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Clear Laker

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  1. Love
    Clear Laker reacted to twangster in What does ICON Class mean for us?   
    Kind of ironic.  Cruise ships account for a very, very small number of ships sailing the seven seas compared to the tankers, container and cargo ships.  
    "Fixing" a few dozens ships looks good, ignoring thousands of others is typical media and society in general.  
    Go to marinetraffic.com.  How many cruise ships do you see versus all the rest?
    Green = Cargo
    Red = Tankers
    Blue = Passenger (including cruise ships)
    But let's single out the cruise ships because they generate clicks for "news" outlets.  Cargo ships?  Not so much.  

     
     
     
  2. Thanks
    Clear Laker got a reaction from mcala in Singles   
    We were on an Allure cruise.  There was an organized group of 650 singles.  They had many events throughout the week. 
    Were you looking for RC organized singles meet ups?
  3. Love
    Clear Laker reacted to Zacharius in Frequency of Alcohol Fuelled Incidences   
    I think, in addition to the drink packages, one has to also realize that it's easier for people to spread the word about things. 15-20 years ago, if someone got drunk on a ship and cause an issue, few people outside of that ship ever really heard about it. Now, someone can post their experience online and blast it to thousands and thousands of additional people.
    It's kind of like network news...are bad things happening more in 2019, or are we just hearing more about what has always been happening? I think the latter.
  4. Love
    Clear Laker reacted to Lovetocruise2002 in FYI: Re-pricing a "sold out" room   
    This topic has been discussed a bit here of late and I thought I would share my experience today.  As many of you know, I track pricing on my bookings.  Many have asked lately what happens when a cabin is "sold out" and if it would still be eligible for a re-price?  I have had very good luck with this situation in the past.  You can see how I go about doing it here. 
    Yesterday I noticed that the current August promo includes KSF up until December 2020.  We have the Villa booked on Harmony with 5 kids on that reservation under the age of 12.  That cabin is obviously "sold out" as there is only one of those on the ship and we have it.  I did a mock booking yesterday morning and checked it against my records and there appeared to be a price drop on the suites overall with the KSF promo.  Later in the day, I emailed my TA and heard back this morning.  Saved an extra $1315 with KSF even with a "sold out" cabin. 
    The reason why I am sharing this is not to say that this will always be the case, but it does pay off to check and ask.
  5. Thanks
    Clear Laker got a reaction from Matt in Empress of the Seas   
    @Twangster is currently live blogging on her. 
    Lots of great pictures to see.
  6. Like
    Clear Laker got a reaction from Fuzzywuzzy in Empress of the Seas   
    @Twangster is currently live blogging on her. 
    Lots of great pictures to see.
  7. Thanks
    Clear Laker reacted to Skid in “Symphony No. 17: Celebration, Relaxation, Exploration, Reflection” – 07/27/19 – 08/03/19   
    I don't blame you for being upset about this. I'm someone who believes that principles and communication mean something. If I were you, besides the survey, this would be a time I'd email Micheal Baily 's office. ( mbayley@rccl.com ) I think it would be proper in this case to let them know your C&A status and that you not only sail in suites, but that you are also a star class customer (even if not this time).  The fact that 2 out of 2 crew members were of no help or just didn't know is inexcusable. You should find out the hotel director's email and copy that office.
    Now that I got this off MY chest, you let it go for the time being and love every minute that's left on your cruise---it will be over all too quickly. Good luck and have fun!
  8. Like
    Clear Laker reacted to WAAAYTOOO in “Symphony No. 17: Celebration, Relaxation, Exploration, Reflection” – 07/27/19 – 08/03/19   
    What a ridiculous idea !  Either have an expedited boarding or don’t bother.  This kind of thing just infuriates me.  Why put the passengers and the staff into a situation like this with no resolution ?  Just take the signs down and forget it.  If nobody is going to monitor or enforce it, the program is worthless.  I hope you give them a horrible review for this.
  9. Confused
    Clear Laker reacted to Lovetocruise2002 in “Symphony No. 17: Celebration, Relaxation, Exploration, Reflection” – 07/27/19 – 08/03/19   
    Fast Track Boarding...Fail #2!
    One of the reasons I wanted to get off today was to check out Fast Track Boarding again. Today Royal got it correct in that the first gangway (coming back to the ship) was dedicated to Fast Track Boarding.  Here is the signage for it. 


