings when promotions are happening.

We snagged a killer deal for our 10-night British Isles cruise! We booked this cruise for $1,600 each - this included the cruise fare, gratuities, port fees, taxes AND round-trip airfare to London Heathrow on Delta. We also received 150 free internet minutes and $50 shore excursion credits for each port. This comes out to $160 per day. 

For our 4-night cruise to Cozumel, we paid $466 each for the cruise fare, gratuities, port taxes and fees. This comes out to $116.50 per night to sail on the oldest ship. We also booked flights to Tampa for $250 round-trip. If you include the cost of the flight in the daily cost, this comes out to $179 per day. 

We could have added the drink package for only $220 each for our Norwegian Star cruise with the Free at Sea promotion; in hindsight, this would have probably been worthwhile for that cheap price! On the other hand, Royal Caribbean’s drink package for 4-nights was nearly $400 each - more than double the price. 

These two cruise fares are relatively similar, although I think our Norwegian Star cruise was a better value given the port-intensive itinerary to Scotland, Ireland and England. If you consider the cost of an international round-trip flight being included in the cost as well, it was irresistible!

Bars and Lounges

To start, cruises were vastly different in terms of clientele and length. Our 4-night cruise on Grandeur of the Seas was over the weekend to Mexico and filled with bachelorette parties. In contrast, the 10-night sailing had a much older, quieter demographic. 

Grandeur of the Seas only had a few bars onboard and they were always packed. With so many people onboard looking to party the weekend away, it was no surprise the bars could not keep up. Anytime we wanted a drink, we contemplated whether we wanted to wait in the long lines. The issue was only exacerbated by Grandeur of the Seas only having five bars open throughout our cruise. 

On the other hand, Norwegian Star had 10 bars available with very few lines. Also, keep in mind that one bartender told us 80% of guests onboard have a drink package with the Free at Sea perks. Even with this, the bars and lounges were never too busy and we always had quick service. We particularly loved the SugarCane Mojito Bar and the Proof Whisky Bar, which were specially themed.   

Staterooms

For both of these sailings, I sailed in an inside cabin guarantee - this was the cheapest cabin available. This means you cannot book your stateroom’s location beforehand; instead, you save a little money and let the cruise line decide your cabin’s fate. I almost exclusively book inside cabins because of the price, although booking guaranteed cabins have become more of a gamble with ships sailing at higher capacity.

As I anticipated, I was assigned cabins in bad locations for both of these cruises. My inside cabin on Grandeur of the Seas was located at the very front of the ship while my cabin on Norwegian Star was at the very back.

However, my cabin location on Norwegian Star was arguably worse, as it was next to a Crew Only door and right above the nightclub lounge. We could hear maintenance noises all day while listening to the DJ play party tunes until midnight each evening. 

Despite the poor location, our stateroom on Norwegian Star was comfortable and cozy. I found the stateroom to be in good condition and especially appreciated the USB plugs for charging. We each had a USB port on our individual nightlights and the cabin also had two more outlets near the small vanity. When we sailed on Grandeur of the Seas, our cabin lacked these modern amenities and instead featured two outlets to share for the cabin. 

On both cruises, we had the beds separated, which made the space feel bigger. I found both bathrooms to exceed my expectations, although Norwegian Star takes the cake for having the better bathroom of the two. 

Both cabins were approximately 140 square feet, so nearly identical in size. Based on my observations, it appears Royal Caribbean allocated more space in the cabin itself while Norwegian prioritized having a bigger bathroom and shower. 

(Inside cabin on Grandeur of the Seas)

While I appreciated having this additional area for seating on Royal Caribbean, having a larger shower on Norwegian Star felt like a luxury. Our bathroom on Grandeur of the Seas has a tiny, oddly-shaped shower with a clingy shower curtain. Alternatively, we had a big walk-in shower on Norwegian Star. Now, I don’t go on cruises to have a luxurious showering experience each night, but this was a design choice that we appreciated on Norwegian Star. 

(Walk-in shower on Norwegian Star)

The biggest downside of our cabin on Norwegian Star was the exposed bunk bed above one of the beds. Since an inside cabin is already small, having this exposed bunk bed sit atop one of the beds made the space feel more cramped. Since we only had two people in the cabin, it would be nice if these unused bunk beds came down from the ceiling only when needed.

Regardless, I found both cabins to be in better condition than expected. I would prefer staying in Norwegian Star’s inside cabin if I had to pick between the two, but each stateroom had its advantages. 

Final Thoughts

Regardless of a cruise ship’s age, it’s possible to have a fantastic vacation with the right mindset and expectations - and this was the case for me onboard Grandeur of the Seas and Norwegian Star. 

Both cruise ships impressed me for their age; both were clean and well maintained. I found the food to be better quality onboard Norwegian Star compared to Grandeur of the Seas; in addition, there were more bars and complimentary dining options onboard despite the ship being similar size and age to Grandeur. 

On the other hand, Grandeur of the Seas had better entertainment with nightly shows in comparison to Norwegian Star’s sporadic entertainment schedule. With an older and smaller ship, entertainment is limited regardless; however, both ships had plenty to do for activities, events and shows. 

Both cabins had their pros and cons when comparing the two, although Norwegian Star’s ahead-of-its-time shower and modern amenities were the selling points for me. Each inside cabin was clean, comfortable and cozy with everything needed for a comfortable stay. 

