During an earnings call with investors today, Royal Caribbean's executives discussed a variety of topics related to the company's financial success in the third quarter. Part of those discussions shed some light into various plans and progress being made by the cruise line that guests may find intriguing.
Hurricane Dorian cost Royal Caribbean $27 million
Anytime a hurricane disrupts cruise itineraries, there is an impact on Royal Caribbean's bottom line, but Hurricane Dorian caused the largest impact of any hurricane in Royal Caribbean's history.
Royal Caribbean Chief Financial Officer Jason Liberty characterized Hurricane Dorian's unusual, one-time impact on Royal Caribbean's financial performance. Three main Florida embarkation ports closed on a weekend as a precautionary measure. These measures impacted 16 sailings and made this the most disruptive storm in the company's history.
The financial impact was particularly large because the affected ships included the very successful Oasis-class, because Perfect Day at CocoCay was closed for 10 days, and because of the cruise line's extensive relief efforts. The combination of guest compensation, the closure of Perfect Day at CocoCay and the relief efforts negatively impacted the third quarter by $27 million.
Guests love the upgrades and enhancements
Royal Caribbean's investments in destinations and ships continue to be a hit with guests who are booking cruises to experience them.
Royal Caribbean Cruises Ltd. chairman and CEO Richard D. Fain spoke about this effect, "Perfect Day at CocoCay continues to amaze our Royal Caribbean International guests, and boost our bottom line. Our vessel modernization program is driving strong results. These upgrades are expensive, but our guests love them and reward us accordingly."
"Or take our investments in technology, which are beginning to bear fruit. These investments are expensive, and demanding, but they improve the experience for crew and guest alike. They make us more attractive, or more efficient. "
Perfect Day at Lelepa will built with sustainability in mind
Mr. Fain spoke about their plans for Lelepa, "There's also one, very special aspect of this project that is also worth noting. Lelapa will be the first private cruise destination in the world that achieves carbon neutrality. All of the energy consumed will be generated from renewable sources. Accomplishing that requires both major investment and major innovation, but Perfect Day at Lelapa will be rich in both."
A look at how many guests are experiencing Perfect Day at CocoCay
You do not have to listen to earnings call with investors to know Perfect Day at CocoCay has been a giant hit with guests.
Mr. Liberty mentioned at one point in the call, more than 70% of Royal Caribbean's guests sailing on a Caribbean cruise will experience Perfect Day at CocoCay.
Plans for Perfect Day at Lelepa
Royal Caribbean International CEO and President Michael Bayley provided a few details on Perfect Day at Lelepa in Vanautu during the call.
Mr. Bayley indicated Perfect Day at Lelepa should open in late 2021 or early 2022.
He also said that guest volume for Perfect Day at Lelepa will be less than Perfect Day at CocoCay, "The volume will be less less than Perfect Day at CocoCay, which I think at its peak in a few years will get to close to 3 million people going there. The number for Vanuatu, I think, reaches close to 750-800,000 is currently in our plans."
The cruise line shared photos of Oasis undergoing the beginning of the work that will add a variety of new features, including the Ultimate Abyss; The Perfect Storm trio of waterslides, a reimagined, Caribbean pool deck; new kids and teens spaces transformed from top to bottom, and more. You can view the deck-by-deck changes to Oasis of the Seas.
The modernization will take 63 days. The amplified Oasis will set sail on Nov. 24, 2019, beginning 7-night Eastern and Western Caribbean itineraries from Royal Caribbean’s new, state-of-the-art Terminal A in Miami. Oasis then moves to the New York City area in May 2020 as the largest ship to sail from the New York area. Oasis will reposition to her new summer home at Cape Liberty in Bayonne, New Jersey, offering 7-night sailings to The Bahamas with visits to Royal Caribbean’s newly transformed private island destination, Perfect Day at CocoCay.
Royal Caribbean announced $110 million in upgrades and enhancements to Explorer of the Seas coming in 2020.
The bow to stern refurbishment will prepare Explorer of the Seas for a summer 2020 season in the Mediterranean and include a number of big changes. Beginning May 7, 2020, Explorer – the first amplified ship to cruise from Rome (Civitavecchia) – sets sail on 7- and 9-night itineraries to the best of Italy and the Greek Isles, from Santorini to Mykonos and Crete.
The announced changes to Explorer of the Seas include:
Perfect Storm waterslides: Two high-speed racer slides.
