Royal website issues

[Shari]

I have tried to book shore excursions through cruise planner and it just "spins" when I go to add it to the cart.  This is in both firefox and Edge.  I tried to check prices using private window in both firefox and Edge and get "OOPS Something Went Wrong" error screen.  Tried to see if I could look at the pricing of a very small 2 day cruise and get the same thing.  Anyone else having issues?

[CaliCraig]

Yeah Shari, looks like online check-in is also down. Wonderful Royal IT doing their thing

[WesKinetic]

You're not alone. 

 

 

[Cruising to Retirement!]

53 minutes ago, WesKinetic said:

You're not alone. 

 

 

Happening here also.

[whitsmom]

Same here!

[Keiffer-b]

On my profile page it displays my upcoming cruises then goes blank as if I have none, so it's platform-wide.  Guess re-starting the sale has a lot of interest! 

[HBCcruiser]

Ditto - Lots of issues. 

[Sharla]

The travel agent site is also down, been down for quite a few hours now.

[Brenna]

I chalked it up to the cruise I was looking out being sold out
I'll have to check back later 

[Done]

I wonder if Celebrity shares the same computer systems?  A cruise I was looking at earlier now says there are no cabins left for that sailing.  I find that hard to believe!

[michaelp1446]

Looks like its back up.....for now

[Moby Dick]

5 hours ago, Shari said:

I have tried to book shore excursions through cruise planner and it just "spins" when I go to add it to the cart.  This is in both firefox and Edge.  I tried to check prices using private window in both firefox and Edge and get "OOPS Something Went Wrong" error screen.  Tried to see if I could look at the pricing of a very small 2 day cruise and get the same thing.  Anyone else having issues?

As much as I hate to recommend Chrome, have you tried it?

[Kathleen]

On one of my cruises, under excursions, once you click on the date and locale, excursions from many different places are listed as this locale excursion. For example I had a Phillpsburg St. Martin excursion appear and list it as St Martin but once you click on it it is clearly an Alaskan excursion by description! This is happening in almost every stop.