It’s hard to beat the cost of our Norwegian Star cruise, costing just $1,600 for the entire cruise, gratuities and round-trip flight to London. For the price, Norwegian Star was the better value between the two cruises. 

I wouldn’t hesitate to book another cruise onboard these ships again; however, I would definitely choose another port-intensive itinerary since both ships are limited in terms of amenities and entertainment. 

Spotted: Royal Caribbean adds new express pass for even faster cruise ship check-in

In:
02 Nov 2023
By: 
Matt Hochberg

It looks like Royal Caribbean may have a new way to speed up getting you on the cruise ship.

Express Boarding

Royal Caribbean has steadily worked on developing ways to make the check-in and it looks like a new option may be on its way.

RoyalCaribbeanBlog reader Bridgetbien posted a screenshot of a new Express Boarding option that appeared in the Royal Caribbean app.

Express Boarding pass

The pass was available for the November 3 sailing of Freedom of the Seas from Miami.  Miami is also the same homeport that the new Icon of the Seas will use when she debuts in 2024.

Read moreWhat it's like to cruise on Freedom of the Seas in 2023

After activating the Express Boarding option, the Set Sail pass turned purple. 

Bridgetbien reported they are staying in a balcony cabin and are Gold level in Crown and Anchor Society, so this isn't necessarily a benefit for suite guests or top tier members.

Express Boarding pass

The new feature was activated after Bridgetbien completed the health questionnaire in the app, "We completed the health form and then the app showed confetti and balloons and that first screen popped up."

According to the pass, guests with this option can look for Express Boarding signs inside the Cruise Terminal.

Royal Caribbean has not formally announced this new Express Boarding pass option, and there's no clear indication who can get it or how to get it.  For the time being, it appears to be a limited test.

Not the first express check-in option

If a faster way to check-into your cruise sounds familiar, this isn't the first iteration.

In early 2020, Royal Caribbean began testing an Expedited Arrival option on select ships.

Guests that downloaded the Royal Caribbean app and filled out all the necessary information pre-cruise could qualify for an Expedited Arrival option.

Expedited Arrival pass

Similar to Walt Disney World's old Fastpass system, guests with Expedited Arrival got to bypass the regular check-in line in the cruise terminal and instead walk through accelerated checkpoints to get onto the ship faster.

The new feature began rolling out to a few ships right before the cruise industry shutdown in 2019.

Following the cruise industry restart in 2021, Expedited Arrival was not seen again.

A long-running effort to make check-in easier

Galveston, Texas terminal security

Royal Caribbean has been waging its own battle to make the embarkation day experience easier and faster.

In an industry centered around guest satisfaction and delivering fun, the check-in process has been a thorn in the side of that desire.

Royal Caribbean is fond of referring to its effort of getting passengers on the ship faster as going from "curb to ship".

Facial recognition

Royal Caribbean was the first cruise line to implement facial recognition technology as part of the boarding process in select cruise terminals.

In fact, Royal Caribbean announced it would invest in facial recognition back in 2017 when they introduced a slew of new innovations coming to cruises over the next few years.

Prior to the pandemic, Royal Caribbean saw about 70% adoption rate of the cruise line app on a ship that had the app available. Since the restart of operations in 2021, the adoption rate jumped to the mid to upper 90s.

The Royal Promenade on Icon of the Seas will be a leap forward with new innovations

In:
01 Nov 2023
By: 
Matt Hochberg

When Royal Caribbean's Icon of the Seas launches in early 2024, you're going to see a new look to its Royal Promenade that is filled with entertainment, places to chill, and lots to do all around.

Innovation lab mockup for Royal Promenade

Every new Royal Caribbean cruise ship since 2004 have had a Royal Promenade as the main thoroughfare and entryway onto the ship.

With Icon of the Seas, that tradition continues, but the cruise line has grandiose plans to evolve the concept and make it a destination.

It will have full glass views of the ocean for the first time ever in this space, and a host of new venues.

Royal Caribbean's Innovation Lab in Miami

I was invited to come to Royal Caribbean's Miami headquarters to walk through their Innovation Lab and see how cruise line executives are previewing the venues on the Royal Promenade of Icon of the Seas.

Construction is still taking place around Icon of the Seas as it undergoes her second set of sea trials, but mocking things up is actually one of the best ways Royal Caribbean has found to get things right when the ship is ready.

The Innovation Lab is a place where Royal Caribbean constructs life-size replicas of structures, signage, and mock-ups to get a better sense of what their plans on paper will actually look like once built.

The team wanted to answer questions related to what does the Royal Promenade feel like, and how does it operate.

Jay Schneider

I was walked through the area by Royal Caribbean's Senior Vice President and Chief Product Innovation Officer Jay Schneider, who explained what anyone sailing on Icon of the Seas can expect when they get onboard.

"We do research early on, we brief everybody on what we want based on that research. But having it come to life isn't just a picture on a screen. It's also how are you actually going to experience this product? And those are a lot of the debates we have at this stage."

Seamless connection slide

The hard work to get the Royal Promenade right is already paying off with early walkthroughs of the ship from the shipyard.

Mr. Schneider said this version of the Promenade has "seamless connectivity" to make it easier to get around. This means you can easily get between deck five and deck six, or head up stairs to Central Park on deck eight. Plus, there's an escalator from the Promenade to get you down to the casino and gangway on port days.