    This was about all Royal got correct. 😒
    For research purposes, I asked the crew member at the podium how it works. If guests who qualify for Fast Track Boarding would by pass the lines coming back, or if guests who don’t qualify would have to use the other gangway? The crew member at the podium had no clue. I pointed to the sign and he said, “Oh that, that is nothing. It doesn’t mean anything.”  Ok, classic Royal. Let’s roll out something and not give everyone the memo. 
    Upon our return to the ship, the lines were quite long at the Fast Track Boarding gangway, obviously because this was now the first gangway.  We got in line and did not notice them re-directing anyone or giving anyone priority. After we got to the podium, we asked another crew member about the process. He too said, “Oh no, you just get into line with everyone else.”  So Fast Track was slow track today.
  10. Like
    Clear Laker got a reaction from twangster in Smaller ships phased out?   
    Thank you!  Very Interesting.
  11. Love
    Clear Laker reacted to FManke in Why are Royal reducing the number of sea days on Oasis Class sailings?   
    This is a prime example of the difference between cruisers who use the ship as a means of transportation and the ones that use it as a all-inclusive resort. Still others pick and choose parts of both. Isn't that the best part of cruising? Choices?
  12. Like
    Clear Laker got a reaction from ChessE4 in Your Future Vision for RCCL   
    I would agree that is most likely the case.  That works best for maximizing revenue for the company, BUT not increasing the customers satisfaction.  This thread, I think, is about what would make us the paying customer's experience more enjoyable not increasing Royal's bottom line.  They are very good at that on their own.
  13. Thanks
    Clear Laker reacted to twangster in Your Future Vision for RCCL   
    Overall I'm pretty pleased with Royal which is why I am here.  This is how to make it better:
    Keep cruising affordable.   Improve the website. Add free texting across the fleet using wifi based chat applications such as iMessage, WhatsApp or FB Messenger.  More airlines offer this now for free.  Time to allow it on ships.  Stop trying to build chat into the Royal app and let people use what they use already.  Royal talks about making vacation stress free, communicating with loved ones on board and at home makes vacations stress free. Migrate all ships to O3b Voom and leave the 1980 satellite technology where it belongs, in the past.  Add technology to allow mirroring phones and tablets to cabin TVs Eliminate the Diamond happy hour binge drinking nightly event by removing it from the Diamond Lounge.  This would solve the "How many Diamonds can you cram into a phone booth" effect in the lounge every night.  Keep 3 drink coupons but expand the hours of use and quality of choices.  Give Diamond members 30% off drink packages, move Diamond Plus to 40% off and Pinnacle to 50% off drink packages.  Even at those rates there is still profit to be had.  Currently many guests at these C&A levels don't buy drink packages or drinks at all, relying on the nightly happy hour for drinks.  These changes would increase DX revenue and reduce happy hour costs, a combined win-win.   Deal with chair hogs by actually enforcing the rules and do so consistently across the fleet Add USB outlets to all ships, add power outlets by the beds Clarify dining package rules.  State exactly what is included, apply this consistently across the fleet Make all rules consistent and apply them consistently across the fleet.  Be consistent with every thing across the fleet. Make Sea and Sky suite class available on all ships with consistent benefits across the fleet.  Star class can remain exclusive to OA/QU. Smoke free casinos across the fleet.  If Celebrity can do it, so can Royal.
  14. Like
    Clear Laker got a reaction from mom2mybugs in brb700 Royals inept "IT Department"   
    I have worked in Information Technology for over 30 years was many of us here do.  In the years we have been cruising, Royal's IT department has always had a way to go to reach the best practices standards employed by others.  All tasks involving technology are rapidly evolving.  RC is not a small uncomplicated business. 
    Our answer for anything other than Cruise Planner purchases … use a Travel Agent.  It costs nothing and they will work with RC for you.
  15. Like
    Clear Laker got a reaction from Baked Alaska in brb700 Royals inept "IT Department"   
    I have worked in Information Technology for over 30 years was many of us here do.  In the years we have been cruising, Royal's IT department has always had a way to go to reach the best practices standards employed by others.  All tasks involving technology are rapidly evolving.  RC is not a small uncomplicated business. 
    Our answer for anything other than Cruise Planner purchases … use a Travel Agent.  It costs nothing and they will work with RC for you.
  16. Like
    Clear Laker got a reaction from RWDW1204 in brb700 Royals inept "IT Department"   
    I have worked in Information Technology for over 30 years was many of us here do.  In the years we have been cruising, Royal's IT department has always had a way to go to reach the best practices standards employed by others.  All tasks involving technology are rapidly evolving.  RC is not a small uncomplicated business. 
    Our answer for anything other than Cruise Planner purchases … use a Travel Agent.  It costs nothing and they will work with RC for you.
  17. Like
    Clear Laker got a reaction from MikeK in Jewelry Shop Onboard?   
    You usually will not find good deals on the ship.  At every port there are Esty & DI shops.  Not really good deals even through they are advertised as such.  You need to really know your stuff to get good deals.  Good luck
  18. Like
    Clear Laker got a reaction from Barbara T in Jewelry Shop Onboard?   
