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My advice for someone using a Royal Genie on a Royal Caribbean cruise

In:
31 Mar 2022

If you're staying in Royal Caribbean's top tier suites, you're going to want to know how to maximize the experience, including what your Royal Genie offers.

Royal Caribbean's top suite experience is known as Star Class, and it includes a crew member who is a blend of personal concierge and magic maker.  Known as a Genie, this crew member works with just three cabins or so to manage every need onboard.

Having tried two different Royal Genies so far, my takeaway has been there is a learning curve to being able to fully utilize what Royal Caribbean packs into the experience. In fact, what's listed on paper as your benefits is really just a starting point. Depending on your genie and how vocal you are, the experience can vary significantly from person to person.

The cost of booking one of the cruise cabins that includes a Royal Genie is not cheap, with prices usually starting in the five figures. So with that kind of investment, getting your money's worth is something you probably want to investigate.

Here's my best advice for someone trying a Star Class suite for the first time, and get everything out of it you can.

It makes even basic activities easier

Top 25 free things you can do on Royal Caribbean's Oasis Class cruise ships | Royal Caribbean Blog

It's easy to start planning all the big ticket things your Star Class suite includes, but don't overlook the basics either.

Having a Royal Genie is all about making your life onboard easier, especially when it comes to lines.

Genies have the ability to cut the line for almost everything, including onboard activities.

Your genie can get you to the front of the line for laser tag, water slides, and pretty much any other onboard activity. This is especially helpful with kids, who often want to do all the fun things onboard.

Every Genie is different

If you read the description of the Royal Genie service from Royal Caribbean, it sounds like the Genie experience is going to be the same for anyone you get, but it's far from that.

Each Genie has their own style and approach to offering their services, and that means your experience can vary between different Genie's.

Star Class, by its very definition, is designed to be a personalized experience.  While the overall "rules" are fairly consistent, the specific amenities do tend to vary by ship and even among Genies on the same ship.  

I hesitate to ever say one Genie is better or worse than another. Instead, they are simply different, so if you've had a Genie in the past, your next Genie will likely do things slightly differently.

What this means is some Genie's are better about pre-cruise communication than others, while other Genies prefer to spend more time socializing with their guests than others. 

Each Genie will help you with planning your days and nights with things like specialty dining reservations, entertainment seating, booking onshore excursions, and personal escorts onto and off of the ship, as needed. They're basically a walking and talking Guest Services that you can message anytime.

When you meet your Genie onboard, it's always a good idea to share what you're looking for during the sailing.  Just keep in mind how each Genie goes about their duties will vary.

Read moreWhat is the difference between suite concierge and a Royal Genie?

Ask for everything

One of the early mantras I learned from others that book Star Class often is to rely heavily on the Genie to provide everything.

As someone that is used to planning a lot before the cruise and not wanting to be a bother, this was a bit of an adjustment, but the real value of having a Genie is having them take care of your every need.

What this means is any food or drink you want should go through the Genie, rather than you getting it yourself. If you want to see a show, or reserve a seat somewhere, ask the Genie.

I even asked my Genie to reserve seats at the Mason Jar bar because it was busy.  He investigated and got us reserved seats.  

Of course I can do many of these things on my own, but paying for the Star Class experience gets you this service.  So to best take advantage of what you're paying for is to not feel like a bother to the Genie by making requests.

Specialty dining galore

What is Star Class? | Royal Caribbean Blog

Another major benefit of booking Star Class is all the specialty dining is included with your cruise fare.

Just like the unlimited dining package, you can dine at any specialty restaurant and pay nothing extra for the experience.  

Unlike the dining packages, your Genie can reserve tables for you before the cruise.  He or she can also deliver any food from a specialty restaurant to your stateroom as long as the restaurant is open.

We usually feed our kids dinner before we drop them off at Adventure Ocean, so when we are in Star Class, my kids order steak from Chops Grille and pizza from Giovanni's Kitchen because it's included.

While Coastal Kitchen (the complimentary restaurant for suite guests) is included in your cruise fare as well, it seems to me the included specialty dining is far more lucrative to take advantage of for your dining plans.