The Pearl

icon-promenade-pearl

As guests walk aboard Icon of the Seas, they'll first be drawn to The Pearl, which Royal Caribbean calls an "arrival moment".

Mr. Schneider says the Pearl encompasses four things, "A gorgeous way to introduce the ship as you walk into it; It's an engineering marvel; It creates gorgeous views and it has an experiential moment inside of it that's different for everyone."

In short, it creates a visual and sense of awe that Royal Caribbean wants to give guests as they first walk in.

Pearl on the Royal Promenade

But what we didn't know is there's an unique space behind The Pearl that Royal Caribbean has developed.

"Behind the Pearl will be what we're calling kind of a service lounge experience, as well as gorgeous lounge space."

Mr. Schneider said they are still tinkering with exactly how this space will look and act, but it will blend both "high touch services" along with a lounge feel.

Previous renders of this area had multifunctional kiosks, but that idea has been scrapped. Instead, it will be a lounge.

Pearl Cafe

Pearl cafe

Something else that is new to this area is the giant whale sculpture that will be above Pearl Cafe.

Pearl Cafe is the evolution of the Cafe Promenade concept, that has complimentary casual bistro cafe experience with elevated bistro food.

There will be some extra-cost options in addition to the food included. As an example, there will be Starbucks brewed beverages that you can order, but are also covered by a Royal Caribbean drink package or Diamond drink voucher.

There will be the traditional coffee, water and juice beverage station that is complimentary, along with grab and go food.

Pearl cafe

"We're tinkering with grab and go, which has come through in our research really strong that our guests are looking for," Mr. Schneider explained.

"It's been one of the core complementary strategies for Icon is more grab and go."

"The idea of more casual access grab and go for guests was something that came through in the creation of Icon's research. And so you'll see, grab and go, you'll see complimentary sandwiches, and then you'll see some us tinkering with some for pay, like elevated dessert options that we think will resonate with people because they actually sell very well elsewhere on the fleet."

Pearl Cafe concept

Royal Caribbean isn't sure what the food will be, but the ideas is to make it easier to grab something quick that isn't a slice of pizza, or require a trip up the Windjammer.

"They want quick, easy, grab and go options, and we don't have a lot of really quick, easy grab and go options that don't include a Windjammer plate. And so this is in response to that."

Pearl Cafe concept

1400 Lobby Bar

Jay in front of 1400

When you walk onto Icon of the Seas, you'll pass through the 1400 Lobby Bar, which is a brand new concept for the cruise line.

"We internally think this is going to be probably the most home run of a bar that we have," Mr. Schneider said.

Pearl escalator

He believes it's location at the entrance when you walk in positions it such that it sets the stage for The Pearl, is adjacent to the escalators going down to the casino, and is at the heart of the ship.

The team thinks the 1400 bar will be a gathering place that has very comfortable chairs and provides a relaxed, indoor environment without music playing, "it's really meant to be that you can have a conversation... We're not trying to shout over music somewhere."

Dueling Pianos

Dueling Pianos

A brand new venue for any Royal Caribbean cruise ship is a Dueling Pianos bar.

Located on deck six, this bar features Royal Caribbean's first double-pianist bar where the two performers take requests and involve guests in the musical fun.

There will be two 90-minute shows per night, and the entertainment team is still working out what else will happen here during the rest of the day.

The location of Dueling Pianos right next to The Attic comedy club on the Royal Promenade is deliberately to bring more entertainment and more energy into to Royal Promenade.

Dueling Pianos bar

Nearly all of the venues (except The Attic) are fully open, so music can be heard from all over the Royal Promenade and for it to be more enticing for passengers to want to experience it all.

With all that music, it's also why there are no Promenade view cabins on Icon of the Seas.  Unlike Oasis Class ships that have cabins facing the Promenade, Royal Caribbean removed them so that they don't have to worry about noise bleed.

Read moreThe 5 best cabin locations on a cruise ship

Thanks to that open layout, there will be bar service from technically the Royal Promenade into the bar while walking past Dueling Pianos.  Great if you want to grab a drink and hear a tune without having to go inside.

Dueling Pianos

To get an idea of layout, Royal Caribbean mocked up a scale rendition of the pianos and the bar, so they could get a sense of how far from the pianos the bar would be located.

Drink menus are still be worked out as well, but there's an idea for a cocktail that includes pop rocks candy.

Pop rocks drink
Pop rocks drink

Potentially called "Snap, Crackle, Pop!", the new cocktail would be one of many new drinks you could try on a cruise. The idea follows up on the fun drinks Royal Caribbean's beverage team created for Wonderland.

Read moreI spent $60 to eat at Royal Caribbean’s most bizarre restaurant. I thought I would hate it, but it was one of the best meals of my cruise.

Lots of programming

Example of programming on Royal Promenade

Icon of the Seas will be packed with plenty of activities and entertainment, and part of this exercise was to show the thought process that goes into working through an event schedule.

In just considering the Royal Promenade, there's a lot of entertainment, from the Royal Theater, to the ice skating rink, to the dueling pianos, Boleros music, and more.

Example of entertainment

"If you think of entertainment in the Royal Promenade, this is more than we've ever done on a Royal Promenade before and really gives us really amazing entertainment," Mr. Schneider pointed out.

