Susie

I sent message to RCI Facebook and this what there reply
Me: OK I have 2 booking with RCI one with Symphony which will be in 24 days and Oasis of the Seas in August 2020. Just find down that my Oasis room perk will be removed. Why? I booked when it was included and that is one of the reason we book this room Boardwalk Balcony for the Soda package. I need your explanations. 
RCI: I'm very sorry for any disappointment this has caused, Susie. We're always re-evaluating our offerings and after reviewing feedback from our guests, we’ve made the decision to discontinue this program. Many guests weren’t even using the features, as they have other items they selected that overlapped with the few benefits. Since you booked this stateroom on Oasis before we made this announcement today, we'll be issuing you a $50.00 onboard credit as a gesture of goodwill. -Yami
Me: The soda package for 2 people is around $140 and not even include other perks we supposed to receive burgers meal for 4 at JR and rock climbing wall session. This is false advertisement. Wow $50 not even enough to pay for one Soda package.
RCI: I understand where you're coming from. Please know it wasn't our intention to make you feel this way.
Me: This room cost more than window view so I I were know that will not include perks I will just book Ocean view stateroom.
RCI: You can definitely change your stateroom. Please keep in mind, it'll be at the prevailing rate.
Me:  Funny when I booked the price of every staterooms was cheaper. If RCI can give me the price shown the date I booked then I will change. Why don't stop giving the perk today the announcement come out. At the time of booking, RCI offered the room with perks.
RCI: Unfortunately, we won't be honoring any previous rates. I'm really sorry about that.
 
 
I did not go further at that point because I really upset and might regret for what I will send.

Their rationale is that since this was a "complimentary amenity," they can remove it with no harm.
MDR, Sorrentos, El Loco Fresh, Windjammer, Park Cafe, Cafe Promenade, Dog House are all complimentary amenities, wonder when they start chopping these and charging?
Broadway shows, Comedy, Ice Shows, Headliner are all complimentary amenities today, will they be chopped too?

I sent message to RCI Facebook and this what there reply
Me: OK I have 2 booking with RCI one with Symphony which will be in 24 days and Oasis of the Seas in August 2020. Just find down that my Oasis room perk will be removed. Why? I booked when it was included and that is one of the reason we book this room Boardwalk Balcony for the Soda package. I need your explanations. 
RCI: I'm very sorry for any disappointment this has caused, Susie. We're always re-evaluating our offerings and after reviewing feedback from our guests, we’ve made the decision to discontinue this program. Many guests weren’t even using the features, as they have other items they selected that overlapped with the few benefits. Since you booked this stateroom on Oasis before we made this announcement today, we'll be issuing you a $50.00 onboard credit as a gesture of goodwill. -Yami
Me: The soda package for 2 people is around $140 and not even include other perks we supposed to receive burgers meal for 4 at JR and rock climbing wall session. This is false advertisement. Wow $50 not even enough to pay for one Soda package.
RCI: I understand where you're coming from. Please know it wasn't our intention to make you feel this way.
Me: This room cost more than window view so I I were know that will not include perks I will just book Ocean view stateroom.
RCI: You can definitely change your stateroom. Please keep in mind, it'll be at the prevailing rate.
Me:  Funny when I booked the price of every staterooms was cheaper. If RCI can give me the price shown the date I booked then I will change. Why don't stop giving the perk today the announcement come out. At the time of booking, RCI offered the room with perks.
RCI: Unfortunately, we won't be honoring any previous rates. I'm really sorry about that.
 
 
I did not go further at that point because I really upset and might regret for what I will send.

They made a mistake in July and they owned it.  Now this new issue is not even a mistake, it is a deliberate action on their part to take away what's on a contract they agreed to when guests made their bookings.  I so want to make a sign that says, "ROYAL, THIS ROUND'S ON YOU TOO!!!"

If previous guests were not using the features, that means Royal made some "savings" in the past.  All the more reason why they should honor their commitments to those who have booked with the perks in place.  How much would it cost them to use some more of that soda syrup and buns and hotdogs just to keep their target market happy?