Reimagined poolscape: New, resort-style look is coming to the pool deck. Hammocks, daybeds, casitas and in-pool loungers will be added.
The Lime & Coconut is Royal Caribbean’s signature, poolside bar. The three-level venue is at the heart of the new pool deck and features a rooftop deck.
Rejuvenated adults-only Solarium.
Giovanni’s Italian Kitchen: New refresh of Royal Caribbean's signature Italian restaurant. The reimagined trattoria will welcome guests to a casual setting and offer classics with a contemporary flair. From hand-tossed pizzas fresh out of the oven and made to order, to charcuterie delights, the elevated menu caps off this “Sunday supper” experience with a wide selection of wines and limoncellos from many of Italy’s well-known regions.
Playmakers Sports Bar & Arcade, the high-energy spot where guests can root for their home team as the game plays across 52 TVs. On offer will be an extensive menu of bar fare favorites with a twist and ice-cold brews, games of all kinds – arcade classics, trivia, tournaments and pool – and the Owner’s Box VIP area.
Johnny Rockets Express will be added to the pool deck to serve up classic American fare, including spiked milkshakes.
A standalone Starbucks comes aboard with its signature menu of drinks and pastries.
Glow-in-the-dark laser tag: Coming to Studio B, guests can fight in the Clash for the Crystal City and pit the Yetis and Showshifters against each other for, "the ultimate faceoff to escape extinction"
Revamped Adventure Ocean: A major makeover to the cruise line's award-winning program for younger guests and their families. It will feature an open, imaginative layout with whimsical and immersive activities. Kids 6 to 12 years old can choose their own adventure, while babies and 3- to 5-year-olds enjoy specially designed spaces for each age group
An exclusive teens hangout will sport a whole new look and features, including the latest in movies, gaming and music, and the addition of a private outdoor deck.
While Explorer of the Seas is in the Eastern Mediterranean, she will be joined by Allure of the Seas in the Western Mediterranean from Barcelona.
Following her European season, Explorer of the Seas will set course for the Caribbean. Guests can choose from 5- and 9-night Eastern and Southern Caribbean sailings, roundtrip from Miami, including visits to Royal Caribbean’s new private island destination – Perfect Day at CocoCay.
Explorer of the Seas is the fourth ship in the Voyager Class to be transformed as part of the cruise line’s Royal Amplified fleet modernization effort.
Royal Caribbean announced today its major plans to enhance Freedom of the Seas with an extensive $116 million amplifcation.
The cruise line will add the Perfect Storm duo of waterslides, a redesigned Adventure Ocean, a Playmakers Sports Bar & Arcade and a reimagined pool deck that will feature Splashaway Bay, El Loco Fresh and The Lime & Coconut.
Beginning March 8, 2020, the reimagined Freedom will sail year-round, 7-night Southern Caribbean itineraries from San Juan, Puerto Rico and will include stops in St. Lucia, Antigua and the ABC Islands – Aruba, Bonaire and Curaçao.
Here's a full list of the changes coming to Freedom of the Seas:
Pool deck fun
The Perfect Storm waterslides: duo of racer waterslides, Cyclone and Typhoon.
Reimagined poolscape with a larger variety of seating and shade with casitas, daybeds and hammocks
Addition of Splashaway Bay aquapark for the youngest travelers.
Renewed, adults-only Solarium
The Lime & Coconut, Royal Caribbean’s new, poolside signature bar is a the three-level spot serves up live music, a lineup of cocktails and a rooftop deck for a bird’s eye view of the action.
Giovanni’s Italian Kitchen is a fresh, new twist on a guest favorite. Pick from authentic Italian dishes with a contemporary flair, including made-to-order pizzas hand tossed front and center, and baked in the new, in-house pizza oven. With a wide selection of wines and limoncellos on the reimagined menu, it’s “Sunday supper” Royal Caribbean style.
Izumi Hibachi & Sushi, the Asian-inspired restaurant with teppanyaki tables and a sushi bar, features a variety of hot and cold appetizers, entrees, desserts and more.
Playmakers Sports Bar & Arcade features more than 80 TV screens, arcade games, and menu of classic bar bites with twist and ice-cold brews on tap.
El Loco Fresh will sit poolside and offer fresh grab-and-go Mexican fare, from tacos and burritos, to quesadillas, along with an array of salsas for an extra kick. For the first time, the venue will include a full-service bar with a selection of tequilas on offer.
Family & Activities
Glow-in-the-dark laser tag adventure – Clash for the Crystal City.
