deep1 Posted August 6, 2020 Report Share Posted August 6, 2020 I know I’m more likely to get pregnant than actually sail on November 1st on Harmony but I am a no quit kind of guy. Tried checking in a few times now. Keep getting “we’ve hit a snag” when I get to the end of each of us. That’s trying to do it through the app. I entered all info on line for each of us. Says “view set sail pass” but nothing? MrB, crisgold52 and ellcee 3 Quote Link to comment Share on other sites More sharing options...
deep1 Posted August 6, 2020 Author Report Share Posted August 6, 2020 Go ahead... Laugh... One of these extensions will be the last and there will be a first new sailing. Nobody knows when that is... jaredhamburg, LizzyBee23, KristiZ and 1 other 4 Quote Link to comment Share on other sites More sharing options...
jaredhamburg Posted August 6, 2020 Report Share Posted August 6, 2020 9 minutes ago, deep1 said: Go ahead... Laugh... One of these extensions will be the last and there will be a first new sailing. Nobody knows when that is... I checked in for my September 2020 cruise even though the odds of sailing back then were quite small. Like you, I hope for the best in these situations. Soon, we will all be on the water again. Baked Alaska 1 Quote Link to comment Share on other sites More sharing options...
PRebecca Posted August 6, 2020 Report Share Posted August 6, 2020 I keep checking into mine knowing there's only a tiny chance of actually sailing (11 days till I can check into my Nov 2020 trip). Like many others have said in various threads, I really enjoy the planning and prepping and need a vacation to look forward to! I haven't had the snag issue though, I hope you get it figured out! I bet their IT department and web traffic is a night mare Quote Link to comment Share on other sites More sharing options...
AGSLC5 Posted August 6, 2020 Report Share Posted August 6, 2020 1 hour ago, deep1 said: I know I’m more likely to get pregnant than actually sail on November 1st on Harmony but I am a no quit kind of guy. Tried checking in a few times now. Keep getting “we’ve hit a snag” when I get to the end of each of us. That’s trying to do it through the app. I entered all info on line for each of us. Says “view set sail pass” but nothing? Are you trying to check in via the website or an App on your phone? If your using the computer you need to stop lol and switch to the app on the phone because it works so much better.. If you are using the app then I am not sure lol Quote Link to comment Share on other sites More sharing options...
twangster Posted August 7, 2020 Report Share Posted August 7, 2020 Given that everyone at Royal is working from home and they have kids biting at their ankles like everyone else, a check in snag at 86 days away shouldn't be something to lose sleep over. Luggage tags don't even come out until ~40 days so wait a month and try again. AnnetteJackson and Sharla 2 Quote Link to comment Share on other sites More sharing options...
deep1 Posted August 7, 2020 Author Report Share Posted August 7, 2020 22 hours ago, AGSLC5 said: Are you trying to check in via the website or an App on your phone? If your using the computer you need to stop lol and switch to the app on the phone because it works so much better.. If you are using the app then I am not sure lol Both ways. Shows the info sitting in there but not really checked in. Added card to charge, checked the agreement boxes. The app says “snag” the on line doesn’t say anything. Just not locked in. I’m in Jersey with destroyed house no electric and weak cell service to retry . Baked Alaska 1 Quote Link to comment Share on other sites More sharing options...
deep1 Posted August 7, 2020 Author Report Share Posted August 7, 2020 14 hours ago, twangster said: Given that everyone at Royal is working from home and they have kids biting at their ankles like everyone else, a check in snag at 86 days away shouldn't be something to lose sleep over. Luggage tags don't even come out until ~40 days so wait a month and try again. Not twisted out of shape about it. Just another glitch I’m hoping isn’t part of more systematic issues. Quote Link to comment Share on other sites More sharing options...
PPPJJ-GCVAB Posted August 7, 2020 Report Share Posted August 7, 2020 15 minutes ago, deep1 said: I’m in Jersey with destroyed house no electric and weak cell service to retry . So sorry you caught the brunt of Isaias' wrath! I do hope you get back to normal soon...just wanted to extend my well wishes. Baked Alaska and deep1 2 Quote Link to comment Share on other sites More sharing options...
deep1 Posted August 12, 2020 Author Report Share Posted August 12, 2020 Was finally (after the power came back last night) to complete it on the computer... The App still not working or showing set sails... Quote Link to comment Share on other sites More sharing options...
AGSLC5 Posted August 12, 2020 Report Share Posted August 12, 2020 15 minutes ago, deep1 said: Was finally (after the power came back last night) to complete it on the computer... The App still not working or showing set sails... Sadly I think November is going to be a No go. Princess and Holland America already postponed until Dec 15.. I am sad I had an awesome Thanksgiving cruise but its looking bad. Quote Link to comment Share on other sites More sharing options...
tonyfsu21 Posted August 13, 2020 Report Share Posted August 13, 2020 On 8/11/2020 at 9:13 PM, AGSLC5 said: Sadly I think November is going to be a No go. Princess and Holland America already postponed until Dec 15.. I am sad I had an awesome Thanksgiving cruise but its looking bad. Me too. Was really looking forward to another awesome Thanksgiving on Oasis! AGSLC5 1 Quote Link to comment Share on other sites More sharing options...
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