Sorrento's

Sorrentos on Icon mockup

Royal Caribbean's well-known complimentary pizza will have one change that aims to make it easier to get a slice.

The plan is to get away from having switchbacks and queues to handle the lines that form for pizza. Instead, they're hoping to improve the flow of guests with a larger footprint so the line can keep moving.

That isn't to say there won't be a line, but that there won't be a large line that requires the crew to set up stanchions to manage the line.

Sorrento's Concept art

Sorrento's on Icon will also introduce a new beer experience, where crew members can pour you a glass of draft beer.  

A change as small as adding beer to Sorrento's is what Mr. Schneider describes as "little bets", which are essentially ideas that might not make headlines, but they are intended to improve the guest experience overall.

Other examples will include a mobile bar cart near the Flowrider, "Little things like that that you'll continue to see us do that are really meant to meet the needs identified by guests as they want more complimentary grab and go or for-pay grab and go depending on the type of experience."

Replacement for the library

Library idea

You won't find a library on Icon of the Seas, as on other ships the venue was under utilized.

Instead, Royal Caribbean is experimenting with a take a book, put it back experience.

Library concept art

In Pearl Cafe you will find a pillar with books available to borrow, and evaluate how it performs, "this idea of grab a book in lieu of a library, we thought we'd try it. We'll see how it goes."

Just like the beer at Sorrento's, this is an example of something small Royal Caribbean is experimenting with on Icon.

Beverage center 2.0

Beverage center on Icon

The complimentary coffee and water station will look different than from other ships.

On ships today, you find a big carafe of coffee that eventually runs out, and somebody eventually comes over because they have to keep an eye on it and take it.

Beverage center on Icon

With the new beverage center, they make it easier to manage and all you have is a dispenser, with the refill functions at behind of house.

"And so the more you can move the guts back of house, the more you can monitor it and have a continual supply of whatever that liquid is for your guests."

Royal Caribbean releases new 2025 Alaska cruises to book

In:
01 Nov 2023
By: 
Matt Hochberg

You can now book a Royal Caribbean cruise to Alaska in 2025. 

Royal Caribbean released its Alaska cruises for the 2025 cruise season, and they're now available to book on the Royal Caribbean website. You can also speak with your travel agent.

Like in previous years, the cruise line will have four ships in Alaska during the 2025 season: Anthem of the Seas, Quantum of the Seas, Radiance of the Seas, and Serenade of the Seas.

Alaska cruise itineraries on website

The ship lineup for Alaska is a bit different this year, as Anthem of the Seas begins her first Alaska run ever, and Serenade of the Seas returns to the Alaska region.

Here's a look at Royal Caribbean cruises to Alaska in 2025

The new Alaska 2025 cruises are available to book between May and September 2025.

Anthem of the Seas in Spain

Anthem of the Seas will sail from Seattle and offer 7-night Alaska cruises.

Quantum of the Seas will also sail from Seattle, sailing 7-night cruises.

Both ships will visit popular Alaska ports, such as Skagway, Juneau, Sitka, and Icy Strait Point.  They also feature glacier viewings of Dawes Glacier, weather permitting. Depending on which sailing you pick, the itinerary will vary slightly.

Both Radiance Class ships will offer cruises from Vancouver, British Columbia, Canada.

Radiance of the Seas will offer 7-10 night Alaska cruises that can also combine with Land Tours to offer immersive visits to Alaska, including in-land destinations such as Denali. 

Radiance is sailing alternating, open-jaw itineraries between Vancouver and Seward.

Serenade of the Seas in Alaska

Serenade of the Seas will sail primarily 7-night roundtrip cruises, including cruises that visit Hubbard Glacier.

Be sure to consult the Royal Caribbean website or your travel professional for further assistance with itinerary options and booking.

Related50 Best First Time Alaska cruise tips for a perfect vacation

What's the difference between open-jaw and round-trip cruises?

If you choose an open-jaw cruise, you will have different embarkation and disembarkation ports. This allows you to visit ports that you would not be able to on a round-trip cruise from Seattle. 

Cruisers who sail to Alaska claim that the more remote ports offer a more authentic view of Alaska, with more dynamic scenery and varied wildlife.

Rather than booking airfare to and from Seattle, you will have to book two one-way flights, which can often be more expensive. Plus, Anchorage is about 125 miles from Seward, so you will have to account for a 2+ hour drive from the airport when you either begin or end your one-way cruise. 

RelatedHow to choose the right Alaska cruise itinerary

Something else you should know about an open-jaw sailing is you must have a passport for an open jaw cruise. You cannot use a birth certificate and government ID for these types of sailings.

RelatedDo you need a passport for a cruise?

Booking early is key if you want to score the lowest pricing

Whale watching in Sitka, Alaska

The lowest pricing for Alaska cruises tends to be when itineraries are released. While you can usually find a good deal on shoulder season sailings, if you have hopes of sailing during the peak of the Alaska cruise season (i.e., June-July), you should book as early as possible. 

Additionally, some highly desirable cruise cabins sell out quickly. If you want to book a specific stateroom, like a suite or aft balcony cabins on Radiance Class ships, you will not want to wait too long to place your initial deposit. 

RelatedPros and Cons of booking a cruise early vs last-minute

More about Alaska cruises

Royal Caribbean will make specialty restaurants reservable pre-cruise if you have a dining package

In:
01 Nov 2023
By: 
Matt Hochberg

The biggest drawback to booking a Royal Caribbean specialty dining package is about to go away.