Floor-to-ceiling redesign of Freedom’s dedicated teens spaces and award-winning Adventure Ocean
Adventure Ocean will get a makeover that will touch every inch of the spaces specially designed for babies and kids. The imaginative layout encourages young vacationers to venture into a world of interactive experiences, from thought-provoking exploration at Play Place to art, science and tech activities at Workshop and friendly challenges at Arena. Kicking back is just as fun with gaming consoles and places to chill at Hangout. Babies and 3- to 5-year-olds will each have personalized areas with AO Babies and AO Junior
Teens will rejoice at their exclusive hangout, entirely transformed to feature the latest in movies, gaming and music, plus a new, private outdoor deck.
Freedom of the Seas will be the latest Royal Caribbean ship to join the Royal Amplified Fleet. Royal Amplified is the cruise line's fleet moderinizaation effort that will encompass 10 ships in four years at a cost of more than $1 billion.
Allure of the Seas will undergo a 58-day, $165 million transformation that will add new features, including the Ultimate Abyss, the tallest slide at sea; The Perfect Storm trio of waterslides, completely redesigned Adventure Ocean kids and teens spaces, the first Giovanni’s Italian Kitchen & Wine Bar, and Quantum Class original Music Hall.
Beginning May 2020, Allure of the Seas’ 7-night Western Mediterranean cruises sailing roundtrip from Barcelona will visit must-see cities such as Palma de Mallorca, Spain; Provence (Marseille), France; Florence/Pisa (La Spezia), Rome (Civitavecchia) and Naples/Capri, Italy. In November 2020, Allure will make its way coast to coast to Miami for the winter season.
The 10-story Ultimate Abyss
The Perfect Storm trio of waterslides, Typhoon, Cyclone and Supercell
Splashaway Bay kids aquapark, featuring twin drench buckets, three waterslides, fountains, pools, water cannons and a Splash Pad for tots
Reimagined pool deck, complete with The Lime & Coconut signature bar across two locations, a wider variety of seating and shade with cabana-like “casitas,” daybeds, hammocks and swing seats; new whirlpools on the top deck, and a reinvigorated, adults-only Solarium.
All-new Adventure Ocean, where younger kids can choose their own immersive adventures across an entirely new layout. The major makeover will bring to life interactive, personalized and unexpected activities and features in areas redesigned from top to bottom, including whimsical rooms with climbable creations at Play Place, hands-on art, science and tech fun at Workshop; friendly competition in physical, interactive games at Arena; the Hangout, to chill and make new friends over gaming consoles or sit back for some quality “me” time, AO Babies for babies and tots, and experiential activities at the multipurpose AO Junior space specially designed for 3- to 5-year-olds
Maxed-out teen spaces, debuting a 360-degree transformation, with a secret speakeasy-like entrance leading into an exclusive lounge with gaming consoles, music, movies, places to hang out and a new outdoor deck
Glow-in-the-dark laser tag in Clash for the Crystal City and Royal Escape Room – Apollo 18: Lunar Landing, an out-of-this-world expedition that challenges guests to solve puzzle after puzzle before time runs out
Giovanni’s Italian Kitchen & Wine Bar, a new take on a guest-favorite, will offer the beloved family-style, rustic dining experience with an enhanced menu of Italian staples, complete with hand-tossed pizza from the new in-house pizza oven, an expansive charcuterie station and a wide selection of wines and limoncellos
Portside BBQ will serve up a menu inspired by popular barbecue styles across the United States, including brisket, pulled pork, chicken, burnt ends, mac and cheese, homestyle cornbread and more
Playmakers Sports Bar & Arcade for gameday watch parties on big-screen TVs, tournaments, bar bites with a twist and ice-cold brews
El Loco Fresh, featuring casual Mexican “street fare”
Sugar Beach, the sweetest spot on board with more than 220 types of candy and ice cream
Bionic Bar by Makr Shakr, manned by two robot bartenders shaking up classic cocktails and custom orders
Music Hall, a Quantum Class favorite, will take live music to the next level with revolving setlists and cover bands, ample lounge seating on two levels and room to rock out on the dance floor
Spotlight Karaoke, the dedicated karaoke bar with both main stage and private room experiences will feature thousands of songs to choose from, music trivia and themed nights
Royal Caribbean announced plans for $97 million in upgrades and enhancements to Voyager of the Seas.