Check-in is super easy

An underrated benefit of being Star Class is you'll never have such an easy check-in procedure at the cruise terminal.

Regardless of your check-in time with the Royal Caribbean app, your Genie will ask you what time you want to arrive.

When you get to the terminal, a designated porter just for Suite Guests will take your luggage and bring it directly onboard the ship immediately.

You then get to enter the cruise terminal and complete the check in process ahead of others. Your Genie meets you in the cruise terminal and takes you immediately up to your suite.

They say patience is a virtue, but it's not necessary with the Star Class.

Gratuities are crazy (depending who you ask)

Cash

How much to tip your Genie at the end of the cruise is a gray area, to say the least.

There's all sorts of ideas on what is appropriate and the amounts are all over the place.

In my experience, there is no right or wrong answer, as you have to consider all sorts of people book Star Class and there's no specific gratuity recommendation by Royal Caribbean.

The Genie will appreciate whatever gratuity you deem is appropriate at the conclusion of the sailing, but for anyone trying Star Class for the first time, you will quickly discover tipping is the wild west for Genies.

Depending on my experience onboard, I pick an amount and multiply it by the amount of people I'm travelling with and go from there.

Your cabin is your castle

Another mantra of the Star Class experience is to spend more time than ever in your cabin.

Because your Genie can deliver all the food and drinks you want to the cabin, plan on spending more time enjoying the lavish accommodations you have booked.

Star Class cabins are large, and offer a ton of living space coupled with beautiful views, so enjoy them as much as you can.

You can have not only food delivered, but cocktails too.  Heck, some Genies have arrange in-suite parties with bar cart, ice cream socials, and more.

Going back to one of the lessons I talked about earlier, ask for everything and whenever possible, have it delivered to your cabin.

Free laundry

First time cruisers: How do I wash my clothes on my Royal Caribbean cruise? | Royal Caribbean Blog

Another underrated perk is you can enjoy all the laundry you want for no cost.

Instead of coming home with a suitcase full of dirty laundry, send it out to be laundered.

My advice is send it out daily, rather than a huge bag at the end of the cruise. It's easier to manage because you have to fill out the laundry form each time.

Is Star Class worth the cost?

I bet even if you read every part of this article, the one question you still have is if Star Class is worth paying significantly more to get.

The Star Class experience is a splurge of epic proportions, so this is not a question of can you do enough to "break even". Just like first class on an airplane, or buying a Corvette, you're doing these things because you can and it's nice to reward yourself sometimes.

Each time I've stayed in Star Class I come to the same conclusion: it was a wonderful way to spend my cruise, and it spoiled us. I think that's exactly what Royal Caribbean wants guests to feel like after they try Star Class.

Obviously not everyone will be able to afford Star Class, and that's okay. You can have an amazing cruise experience without a Royal Genie and filet mignon delivered to your cabin. 

If you do elect to try Star Class, do as much as you can to maximize your cost by utilizing all the services and perks of Star Class. 

A beginner's guide to sailing in Star Class

In:
16 Nov 2021

For those that want the ultimate in luxury, Royal Caribbean offers Star Class. 

When booking a cruise, one of the first decisions to make is what kind of room to sail in.  There are so many options within Star Class you may not know where to begin.

Hopefully these tips will help you make the planning go more smoothly.  

What is Star Class?

What is Star Class? | Royal Caribbean Blog

Star Class is available on Oasis and Quantum class ships.  They are the largest of the suites.  Some of the perks for staying in a Star Class room include:

  • Priority boarding
  • Complimentary VOOM wifi
  • Complimentary specialty restaurants
  • Complimentary deluxe drink packages
  • Access to the suite lounge and Coastal Kitchen for all meals
  • Complimentary laundry services
  • Standard gratuities (additional gratuities, for the Genie for example, are at your discretion)

And the best part, you get the services of the Royal Genie!

Choosing your room

My husband and I are frequent cruisers but had never stayed in Star Class.  We decided it would be perfect for us to try out for our 15th anniversary. 

Choosing a room was probably the hardest part for us.  Upon starting our research, we quickly realized most of the suites were designed for larger parties.  For example, the two bedroom Aqua Theater Suite is a Star Class option, as well as the Ultimate Family Suites. 

