Carlos A.

I think that the family on your cabin situation was poorly managed by GS. I don't understand why they choose tho let the family keep the wrong cabin and wait until very late to give you a solution. 

You should address this to MBayley@rccl.com ASAP.

Wow, the family taking another cabin deserves a thread on it's own!

Edit, I just saw it!

Booked for Dec 11 Oasis sailing. 

Other passengers are reporting that the beach pool is also closed.

This seems like a "floating dry dock" to get the ship ready for Galveston. 

I also would be very upset. 

22 hours ago, JustMeJoe said:

Has anyone witnessed these signs?  I've been told this photo is from Freedom OTS.  Hope they have a LARGE Towel Stand.

This should be a thing in all RC ships.  

13 hours ago, SpeedNoodles said:

Really? Even if  you book many months in advance?  I guess I never saw anything anywhere on maintenance of anything when I booked Disney 5 months in advance.

Yes, you can check the Park Hours for the dates you will be visiting and there you will find which attractions will be closed on that day. It has always been like this on every Disney park.

12 minutes ago, CanHardlyWait said:

"Lucky to be able to cruise" Bull. People pay top dollar. I ain't Lucky. I ain't there for free. Emergency repairs are one thing. This sounds totally planned. And I am sick of hearing how much money cruise lines lost. That is there problem, not mine. 

Couldn't agree more

2 hours ago, CanHardlyWait said:

I'm going to disagree. You can't compare the two. At a Disney resort if a pool will be closed for maintenance, you will be notified at time of booking. Also the maintenance schedule for major attractions like splash mountain etc is published months in advance along with hotel pool maintenance so guests can plan accordingly to there own specific needs and wants. There is a difference.

This! When you're planning a trip to Disneyworld/Disneyland you can see in advance which attractions will be closed for maintenance so you can plan and decide if you are willing to go on certain dates. 

2 hours ago, Matt said:

I can tell you from experience just like on Royal Caribbean, some guests are aware in advance but most others are not. There are plenty of times people have thrown fits at the entrance to a closed ride because they had no idea it was going to be closed.

If your issue is with how maintenance gets notified to guests, I'm not going to argue with things can always be better and more transparent.

But like a theme park, cruise ships operate every day of the year and it's not unreasonable for maintenance to be necessary and areas shut down while they work on it. It stinks when it impacts your trip, but I don't believe anyone is entitled to compensation because of it.

I agree that an emergency maintenance can't be notified but a scheduled maintenance can. So I agree with you, things can always be better and more transparent, and they should be. 

I don't see why they wouldn't do it. It's location on Odyssey is a total waste of space on other Quantum ships. Plus it would be an extra revenue for RC.

So I think it's just a matter of time...

It seems that they've solved the issue and I just made my check in on the webpage, the app is still crashing a lot. 

So my check in window opened today. However I can't check in neither on the app nor the website.

On the website my cruise sometimes simply doesn't show and when it does it says that the Check In is already closed.

On the app sometimes the check in button doesn't show or I simply can't enter the cruise because it says it's not ready for the app yet.

It's a mess.

A few years ago I remember seeing a lot of threads speculating and people saying that an Oasis class ship wouldn't fit under Verrazzano-Narrows Bridge...

I wonder what happened... 

There are no customs on Mexican passenger cruise ports. You only need an ID to get back on the ship (and sometimes only with your seapass)

1 hour ago, WAYNO said:

I really didn't know so many people were disgusted with others wearing their C&A pins.  I just may have to find mine and wear it on my next cruise.

I don't think that wearing them is what bothers other people, is the people that act entitled while using them, so go ahead and wear whatever you want on your next cruise, I'm sure no one will be disgusted about it, unless you act entitled... 

15 hours ago, deep1 said:

All the shows we attended we were directed to nice seating. At Aqua 80 we were seated one row directly behind "Star Class" .  Ice show right down front and center. We didn't do "Cats".  Only one venue, a bar, for adult comedy show, did we get no special treatment.  

How early did you arrived to the shows? Did you noticed at what time they released the reserved seating for everyone else? 

18 hours ago, Butch R said:

Staff:  the staff on The Breeze really bungled debarking for us. And that is another long story for later.

 

 

Do tell

Why not an aqua coaster like The Blaster on Navigator?

22 hours ago, JoeV said:

I just purchased Xplor tickets for our Cozumel visit Oct 5-9.

In the past, I purchased my tickets directly through Royal but this time I opted to buy directly through the Xplor site. I don't remember buying a ferry ticket when buying the excursion through Royal.

My question is....

If you purchase excursion tickets from a 3rd party or just want to shop at Cozumel Playa del Carmen do you have to buy a ferry ticket? Where do we buy tickets? Or is this provided by Royal?

Thanks

There are a couple of options:

https://ultramarsales.ultramarferry.com/en/routes-and-departures.html

https://winjet.mx/en/schedules/

14 hours ago, Jamie F said:

so i have 3 people staying in a owners suite onboard ovtion of the seas, and we all LOVE the bathrobes they give us, but there isnt enough for all of us. can i ask for more bathrobes? or will i be charged for it. if you wanna know i am in a sky class room.

 

Thanks!

You can't take te bathrobes home with you, even if you're staying on a suite. If there are 3 persons on the reservation there should be at least 3 bathrobes available on the suite, why there wouldn't be enough robes for all of you?.

P.S. It's not a "cleaner", the position is called Stateroom attendant. 

43 minutes ago, Psycho and Barb said:

We sometimes wonder...If this was posted by a real cruiser or someone just wanting to slam a cruise line or ship...Their only post and why post something like this and not come back to answer any questions?  

In this case it appears that this person thought this was an official RC page.

The 2018 World Cup was broadcasted on Harmony of The Seas and several other ships back then so I hope this time will be the same.

2 hours ago, Eddy said:

Well this happened in the same place 2019. Now thats rare or common? Overall, at least 32 shark attacks have been reported in the Bahamas since 1749, followed by 13 attacks in Cuba during that time period, including one in 2019, according to the Florida-based International Shark Attack File.

 

It's very rare. According to data from the Florida Museum of Natural History, you have a 1 in 79,746 chance of dying from a bolt of lightning, compared to a 1 in 3,748,067 chance of dying from a shark attack. 

What really matters is citizenship, so according to RC FAQ:

Quote

For US Sailings: Non-US Citizens will require a passport and the necessary visa for entry into the United States. On Transatlantic and Transpacific sailings European and Chinese guests will require ESTA (Europe) and EVUS (China).

https://www.royalcaribbean.com/mex/es/faq/questions/non-united-states-citizen-travel-documentation

He needs a Mexican passport, not only his green card.

2 hours ago, SpeedNoodles said:

"b. Liability for Loss of or Damage to Baggage. Unless negligent, Carrier is neither responsible nor liable for any loss of or damage to Passenger’s property, whether contained in luggage or otherwise."

 

I don't get why they don't bu they should be responsible for any loss or damage!

18 hours ago, MarcBerger said:

from recent pictures of top deck, curves and inclines, I'm thinking a go kart track!!

I hope that's not the case. NCL ships looks horrible with the Kart tracks on the top deck.