Wine at Giovanni's

Royal Caribbean is experimenting with a new way to allow guests that purchase a specialty dining package to make reservations pre-cruise.

Guests have the choice to augment their cruise ship dining experience by spending extra on specialty restaurants.

There's an option to book individual restaurant reservations and pay for the cover charge to dine there, or buy a dining package that includes more than one restaurant at a discounted rate if you're willing to commit to more than one restaurant.

Unlimited dining package in Cruise Planner

Up until now, guests that had booked a dining package had to wait until they got onboard the ship to make a reservation, and that created a pain point for them and added stress to the first day of the cruise as they would scramble once onboard to make reservations.

Read moreThe Ultimate Guide to Royal Caribbean's Unlimited Dining Package

Instead, you'll be able to book reservations pre-cruise for specialty restaurants if you buy a dining package.

Chops Grille on Utopia render

Royal Caribbean's Senior Vice President and Chief Product Innovation Officer Jay Schneider confirmed the change while brainstorming ways to make the embarkation day experience easier, "all dining, including dining packages will be reservable so that guests don't have to do that on day one. And people who book the dining package can actually have the same experience as people who book a specialty restaurant."

There isn't an exact date, but he indicated a probably first half 2024 launch, after the launch of Icon of the Seas. Sometime in the first half of 2024 is “likely”.

Don't worry, it's coming to the whole fleet, not just Icon.

Icon of the Seas sea trials from second trials

It's part of a new dining system Royal Caribbean is devising for the three Icon Class ships and Utopia, "It's for our new dining system, which is currently coming for one, two, three and Utopia. And then we'll roll out to the rest of the fleet."

This would be a major improvement as up until now, guests that bought a dining package had to wait until they got onboard the ship to make a specific reservation.

This meant they would have the last chance to grab a dining time, as well as add a task once onboard the ship to do instead of relaxing and enjoying the start of their vacation.

Read more: Should you book a Royal Caribbean dining package?

Testing on Wonder of the Seas

Wonder of the Seas

Royal Caribbean is already testing the option for those with a dining package to pre-book on one of its ships, Wonder of the Seas.

In fact, Wonder of the Seas is being utilized as a "test bed" for Icon of the Seas before it launches.

Mr. Schneider talked about this process, "We designed Wonder to have all of the technology that Icon will get. And so everything you see on Wonder is actually purposely being tested on Wonder because we won't do testing of new software on a new ship."

Other changes Royal Caribbean has rolled out to Wonder of the Seas already include notifications from the Royal Caribbean app when your dining room table is ready with My Time Dining, and the ability to chat with Guest Services in the app instead of waiting in line.

RC app

The new changes culminated last week.

"All the different pieces and parts as you see getting tested on Wonder are proof points for Icon."

The advantage is Royal Caribbean can work out any issues early, and have it ready to go for Icon of the Seas knowing it works.

Making boarding day easier

Boarding Wonder of the Seas

Royal Caribbean is making the change to allow pre-cruise dining reservations for two reasons.

First, it reduces crowding on the Royal Promenade when guests first board the ship.

"We spent a lot of time researching with guests what their day one experience is, " explained Mr. Schneider.

Royal Promenade on Adventure of the Seas

"And what we've learned in that journey is that there is a lot of heavy lifting that the Royal Promenade today takes, that we wish it didn't."

To that point, they learned a lot of guests were running around trying to make dining reservations because they couldn't do it online.

The second reason is to make it easier for guests, because Mr. Schneider reported his team found having to wait until the day of the cruise to book reservations generated a great deal of "angst".

The feedback from guests was to make it easier by not having to go to various booths that Royal Caribbean would set up only on day one of the cruise on the Royal Promenade.

How reservations will work with a dining package

dining-tab-on-cruise-planner

Once the new change gets rolled out, you'll be able to reserve a restaurant with a dining package very similarly to how you book an individual restaurant.

The idea is to allow guests to make reservations via the Royal Caribbean app or Cruise Planner website before the cruise begins.

Royal Caribbean raises automatic gratuity rate, beginning in November

In:
31 Oct 2023
By: 
Matt Hochberg

Royal Caribbean is increasing its daily gratuities that its passengers pay for crew member service on its ships.

Each passenger pays a daily gratuity that covers the services of the crew members they interact with the most, and this daily rate is charged automatically unless the guest pre-pays it prior to the cruise.

As of November 11, 2023, the automatic daily gratuity charge will increase:

  • Standard cabin (Junior Suites and below) going from $16.00 to $18.00 per day, per person
  • Suite gratuity rate will change from $18.50 to $20.50 per day per person

Royal Caribbean last raised gratuities over a year ago on September 7, 2022.

Guest service crew members

The daily gratuity is shared among dining, bar & culinary services staff, stateroom attendants, and other hotel services teams.

Royal Caribbean stipulates in the unlikely event that a guest onboard being charged the daily automatic gratuity does not receive satisfactory service, the guest may request to modify the daily amount at their discretion by visiting Guest Services onboard up until the morning of their departure.

Read moreRoyal Caribbean Gratuities: What you need to know

For new reservations, the adjusted gratuity amounts are effective as of November 11, 2023.