We ended up picking the Owner's Panoramic Suite that is only available on Oasis of the Seas and Allure of the Seas.  It has one bedroom which was perfect for two people. 

As a bonus, it also has a hot tub on the balcony, which is something I’ve always wanted to try.

Pre-cruise communication

Photos: Oasis of the Seas arrives home to PortMiami | Royal Caribbean Blog

Approximately six weeks prior to sailing, you will receive your Star Class pre-cruise questionnaire.  The questions are a way to help your Genie get to know you better. 

It asks a lot about your cruising preferences and also has some fun questions. 

One that stuck out to me was, “if you could have dinner with any person living, or in history, which three would you choose?”  Our answers were Princess Diana, Walt Disney and Agatha Christie.  

Royal genie questionnaire - Royal Caribbean Discussion - Royal Caribbean Blog

Again, it’s a way for them to gauge your personality and personal interests. 

A month before sailing, we received our first e-mail from our Royal Genie.  He introduced himself to us and asked more specific questions regarding our cruise such as, were we travelling with anyone in a different cabin, what our preferred restaurants and dining times were and what shows we were interested in. 

As we sent messages back and forth, we were able to come up with a tentative schedule for our sailing.

Embarkation day

Quantum of the Seas Live Blog - Day 1 - Star Class cruise begins | Royal Caribbean Blog

When you arrive at the terminal, you will see an area specifically for Star Class check in.  Make sure you keep all of your luggage with you, and not drop it off with the porters as you normally would. 

Once the agent checks you in, you will receive a ship porter that will whisk away your luggage and deliver it to you room shortly after you board.

After checking in at the terminal, your Royal Genie will meet you to escort you on to the ship.  They will take you straight to your suite and give you a printout of the plan you made together.  Remember, it’s not written in stone so you can change your mind at any time.

 

We had pre-arranged for lunch from Sabor to be set up in our suite.  Beef empanadas, chicken and steak quesadillas, chips with guacamole and even our favorite specialty margaritas were waiting for us.

We also met up with our loft attendant, which is a fancy name for room steward, that showed us how to use all of the controls in the room and asked if we had any special requests. 

One special request we had was to have the hot tub set up every evening after dinner.  We also advised her of our normal routine so she would know when the best time was to service the room.

The Royal Genie

Everything you need to know about Royal Caribbean's Royal Suite Class | Royal Caribbean Blog

During our research, the biggest mystery for us was the Royal Genie.  We did many searches online asking “what do they do?” 

We never truly felt we received a good answer to that and now I know why.  The Genie’s services are specific to you and your wishes. 

Of course you can expect them to make all of your dining reservations and get you the best seats in the house to every show, but they also surprise you in ways that make you feel special.

I’m not sure how every Genie does it, but for us, we were kept in constant communication with ours via WhatsApp. 

We downloaded it on our phone and could message him any time.  We hardly needed it though, he always seemed to know where we were and would check in with us at breakfast, dinner and even hanging out in the suite lounge, just to see if we were ok and needed anything.

We loved coming in to our room on our anniversary and finding it decorated with cards, balloons, banners, fresh flowers, a cake with our names on it and a beautiful Willow Tree figurine. 

A few days later, Halloween decorations were added to the room. I have no idea how he knew that was my favorite holiday, I guess it’s just part of the Genie magic.

On debarkation day, you will arrange a time to be escorted, with all of your luggage, off of the ship. 

Is Star Class worth it?

Aerial photos of Royal Caribbean's Harmony of the Seas | Royal Caribbean Blog

As with everything, that is based on each individual. 

We were lucky enough to get an amazing deal on our room since we booked it during the pandemic.  In fact, looking at pricing for next year, our room is selling for three times what we paid. 

For a lot of people that cruise in Star Class regularly, it’s more about the personal experience than the cost, especially if you’re sailing in a group.  It’s nice to have someone there to make all of your arrangements. 

We loved the experience and hope to do it again in the future.

What is Star Class?

In:
08 Nov 2019

At the top of the Royal Suite program is Star Class, which offers guests sailing in Royal Caribbean's most spacious and well-appointed rooms the top tier of benefits.