Part of the Royal Amplified program, Voyager of the Seas will become the fourth ship reimagined as part of the Royal Amplified fleet modernization effort. She will receive a number of new first-to-market features. Beginning Oct. 21, the newly transformed ship will set sail on a series of 3- to 5-night Southeast Asia itineraries from Singapore, followed by a season down under with 9- to 12-night South Pacific cruises from Sydney, Australia, starting on Nov. 30.
Voyager of the Seas will receive two waterslides, collectively known as The Perfect Storm. Typhoon and Cyclone will be added to the ship to provide guests with three stories of twists and turns.
Voyager of the Seas also offers the FlowRider surf simulator, rock-climbing wall and mini-golf to compliment the new additions.
Families on Voyager of the Seas will also enjoy Battle for Planet Z glow-in-the-dark laser tag in Studio B.
Adventure Ocean will be redesigned with a fresh take on the cruise line's programming for children. Kids 3-12 years old will enjoy a modern, free-play approach to a new, open layout in Adventure Ocean. A first on Voyager, a nursery for babies and tots will open its doors, while 3- to 5-year-olds can dive into the excitement in an area created just for them.
Teens will be able to enjoy an exclusive, updated hangout, along with the addition of a laidback outdoor deck.
The Vitality Spa and Fitness Center will be enhanced and relocated to the aft of the ship as part of the upgrades.
A total of 72 new inside and balcony staterooms will be added to the ship, along with a Suite Lounge and outdoor area - exclusively for guests in Grand Suites and above; and the Diamond Lounge for members of Royal Caribbean’s Crown & Anchor Society loyalty program.
Guests on Voyager of the Seas of the Seas will also be able to take advantage of the new mobile app, which allows for check-in, planning activities, viewing onboard expensses, booking and managing dining, shore excursion and show reservations and more.
Royal Caribbean announced today its big plans to enhance and upgrade Oasis of the Seas later this year.
The ten year anniversary of the iconic ship's launch will see a $165 million amplification that will add several new venues, including a few options new to the fleet. Oasis will become the first Oasis Class ship to be modernized as part of the Royal Amplified fleet modernization effort.
The amplified Oasis will set sail on Nov. 24, 2019, beginning 7-night Eastern and Western Caribbean itineraries from Royal Caribbean’s new, state-of-the-art Terminal A in Miami. Oasis then moves to the New York City area in May 2020 as the largest ship to sail from the New York area. Oasis will reposition to her new summer home at Cape Liberty in Bayonne, New Jersey, offering 7-night sailings to The Bahamas with visits to Royal Caribbean’s newly transformed private island destination, Perfect Day at CocoCay.
The 63-day modernization will include a number of new changes. Here is a breakdown of what Royal Caribbean is adding or changing to the ship.
The pool deck will get a makeover with a new Caribbean-style pool deck that includes The Lime & Coconut. The signature bar was first added to Navigator of the Seas, and will offer plenty to do day or night with poolside cocktails, DJs and live music across two locations. The pools on Oasis of the Seas will deliver a larger variety of seating and shade, including comfy casitas, daybeds, hammocks and swing seats, new whirlpools on the top deck, and a refreshed Solarium for the adults.
Royal Caribbean will reimagine the Pool and Sports Zone when it adds the 10-story Ultimate Abyss slide, along with the trio of waterslides known as The Perfect Storm.
Kids will love to see Splashaway Bay come to the ship (including a Splash Pad for toddlers) that will feature three waterslides, water cannons, fountains, pools and the first-ever twin drench buckets.
Oasis of the Seas will expand its dining offerings with a few new options.
Oasis will introduce Royal Caribbean's first-ever barbecue restaurant, Portside BBQ, which serves an authentic, meat-packed menu inspired by the best-in-class barbecue across the United States.
From smoked marbled brisket, pulled pork and chicken, to beef ribs and burnt ends, the casual eatery on the pool deck will tie it all together with classic sides – including mac and cheese, homestyle cornbread, baked beans and coleslaw – and down-home desserts such as the Banana Dream and a brownie cookie mashup.
El Loco Fresh will offer made-to-order tacos and burritos, quesadillas, mini salads and salsas galore.
Playmakers Sports Bar & Arcade will be added to the Boardwalk neighborhood. With 80 big-screen TVs, tabletop games, arcade classics, tournaments, an Owner’s Box VIP room, bar fare and ice-cold brews,
Sugar Beach will have more than 220 types of candy and a new walkup ice cream window
Oasis of the Seas will still offer Chops Grille, Giovanni’s Table and Izumi.
