TonyK Posted March 8, 2020 Report Posted March 8, 2020 I am going on HOS in 28 days , my room is an ocean view balcony. I have noticed that the price has dropped $900 for the same cruise with a large balcony. Can someone tell me if it is worth calling RC and asking for some type of on board credit or something else? Quote
gi333 Posted March 8, 2020 Report Posted March 8, 2020 Good luck. Spent 2 hours on the phone to get compensation for the 300$ price drop and nothing.... Quote
Bakerette Posted March 8, 2020 Report Posted March 8, 2020 Since you are within 90 days of your cruise would be to just ask to be upgraded to a higher category room. Quote
WAAAYTOOO Posted March 8, 2020 Report Posted March 8, 2020 Since you are past final payment date, you will not receive any $$ rebate or OBC however, as Bakerette suggested, you may be able to upgrade to a higher category room for little or no $$ if the price of those higher carptegories have fallen sufficiently and there are rooms available in that category. Neesa 1 Quote
gi333 Posted March 8, 2020 Report Posted March 8, 2020 Tried it already. No luck. Will try again as soon we get closer. Quote
Hagar Posted March 8, 2020 Report Posted March 8, 2020 The webinar this week really emphasized how bad phone waits will be. Hoping this all settles down soon Quote
Baked Alaska Posted March 8, 2020 Report Posted March 8, 2020 14 hours ago, TonyK said: I am going on HOS in 28 days , my room is an ocean view balcony. I have noticed that the price has dropped $900 for the same cruise with a large balcony. Can someone tell me if it is worth calling RC and asking for some type of on board credit or something else? Why not just cancel and rebook? Given the COVID-19 cancellation policy, couldn't you do that? Best to bring in a TA on this one. Quote
AnnetteJackson Posted March 8, 2020 Report Posted March 8, 2020 3 hours ago, Baked Alaska said: Why not just cancel and rebook? Given the COVID-19 cancellation policy, couldn't you do that? Best to bring in a TA on this one. Be careful with this..... with the amount of FCC they are going to be processing it could take a month before you get that FCC that you could then apply. The FCC will also have the cruise you cancelled on it with the sailing and date - many times they will catch this and not allow it to be applied to the same sailing you were on, but a different one. Baked Alaska 1 Quote
AnnetteJackson Posted March 8, 2020 Report Posted March 8, 2020 14 hours ago, gi333 said: Tried it already. No luck. Will try again as soon we get closer. They should do this for you. Its called a complimentary upgrade - where you ask for an upgrade knowing that you will not get a refund. Even in the TA call center we can get someone that is not aware they can do it and we have to call back.... so good luck! Neesa and Baked Alaska 2 Quote
Chadster Posted March 8, 2020 Report Posted March 8, 2020 38 minutes ago, AnnetteJackson said: The FCC will also have the cruise you cancelled on it with the sailing and date - many times they will catch this and not allow it to be applied to the same sailing you were on, but a different one. Thanks for this heads-up, Annette; I had originally considered doing this, but wondered if that would cause an issue. All the more reason I'm glad I'll be changing dates now! Quote
LeonCA Posted March 8, 2020 Report Posted March 8, 2020 I think the smarter idea is call and get the FCC, and rebook after this virus insanity. Nothing important than life and safety of you own family. Quote
Baked Alaska Posted March 9, 2020 Report Posted March 9, 2020 3 hours ago, AnnetteJackson said: Be careful with this..... with the amount of FCC they are going to be processing it could take a month before you get that FCC that you could then apply. The FCC will also have the cruise you cancelled on it with the sailing and date - many times they will catch this and not allow it to be applied to the same sailing you were on, but a different one. See! This is why you use a TA like @AnnetteJackson and Sharla at MEI!! Neesa, WAAAYTOOO, Chadster and 1 other 2 2 Quote
Ndfan89 Posted March 9, 2020 Report Posted March 9, 2020 Saturday I called and got my cruises repriced. I have two cabins booked for a back to back in May on Indy (spacious ocean view W/ balcony) I was able to upgrade to a junior suite for both cabins for both cruises for a total of $527. This is my daughters graduation trip. I hope the hysteria is over. SpeedNoodles, SteveinSC, Neesa and 3 others 4 2 Quote
Newtorc Posted March 9, 2020 Report Posted March 9, 2020 On 3/7/2020 at 10:21 PM, TonyK said: I am going on HOS in 28 days , my room is an ocean view balcony. I have noticed that the price has dropped $900 for the same cruise with a large balcony. Can someone tell me if it is worth calling RC and asking for some type of on board credit or something else? Any luck? Or did you get an upgrade? Quote
TonyK Posted March 17, 2020 Author Report Posted March 17, 2020 I cancelled because of the Corona virus. Quote
Bakerette Posted March 17, 2020 Report Posted March 17, 2020 On 3/7/2020 at 10:21 PM, TonyK said: I am going on HOS in 28 days , my room is an ocean view balcony. I have noticed that the price has dropped $900 for the same cruise with a large balcony. Can someone tell me if it is worth calling RC and asking for some type of on board credit or something else? Since you are cruising between March 15th & April 10th your cruises will be cancelled & you will be issued. Refund in the form of FCC if you don’t call and let them automatically cancel your cruise, but if you call Royal Caribbean & cancel the cruise & ask for the refund to go back to your credit/debit card. According to their website under the COVID-19 travel advisories says that “Royal Caribbean will automatically cancel all cruises between March 15th & April 10 & issue FCC. Quote
TonyK Posted March 17, 2020 Author Report Posted March 17, 2020 Royal Caribbean sent me an email that had a link which gave me an option of whether I wanted $ refund or 125% credit. If you choose $ there is a form to fill out, so you don't have to call. WAAAYTOOO 1 Quote
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