The Royal Suite Class are suites offered on the Oasis and Quantum Class ships. These ships include:

  • Oasis of the Seas
  • Allure of the Seas
  • Harmony of the Seas
  • Symphony of the Seas
  • Quantum of the Seas (Singapore sailings)
  • Anthem of the Seas
  • Ovation of the Seas
  • Wonder of the Seas

What is a Star Class suite on Royal Caribbean?

The top tier of the Royal Suite Class is Star Class, and guests staying in this room receive a wide array of amenities, perks and services while onboard.

The benefits of Star Class include:

  • Dedicated check-in line
  • Priority boarding
  • Access to Coastal Kitchen restaurant for breakfast, lunch, and dinner
  • Bathrobes
  • L'Occitane 50 ml Bathroom Amenities
  • Duxiana Mattress
  • Frette Linens
  • In Room Mr. Coffee/Tea Service
  • Complimentary Voom high-speed WiFi
    • Each guest booked in Star Tier suites will receive complimentary VOOM on one individual device of their choice.
  • Concierge service
  • Access to Sun Suite Deck
  • Exclusive signature activities
  • Complimentary Minibar stocked with Coca-Cola Beverages and Water
  • Laundry and Ironing Services
  • Priority Departure
  • Royal Genie
  • Complimentary Gratuities
  • Complimentary Specialty Dining
  • Complimentary Deluxe Beverage Package

What rooms are Star Class?

The Star Class cabins are hotel-style stays, with the most spacious to enjoy at sea. 

  • Royal Loft Suite
  • 4 Bedroom Villa Suite
  • Owner’s Loft Suite
  • Grand Loft Suite
  • 1 Bedroom Owner’s Panoramic Suite
  • 2 Bedroom Grand Panoramic Suite
  • Star Loft Suite
  • 2 Bedroom Spacious AquaTheater Suite with Large Balcony
  • 2 Bedroom AquaTheater Suite with Large Balcony
  • Ultimate Family Suite

What is Royal Genie service?

Arguably the best perk of staying in a Star Class room is your own Royal Genie.  All suites within the Star tier will receive the Royal Genie experience.

The Royal Genie's job is to craft experiences, and curate your entire vacation around what you wand your family want.  They offer their guests VIP experiences all around the ship.

There are many services offered by the Royal Genie, here are the top services offered:

  • Exclusive access to private Shore Excursions, VIP Seating, signature activities and more, before they open to anyone else.
  • Helps coordinate in-suite parties, such as surprise parties, cocktail hours and more.
  • Keeps suite stocked with favorite snacks and drinks.
  • Expedited Boarding and Departure
  • Personal shopper to help guests shop for gifts, keepsakes and all the best brands onboard.
  • Provide a personal photographer to remember the cruise.

Due to the exclusive nature of these services, they cannot be extended to friends and family members sailing on the same voyage who are not booked as Star guests.

In the weeks before the sailing, Royal Genies will learn guests' specific preferences.

  • 2 weeks before: The Royal Genie will contact a guest to confirm arrival information via e-mail.
  • 10 days before: The Royal Genie will invite guests to download the Loop app – an exclusive Star Tier messaging tool that allows fast, easy and convenient communication between them and their Royal Genie. Loop will be available from point of download until four days after their cruise.

How much do I tip a Royal Genie?

The short answer is, there is no pre-determined or advised amount.  It is completely up to you.

Many cruisers have thoughts on how much to tip their Royal Genie, so you may find their input helpful.

10 things to know about Sky Class suites on Royal Caribbean

In:
03 Oct 2017

Have you ever considered upgrading to a suite? Royal Caribbean's Royal Suite Class offers guests a wealth of benefits, across three tiers of suite benefits. The bulk of the suites in the Royal Suite Class fall into the Sky Class of offerings.

If you are considering booking a Sky Class suite, or perhaps have already booked one, here are the ten things you should know about what you can take advantage of on your Royal Caribbean cruise (ascots optional).

Embarkation day is so easy

Royal Caribbean has made embarkation day pretty simple for all guests, but when you stay in a suite, embarkation becomes a real pleasure.