Coming to the Royal Promenade is a new venue, Spotlight Karaoke. The venue will have a main stage, as well as two private rooms for guests to sing their favorite songs.
Oasis of the Seas will also have a Quantum Class favorite added to the ship, with Music Hall being added. Music Hall will include live cover bands, an expansive dance floor, pool tables and intimate loungers across two levels.
Bionic Bar will also be added to Oasis of the Seas, alongside existing fun spots such as Boleros, Schooner Bar, Blaze Nightclub & Comedy and English pub Atlas & Globe.
Kids & Family
Royal Caribbean is reimagining its dedicated spaces for babies, teens and kids. Each of these areas is being enhanced from top to bottom and amplified with technology to offer interactive, personalized and unexpected experiences.
Adventure Ocean will receive a total makeover, with newly designed areas organized by activity type and created to fully immerse kids and their families in the adventures they choose based on their interests.
Returning offerings include a nursery for the youngest of travelers, and a specialized area with programming for kids 3 to 5 years old. Teens will enjoy their private area that has exclusive features like a “hidden” entrance, gaming lounge, movies, music, and a new, laidback outdoor deck.
A new glow-in-the-dark laser tag game, Clash for the Crystal City, will be offered onboard that will pit two clans, the Yetis and Snowshifters, to battle for claim of the crystal city and defeat impending extinction.
A new Royal Escape Room will be added, Mission Control: Apollo 18. The year is 1973 and travelers must come together to launch Apollo 18 to the moon by solving every mind-bending puzzle before time runs out.
Royal Caribbean announced a $115 million modernization for Navigator of the Seas, with a lineup of firsts and Royal Caribbean favorites, including an awe-inspiring Caribbean poolscape, waterslides, the first blow dry bar at sea, nightlife and dining, and thrilling activities for the whole family.
Navigator of the Seas will undergo a refurbishment in early 2019, return to service on February 24, 2019 and offering 3- and 4-night Caribbean cruises from Miami. Beginning May 2019, Navigator will offer short Caribbean itineraries that will visit the cruise line’s highly anticipated private island in The Bahamas, Perfect Day at CocoCay.
Navigator will get two new waterslides that have never been offered on any other ship.
The Blaster, the cruise line’s first-ever aqua coaster and the longest waterslide at sea, will offer a two-person raft that will propel them through more than 800 feet of hills, drops and straightaways, which includes extending over the side of the ship for a rush of ocean air.
On its counterpart, Riptide, guests will plunge headfirst down the industry’s only headfirst mat racer and reach an exhilarating finish through a translucent tube with endless ocean views.
Royal Caribbean also decided to completely reimagine its pool area, with a Caribbean feel. The standout resort-style deck takes on a new look with more pool for everyone – even a Splash Pad for tots – and all the ingredients that make for a perfect weekend.
While hanging at the pool, guests can checkout the new two-level signature bar, Lime and Coconut, which will serve cocktails and live music well into the evening.
Another first for Navigator of the Seas will To Dry For, the first standalone blow dry bar at sea. Offering blowouts, hairstyling and polish changes, plus a selection of wines and champagnes, the new space is the perfect stop for a quick beauty fix before a night out.
Navigator of the Seas will get even more additions:
First Johnny Rockets Express
Bamboo Room Polynesian-themed lounge
Playmakers Sports Bar & Arcade, featuring a new Owner's Box VIP room
Jamie's Italian specialty restaurant
Hooked Seafood specialty restaurant (replacing Sabor Modern Mexican)
El Loco Fresh (coming to the reimagined pool deck)
Families will love to hear about some of the other new activities Royal Caribbean will add to Navigator of the Seas, including:
Glow-in-the-dark laser tag with Battle for Planet Z in Studio B
Royal Escape Room: The Observatorium
Younger kids will enjoy Royal Caribbean’s new take on the Adventure Ocean youth program in a newly designed open, free play space. With trained staff and the cruise line’s award-winning programming, the modern concept will let imaginations roam free with activities organized by interests at every corner.
The teen areas will also sport updates with a redesigned Living Room, the teen-only laidback hangout, as well as a new “hidden” entrance and outdoor deck that serves up nothing but chill vibes.
Navigator of the Seas will be the third Royal Caribbean ship to undergo a Royal Amplified upgrade. Royal Amplified is a $900 million imitative to reimagine Royal Caribbean's fleet through a new modernization effort.