Gratuity increase email

Guests who booked prior to November 11, 2023 can opt to prepay gratuities prior to sailing to take advantage of the current rates. On or after November 11, 2023, regardless of when the booking was created, gratuities paid while onboard are subject to the new, increased rates.

Pre-existing bookings confirmed prior to November 11, 2023 will not be subject to the increased guidelines as long as gratuities are paid in advance of sailing. Should guests opt not to pay gratuities until onboard, they will be subject to the newly suggested gratuity amounts.

Other onboard gratuity policies remain the same – an 18% gratuity will be automatically added to purchases for beverages, spa & salon services, room service, and mini bar items. These will be itemized on your receipt at the end of each purchase.

Matching Celebrity

Celebrity Silhouette

Sister brand Celebrity Cruises raised gratuities earlier this summer, and it's not uncommon for cruise lines to follow each other.

In July, Celebrity Cruises announced it would raise its gratuity rates:

  • $18.00 USD per person, per day for inside, ocean view, and veranda staterooms, increasing from $17.50.
  • $18.50 USD per person, per day for Concierge Class and AquaClass staterooms, increasing from $18.00. 
  • $23.00 USD per person, per day for guests of The Retreat, increasing from $21.00. 

How much are gratuities on other mainstream cruise lines?

In case you're wondering, here's what other cruise lines charge for their daily gratuities.

Carnival

The daily rate for standard staterooms increased to $16.00 per person, per day. Suite guests pay $18.00 per person, per day.

Norwegian Cruise Line

Passengers staying in standard and Club Balcony staterooms are charged $20.00 per person, per day, while the rate for Suites and guests staying in the The Haven is $25.00 per person, per day. 

Disney Cruise Line

The recommended daily rate for all guests in standard cabins if $14.50 per person, per day, while the rate for passengers booked in a Concierge stateroom or suite  is $15.50 per person, per day.

How gratuities work on a cruise

main-dining-room-navigator-of-the-seas

If you do absolutely nothing, then you can expect an automatic charge on your SeaPass account each day of the cruise.

The exception is in certain markets where tipping is not as ingrained as part of their culture, so Royal Caribbean includes daily gratuities as part of the price of the cruise.  This occurs in the Australian cruise market.

Each guest, regardless of age, will be assessed the daily gratuity as recognition for the hard work crew members do each day.

An alternative is to pre-pay the gratuity before the cruise begins.  When this opted into by the guest, then you'll pay the full gratuity amount before the cruise begins at final payment date.  It will show up as a line item on your final payment.

Pre-paid gratuities can be added to an individual reservation at any time outside of 48 hours of the sail date.

Royal Caribbean ship at sea

Guests that booked directly with Royal Caribbean can pre-pay gratuities by calling 866-562-7625 or logging into www.royalcaribbean.com before their sailing.

Guests that booked through a travel agent can request their agent add pre-paid gratuities to the guests' booking prior to sailing.

More info:

I saved $240 on my cruise by letting Royal Caribbean choose my room, and I'd totally do it again

In:
31 Oct 2023
By: 
Calista Kiper

I've never experienced what it feels like to win the lottery, but this cruise hack made me feel pretty close.

freedom-split-cabin

For my latest cruise on Freedom of the Seas, I chose to book with a guarantee cabin, allowing Royal Caribbean to assign a room location instead of choosing my own.

By selecting this option, I gave up the option to pick a specific room, but it saved me a couple hundred dollars.

In retrospect, I think this was a really smart decision!

What is a guarantee cabin?

A guarantee state run offers a cheaper cabin option in exchange for you allowing Royal Caribbean to assign your stateroom closer to the sale date. 

If you choose to book a guarantee stateroom you won't have the room assignment until later on, but you will receive one when Royal Caribbean assigns it. 

This usually falls somewhere between 5-30 days before the cruise.

You don't get the opportunity to choose your cabin but the cruise line states that you should receive the stateroom category you booked or higher.

There's also a chance you could receive an upgrade like I did.

Read moreRoyal Caribbean cruise ship cabin and suite guide

The guarantee stateroom process is intended to fill in the gaps of unsold staterooms. So, rooms that are less likely to get booked are more likely to be assigned to a guarantee cruiser. 

Since cruises are usually booked up further in advance and sailing at full capacity, it was a rare opportunity for me to get such a big upgrade on my guarantee stateroom. 

This option saved me about $240, ending up with a total price of $2,021.68, or $336.95 per night per person.

My cabin assignment

freedom-hallway

Since guarantee rooms are usually assigned at some point between 5 to 30 days before the cruise, it takes some time before you know where your stay room will be located.

Most of the time, a stateroom is assigned a few weeks before the cruise.

Royal Caribbean does not notify you when you are assigned a stateroom, so you have to log into the cruise line's website or continue checking the app to verify.

I received my cabin assignment a couple weeks prior to the cruise and saw that we were located on Deck 8, midship, in room number 8388.

I was already grateful to see I received the prized midship location—which prevents seasickness and allows proximity to elevators, stairs, and other amenities in the middle of the ship.

This location also gave us enough proximity to the Windjammer and pool on deck 11 and the Royal Promenade on deck 5 that we barely had to use the elevators. 

We only had to take a few flights of stairs to reach our destination. 

In addition to the convenient location, I had been assigned a spacious, deluxe oceanview balcony room for the same low price!

After I got my assignment, I felt like I had won the stateroom lottery.