When you arrive to the terminal, there is a dedicated entrance and line just for suite guests. This means you have a shorter line and will get to check-in quicker.  Likewise, there is a special line at the check-in desk for suite guests.

Once checked in, there is a suite lounge that you can wait in.  Often there are light refreshments available while you wait.  And your wait will be short, since suite guests will be the first to board the ship.

All of this means you spend less time waiting, and get your cruise vacation started earlier.  Families with children can appreciate the benefit of minimizing wait times.

There is a concierge lounge

Sky Class guests have access to a dedicated Concierge lounge, which is a private area to relax, enjoy drinks or food, and meet other suite guests. Bar service is available from 11:00 am to 11:00 pm in the Suite Lounge, serving a wide array of beverages for purchase. Hors d'oeuvres, petit fours and complimentary bar setup with a selection of wine, spirits, beer and soft drinks every evening from 5:00 pm to 8:30 pm.

Of course, the concierge lounge is where you can find the concierge officer.  This person is a wonderful resource, because they can often do everything Guest Services can do without the usual Guest Services line. The concierge can schedule shows and dining, and often has many resources at their disposal to get problems solved. Even if you think something is not possible, ask the concierge, because they are quite helpful.

Your concierge will email you before the cruise

Speaking of the concierge, they will email you one to two weeks before your embarkation date to introduce themselves.

The email contains some basic information about the concierge.  This will include the name(s) of the onboard concierge, brief summary of services available, and information about special options at a Royal Caribbean private destination.

If you are interested in reserving a cabana at Labadee and CocoCay, be sure to email the concierge to get access to it.

You will get complimentary internet for every guest

Sky Class guests receive one free high-speed Voom Surf and Stream internet package for the duration of the cruise, per guest. 

This means each person booked in the suite will receive an unlimited internet plan to use during the cruise.  This includes children.

Access to the suite sun deck

Sky Class guests have access to a private sun deck that is reserved just for suite guests.

The sun deck includes loungers, a bar, and even cabanas for use.  It is a private oasis that is free of the chair competition that can be an issue later in the day.

Special events for suite guests

During the cruise, the concierge will invite suite guests to special events.  Often there is at least one reception for suite guests with Senior Officers.

Invitations will be sent to your stateroom, but this is a fun opportunity to enjoy a few drinks and chat with high ranking officers on your cruise. 

Oasis class ships in Labadee will often have a private sailaway event on the helipad for suite guests.

Meals at Coastal Kitchen

Royal Suite Class guests can take advantage of a restaurant just for them, Coastal Kitchen. Coastal Kitchen is a relatively new restaurant concept for Royal Caribbean, centered around the the idea of combining Mediterranean influences with California fresh food. Royal Caribbean designed the restaurant to be all about fresh food. From Pacific Coast favorites like sea bass ceviche, to the Central Valley’s sliced avocado and homemade blueberry pie, to Med-inspired tastes like Serrano ham, whipped goat cheese and roasted grapes.

Sky Class guests can eat breakfast, lunch, and dinner in Coastal Kitchen.

Reserved seating for shows

One nice to have perk of being a Sky Class guest is reserved seating in the theater.

Reservations for shows are not necessary for Sky Class guests. Instead, show your SeaPass card at the entrance 20 minutes prior to show time. This is a great option for someone that books a cruise at the last minute, or just likes to figure out their daily plans as they go.

To be fair, the reserved seating for Sky Class guests may not be your preferred spot, so making show reservations in advance via the Cruise Planner or Royal iQ app is still a good idea.  

Escorted disembarkation

One of my favorite benefits of being a Royal Suite Class guest is the escorted disembarkation.  Instead of waiting for your luggage number to be called and then wait in line in the terminal, the concierge will offer you times to be escorted off the ship and bypass the line.

At the time you select, the concierge will prioritize an elevator for suite guest use and literally walk them off the ship and essentially take them all the way to where the porters are waiting.  It makes the disembarkation process as seamless as possible.

The amazing rooms

The top reason to book any suite is for the suite stateroom itself. 