    You usually will not find good deals on the ship.  At every port there are Esty & DI shops.  Not really good deals even through they are advertised as such.  You need to really know your stuff to get good deals.  Good luck
  19. Thanks
  20. Thanks
    Clear Laker got a reaction from bramms24 in Drinking Age   
    Of the major lines only Norwegian Cruise Lines allows this.
  21. Love
    Clear Laker got a reaction from WAAAYTOOO in Best Tip   
    Prepay gratuities and cruise planner items (speciality dining, internet, drink packages,  and excursions) prior to your cruise.  It will allow you to budget for the most common additional expenses.
  22. Like
    Clear Laker got a reaction from KristiZ in Best Tip   
    Prepay gratuities and cruise planner items (speciality dining, internet, drink packages,  and excursions) prior to your cruise.  It will allow you to budget for the most common additional expenses.
  23. Love
    Clear Laker reacted to RTripp in 1st time cruisers, general questions...   
    Hello all, we just got back from our first cruise HOTS Western Carribean. Since it was our first, we wanted to share things we brought/ bought needed or did not need to help out others. 1- RC luggage tags are a completely a different size and type than flying oron other ships, you only find out 2 weeks before your cruise when your able to print your documents. Check out the picture below before buying the cutesy luggage tags! 2- some rooms Oasis class called “interior” / consider it streerage .. do NOT have doors, have  a type of sliding doors, so the door hanger cubby holes will not hang up in the rooms.  3-  this blog site is awesome, read read read, and on far right you can put hearts and smilely faces on blogs you like. 4-  the Cruise Compass is your friend! Take a picture of every page every day if you do not want to carry  it around. On HOTS, extras are under the stairs by the excursion desk.  Specifically need the times that restaurants are open & what deck they are on. 5- if your completely lost on the ship, the elevator area will give names of the locations & cooresponding decks.A wall ouside of each elevator deck is that deck’s floor plan a “ you are here spot” and where the bathroom is on that deck. 6-Almost all of the restaurants do NOT have bathrooms, go before you go in. 6- bring a disposable raincoat. For HOTS there were umbrella stands and RC umbrellas, but you want your own if your going to a nice diner since several Specialty Restaurants are in the Atrium/ open air area. 7- Bring one long sleeved sweater/ light jacket. Last week it rained most of our cruise, it was cold inside the dining areas & we were wet from running in heals to get to the location. 8- and bring capri or one long pant for mid June Caribbean cruise. 9- we did not need as much bug spray as we brought, look for the small half can of bug stuff..it’s all about small stuff to pack as light a weight as possible.  10- FYI the reef safe sunblock is almost like the consistancy of white paint looking, is confiscated at airport AND required in some countrys like Roatan . Do not buy it on the ship till your sure you port is not cancelled. We were about to pull into port, but Captain cancelled due to waves & high winds (yes 2nd largest ship The Harmony!), my friend had replaced her airport confiscated reef safe sunblock, but did not get to use it $40 bucks gone. 12- Hydrate..its free drink non  alcoholic drinks too . Or buy to try powdered electrolight called liquid IV, as supplements to stay hydrated. 13- If your traveling with different groups, discuss before hand with each other  that your on “couple time”, “only Family time”, “Friend time” , or “Me time” for each event/dinner or bar time. So your not torn trying to divide up your time and the pictures you want of couple or groups for that day. Or friends do not feel ditched for the day. 14- Expect VOOM not to work, tell important persons where you will be in 5 hours so they can plan if your out of communication ( our VOOM was down 2 out of 8 days & spotty the rest of the time RC actually gave us our$ back since it was so unreliable) . 15- Dry erase board for room, if 2 people and only one phone. Hubby slept in, so i went to breakfast ( he does not eat breakfast) and water aerobics  or towel animal making (yes its vacation do something different). Note  where you are going the place & deck and time & meeting pkace/time if you loose eachother.  So not wasting time looking for each other or upset. 16- There are phones around the ship, you can call back to rooms, if needed. 17- Bring dramamine,/ or wrist seaBands. HOTS slightly rocked with the swells the entire first four days ;day and night , sleeping, during dinner, top deck, bottom deck everywhere. I have Vertigo, so it have affected me more, but others were mentioning it too. Gosh this went longer than expected.Hope this helps! Happy cruising


  24. Like
    Clear Laker got a reaction from chrgrfndan in How early is early?   
    First ignore the recommended time.  Come when you want.
    Early is 10 am.  Usually they start checking people in at 10 am.  The early birds get there just before that.  Typically boarding starts around 11 am.  Sometimes a little earlier or later depending on the ships arrival and clearing of the ship.
    Upon arrival you go through security (like an airport) then you go into check in lines based on your Crown & Anchor status.  It goes fairly quickly.  From there you go to staging chair areas.  Then you board.
  25. Like
    Clear Laker got a reaction from WannaCruise in Would you bother your TA with a $90 price drop   
    Our last cruise at 92 days prior (final payment is due at 90 days prior) we repriced and changed our cruise from refundable  to nonrefundable.   We saved almost $500.  To us that is real money especially when sailing from San Juan.
     
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