Stateroom #8388 impressions

When we first opened the cabin door, we were greeted with a spacious room—214 square feet in total. 

The stateroom’s space was most visible in its length, stretching from the cabin’s front door to the back door leading to the balcony.

The room features a long couch, a spacious queen bed, and a desk and vanity.

The floor between the couch and the deck/vanity was wide enough that we could leave our luggage right there. 

To the right of the stateroom door was the small bathroom. Where the stateroom had surprised me by its size, the bathroom definitively felt pinched, similar to the size of a bathroom in an interior cabin. 

And the shower was even smaller, with only enough space for one person to stand in. However, I was satisfied with the water pressure and hot temperatures.

The sink and counter, although small, did have enough shelf space for our 3-night cruise. Two cups under the mirror served to hold our toothbrushes and toothpaste. 

The mirror was wide, and the counter was thin but long enough that we could spread our items out. However, I think we would have struggled to fit all of our toiletries if we had been on a longer trip.

safe-closet-freedom-of-the-seas

To the left of the stateroom door, we found a large closet with several shelves, a safe, and hangers for our larger clothes. There was enough floor space in the closet to store several pairs of shoes.

Directly behind that closet faced a floor-length mirror, and opposite that stood the desk and vanity space.

The desk was long enough to hold makeup, jewelry, and multiple bags during our cruise. We also found shelves behind the vanity mirror.

Facing the desk was the long couch, large enough that I could have laid down to nap on it. However, the bed was so comfortable that we never felt the need to.

The highlight of this room was its large, comfortable bed. Although I did find a few stains on the sheets, it was soft and restful for the length of our stay.

Two large paintings above the bed brightened the room, adding to an already relaxing atmosphere, thanks to the cabin’s natural light.

On either side of the bed were two nightstands, with lamps above them. 

Lastly, at the very end of the room was our balcony door. Although heavy, and hard to push open and closed, the door led to a beautiful view.

The balcony held a small, round table and two deck chairs that could be adjusted to recline. 

The view itself was unbeatable: ocean water during the day and clear, starry skies at night. I also loved that we could wake up on port days and see the island right outside our window.

We also found that the cabin was peaceful and quiet: even when we sat on the balcony, we barely heard noises from other cabins. 

I’m someone who loves sunlight and natural views, so having the balcony attachment made the room so much more enjoyable. After experiencing my first balcony room, I don’t know if I could go back! 

Overall

The room felt large and luxurious. I loved this stateroom, from the size of the cabin, the beautiful balcony, and its convenient location in the middle of deck 8. 

I found that I didn’t experience any seasickness in the middle of the ship, and we enjoyed spending time relaxing in our room and on the balcony. 

For me, booking a guarantee stateroom was worth it. For the money I saved, I got a lucky cabin location.

But this location wasn’t a requirement for my cruise, so in the future, I would book a guarantee and hope for the best again. 

How Royal Caribbean celebrates Halloween on its cruise ships

In:
31 Oct 2023
By: 
Matt Hochberg

Just because you're on a cruise ship doesn't mean you can't get in on the spooky fun of Halloween.

Halloween on Royal Caribbean

You might think going on a cruise vacation over October 31st would forgo the holiday, but Royal Caribbean gets in on the fun too, and encourages its guests to do the same.

With Halloween already passed in Australia, we got a look at how Royal Caribbean celebrates Halloween aboard Brilliance of the Seas.

Brilliance of the Seas is sailing from Sydney, Australia to offer a South Pacific itinerary to New Caledonia & Vanuatu.

All Royal Caribbean cruise ships sailing over October 31st will have special holiday decorations and events. Unlike Christmas, there aren't decorations or events offered on cruises that are near, but don't go over Halloween.

Costumes welcome

Halloween on Royal Caribbean

Dressing up in costume is at the heart of any Halloween celebration, and you can dress up on a cruise ship too.

Ships offer Halloween costume contests, as well as generally encouraging its passengers to bring a costume.

You'll see lots of guests getting in on the fun too, with traditional ghost or vampire costumes, along with super heroes, skeletons, princesses and more.

Decorations

Halloween decorations

It doesn't feel like Halloween without a lot of cob webs, pumpkins, and signs to make it very clear which holiday you're celebrating.

Royal Caribbean puts Halloween decorations around the ship, primarily in public venues.

Halloween on Royal Caribbean

In the case of Brilliance of the Seas, the Centrum was decorated with lots of Halloween decorations.

Halloween on Royal Caribbean
Windjammer display on Halloween

In the Windjammer, there are Halloween decorations around the buffet stations to help set the mood.

Special events

Dance party for Halloween

Depending on your ship, there could be a variety of activities to choose from.

Music is at the heart of so many Royal Caribbean events, so on Halloween, you could have a Halloween Monster Bash.

This is when the DJ plays music for everyone in costume.

Halloween music

Speaking of costumes, you can also expect a costume contest to judge the best dressed. There are prizes for the winners.

On Wonder of the Seas last year, there was a Halloween parade down the Royal Promenade, and Halloween movies shown at the pool.

Halloween on Royal Caribbean

Trick or treating is also available in Adventure Ocean, along with arts and crafts too.

Check the activities once you get onboard the ship

All aboard time in the app

If a Halloween cruise sounds like a great vacation, just keep in mind the exact activities will not be announced until you get onboard the ship.

