KBrad Posted August 16, 2020 Report Share Posted August 16, 2020 Has anyone noticed that the cruise planner no longer shows the current price of something you have already bought? I regularly go into my cruise planner to check if deluxe bev package has gone down or thrill park passes. I have cancelled and re- purchased several times to save money. Now it says “You’ve already purchased this item” and I see no way to check current price. I even went into my kids separate booking number but it is linked to mine so still no way to see. Any advice? Quote Link to comment Share on other sites More sharing options...
PPPJJ-GCVAB Posted August 16, 2020 Report Share Posted August 16, 2020 39 minutes ago, KBrad said: Has anyone noticed that the cruise planner no longer shows the current price of something you have already bought? I regularly go into my cruise planner to check if deluxe bev package has gone down or thrill park passes. I have cancelled and re- purchased several times to save money. Now it says “You’ve already purchased this item” and I see no way to check current price. I even went into my kids separate booking number but it is linked to mine so still no way to see. Any advice? Go to order history and you will find everything you have already purchased...click on one and it shows the price you paid. I was in my daughter's planner and saw that same thing and it actually looked like she had booked the deluxe drink package which I know she did not! So I checked her order history and saw she has 4 refreshment packages... cruisellama and KBrad 1 1 Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted August 16, 2020 Report Share Posted August 16, 2020 We've gone through this before where occasionally people experience this, but the majority don't. I'm seeing all of the current prices on items that I've already purchased. KBrad, USCG Teacher and Baked Alaska 2 1 Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted August 16, 2020 Report Share Posted August 16, 2020 3 minutes ago, PPPJJ-GCVAB said: Go to order history and you will find everything you have already purchased...click on one and it shows the price you paid. They don't want to know what they paid, they want to know the current price (to check if the price has dropped). Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted August 16, 2020 Report Share Posted August 16, 2020 40 minutes ago, KBrad said: Has anyone noticed that the cruise planner no longer shows the current price of something you have already bought? This is not the case for purchased items from my cruise planners. All of the specialty restaurants and drinks/VOOM packages that I have purchased are still showing up. I do price comparisons every day. SpeedNoodles and KBrad 1 1 Quote Link to comment Share on other sites More sharing options...
PPPJJ-GCVAB Posted August 16, 2020 Report Share Posted August 16, 2020 1 minute ago, SpeedNoodles said: They don't want to know what they paid, they want to know the current price (to check if the price has dropped). Sorry...misread, I guess. I still was able to see the current price in the offers so whatever the "glitch" is it comes and goes. USCG Teacher and KBrad 1 1 Quote Link to comment Share on other sites More sharing options...
Baked Alaska Posted August 16, 2020 Report Share Posted August 16, 2020 (edited) 1 hour ago, PPPJJ-GCVAB said: Go to order history and you will find everything you have already purchased...click on one and it shows the price you paid. I was in my daughter's planner and saw that same thing and it actually looked like she had booked the deluxe drink package which I know she did not! So I checked her order history and saw she has 4 refreshment packages... I noticed that my CP said that I had already purchased the DBP. Great! But, I didn't. I checked my order history and it was not there. See below. Hey! Maybe another intern sale!! So, this leads to an interesting quandary: What if I did want to purchase the DBP? I can't the way the CP is glitched right now. I can't cancel it and there is no "add to cart" option. Edited August 16, 2020 by Baked Alaska added print screens PPPJJ-GCVAB and KBrad 1 1 Quote Link to comment Share on other sites More sharing options...
Mike.s Posted August 16, 2020 Report Share Posted August 16, 2020 1 hour ago, WAAAYTOOO said: I do price comparisons every day. Sadly we've not much else to do KBrad, WAAAYTOOO, Balsam and 1 other 2 1 1 Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted August 16, 2020 Report Share Posted August 16, 2020 Looking again, I cannot see the current price of the DBP that I purchased for my Harmony GC, but I can see the current price for the UDP and the Coco Beach Club. Weirdness. WAAAYTOOO, KBrad and Baked Alaska 1 2 Quote Link to comment Share on other sites More sharing options...
Shari3 Posted August 16, 2020 Report Share Posted August 16, 2020 I am having the exact same issue. I contacted Royal and all they could say it is like that because I purchased the item previously and then lifted and shifted so it was cancelled. Makes no sense. How can I repurchase if we don’t know how much the current price is? Baked Alaska 1 Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted August 17, 2020 Report Share Posted August 17, 2020 23 minutes ago, crisgold52 said: When a purchase is made an email is sent. The email from the cruise planner breaks down the items purchased in plain text and I usually rely off that rather than scrolling through the cruise planner for previous prices since that also counts as a receipt. Again, that is not the problem people are complaining about. They want to know what the price is NOW, not what they paid, so that they can see if the price has gone down (in which case they would cancel the original purchase and repurchase at the lower price). If they aren't allowing people to see the prices once they've purchased , there is no ability to price check. Shari3 1 Quote Link to comment Share on other sites More sharing options...
Balsam Posted August 17, 2020 Report Share Posted August 17, 2020 I'm not seeing this problem on the Australian website. I too just completed my daily check of prices, and the DBP I purchased previously is still showing in the CP. Unfortunately, at a higher price than I paid Quote Link to comment Share on other sites More sharing options...
cruisellama Posted August 17, 2020 Report Share Posted August 17, 2020 I also take screen shots of any transactions and save to the computer. Baked Alaska 1 Quote Link to comment Share on other sites More sharing options...
CrznTxn Posted August 17, 2020 Report Share Posted August 17, 2020 I find that if you click on MY CALENDAR in the Cruise Planner section it will show your entire cruise and what you have purchased. If you click on the item you purchased it will show the price you paid, if you click on DETAILS it will show the current price. Found that made it easier for comparison. Baked Alaska, ehw51 and SpeedNoodles 3 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted August 17, 2020 Report Share Posted August 17, 2020 49 minutes ago, CrznTxn said: I find that if you click on MY CALENDAR in the Cruise Planner section it will show your entire cruise and what you have purchased. If you click on the item you purchased it will show the price you paid, if you click on DETAILS it will show the current price. Found that made it easier for comparison. Thanks ! I don’t see where it shows the price I paid, but I do see the current price. cruisellama and ehw51 2 Quote Link to comment Share on other sites More sharing options...
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