ctwilliams

I'm on board and have shown your post to guest services.  It's early here so only one GS person on shift right now.  They will engage the guest service manager and housekeeping manager later this morning when they come on duty.
The problem with cash is that it's an easy claim to make.  I'm not saying your story isn't true but with so many people trying to cash in on scams these days everyone including Royal needs to be extra diligent to validate such claims.  
I'm assuming they still have your contact information from the previous voyage.  If they need to contact you they will directly without me being involved any further.

I was on the recent extended Empress cruise (due to Dorian), it was my first cruise, and I just wanted to say that was the best consecutive eleven days I've ever experienced, and I'm an old guy that's seen a lot. I'm a huge Royal Caribbean fan now, can't imagine riding with anyone else from here on out. I don't know if it's appropriate but I'm posting a sunset photo taken the night before arriving back in Miami.

I was on the Allure sailing right after yours and I went to Guest Services with no luck.  The lady that helped me said she had seen the photo already and knew exactly what I was looking for when I asked her.  Hopefully they will turn up and someone will reach out to you!

CC is a cesspool of hate at times. I remember saying I split a drink with my 4 year old son when I had the drink package but he didn't and they made it that i was Hitler and I am the reason Royal Caribbean is gonna go out business. Shared a drink with a 4 YEAR OLD! They had an absolute fit. These boards are WAY better and its Royal only and we are pretty much Royal only.

Looks like CoCo Cay survived Dorian with minimal damage 

Stay safe @Matt. Thinking of you and all the others living in Florida who are impacted by this. 

You are mistaken. Hindsight is 20/20 and to blame Royal Caribbean in any way for not being able to predict future weather with 100% preciseness is plain silly. Frankly, you're being extremely unrealistic.

Good for you. but  royal Caribbean knew way ahead of time we was not going to be able to go to coco cay and still allow the cruise to continue. I’m monitoring this storm way before we sail and I leave in miami I knew we were on the path of the hurricane with a lot anticipation so royal Caribbean knew too. And yes it’s not enough because I pay premium and a lot of money just to go to coco cay. I could get another cruise for half of what I pay if I want just be on the ship and do nothing.  But hope you enjoy your vacation. And if they cancel it and don’t give nothing back you should be ok and graceful to royal Caribbean for your amazing vacation. 

I should probably stay out of this but I don't think "grammar shaming" somebody who is angry is anything except treating someone the way they said they've been treated already. If a mistake was made (and don't for a minute suggest that sometimes a large corporation and it's employees don't make mistakes--or are rude) why not just say so.
I like reading this blog because it was so nice to see everyone's positive outlook on cruising. All of you love to tout how much money you saved, and the value of the dollar, and saving up your pennies to go on cruises. It's nice to read--so when someone is upset they've lost a deposit I"m pretty sure all of you would be pissed off if you were out $500 in 24hrs for a clerical error on your part. Anger can get the best of us, as clearly at has gotten the best of you at this person with their vitriolic language. Direct them and help, don't criticize them for their opinion....it's always our behavior in bad times that is a great reflection of who we are, and admitting when we are wrong and moving on....

I PUT A TOPIC ON HERE THIS MORNING SHOWING HOW ROYAL CARIBEAN ARE STEALING MY DEPOSIT BUT SOMEONE HAS TAKEN IT DOWN DO NOT BOOK THRU THIS MOB
 

Take it from an experienced Captain...
 
 
 

Not at all windy.

I actually find this site pretty friendly compared to another forum based site... Are you aware what exactly happened to Oasis? It was a really freak accident. I don't think you are trying to be greedy but I am not sure exactly what you want. I heard Royal is giving a full refund plus a 100% cruise vouchers for another cruise.. To me that sounds good. You basically will be getting your money back for this plus another potentially free cruise.. I am not sure what else you were looking for? I know you are being inconvenienced and I totally get how that stinks but Royal is trying hard to make this weird accident right. 

Oops I forgot this site is pretty testy, my $475 for the cancelled TA was something I was looking forward to, so call it greedy if you like, but I don't think the "new"  promos will be comparable. Maybe a choice of either would be fair.  Although my bio shows Pre Gold I'm actually Diamond+ and an experienced cruiser so hold back on the slams. 

A while back someone posted that the Royal Caribbean UK website worked differently in that it showed ALL available cabins. The US site only shows a selection of available cabins. I have tried it and found it to be true. You search for and find your cruise, select the cabin type, and then there is a drop down for every category with all the available rooms. 
 
I used this several weeks ago to change rooms to one that was showing available on the UK site but not the US site.
https://www.royalcaribbean.co.uk/
 
Sorry that I can't give credit to the original poster.
 

Here's a graphic I slapped together since I like to see fleet info with the tonnage listed.  The pictures and below came straight from the RCI website.  I only added the header and the tonnage info.  I've attached a pdf version and also included a ppt version if you want to tweak the image to your liking.  Enjoy! 
RCI SHIP INFO.pdf
RCI SHIP INFO.pptx

Hopefully helpful hint for those who may not know:
For reasons unknown to me, Royal does not show all available cabins when you go to book on the North American website but they do on the UK site. As an example, they showed 1 cabin on each of 3 decks available for an Oceanview Balcony cabin on particular sailing on the US site, but the same sailing on the UK site showed about 40 available cabins of the same type on 4 decks.
So if you are on the North American site and think the cabin type or location you want is not available, that may not actually be the case. You can check the UK site here.
If you see a cabin you want on the UK site and you are in North America, you’d have to call Royal or a travel agent instead of booking on line.
 
 
 
 

Thanks for posting this, great tip. I was in the process of looking at a cruise on Majesty of the Seas and it seemed the availability was not that great. I just tried your tip and found that there are literally hundreds of staterooms available. Thanks!

Shamelessly promoting my favourite class of ship again. I came across this video tonight and really wanted to share it. @Matt has some great blog posts comparing the 4 ships but this video was so well put together and gives a great comprehensive visual.  Whether you are a first timer or you've sailed all 4, it's still worth a look, especially if you are deciding between them as I find many people are.  Also, there are some really good shots of the new features on Symphony, including food shots from Playmakers and Hooked.  It's 20min long and there is an ad in the middle but have a look. Can't wait for my next Oasis class sailing! 
 

Watching the ocean go by in 270 during the day on Anthem of The Seas...

Watching the ocean go by in 270 during the day on Anthem of The Seas...

Watching the ocean go by in 270 during the day on Anthem of The Seas...

I just booked Brilliance of the Seas for the October 1st cruise. In the beginning where you usually have a choice between refundable and non refundable, I had no choice.
 
When I got to the final checkout page I DID get a box that I could check to turn it into a refundable deposit. For this cruise it was only a $10 extra charge (not per person, $10 total). 
 
CT

I just booked Brilliance of the Seas for the October 1st cruise. In the beginning where you usually have a choice between refundable and non refundable, I had no choice.
 
When I got to the final checkout page I DID get a box that I could check to turn it into a refundable deposit. For this cruise it was only a $10 extra charge (not per person, $10 total). 
 
CT