Lois Sohn Posted September 28, 2022 Report Share Posted September 28, 2022 We are Diamond plus with Royal. With 241 points. It came to our attention this evening, anyone with 140 points is entitled to a Crystal Block of a cruise ship. And for every 70 additional points another Crystal Block. We have never been advised of this. How can we contact The Loyalty Ambassador?? Regarding this issue. Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted September 28, 2022 Report Share Posted September 28, 2022 Call the Crown and Anchor Society at (800) 526-9723 VirtKitty, Swar and Ryan79 3 Quote Link to comment Share on other sites More sharing options...
Lois Sohn Posted October 12, 2022 Author Report Share Posted October 12, 2022 I phoned and was told that I have 2 due to me. They are on back order & when they come in I will be receiving them. Thanks for the information, extremely helpful. This is truly a wonderful site. asquared17, khynzelman, CrimsonCruiser and 5 others 7 1 Quote Link to comment Share on other sites More sharing options...
khynzelman Posted October 16, 2022 Report Share Posted October 16, 2022 Congrats! I've had to call C&A as well and always had attentive service from them. Yes there has been a back log. I just received one from a cruise in April. So I had to be patient. On the C&A benefit list the crystal blocks are listed as the commemorative gift. I also had no idea until a fellow cruiser told me. So now I've created a cruise nerd spreadsheet to keep track when and which ship I'll receive a block. That way I don't repeat a block and then can also inquire on the cruise if I don't receive the gift letter in my cabin. KristiZ 1 Quote Link to comment Share on other sites More sharing options...
ChrisK2793 Posted October 16, 2022 Report Share Posted October 16, 2022 On 9/27/2022 at 10:46 PM, Lois Sohn said: We are Diamond plus with Royal. With 241 points. It came to our attention this evening, anyone with 140 points is entitled to a Crystal Block of a cruise ship. And for every 70 additional points another Crystal Block. We have never been advised of this. How can we contact The Loyalty Ambassador?? Regarding this issue. ‘Good luck getting them ……. We earned our 140 on Mariner last year, they said they had to mail it to us because they were “out of stock” …… it’s 10 months later and C&A still claims they don’t have any …… we’re 2 points away from earning our next one on Wonder in February and I’m willing to bet $10k that we will never see that one either!! Big Tule, WAAAYTOOO and CrimsonCruiser 3 Quote Link to comment Share on other sites More sharing options...
JC Pats Posted October 22, 2022 Report Share Posted October 22, 2022 I received my Wonder block (280 pts) from my March sailing, 2 weeks ago (early October) so they ARE going out - slowly. The Fox and CrimsonCruiser 2 Quote Link to comment Share on other sites More sharing options...
KristiZ Posted October 22, 2022 Report Share Posted October 22, 2022 I just got my Jewel block yesterday from a sailing in July. CrimsonCruiser and The Fox 2 Quote Link to comment Share on other sites More sharing options...
Lois Sohn Posted October 25, 2022 Author Report Share Posted October 25, 2022 We are still waiting for two, as we never received any as yet. Do you think that we should phone again??? Quote Link to comment Share on other sites More sharing options...
Pattycruise Posted October 25, 2022 Report Share Posted October 25, 2022 Just received my February Anthem block. Woot Woot! WAAAYTOOO and CrimsonCruiser 2 Quote Link to comment Share on other sites More sharing options...
Jill Posted October 25, 2022 Report Share Posted October 25, 2022 10 hours ago, Lois Sohn said: We are still waiting for two, as we never received any as yet. Do you think that we should phone again??? They have a huge backlog especially for odyssey and wonder. We just earned our first on odyssey last week and I’m not expecting to get ours for awhile. During Covid Royal announced they were stopping the program. There were a lot of complaints from C&A members so they reversed that. Odyssey and wonder never had blocks made initially because the program was stopping. Royal had to find a new vendor for the blocks. Inventory is now being replenished but there’s a huge waiting list. Quote Link to comment Share on other sites More sharing options...
Mike n Ky Posted October 25, 2022 Report Share Posted October 25, 2022 My first block is going to be on the Odyssey cruise in January and I will be going to the C&A desk early to see if I can get one while on board. Quote Link to comment Share on other sites More sharing options...
JC Pats Posted October 25, 2022 Report Share Posted October 25, 2022 10 hours ago, Mike n Ky said: My first block is going to be on the Odyssey cruise in January and I will be going to the C&A desk early to see if I can get one while on board. If you're flying home - be careful carrying that block - almost certainly will cause your bag to get searched going through security. Not mention it's got some heft to it. For a much easier way to get your block, they can ship the block to you for no charge via UPS (at least that's how I've gotten two of my blocks). Takes 2-3 days if it's all in stock. Disregard all that if you're driving. Quote Link to comment Share on other sites More sharing options...
Lois Sohn Posted October 26, 2022 Author Report Share Posted October 26, 2022 I did phone months ago & was told when they come in I will receive 2 of them. Would you recommend that I phone again? Or just relax & wait. Quote Link to comment Share on other sites More sharing options...
Mike n Ky Posted October 26, 2022 Report Share Posted October 26, 2022 4 hours ago, JC Pats said: If you're flying home - be careful carrying that block - almost certainly will cause your bag to get searched going through security. Not mention it's got some heft to it. For a much easier way to get your block, they can ship the block to you for no charge via UPS (at least that's how I've gotten two of my blocks). Takes 2-3 days if it's all in stock. Disregard all that if you're driving. Thanks for the heads up. Unfortunately, we don't live near a port so we always have to fly. Take the airfare total for three cruises out of the picture and it would pay for a fourth. Quote Link to comment Share on other sites More sharing options...
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