I sent message to RCI Facebook and this what there reply
Me: OK I have 2 booking with RCI one with Symphony which will be in 24 days and Oasis of the Seas in August 2020. Just find down that my Oasis room perk will be removed. Why? I booked when it was included and that is one of the reason we book this room Boardwalk Balcony for the Soda package. I need your explanations. 
RCI: I'm very sorry for any disappointment this has caused, Susie. We're always re-evaluating our offerings and after reviewing feedback from our guests, we’ve made the decision to discontinue this program. Many guests weren’t even using the features, as they have other items they selected that overlapped with the few benefits. Since you booked this stateroom on Oasis before we made this announcement today, we'll be issuing you a $50.00 onboard credit as a gesture of goodwill. -Yami
Me: The soda package for 2 people is around $140 and not even include other perks we supposed to receive burgers meal for 4 at JR and rock climbing wall session. This is false advertisement. Wow $50 not even enough to pay for one Soda package.
RCI: I understand where you're coming from. Please know it wasn't our intention to make you feel this way.
Me: This room cost more than window view so I I were know that will not include perks I will just book Ocean view stateroom.
RCI: You can definitely change your stateroom. Please keep in mind, it'll be at the prevailing rate.
Me:  Funny when I booked the price of every staterooms was cheaper. If RCI can give me the price shown the date I booked then I will change. Why don't stop giving the perk today the announcement come out. At the time of booking, RCI offered the room with perks.
RCI: Unfortunately, we won't be honoring any previous rates. I'm really sorry about that.
 
 
I did not go further at that point because I really upset and might regret for what I will send.

I think the more people who call to complain about this.  Post on social media about this.  Raise a stink!  At least give 100 OBC in exchange for the loss of the perks.  Or honor the perks for those already booked.

Actually, it is not legal. You cannot alter a "contract" without the express written consent of all parties.

I would say $200+ for the boardwalk Balcony. I not include the rock climbing wall session to the value because I don't know the value. So $50 onboard  credit is a slap in the face really. ?

I don't think anyone should go on cruises purely to attain higher C&A status. The perks are lovely, but not the reason to go on a cruise. Higher status should be a tertiary benefit to the overall amazing cruise experience you come to relish and enjoy.
I recall a great argument by @monorailmedic on his podcast about why elevated loyalty status is great, but not the primary reason to cruise.
Is it nice to be Diamond/Diamond Plus at some point? Absolutely. There are some great benefits. 
But do not book cruises purely to move up.

Don't let this incident deter you from cruising. They're other cruise lines you can explore if you don't want to continue with RCCL.

The more I thought about it today, the more I can see the point of those that booked 2020 sailings and getting just $50 in lieu of the perks. Yes, $50 is better than nothing, but it would have been a better transition away from this if they just said "okay, everyone that booked as of today gets it and that's it."

We booked on Oasis Boardwalk balcony for August 2020. This is really mess up. Soda package for 2 alone is $140. Not even count on the the meal for 4 at JR and the rock climbing session. It should grandfather the one already booked before the date announcement come out. This is definitely false advertising. This is sad from loyal customer.

I can change the room but the price is way way higher now than when I booked. 

I would say $200+ for the boardwalk Balcony. I not include the rock climbing wall session to the value because I don't know the value. So $50 onboard  credit is a slap in the face really. ?

St Kitts: I went to the beach that has a volcanic sand mix with white sands really unusual beach. The water is really calm on the Caribbean side and it was the best beach break we have done. The name of the beach is South Friars Bay and the place we rent umbrellas and lounge chairs is it called Carambola Beach club. The place has beers in the bucket, mix drink, Sushi and the Whole Pizza. It also has a little area that you can snorkel. 

We booked on Oasis Boardwalk balcony for August 2020. This is really mess up. Soda package for 2 alone is $140. Not even count on the the meal for 4 at JR and the rock climbing session. It should grandfather the one already booked before the date announcement come out. This is definitely false advertising. This is sad from loyal customer.

So that's not really the bad thing...they can end any promo they want anytime. I get it.
 
Apparently, for those that have it booked..they are losing ALL the perks and getting a$50 OBC......are you kidding me? What a slap in the face from Royal.
 
I get it Royal..you aren't making enough from the package..or losing too much. But at least honor those who have booked it and many who have probably paid extra or booked those cabins to get the deal. Real cheap and low blow from Royal IMHO.

? Really simple solution. Don't buy anything extra except you think it worth it. 

Opps !! wrong year. My Symphony is in 2019.  LOL Odyssey is in 2020. Still have a hope if I can find someone take care of my son.

Good morning from Alaska’s inside passage!  Pictures do not do it justice (at least mine anyway). But what an amazing sunrise this morning!


 
Will catch up on the blog later tonight after a visit to the Juneau and Mendenhall Glacier.

Don't miss Laser tag and make reservation early when you are on the ship.
We will be on Symphony in 29 days, so excite.
 

OK, all of you! ?‍♂️ I expect you leave the ship in spic and span shape! ?‍♂️ I can't sail her until she makes her way to NJ, so don't go trashing the young lady!

I just booked B2B cruises on the Odyssey ... Inaugural sailing (Nov 5) and Nov 9.

Did somebody say I was a " @twangster junior?"
 
 

Just a bottle opener ? as long as i have that i soon forget about the things i should have packed but didnt  ?