Video: Royal Caribbean's Royal Genies Curate a One-of-a-Kind Luxury Experience

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Guests indulging in Royal Caribbean’s luxurious Star Class have the chance to enjoy the ultimate perk – a Royal Genie dedicated to building the ultimate personalized cruising experience. From planning once-in-a-lifetime destination adventures to a perfect dinner to celebrate a milestone, Royal Genies cater to their guests’ every whim – and create experiences that can’t even be imagined.

Royal Caribbean's new Royal Genie will offer one-of-a-kind experiences for guests in Royal Suite Class

In:

As part of Royal Caribbean's revamp of its suite offerings, a new service called, "Royal Genie", will debut in May and offer guests in Star Class (Loft Suites or higher categories) the opportunity to have their own personal Royal Genie to cater to their every whim.

Royal Caribbean promises the Royal Genie will serve as the ultimate insider helping craft one-of-a kind experiences based on a guest’s personal style and preferences.

The Royal Genie will help plan date nights or unique family celebrations, all in an effort to create memorable experiences. The Royal Genie will curate personalized experiences catered to each guest.

After a day in port enjoying customized shore excursions, guests can return to their suite to savor handcrafted cocktails made in-suite. The Royal Genies also will assist with making restaurant and show reservations, in-room dining requests, and any other needs – from laundry, pressing and shoe-shining, to luggage handling and unpacking.

Royal Caribbean is also ensuring their Royal Genies embody contemporary fashion and lifestyle with her/his own distinct look and feel, "From day time casual looks that feature pants and linen shirts for balmy Caribbean days to a more formal evening look with bold pops of purple and cranberry, the Royal Genie will impress in more ways than one."

The Royal Suite Class will be available for sailings beginning May 2016 aboard Royal Caribbean’s Allure of the Seas, Oasis of the Seas, Anthem of the Seas as well as Harmony of the Seas and Ovation of the Seas (Sydney departures only) when they debut in spring 2016.

Everything you need to know about Royal Caribbean's Royal Suite Class

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Royal Caribbean's new approach to luxury cruising will debut in May 2016 in the form of Royal Suite Class, and if you are interested in what this new level of luxury offers, here is what you need to know.

The three categories of Royal Suite Class

Star Class

  • Royal Loft Suite
  • Owner’s Loft Royal Suite
  • Grand Loft Sky Loft Suite
  • 2-Bedroom Aqua Theater Suite
  • 4-Bedroom Family Suite

Sky Class

  • Aqua Theater Suite
  • Crown Loft Suite
  • Owner’s Suite
  • Family Suite
  • Superior Grand Suite
  • Grand Suite

Sea Class

  • Junior Suite
  • Spa Junior Suite
  • Family Connected Junior Suite

Ships Royal Suite Class will be available on

Beginning in May 2016, Royal Suite Class will be available on 

  • Oasis of the Seas
  • Allure of the Seas
  • Harmony of the Seas
  • Anthem of the Seas
  • Ovation of the Seas (when sailing Australian and European itineraries, but not China itineraries)

Royal Suite Class will not be onboard ships in China.

Royal Suite Class amenities

Star Class

  • Royal Genie Complimentary
  • Access to Specialty Restaurants
  • Coastal Kitchen Access
  • Ultimate Beverage Package 
    • Available for all guests within the suite 
    • Guests under 18 will receive the soda package instead
  • Unlimited Voom
    • Each guest booked in Star or Sky Class suites will receive complimentary VOOM on one individual device of their choice
  • Frette Linens
  • Exclusive Concierge Service
  • Suite Lounge
  • Daily Gratuities
  • Exclusive Signature Activities
  • Exclusive Suites Beach Access
  • Handcrafted Cocktails (with or without alcohol)
  • Nespresso Coffee Maker
  • 1 Complimentary Fitness Class
  • 1-Day Thermal Room Access
  • In-Suite Dining
  • Bottled Water
  • In-Suite Movies

Sky Class

  • Coastal Kitchen Access
  • Voom
    • Each guest booked in Star or Sky Class suites will receive complimentary VOOM on one individual device of their choice
  • Exclusive Concierge Service
  • Suite Lounge
  • Exclusive Signature Activities
  • Exclusive Suites Beach Access
  • 1-Day Thermal Room Access
  • Luxury Pillowtop Mattress
  • Bottled Water

Sea Class

  • Dinner Access to Coastal Kitchen
  • Luxury Pillowtop Mattress

Royal Genie

Royal Genie is available for all suites within the Star Class tier.

Guests are unable to select a specific Royal Genie.

The Royal Genie can be reached 24/7 and will advise the best way for guests to stay in touch.

The Royal Genie Service is not a service that can be purchased. It is an amenity exclusive to all Star Class guests.

The Royal Genie will make all shore excursion plans for the guest. While guests are enjoying their time in port, they will be prepping for the guest’s arrival.

What happens after booking the Royal Suite Class?

For all guests booked on a Star Class Suite, they will receive a welcome email 8 days after booking and a final reminder 7 days prior to sailing.

For all guests booked on Sky and Sea Class, they will receive a welcome email 8 days after booking and a final reminder 7 days prior to sailing.

Activities and Entertainment

Every guest is encouraged to pre-book their activities through Cruise Planner as soon as they have been booked. For all Star Class guests, the Royal Genie will take care of any reservations onboard the ship.

Guests will be able to reserve dining, shore excursions and other activities 90 days prior to their sail date. For all Star Class guests, the Royal Genie will take care of any reservations onboard the ship.

