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Rose City Cruiser

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Posts posted by Rose City Cruiser

  1. 18 minutes ago, BethinGr said:

    Got some OBC on day 2 but it’s less than half of what was promised. We checked with Guest Services and it had showed up. 

    Still trying to work with Kristina, casino host, on any casino credit. She took a copy of the emails that were sent to me with the full promised amount and said she is “still working on it.” We are on day 4 of the cruise...

    Be prepared to now work with Club Royale Customer Outreach team post-cruise.  Enjoy the rest of your cruise.   

  2. I had reservations about the new Coco Cay being crowded with two ships there.  But that was not the case when I was there at the end of June.  They set up the food spaces similar to how Windjammer is with separate food stations instead of a single line which helps with crowds.  There's plenty of loungers around the Oasis Lagoon but go early to get the best spots.  Beaches were pretty much empty.   So you won't have a problem finding a good spot there. 

  3. 11 hours ago, BethGR said:

    I'm printing all of this out, tho we shall see if it actually works!  We board on Monday.

    To save you time from the Guest Services line, go straight to the Casino Host.  Guest Services will just tell you Club Royale bookings is a separate dept.  Don't expect the credit to appear during your sailing.  I just received my credit and I got off the ship on June 29th.  Maybe they now have sorted everything out and are efficient in providing the credits.  Hope you enjoy your cruise!

  4. 10 hours ago, Bbjunkie said:

    As of Saturday, June 22, Navigator was the only ship scheduled to dock there on Wednesday, but lo and behold, Majesty was there when we arrived.   Oh, and many of the passengers on Majesty were NOT happy about it.).

    We were on Majesty that day and loved Perfect Day at Coco Cay!  I was disappointed about not going to Cuba but excited to experience the new Coco Cay. 

  5. If you booked your cruise through MyVegas/Club Royale, contact Club Royale via wifi calling. Request them to contact the ship's guest services to confirm the onboard credit owed to you. If Club Royale tells you to speak to Guest Services first, tell them they told you to speak with them. The employees at Guest Services are trying their best but it seems like they don't have the directive from Royal HQ to give out thr promised OBC owed. It's unfortunate and disappointing. Hope this helps! 

  6. 9 hours ago, twangster said:

    It's possible different satellites are used in Asia and internet service in some countries may be subject to government oversight different than in the West

    Does this mean apps like Facebook and Facebook Messenger might not work on Spectrum of the Seas since it is not accessible in mainland China? 

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