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Mike.s

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Posts posted by Mike.s

  1. On 8/2/2023 at 8:49 PM, Jay66 said:

    Thanks everybody.  I spoke to the travel agent last week but they couldn't help.  Said we will be told in due course.  There's 2 of us going and we have different online  check in days and the TA wasn't interested in that either   

    Might be time for a new travel agent, I wouldn't be happy with those responses.

  2. 3 hours ago, mrsemmio said:

    Hi sorry for basic questions - new to all of this.

    Which plug adaptors will I need onboard the Explorer of the Seas - EU or US?

    Also - do I need to pack my own pool towels?

     

    Thanks!

    From memory take both as I think there are both types of outlets, re the pool towels you check them out against your sea pass onboard, so no need to pack some.

  3. 14 hours ago, twangster said:

    Given how robust cruising has become recently I wouldn't be surprised to learn of something like a reborn Pullmantur rising from the ashes with a new name.  

    Royal has to be careful not to sell off a ship only to have it come back and compete in their backyard.  An arms length but partially invested company can be controlled and used as a place to send old ships out to pasture.  

    So perhaps more ships coming TUI/Marella's way here in Europe. Not sure if they have any ownership of Marella (it's part of the TUI group) but TUI Cruises is a joint venture and Marella is currently sailing with 5 x Celebrity/Royal ships.

  4. 14 hours ago, TXcruzer said:

    Where does Royal's liability end?

    Once the bag makes it off the ship, is it not now the liability of the port? On embarkations day, your luggage is the liability of the port until it is on the ship?

     

    If your bag was found in the terminal, as you have been told, it would appear to me that you really have no recourse with Royal.

    Have to disagree, you paid Royal for the cruise, which includes the baggage handling services, not the port. Your contract is with Royal so they have to be responsible. Either way as good customer service Royal should pick up the tab.

  5. 3 hours ago, steverk said:

    RCG already owns 1/2 of Marella through it's joint venture known as TUI group.  Does that count?

    Their ships are retired Royal Caribbean and Celebrity ships, so maybe not.

    I thought it was only the German ships that sail under the TUI name that are a joint venture, Marella was a standalone UK brand owned by TUI.

    https://www.tuigroup.com/en-en/about-us/about-tui-group/our-business/cruises

     

  6. 12 hours ago, emcguire513 said:

    I am cruising with Royal for the 1st time…

    When I put excursions in my cart, will the tickets be saved for future purchase?  Also, will that exact price be locked in? Or will the price go up  and down?
    As they usually do. 

    I believe the contents of the cart are saved but the price is not locked in and could (probably will) be different when you check back.

     

    Advice is to buy at a price you are comfortable with, you can always cancel and rebook should the price drop in the future.

  7. We've sailed on both, Anthem, lots to do if you want to, bigger and better shows, does have some drawbacks, the Schooner bar isn't big enough and gets drowned out by the music hall and we didn't like the 4 main dining rooms. We liked the ship overall and We Will Rock you is amazing (assuming you like Queens music).

    If you're after a more traditional laid back cruise I'd go for Vision, much more intimate, loved the main dining room and we had great service everywhere.

    As others have said you can't go wrong with either, but for me I'd go Vision.

  8. As already stated by others,

    Chair hogs, enforce the rules.

    Main dinning room, bring back the old menus and enforce the dress code, it's not too much to ask to remove baseball hats and flip flops.

    Move to a set price for the drinks/wi-fi package, it seems most other cruise lines offer it for a fixed price, the same for all their ships.

    Include gratuities in the base fare.

    Rotate the ships more often, we've got bored of Anthem out of the UK.

    I've noticed that many people have come up with the same list, perhaps Royal should take note.

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