Can a guest host a dinner party in their suite?

Guests are welcome to plan any sort of event in their suite. The Royal Genie and Concierge can help arrange such experiences onboard but additional charges may be incurred, depending on the request.

Can a guest invite their friends to specialty dining under their reservation?

Complimentary specialty dining is only available for the guests within the suite. Guests are encouraged to dine with family, friends or whomever they’d like but please know that guests not sailing in the suite will need to pay the cover charge.

Breakdown of specialty dining benefits for Royal Suite Guests

Star Class Guests receive complimentary specialty dining throughout their entire cruise as well as access to the exclusive suite restaurant, Coastal Kitchen for breakfast, lunch and dinner.

Sky Class Guests receive access to the exclusive suite restaurant, Coastal Kitchen for breakfast, lunch and dinner.

Sea Class Guests receive access to the exclusive suite restaurant, Coastal Kitchen for dinner only

Royal Caribbean offering double cruise points for suites on Oasis of the Seas and Allure of the Seas

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Royal Caribbean is offering double Cruise Points for guests sailing in Royal Suite Class accommodations on Oasis of the Seas and Allure of the Seas this summer.

This means guests can earn 4 points per night on qualifying cruises.

To qualify for the double cruise points, guests need to register their booking at www.royalcaribbean.com/DoublePoints.

Guests can also combine this offer with the BOGO GETTER deal.

Bonus Cruise Points Offer is applicable to individual bookings of Royal Suite Class staterooms made Dec 4-31, 2015.

Bonus cruise points promotion applies to Oasis of the Seas and Allure of the Seas sailings departing May 1 — August 31, 2016.

Royal Caribbean announces new Royal Suite Class program

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Royal Caribbean announced the details of its revamped suite program entitled, Royal Suite Class.

The Royal Suite Class will be available only on Royal Caribbean's Oasis and Quantum class ships.

The new program offers guests that stay in a suite category stateroom a number of benefits across three new tiers within the Royal Suite Class.

Star Class

Indulge in our most expansive, richly appointed environments and the ultimate complement of inclusive amenities. You’ll feel like nothing less than royalty in these palatial suites.

Star Class includes the most comprehensive collection of amenities and services and the most expansive and richly appointed accommodations, such as Quantum-class’ two-deck high Royal Loft Suite, along with the Owner’s Loft Suite, Four Bedroom Family Suite, Grand Loft Suite, Sky Loft Suite and Two Bedroom AquaTheater Suite.

Suite benefits include

  • Daily gratuities covered
  • Ultimate beverage package
  • Specialty restaurants
  • Mini-bar
  • Unlimited Voom high speed-internet
  • Spa Thermal Room Access
  • Complimentary in-suite movies
  • Fitness classes
  • Specialty bottled water
  • Upgraded Bathroom Amenities by Hermes, Ferragamo and L'OCCITANE
  • Linens, towels and bath robes by Frette
  • Duxlana mattress
  • Luxury pillowtop mattress
  • Nespresso coffee machine
  • In-suite handcrafted cocktail service
  • Personalized welcome gift
  • Specialty in-suite dining
  • Welcome amenity
  • Suite Restaurant
  • Suite Lounge

The Star Class also has Royal Genie Services, which include

  • 24/7 personal assistant
  • Individualized guest preferences
  • Dining & beverage requests
  • In-suite dining requests
  • Shoe shine service
  • Laundry service

Concierge services

  • Personal guest introduction
  • Priority restaurant reservations
  • VIP Theater seating and reservations
  • Access to signature activities
  • Access to Suite Sun Deck
  • Handle special requests
  • Pre-cruise communication
  • Escort guests on and off ship

Sky Class

Elevate your perspective with beautifully furnished spaces, a generous selection of inclusive amenities and one-touch personal service that all together feel like a breath of fresh air.

The Sky Class features a selection of inclusive amenities in beautifully furnished staterooms such as the AquaTheater Suite, Crown Loft Suite, Owner’s Suite, Royal Family Suite, Superior Grand Suite and Grand Suite.

Suite benefits include

  • Unlimited Voom high speed-internet
  • Spa Thermal Room Access
  • Specialty bottled water
  • Upgraded Bathroom Amenities by Hermes, Ferragamo and L'OCCITANE
  • Luxury pillowtop mattress
  • Specialty in-suite dining
  • Welcome amenity
  • Suite Restaurant
  • Suite Lounge

Concierge services

  • Priority restaurant reservations
  • VIP Theater seating and reservations
  • Access to signature activities
  • Access to Suite Sun Deck
  • Handle special requests
  • Pre-cruise communication

Sea Class

Find in these spacious suites premium touches like upgraded linens and specialty in-room amenities, and enjoy exclusive dining privileges at Coastal Kitchen

The Sea Class includes premium touches in spacious suites such as the Family Connected Junior Suite, Family Junior Suite, Spa Junior Suite and Junior Suite.

Suite benefits include

  • Specialty Bottled Water
  • Upgraded Bathroom Amenities by Hermes, Ferragamo and L'OCCITANE
  • Luxury pillowtop mattress
  • Suite restaurant (dinner only)

Guests may begin making reservations for the new Royal Suite Class starting on September 8, 2015, with sailings beginning May 2016.

The program will be available on Oasis of the Seas, Allure of the Seas, Harmony of the Seas, Quantum of the Seas, Anthem of the Seas and Ovation of the Seas.

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