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Im sure some here have used the myVegas app to get OBC...if so, whats the process like? It says must be used within 14 days.  Is that of redemption or of booking the cruise?  We have 2 sailings booked, one we just changed from JS to GS, wonder if that would count for a "new" booking in their eyes...really not sure who to call and ask these questions so figured I would start with the REAL experts here!

 

Thanks!!!!

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Hi 😊

MLife really needs to correct that wording, it is ridiculously confusing. There was a discussion on this very topic recently within another thread - this link is not to the original post, but takes you to what I think will be the pertinent part of the thread. As you will see, you aren’t the only one confused (I surely was...):

 

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You have 14 days to use the obc voucher once it is redeemed through the app. On top of that, your cruise must have been booked no longer than a month prior. So basically your best bet is :

1. Figure out what cruise you want and book it.

2. Immediately after, redeem the OBC through the app and get your voucher number

3. Call Royal with the voucher number and they will add it to your account.

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@hsweat22, I doubt just changing cabins would restart the 30 day clock.  I believe it's a third party firm working for Royal that processes the points, but that's just a guess.

If the voucher is denied they send instructions on how to add the points back to your MyVegas account.  I cashed in some for a previous cruise and was denied as I had some sort of "Casino Discount Code" (of like $13) on the booking, and the denial message had the instructions on how to do that.

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On 4/16/2019 at 11:55 AM, hsweat22 said:

@bcarney Thank you!! My fear was I would trade in for the OBC, it get denied, and then I cant get my points back!

I went through my old emails and this was in it:

If you would like to cancel your reward, please follow the steps below:
 
          1.) Go to your wallet in the rewards section by clicking on “My Purchases” 
          2.) Click the “Redemption Pending” tab and select the reward you would like to cancel 
          3.) Click on the “Cancel Reward” link above “Contact Number" 
 
When unredeemed, your Loyalty Points will be refunded, and the reward will show up under 'Refunded & Expired' in your 'My Purchases'. For rewards that offer a self-cancel option, you can cancel up to 5 rewards in 30 days.  

 

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  • 7 months later...
1 hour ago, WAAAYTOOO said:

Easily.  We’ve done significantly more than that at one time.  You should have no problem 

I may be wrong, but my understanding was you can only apply one credit per booking (per person)? So you can redeem as many points as you want for the highest OBC, but you can't redeem for 4 $50 OBC vouchers just because you have enough points

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No, if I’m understanding your question.  Dan often redeems more than one voucher denomination. Example....if he has enough points to redeem $650 worth of onboard credit, he might redeem 1 X 500 and 1X 100 and 2 X 25.  I’m just making up those numbers I cannot recall the true denominations. But my point is that you can use multiple redemptions and denominations to redeem your points.  He does it all the time.

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21 minutes ago, WAAAYTOOO said:

No, if I’m understanding your question.  Dan often redeems more than one voucher denomination. Example....if he enough points to redeem $650 worth of onboard credit, he might redeem 1 X 500 and 1X 100 and 2 X 25.  I’m just making up those numbers I cannot recall the true denominations. But my point is that you can use multiple redemptions and denominations to redeem your points.  He does it all the time.

There for a second i was gonna have to say...Step away from that drink package, cause i've not see those denominations in the last 2 years. 😂

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20 hours ago, WAAAYTOOO said:

No, if I’m understanding your question.  Dan often redeems more than one voucher denomination. Example....if he has enough points to redeem $650 worth of onboard credit, he might redeem 1 X 500 and 1X 100 and 2 X 25.  I’m just making up those numbers I cannot recall the true denominations. But my point is that you can use multiple redemptions and denominations to redeem your points.  He does it all the time.

So if I have 1 million loyalty chips...and its 100,000 LP for $100 OBC...I could cash in 10 of them for $1000 OBC?.....I didn't think that was the case..am I missing something here?

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  • 2 weeks later...

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