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WAAAYTOOO

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Posts posted by WAAAYTOOO

  11. room switch glitch! sometimes it's hard to be loyal!

    in Royal Caribbean Discussion

    Posted

    1 hour ago, SplashOfWater said:

    We have a suite guarantee on Explorer in November (casino comp). I'm definitely worried that they will mess it up at some point. I keep checking the price between the guarantee and a Junior Suite but it's more than I want to pay. I have found that if you click "Manage reservation" it shows "deluxe/suites guarantee", which gives me some short-term peace of mind that nothing has changed.

    Thanks for the info on “Manage Reservation”. Is that a new feature ?  I don’t recall seeing it until a week or so ago.  I’ve never actually clicked the link !  😂

  12. room switch glitch! sometimes it's hard to be loyal!

    in Royal Caribbean Discussion

    Posted

    Yep.  This happened to us a few months back.  The silver lining that came out of this mess was that they assigned us a room on the spot (once I called to find out WTF they had done) and so I was able to move to a more desirable location before everything was sold out and there was nowhere left to move [to].  They actually screwed up 2 separate reservations with the same glitch but luckily ours both got resolved favorably.

    Like you, @PRMLVM, I feel bad for those people who don’t know any better and then get humped b/c there’s nothing that can be done to fix it down the road.

    One other note.  WHY can’t they list the complete information on your GTY cabin on the website (or app) ?  When you click “more information” to see your room #, it will just show “GTY”.  How much harder would it really be to show the actual cabin category (XB or XS or Whatever the actual category is) ?  Then you would know for sure that something was amiss with your reservation.   …but b/c it only shows GTY, you have no way of knowing that they are really holding the CORRECT GTY category.   It’s baffling to me why they can’t include the actual GTY category.  We don’t do GTY very often but when we do, I want to know that they have it right !

  20. There are now 3 set times for Main Dining dinner

    in Royal Caribbean Dining

    Posted

    On 5/31/2025 at 10:32 AM, BR34 said:

    We've only been on a couple of cruises so far and have only done MTD, typically around 7 or 7:30 and have always gotten the same table and wait staff, is this not typically the case with MTD? I've seen Matt reference lines and not getting the same staff as a negative to MTD, but that hasn't been our experience so I've been curious. Maybe we've just gotten lucky?

    Actually, getting the same table and wait staff consistently is a fairly new thing for MTD.  When it first came out, MTD worked just like a restaurant on land...you showed up when you wanted to eat and they gave you the next available table.  There was often a wait and you almost never got the same servers.  Then there was a period of time, right after the pandemic, when they began morphing MTD to more of a "middle" traditional time and it was a MESS.  The process continued to evolve to what it is now, which runs very smoothly and very efficiently, at least, in my experience.  Yes, you can STILL show up whenever you want to and there's still a chance that you might have to wait but they work VERY hard to please you and if you want certain table/servers, they will get them for you if at all possible.  Often I have had them seat us at a slightly different table, but still with the same servers...which is fine.  🎵 You can't always get what you want...🎵

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