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Double points for Solo traveller in a double occupancy room?


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I know I'm 5 years too late asking this question, but I got curious, so thought I might as well ask, I sailed on Ovation back in 2017, and booked an Interior room with a virtual balcony - which according to Royal Caribbean's website, has an occupancy of up to 4 people, but I was a solo cruiser, when I got back I had 14 CAS points (which is the number of nights I sailed) but recently, I've been seeing/hearing that you apparently you get double points if you travel solo in a double occupancy room (which I'm assuming an interior with virtual balcony is) or am I wrong.

Thanks for any and all clarification.

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20 minutes ago, Jamesszy94 said:

I know I'm 5 years too late asking this question, but I got curious, so thought I might as well ask, I sailed on Ovation back in 2017, and booked an Interior room with a virtual balcony - which according to Royal Caribbean's website, has an occupancy of up to 4 people, but I was a solo cruiser, when I got back I had 14 CAS points (which is the number of nights I sailed) but recently, I've been seeing/hearing that you apparently you get double points if you travel solo in a double occupancy room (which I'm assuming an interior with virtual balcony is) or am I wrong.

Thanks for any and all clarification.

I don't know much/anything about cruising on Royal as a solo and how the points work.  However, I'm guessing it really boils down to how much you pay for the cabin.  I do know that Royal offers, on some ships, in some cabins, solo based pricing.  So, first I'd find out if I payed the full double occupancy rate or did I pay the solo rate.  If you paid the solo rate, your SOL.  Just my .02 cents worth!

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10 minutes ago, Jamesszy94 said:

Digging through my emails - I found out this was what I paid, Not sure what any of these mean... 😛

fares ovation.png

I can't say for sure either.  BUT, based upon the fact that you say it was a 14 day cruise, you paid in total $2490.26 which is about $178.00 a day/night.  To me, that sounds like a solo rate.  Again, as stated, call the C and A to find out for for sure.  

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35 minutes ago, Jamesszy94 said:

I know I'm 5 years too late asking this question, but I got curious, so thought I might as well ask, I sailed on Ovation back in 2017, and booked an Interior room with a virtual balcony - which according to Royal Caribbean's website, has an occupancy of up to 4 people, but I was a solo cruiser, when I got back I had 14 CAS points (which is the number of nights I sailed) but recently, I've been seeing/hearing that you apparently you get double points if you travel solo in a double occupancy room (which I'm assuming an interior with virtual balcony is) or am I wrong.

Thanks for any and all clarification.

So, I sail solo quite a bit and yes you get double points, in your case you did for that 2017. It is 1point per night, so a 7-night sailing would get you 7points. But you sailed solo, so you got 2pt per night hence the 14 C&A points........unless your cruise was 14nights.

There are solo rooms that will not net you double points. But they only have few per ship.

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11 minutes ago, Ampurp85 said:

So, I sail solo quite a bit and yes you get double points, in your case you did for that 2017. It is 1point per night, so a 7-night sailing would get you 7points. But you sailed solo, so you got 2pt per night hence the 14 C&A points........unless your cruise was 14nights.

There are solo rooms that will not net you double points. But they only have few per ship.

Yep, he said he got one point for each night he sailed, 14.  

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So according to the blog they started doing double points for solos in 2013. But it had to be booked as a solo, not booked by 2 pax and 1 that ends up traveling solo. The room OP had qualified for double points. I am sure OP can call C&A and get the points fixed. 

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C& A was able to add the points my DH & I earned back in 1988, from our honeymoon cruise -- as long as we could give them documentation. As it happened, I had our receipts (or whatever it was we had that let us on the ship) saved in our honeymoon photo album -- back when you took pics & saved the actual prints like that 🤣🤣🤣

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I see a reduced single discount on that invoice.  Ovation does have studio interior cabins that do not hold 4 guests rather just one guest.  Does your invoice display the cabin category?  Usually a code like 2V, 4V, 2W, etc.  sometimes with the cabin number.

Studio cabins do not yield an extra point for solo.

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56 minutes ago, Last Lion said:

I thought that if you booked for two people but changed it to a solo before final payment due , you would get double points. Is this not correct t?

Yes as long as it isn't a solo cabin type. 

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I travel solo 80% of the time.  When I book a regular cabin I get double points because I am paying for two people.  When I book a cabin for a solo person "Category 2F - Studio Ocean View Balcony Stateroom" I get 1 point because I am only paying for one person.  I have had a cruise that I booked for 2 people and my son did not go on the cruise and I ended up getting double the points and his taxes and port fees refunded.  Crown and Anchor can fix any of them that are not correct they just need a booking number to look up the cruise.  On one of my very old cruises I did not have a booking number and they told me to give them a picture of me on the ship and they would give me credit.

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4 hours ago, twangster said:

I see a reduced single discount on that invoice.  Ovation does have studio interior cabins that do not hold 4 guests rather just one guest.  Does your invoice display the cabin category?  Usually a code like 2V, 4V, 2W, etc.  sometimes with the cabin number.

Studio cabins do not yield an extra point for solo.

 

Screenshot_20220603-065454_Drive.jpg

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5 hours ago, James K said:

Was it your first royal cruise? I remember reading somewhere on here that you don't get double points as a solo until you reach Gold in C&A.

Hmm, that's probably why. Oh well. 

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1 hour ago, twangster said:

7517 has been recategorized to a 4U, interior with virtual balcony.  It is not a studio cabin.

If you booked it as a single guest you should get double C&A points.  It wouldn't hurt to contact C&A and have them review it.  

Yep, I've already emailed them and asked. 

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14 minutes ago, Jamesszy94 said:

Update: 1 week later and still no reply from C&AS 😞

If you were in North America I'd suggest calling CAS.  Email responses leave a lot to be desired as I suspect the inox probably has thousands of emails weekly from complaints unrelated to the CAS to address changes to normal points inquiries.   Do you have access to any VoIP service that allows access to North America toll free numbers?

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35 minutes ago, twangster said:

If you were in North America I'd suggest calling CAS.  Email responses leave a lot to be desired as I suspect the inox probably has thousands of emails weekly from complaints unrelated to the CAS to address changes to normal points inquiries.   Do you have access to any VoIP service that allows access to North America toll free numbers?

No, calling an  American number from Australia would cost more than a drink package. 

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1 hour ago, Jamesszy94 said:

No, calling an  American number from Australia would cost more than a drink package. 

Maybe if you are on a cruise soon with a Yank you could borrow his or her phone for 20 minutes and use WiFi calling if the time of day works.

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2 hours ago, twangster said:

Maybe if you are on a cruise soon with a Yank you could borrow his or her phone for 20 minutes and use WiFi calling if the time of day works.

I've been searching for cruises for the past few weeks so hopefully something that interests me comes up.

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