GrnMtnMan Posted June 4, 2023 Report Share Posted June 4, 2023 Does RCCL ever provide a courtesy fare adjustment in emergencies? My family was due to board the Wonder of the Seas next Sunday, June 11. But my wife has had a medical emergency, and we won’t be able to travel for a few weeks. She went the to the ER last night and she’ll be hospitalized for a bit of this week.We’d like to simply shift our cruise by a few weeks, but the fares for those sailings are now $5,000-$10,000 more expensive than our current one, which we booked Fall 2022.We have travel insurance, but even though it covers 100% of qualified cancellations, that’s not enough to get us on a sailing a month later.Any chance that RCCL will extend us a courtesy and allow us to just shift the already paid-in-full-fare that was-the-most-expensive-sailing-at-the-time-we-booked-it to another sailing.And or trip is being handled by a travel agent, so I’m hoping she might be able to work some out too.Thanks! Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted June 4, 2023 Report Share Posted June 4, 2023 Very sorry to hear that your wife is in the hospital. I sure hope she is fully recovered very soon and that you get to cruise. Quote Link to comment Share on other sites More sharing options...
Ryan79 Posted June 4, 2023 Report Share Posted June 4, 2023 Only one way to find out….ask! Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted June 4, 2023 Report Share Posted June 4, 2023 You might find an agent who would waive the change fee, but unfortunately you're not going to get to rebook a new cruise at the price your current cruise is booked at. Quote Link to comment Share on other sites More sharing options...
Pattycruise Posted June 4, 2023 Report Share Posted June 4, 2023 Thankfully you have travel insurance! this is a fan page, not an official RC page. Personally I doubt they will do a switch, but you won’t know until you ask. Maybe email the CEO? Mbayley@rccl.com and plead your case. Include reservation #, ship and sail date as well as desired replacement, it can’t hurt. Quote Link to comment Share on other sites More sharing options...
PeloAl Posted June 4, 2023 Report Share Posted June 4, 2023 I wouldn’t hold my breath… VirtKitty 1 Quote Link to comment Share on other sites More sharing options...
GrnMtnMan Posted June 8, 2023 Author Report Share Posted June 8, 2023 Well, travel agent said she asked, but nothing was offered. So we had to cancel, and will attempt to get funds back from insurance. The rates for the Wonder of the Seas for the dates we could go are 60% higher (so +$6,000 for same itinerary), with inferior room locations compared to our booking (which we made in September 2022). So we're gonna try for next summer. Thanks for the tips! WAAAYTOOO, Neesa and fireclan 3 Quote Link to comment Share on other sites More sharing options...
Jill Posted June 9, 2023 Report Share Posted June 9, 2023 5 hours ago, GrnMtnMan said: Well, travel agent said she asked, but nothing was offered. So we had to cancel, and will attempt to get funds back from insurance. The rates for the Wonder of the Seas for the dates we could go are 60% higher (so +$6,000 for same itinerary), with inferior room locations compared to our booking (which we made in September 2022). So we're gonna try for next summer. Thanks for the tips! Unfortunately re-booking last minute usually means very high price as cabin inventory is low. Have you checked the Going Going Gone? RafaellaCG 1 Quote Link to comment Share on other sites More sharing options...
twangster Posted June 9, 2023 Report Share Posted June 9, 2023 The problem is that if Royal offered a courtesy fare adjustment it would quickly spread on social media all you have to do is tell Royal you broke a leg and you could change ship and sail date. Thousands would suddenly have broken legs at the last minute. Social media is the downfall of society. PeloAl, Baked Alaska, tjcruisers and 5 others 6 2 Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted June 9, 2023 Report Share Posted June 9, 2023 @twangster You hit the nail on the head. Currently social media has everyone convinced that service sucks, the MDR sucks, and whatever rumor is facts. PeloAl, Ryan79, Baked Alaska and 4 others 7 Quote Link to comment Share on other sites More sharing options...
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