Sky Class rooms include

  • Aqua Theater Suite
  • Crown Loft Suite
  • Owner’s Suite
  • Family Suite
  • Superior Grand Suite
  • Grand Suite

These rooms include an incredible amount of living space, along with extra large balconies and sometimes more than one bathroom. The rooms are immaculately decorated and incorporate the latest in modern design.

While the benefits of being in Sky Class mentioned earlier in this post are lovely, the stateroom is what the Royal Suite Class experience is all about. Staying in one of the best staterooms on your ship is a great feeling.

Your thoughts

Have you stayed in a Sky Class suite previously? Do you have questions about Sky Class? Share your questions and experiences in the comments below!

Royal Caribbean Blog Podcast Episode - Royal Suite Class on Anthem of the Seas

In:
12 Oct 2016

Listen to the Show

Royal Caribbean offers onboard experiences for everyone to enjoy, and for those lucky enough to be able to afford it, there is a whole new set of offerings aimed at guests who want a taste of luxury along with their cruise. The Royal Suite Class is a completely new offering on select Royal Caribbean ships, and this week, we have a first-hand look at what the Royal Suite Class is all about on Anthem of the Seas. Let’s look at what amenities are offered, get a glimpse of what the Royal Suite is all about and share why you might be interested in trying it out.

On this episode:
Running time:

Video: Royal Caribbean's Royal Genies Curate a One-of-a-Kind Luxury Experience

In:
27 Sep 2016

Guests indulging in Royal Caribbean’s luxurious Star Class have the chance to enjoy the ultimate perk – a Royal Genie dedicated to building the ultimate personalized cruising experience. From planning once-in-a-lifetime destination adventures to a perfect dinner to celebrate a milestone, Royal Genies cater to their guests’ every whim – and create experiences that can’t even be imagined.

Royal Caribbean's new Royal Genie will offer one-of-a-kind experiences for guests in Royal Suite Class

In:
18 Mar 2016

As part of Royal Caribbean's revamp of its suite offerings, a new service called, "Royal Genie", will debut in May and offer guests in Star Class (Loft Suites or higher categories) the opportunity to have their own personal Royal Genie to cater to their every whim.

Royal Caribbean promises the Royal Genie will serve as the ultimate insider helping craft one-of-a kind experiences based on a guest’s personal style and preferences.

The Royal Genie will help plan date nights or unique family celebrations, all in an effort to create memorable experiences. The Royal Genie will curate personalized experiences catered to each guest.

After a day in port enjoying customized shore excursions, guests can return to their suite to savor handcrafted cocktails made in-suite. The Royal Genies also will assist with making restaurant and show reservations, in-room dining requests, and any other needs – from laundry, pressing and shoe-shining, to luggage handling and unpacking.

Royal Caribbean is also ensuring their Royal Genies embody contemporary fashion and lifestyle with her/his own distinct look and feel, "From day time casual looks that feature pants and linen shirts for balmy Caribbean days to a more formal evening look with bold pops of purple and cranberry, the Royal Genie will impress in more ways than one."

The Royal Suite Class will be available for sailings beginning May 2016 aboard Royal Caribbean’s Allure of the Seas, Oasis of the Seas, Anthem of the Seas as well as Harmony of the Seas and Ovation of the Seas (Sydney departures only) when they debut in spring 2016.

Everything you need to know about Royal Caribbean's Royal Suite Class

In:
16 Mar 2016

Royal Caribbean's new approach to luxury cruising will debut in May 2016 in the form of Royal Suite Class, and if you are interested in what this new level of luxury offers, here is what you need to know.

The three categories of Royal Suite Class

Star Class

  • Royal Loft Suite
  • Owner’s Loft Royal Suite
  • Grand Loft Sky Loft Suite
  • 2-Bedroom Aqua Theater Suite
  • 4-Bedroom Family Suite

Sky Class

  • Aqua Theater Suite
  • Crown Loft Suite
  • Owner’s Suite
  • Family Suite
  • Superior Grand Suite
  • Grand Suite

Sea Class

  • Junior Suite
  • Spa Junior Suite
  • Family Connected Junior Suite

Ships Royal Suite Class will be available on

Beginning in May 2016, Royal Suite Class will be available on 

  • Oasis of the Seas
  • Allure of the Seas
  • Harmony of the Seas
  • Anthem of the Seas
  • Ovation of the Seas (when sailing Australian and European itineraries, but not China itineraries)

Royal Suite Class will not be onboard ships in China.

