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sk8erguy1978

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Posts posted by sk8erguy1978

  1. Welcome to the message boards.

    I'm terribly sorry this is happening. In the beginning of the pandemic a lot of people had issues with refunds and credits being issues in a timely fashion. I just checked my email and it came in from my travel agent, but also RCL directly "noreply_at_rccl.com", however it was not encrypted.

    May I ask, what actions did you take when it was canceled?... call and request refund? call and request lift & shift? call and request FCC? Send an email inquiry? Something else?

    Without making too many assumptions, in your shoes, I'd personally try one more time with customer service and insist it gets escalated to next level (I forget the name, I can search here and find it as others have done it, but basically it's like customer service level 2 and can resolve this issues a regular agent cannot). After that, I'd just file a claim with my credit card company.

  2. A quick scan it looks like both ships will be in Coco Cay on July 4th, with Adventure doing an overnight and Freedom on a 10 hour stop.

    With reduced capacity sailings and Coco able to handle two ships, the island is probably still at a reduced capacity... Or they flip flop Bahamas like you said since they'll (Nassau) have one ship embarking passengers and another coming to visit.

    It is curious how they are scheduled to leave Nassau at the same time.

    Screenshot_20210607-001442.png

    Screenshot_20210607-001343.png

  3. 8 hours ago, DunkelBierJay said:

    It's scenarios like these that led me to cancel everything several months ago, grit my teeth and wait it all out until cruising fully resumes.

    Similar situation as to why I cancelled both September 2020 & December 2020 before any final payments were made. It was too wild of a situation a year ago. I took one deposit as a FCC and L&S the other cruise to this September. I didn't want RCL to hold large amounts of my money that I could use for other vacations (or that new grill :)).

    Now that final payment is due (on the shifted cruise) we are more than likely cancelling again. Wife just started a new job and some friends already backed out.

    Originally I was "all-in" figuring it would be cancelled and I can preserve the great price. Now? I'm not so sure, it might actually sail, then I'm stuck with a large FCC if wife's new job denies the time off. Also, I decided not to lock myself into this cruise. I'm having fun checking out other options, looking at this winter. So, like you, I'll take my FCCs,  watch how things start, monitor @Matt's blogs for latest news and in the near future book something REFUNDABLE for this January or February (latest March).

  4. 15 minutes ago, MaryCS62 said:

    Not to hijack this post, but DH and I were discussing whether or not Oasis docks or tenders @ Labadee, & I even looked at your map to see if I could figure it out, but sadly, I cannot.  I see a long dock to walk down, but since the last time I was there was 8 years ago, and on Explorer, I don't remember.  Can you tell me, please?

    It docks. I took this in 2012 from the top of zipline.

    IMG_0198.jpg

  5. 8 hours ago, Bjn10 said:

    Ok so we all know that adventure of the Seas is requiring a vaccine which I have completed. The only issue I’m not able to get a straight answer on is this 

    In the Q&A it says that you must have your original vaccine proof the issue is I lost mine the day I got it(Long story) so I went to my local health department and had my official vaccination record printed off and signed. I’ve called and can’t get a straight answer from RC. Some reps say it’s fine others say no only the original will work I just need a straight answer 

    Unfortunately, you're not going to get a straight answer from the call center. In my experience, I feel most are just "winging it" with an answer based on their understanding of a policy. That said, I agree with Matt above, if it's an official document, signed on official letter head, maybe even a stamp?, I think you'll be alright.

    Luckily, August is far enough out where you have time to learn from some June & July sailings.

  6. I personally made the switch to using a travel agent prior to the pandemic and glad I did. In these times I'd suggest going back to a travel agent, too much change, too much uncertainty. I personally was assigned Kathy at MEI randomly via the affiliate link here and she's been great. I'm sure plenty will chime in with their favorite agent but the affiliate link worked fine for me and I liked not having to randomly email someone.

  7. Asking the suite concierge to make reservations isn't over stepping at all. I've made pre-cruise requests by replying to the welcome email.

    I'm not sure how CK is situated on Harmony, but don't recall showing sea pass on Anthem but we might have.

  8. 42 minutes ago, twangster said:

    I'm eagerly waiting to learn what the onboard protocols will be.  I'm holding off booking for now. 

    Between the elusive possible July restart and the unknown offshore protocols something has to give.

    Same. I only have one cruise booked in September but a final payment quickly approaching. Wife and I are considering cancelling before payment then waiting to see what happens over the summer before making plans with our FCCs (only two cruise deposits, nowhere near what some here probably have). Her starting a new job does help the decision too, "now you don't have to awkwardly ask for time off already" LOL.

  9. 5 hours ago, twangster said:

    Friendly reminder if you are thinking about booking a cruise and would like the peace of mind of having Cruise With Confidence as a future option, you must book by May 31, 2021 so book before the end of this month.

    I was just headed to RCLs site to look this up to tell friends when A.D.D led me here and to this topic, LOL Thanks! 

  10. 4 hours ago, smokeybandit said:

    I just have to convince my wife that Bermuda is a good place to visit so we can get one more cruise in with double points.  It's on my bucket list. For all she's concerned it can kick the bucket.

     

    1 hour ago, smokeybandit said:

    I don't think it's Bermuda she has a distaste for, but the open ocean (and more chance of seasickness than in the gulf) to get there.

    Bermuda is our favorite island, we have done more 5-day NJ to Bermuda cruises than I'd like to admit (7 from 2007 - 2019), we even got married on the island. Depending where you're sailing from, NJ (or NYC if you do NCL) wasn't that bad at all with Explorer, Liberty & Anthem. We've had some motion before, not going to lie, but unless she is ultra sensitive or (like my wife) trouble shaking the nauseous feeling even after Dramamine, or other relief aids, you should be fine. Even if I'm wrong, I am someone on the internet you can point to and say, LOOK HUN, THIS GUY SAYS IT'S FINE ... then it's my fault and not yours ?.  

    Edit: friendliest people on the planet, or at least from the places I've visit in my life. Ask anyone for help, they aren't shy and eager to assist. Heck, one time, friend and I pulled over with scooter looking at a map, they came over and volunteered help without us asking!

  11. 52 minutes ago, smokeybandit said:

    They may have since tightened it up, but at the time it was rolled out you had to pick those "personal" questions but it was multiple choice and it gave you unlimited chances to pick the right answer.

    Looks like with the NY app it'll provide information that can be verified. Of course fake ID can be made, but at least it's a physical check.

    Screenshot_20210430-134043.png

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