Once you board the ship, activities are loaded on the Royal Caribbean app, or listed in the daily Cruise Compass.

The activities staff will determine the exact offerings, so remember that what's offered on your cruise ship could be different than another.

Royal Caribbean clarifies why they're restricting access to loyalty and suite lounges on some sailings

In:
30 Oct 2023
By: 
Elizabeth Wright

Royal Caribbean wants to make it clear why top-tier members aren't allowed inside loyalty lounges on some cruises.

crown-lounge-2

Royal Caribbean members have reported incidents on certain sailings when Diamond members haven't been allowed in the Crown Lounge, which is a dedicated space for top-tier members.

Those reports have compelled Royal Caribbean to respond to its members in a newsletter update.

Royal Caribbean sent out an email announcing that on sailings with a high number of top-tier members, Suite, & Pinnacle Club guests, access to the Crown Lounge, Suite/Concierge Lounge, Suite Sun Deck, and Coastal Kitchen will be limited. 

However, this is not a fleetwide policy change for all sailings.

Related11 of our favorite under-the-radar Crown & Anchor perks

crown-lounge-3

(Thanks to Royal Caribbean Blog reader OCSC Mike for the above picture of the Crown Lounge logo on Allure of the Seas)

If there are a lot of Diamond, Diamond Plus, and Pinnacle Club cruisers on your next sailing, you may find that access to the Crown Lounge will be limited at certain hours of the day. 

"On sailings with a high number of top-tier members, the Crown Lounge will be reserved for Diamond Plus & Pinnacle Club members during the evening, with beverage service from 5 - 8 p.m," read the email.

"However, the lounge and its services will remain fully accessible to all Diamond and above members at all other times. This includes continental breakfast in the morning, snacks throughout the day, and entry during dedicated concierge service hours."

Lounge email

There are no changes to the number of daily drink coupons that eligible Crown & Anchor members will receive. Diamond members will still get four complimentary drinks per day, while Diamond Plus will get five and Pinnacle six. 

Diamond members unable to go to the Crown Lounge between the hours of 5 and 8 p.m. can still use these coupons at other bars throughout the ship, whether it's Boleros, Schooner Bar, etc. 

RelatedHow Royal Caribbean's free drink vouchers for Diamond and higher members works

These changes will only apply to sailings with a high number of top-tier Crown & Anchor members

At this time, Royal Caribbean is not making any other changes to its Crown & Anchor program. Additionally, the above adjustments are not permanent; they're based on the number of top-tier cruisers on each sailing. 

Possible sailings that could be impacted include but are not limited to charters, crossings, repositioning cruises, inaugurals, and President's Cruises.

Suite and Concierge Lounges, Suite Sun Deck, and Coastal Kitchen

Coastal Kitchen on Harmony of the Seas

When a sailing has a high number of Suite & Pinnacle Club guests, access to the Suite/Concierge Lounge, Suite Sun Deck, and Coastal Kitchen will be limited to guests staying in qualifying Suites, as well as to our top Pinnacle Club members onboard, based on cruise points," the email said. 

"Access will also extend to the guests in their stateroom. The number of top Pinnacle Club members granted access will vary depending on space and availability."

More members than ever

Diamond Lounge

The top tiers of Royal Caribbean's Crown & Anchor loyalty program have increased by 30% within the last year, according to Royal Caribbean International's CEO, Michael Bayley. 

The result has been overcrowding in loyalty and suite lounges. 

Royal Caribbean is not the only company seeing overcrowding in lounges. Recently, Delta Airlines has made changes to who can access their Sky Clubs in order to combat the issue. American Express Platinum cardholders, for instance, will no longer have unlimited annual visits. Instead, they'll be limited to ten per year. 

Rather than completely ban certain loyalty members from accessing the onboard lounges, Royal Caribbean sent out an email announcing that on sailings with a high number of top-tier members, Suite, & Pinnacle Club guests, access to the Crown Lounge, Suite/Concierge Lounge, Suite Sun Deck, and Coastal Kitchen will be limited. 

News comes just weeks after Royal Caribbean announced that the Diamond Lounge will be renamed

Courtney Brant, Director of Loyalty for Royal Caribbean announced that "...over the next few weeks, the Diamond Lounge — beloved by our Diamond, Diamond Plus and Pinnacle members — is being specially renamed as the Crown Lounge across our fleet."

When this change was announced, Royal Caribbean Blog readers had numerous theories as to why they were implementing this fleetwide change.

"Seems like a no brainer to me that this is the first step to ultimately removing Diamonds from having lounge access," wrote Margaret

Serenade and Mariner of the Seas docked in Cozumel

Reader Rackham said, "I'm speculating that with the name change, Diamond access could be determined on a cruise-to-cruise basis depending on how many Diamond and up C&A members are aboard." 

While just a theory at the time, his prediction ended up becoming reality within a month! 

It is important to keep in mind that Diamond, Diamond Plus, and Pinnacle Club members will still have access to the Crown Lounge on every sailing.

If the lounge ends up being reserved for Diamond Plus and Pinnacle Club passengers between the hours of 5 and 8 p.m each night, Diamond guests will still be able to access it at any other time. It may be the case that one sailing you're on sees a temporary adjustment, with the next having no restrictions whatsoever. 

RelatedRoyal Caribbean to rename Diamond Lounge to Crown Lounge