Snotarni

Good Luck!!!

Isnt it funny how the charge goes through in minutes but the refund takes weeks ...

Agree, that is great question and one that I was wondering too.  Hubby just asked me about that as I moved around bunch of things for Odyssey Inaugural. 
I cancelled my Deluxe Beverage package and swapped it for the new price of $49.  Then 30mins later, I kicked myself because in my excitement over the price drop, I forgot to check what VOOM+DX would be.  As it turned out VOOM+DX was cheaper than DX+VOOM two device plan, so I had to cancel my $49DX and get VOOM+DX instead. 
Anyway, because I did that twice, I now have two charges on my CC and no refunds back yet.  Hubby asked why there was about $1000 in new charges yesterday...oops...

You are VERY LUCKY... I was just told thru the RCCL Messenger that they've made several errors and that I will not get my FCC (from my 3/16 cancelled cruise) for another 2 weeks (yesterday they promised it today) AND I will not get my Cruise Planner refund for another 30 days due to an internal error.  I recommend, that everyone take the promised days and double (or triple) them.  I wouldn't be so frustrated if I hadn't been told each time I asked that it was "processed and being sent out".   ?

Yep... no refund from my Cruise Planner Re-book.  I'm assuming it's going to be lumped in with the rest;  30+ days.  But, I'll advise when it shows up!

If the price for both is the same I would say go for JR suite. Also there are double C&A points on JR. suites...triple if you are solo. More room never hurts anybody.

I actually ended up seeing $41 for the DBP for my Dec 13 FOS Sailing yesterday, so, I cancelled (who knows when I'll see that refund) and repurchased it.  

On the part of all this about this being a manual process...... I can tell you they have said that on other cruise cancellations BEFORE all of this.  This is not like airlines that worked with Corporate travelers and had a system in place for tons of changes after final payment.  I know that everyone is frustrated with this process, but please remember that this is a VERY UNUSUAL circumstance that EVERYONE finds themselves in and no one had a good plan for what would happen when the world shut down.  The cruise lines have furloughed lots of people and have moved people from their normal jobs to helping handle the refunds, FCC, call center questions, etc.  The systems were never created to give all the money back plus some...lol  Manual process means its slower and less accurate.  
We all have to hang in there and find some patience.  I know its hard, but your TA cant push this thru faster, Royal cant move any faster, and anyone that picks up the phone to help explain all this - needs some understanding as they didnt create this issue, they are only there to try to help
 

A little analogy, if we have some incredible Americans that can create a complex machine like a ventilator in a month, is it asking too much for our refunds to be credited in that same about of time. 

Will do!  (Nothing yet today (of course))  ?

I actually ended up seeing $41 for the DBP for my Dec 13 FOS Sailing yesterday, so, I cancelled (who knows when I'll see that refund) and repurchased it.  

Hi
     Its been 42 days and still no refund? amount $4,596 au dollars
         cheers

Just booked a cruise for my mom and I for next April.  Our birthdays are 12 days apart.  She'll be 75 next year and I'll be 50. We're celebrating with a Mother/Daughter birthday trip to Cozumel on the Brilliance!  I'm so excited to start exploring these boards again!!!

Cancelled cruise beginning of march. Got email detailing refunds from cruise planner 2 weeks later. Nothing received yet.

We're doing a B2B (4 day then 3 day) on Navigator in September.  Our replacement for our lost Indy Cruise in March.

We're doing a B2B (4 day then 3 day) on Navigator in September.  Our replacement for our lost Indy Cruise in March.

Just an FYI... they removed the which "Voyager" sailing question... just completed the opt-in survey for the 125% OBC.

 

Okay... (damnit!) cancel the 5/31 Oasis...  but ADD:

Sep 3 2021 Explorer of the Seas

We've been working with Kelley... she's awesome!!!  So amazingly quick with a response!  MEI is fantastic!

We've been working with Kelley... she's awesome!!!  So amazingly quick with a response!  MEI is fantastic!

You got until May 4th...so just give it a few days; maybe the IT would have fixed it by then.

Yeah, seems typical with these "opt-in" surveys. When we booked our Symphony cruise for next year, we booked a CP balcony room that came with the Dine, Drink, Discover package. When they eliminated that perk, we had to complete a survey to "opt-in" to keep the package vs. getting a $50 OBC. Of course no confirmation e-mail... had the TA call to confirm at a later date while making an adjustment. RC stated they see the choice in their system, but they cannot send an e-mail to confirm our choice. Strange... better not have any issue once onboard next year... I'll take either perk at this point.
 

We've been working with Kelley... she's awesome!!!  So amazingly quick with a response!  MEI is fantastic!

We've been working with Kelley... she's awesome!!!  So amazingly quick with a response!  MEI is fantastic!

Please cross off a Majesty 16 May
 
???