Gears

Realize the frustration, I would be too. But...the cruise industry is in uncharted waters on this issue. The dynamics are changing every six hours...I can't even imagine how a company who's business is travel and tourism would manage through this. The folks in the call centres...ouch.
With a basic search I can find MASSIVE historic failures with each of those other cruise lines you listed. And they are all currently dealing with the exact same issues right now.
Have a look at the over and above customer service RCL did with the Anthem of The Seas out of New Jersey a few weeks back when there were potential COVID-19 cases on a returning cruise. RCL did a bunch of things they DIDN'T have to do...and in almost 20 years of cruising I have never seen. Take solace in that case...and expect you will be taken care of in due course. 

Realize the frustration, I would be too. But...the cruise industry is in uncharted waters on this issue. The dynamics are changing every six hours...I can't even imagine how a company who's business is travel and tourism would manage through this. The folks in the call centres...ouch.
With a basic search I can find MASSIVE historic failures with each of those other cruise lines you listed. And they are all currently dealing with the exact same issues right now.
Have a look at the over and above customer service RCL did with the Anthem of The Seas out of New Jersey a few weeks back when there were potential COVID-19 cases on a returning cruise. RCL did a bunch of things they DIDN'T have to do...and in almost 20 years of cruising I have never seen. Take solace in that case...and expect you will be taken care of in due course. 

Realize the frustration, I would be too. But...the cruise industry is in uncharted waters on this issue. The dynamics are changing every six hours...I can't even imagine how a company who's business is travel and tourism would manage through this. The folks in the call centres...ouch.
With a basic search I can find MASSIVE historic failures with each of those other cruise lines you listed. And they are all currently dealing with the exact same issues right now.
Have a look at the over and above customer service RCL did with the Anthem of The Seas out of New Jersey a few weeks back when there were potential COVID-19 cases on a returning cruise. RCL did a bunch of things they DIDN'T have to do...and in almost 20 years of cruising I have never seen. Take solace in that case...and expect you will be taken care of in due course. 

Realize the frustration, I would be too. But...the cruise industry is in uncharted waters on this issue. The dynamics are changing every six hours...I can't even imagine how a company who's business is travel and tourism would manage through this. The folks in the call centres...ouch.
With a basic search I can find MASSIVE historic failures with each of those other cruise lines you listed. And they are all currently dealing with the exact same issues right now.
Have a look at the over and above customer service RCL did with the Anthem of The Seas out of New Jersey a few weeks back when there were potential COVID-19 cases on a returning cruise. RCL did a bunch of things they DIDN'T have to do...and in almost 20 years of cruising I have never seen. Take solace in that case...and expect you will be taken care of in due course. 

Realize the frustration, I would be too. But...the cruise industry is in uncharted waters on this issue. The dynamics are changing every six hours...I can't even imagine how a company who's business is travel and tourism would manage through this. The folks in the call centres...ouch.
With a basic search I can find MASSIVE historic failures with each of those other cruise lines you listed. And they are all currently dealing with the exact same issues right now.
Have a look at the over and above customer service RCL did with the Anthem of The Seas out of New Jersey a few weeks back when there were potential COVID-19 cases on a returning cruise. RCL did a bunch of things they DIDN'T have to do...and in almost 20 years of cruising I have never seen. Take solace in that case...and expect you will be taken care of in due course. 

Realize the frustration, I would be too. But...the cruise industry is in uncharted waters on this issue. The dynamics are changing every six hours...I can't even imagine how a company who's business is travel and tourism would manage through this. The folks in the call centres...ouch.
With a basic search I can find MASSIVE historic failures with each of those other cruise lines you listed. And they are all currently dealing with the exact same issues right now.
Have a look at the over and above customer service RCL did with the Anthem of The Seas out of New Jersey a few weeks back when there were potential COVID-19 cases on a returning cruise. RCL did a bunch of things they DIDN'T have to do...and in almost 20 years of cruising I have never seen. Take solace in that case...and expect you will be taken care of in due course. 

Hard to enjoy the drink package like that!..lol

The short list...
+ Can't find my stateroom...spent the entire cruise dragging my suitcase around looking for it
+ Can't get a drink...yet everyone else has one
+ Missed the ship leaving a nightmare port of call
+ Swimming after the ship as it left embarkation port
+ Can't find a deck chair...oh wait, that wasn't a dream
+ They took all my clothes during a Quest
 
 

Well clearly THAT is the worst one on here!!! ?
 
Lol I’m sure there’s been someone that hasn’t been a dream for too! 

The short list...
+ Can't find my stateroom...spent the entire cruise dragging my suitcase around looking for it
+ Can't get a drink...yet everyone else has one
+ Missed the ship leaving a nightmare port of call
+ Swimming after the ship as it left embarkation port
+ Can't find a deck chair...oh wait, that wasn't a dream
+ They took all my clothes during a Quest
 
 

The short list...
+ Can't find my stateroom...spent the entire cruise dragging my suitcase around looking for it
+ Can't get a drink...yet everyone else has one
+ Missed the ship leaving a nightmare port of call
+ Swimming after the ship as it left embarkation port
+ Can't find a deck chair...oh wait, that wasn't a dream
+ They took all my clothes during a Quest
 
 

The short list...
+ Can't find my stateroom...spent the entire cruise dragging my suitcase around looking for it
+ Can't get a drink...yet everyone else has one
+ Missed the ship leaving a nightmare port of call
+ Swimming after the ship as it left embarkation port
+ Can't find a deck chair...oh wait, that wasn't a dream
+ They took all my clothes during a Quest
 
 

The short list...
+ Can't find my stateroom...spent the entire cruise dragging my suitcase around looking for it
+ Can't get a drink...yet everyone else has one
+ Missed the ship leaving a nightmare port of call
+ Swimming after the ship as it left embarkation port
+ Can't find a deck chair...oh wait, that wasn't a dream
+ They took all my clothes during a Quest
 
 

Now I'm afraid to fall asleep tonight ?

Geez...now all I want is FRIES!

Geeeez...I see that and all I hear now is Fries Fries Fries Fries......

Geeeez...I see that and all I hear now is Fries Fries Fries Fries......

Geeeez...I see that and all I hear now is Fries Fries Fries Fries......

Geeeez...I see that and all I hear now is Fries Fries Fries Fries......

Maybe it's not a glitch, maybe it's something we don't get yet but I also saw "complimentary" -  RC going $0 for specialty dining doesn't make business sense since people are willing to pay.
I will say this though, if it's a glitch and an honored glitch, I'll buy the drink package and count myself lucky.
 

You've abandoned CK...or are these four reservations at Chops for the ?????
No such luck on my reservation...?

Down by the engine room...RUT ROH!! ? 

Sweet...looks like for the first time ever I will enjoy some specialty dining after 15 cruises.....
 
Fingers crossed they honor the glitch...or if not at least give me 1 of the 3 that I booked!..lol