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Royal Up!


Labdoodlvr
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This is a disadvantage of using RoyalUp to sail in Star Class compared to booking Star Class conventionally.

The genie won't reach out before you are actually upgraded to Star Class.  Since RoyalUp can occur very close to sailing this does impact this aspect of how a genie prepares for your cruise based on your preferences.  Normally the genie has months to get to know you and everyone's preferences.  With RoyalUp the genie may not have enough time to prepare like they would with a conventional Star Class booking.

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We just received an email to bid on an upgrade for our January cruise, but we are hesitant to do so, because that sailing qualifies for the C&A double points(booking have to have been made by 9/30/2021).  If we win the Royal Up bid would it be considered an 'new booking' and no longer qualify for double the points?  

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4 hours ago, BillS said:

We just received an email to bid on an upgrade for our January cruise, but we are hesitant to do so, because that sailing qualifies for the C&A double points(booking have to have been made by 9/30/2021).  If we win the Royal Up bid would it be considered an 'new booking' and no longer qualify for double the points?  

No, you will retain the same points you would have gotten for your original booking if you win the RoyalUp.

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  • 3 weeks later...

We RU’d to Star Class and were notified one day prior to sailing. Our Genie and the head of the department contacted us immediately.  We did not get the questionnaire we received in the past with full booking but overall, not really noticeable; she still prep’d for us. If upgraded without much time, do let your Genie know your preferences when he/she meets up with you. We waited a couple days since we were used to our Genie anticipating. Don’t do that. Let them know right away. Otherwise, you might not get those early afternoon wings and tenders, lol (our preferred snacks). 

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  • 3 weeks later...

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