Royal Suite Class amenities

Star Class

  • Royal Genie Complimentary
  • Access to Specialty Restaurants
  • Coastal Kitchen Access
  • Ultimate Beverage Package 
    • Available for all guests within the suite 
    • Guests under 18 will receive the soda package instead
  • Unlimited Voom
    • Each guest booked in Star or Sky Class suites will receive complimentary VOOM on one individual device of their choice
  • Duxiana Mattress
  • Frette Linens
  • Exclusive Concierge Service
  • Suite Lounge
  • Daily Gratuities
  • Exclusive Signature Activities
  • Exclusive Suites Beach Access
  • Handcrafted Cocktails (with or without alcohol)
  • Nespresso Coffee Maker
  • L’Occitane Bathroom Amenities
  • 1 Complimentary Fitness Class
  • 1-Day Thermal Room Access
  • In-Suite Dining
  • Bottled Water
  • In-Suite Movies

Sky Class

  • Coastal Kitchen Access
  • Voom
    • Each guest booked in Star or Sky Class suites will receive complimentary VOOM on one individual device of their choice
  • Exclusive Concierge Service
  • Suite Lounge
  • Exclusive Signature Activities
  • Exclusive Suites Beach Access
  • 1-Day Thermal Room Access
  • L’Occitane Bathroom Amenities
  • Luxury Pillowtop Mattress
  • Bottled Water

Sea Class

  • Dinner Access to Coastal Kitchen
  • Luxury Pillowtop Mattress
  • L’Occitane Bathroom Amenities

Royal Genie

Royal Genie is available for all suites within the Star Class tier.

Guests are unable to select a specific Royal Genie.

The Royal Genie can be reached 24/7 and will advise the best way for guests to stay in touch.

The Royal Genie Service is not a service that can be purchased. It is an amenity exclusive to all Star Class guests.

The Royal Genie will make all shore excursion plans for the guest. While guests are enjoying their time in port, they will be prepping for the guest’s arrival.

What happens after booking the Royal Suite Class?

For all guests booked on a Star Class Suite, they will receive a welcome email 8 days after booking and a final reminder 7 days prior to sailing.

For all guests booked on Sky and Sea Class, they will receive a welcome email 8 days after booking and a final reminder 7 days prior to sailing.

Activities and Entertainment

Every guest is encouraged to pre-book their activities through Cruise Planner as soon as they have been booked. For all Star Class guests, the Royal Genie will take care of any reservations onboard the ship.

Guests will be able to reserve dining, shore excursions and other activities 90 days prior to their sail date. For all Star Class guests, the Royal Genie will take care of any reservations onboard the ship.

Can a guest host a dinner party in their suite?

Guests are welcome to plan any sort of event in their suite. The Royal Genie and Concierge can help arrange such experiences onboard but additional charges may be incurred, depending on the request.

Can a guest invite their friends to specialty dining under their reservation?

Complimentary specialty dining is only available for the guests within the suite. Guests are encouraged to dine with family, friends or whomever they’d like but please know that guests not sailing in the suite will need to pay the cover charge.

Breakdown of specialty dining benefits for Royal Suite Guests

Star Class Guests receive complimentary specialty dining throughout their entire cruise as well as access to the exclusive suite restaurant, Coastal Kitchen for breakfast, lunch and dinner.

Sky Class Guests receive access to the exclusive suite restaurant, Coastal Kitchen for breakfast, lunch and dinner.

Sea Class Guests receive access to the exclusive suite restaurant, Coastal Kitchen for dinner only

Royal Caribbean offering double cruise points for suites on Oasis of the Seas and Allure of the Seas

In:
04 Dec 2015

Royal Caribbean is offering double Cruise Points for guests sailing in Royal Suite Class accommodations on Oasis of the Seas and Allure of the Seas this summer.

This means guests can earn 4 points per night on qualifying cruises.

To qualify for the double cruise points, guests need to register their booking at www.royalcaribbean.com/DoublePoints.

Guests can also combine this offer with the BOGO GETTER deal.

Bonus Cruise Points Offer is applicable to individual bookings of Royal Suite Class staterooms made Dec 4-31, 2015.

Bonus cruise points promotion applies to Oasis of the Seas and Allure of the Seas sailings departing May 1 — August 31, 2016.

Royal Caribbean announces new Royal Suite Class program

In:
10 Aug 2015

Royal Caribbean announced the details of its revamped suite program entitled, Royal Suite Class.

The Royal Suite Class will be available only on Royal Caribbean's Oasis and Quantum class ships.

The new program offers guests that stay in a suite category stateroom a number of benefits across three new tiers within the Royal Suite Class.

Star Class

Indulge in our most expansive, richly appointed environments and the ultimate complement of inclusive amenities. You’ll feel like nothing less than royalty in these palatial suites.

Star Class includes the most comprehensive collection of amenities and services and the most expansive and richly appointed accommodations, such as Quantum-class’ two-deck high Royal Loft Suite, along with the Owner’s Loft Suite, Four Bedroom Family Suite, Grand Loft Suite, Sky Loft Suite and Two Bedroom AquaTheater Suite.

Suite benefits include

  • Daily gratuities covered
  • Ultimate beverage package
  • Specialty restaurants
  • Mini-bar
  • Unlimited Voom high speed-internet
  • Spa Thermal Room Access
  • Complimentary in-suite movies
  • Fitness classes
  • Specialty bottled water
  • Upgraded Bathroom Amenities by Hermes, Ferragamo and L'OCCITANE
  • Linens, towels and bath robes by Frette
  • Duxlana mattress
  • Luxury pillowtop mattress
  • Nespresso coffee machine
  • In-suite handcrafted cocktail service
  • Personalized welcome gift
  • Specialty in-suite dining
  • Welcome amenity
  • Suite Restaurant
  • Suite Lounge

The Star Class also has Royal Genie Services, which include

  • 24/7 personal assistant
  • Individualized guest preferences
  • Dining & beverage requests
  • In-suite dining requests
  • Shoe shine service
  • Laundry service

Concierge services

  • Personal guest introduction
  • Priority restaurant reservations
  • VIP Theater seating and reservations
  • Access to signature activities
  • Access to Suite Sun Deck
  • Handle special requests
  • Pre-cruise communication
  • Escort guests on and off ship

Sky Class

Elevate your perspective with beautifully furnished spaces, a generous selection of inclusive amenities and one-touch personal service that all together feel like a breath of fresh air.

The Sky Class features a selection of inclusive amenities in beautifully furnished staterooms such as the AquaTheater Suite, Crown Loft Suite, Owner’s Suite, Royal Family Suite, Superior Grand Suite and Grand Suite.

Suite benefits include

  • Unlimited Voom high speed-internet
  • Spa Thermal Room Access
  • Specialty bottled water
  • Upgraded Bathroom Amenities by Hermes, Ferragamo and L'OCCITANE
  • Luxury pillowtop mattress
  • Specialty in-suite dining
  • Welcome amenity
  • Suite Restaurant
  • Suite Lounge

Concierge services

  • Priority restaurant reservations
  • VIP Theater seating and reservations
  • Access to signature activities
  • Access to Suite Sun Deck
  • Handle special requests
  • Pre-cruise communication

Sea Class

Find in these spacious suites premium touches like upgraded linens and specialty in-room amenities, and enjoy exclusive dining privileges at Coastal Kitchen

The Sea Class includes premium touches in spacious suites such as the Family Connected Junior Suite, Family Junior Suite, Spa Junior Suite and Junior Suite.

Suite benefits include

  • Specialty Bottled Water
  • Upgraded Bathroom Amenities by Hermes, Ferragamo and L'OCCITANE
  • Luxury pillowtop mattress
  • Suite restaurant (dinner only)

Guests may begin making reservations for the new Royal Suite Class starting on September 8, 2015, with sailings beginning May 2016.

The program will be available on Oasis of the Seas, Allure of the Seas, Harmony of the Seas, Quantum of the Seas, Anthem of the Seas and Ovation of the Seas.

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