Jump to content

Minor Labadee Issue


Recommended Posts

We were on Labadee last Wednesday. I rented the Beach Lounger For 2 off the RC website months ago. I paid a hundred bucks for it. After properly checking in and getting a wristband at the excursion hut for this activity we went in and settled down. The area for the loungers was marked and roped off with a rope no more than 2 feet off the ground. I began to notice that people were nonchalantly walking past the hut to the far end, looking around and then stepping over the rope. They would then find an empty lounger and set up camp. There is no way to mistake this as a free amenity between the App, website and map. I found an employee walking around with a clipboard and told him. His reply was that yes, they knew what was happening but they were not allowed to confront people over things like that. I then asked him if this is the way things are done why did I have to pay $100 when you're telling me it's free to anyone stepping over the rope. He said he couldn't help me with that. I didn't lose anything, got exactly what was described and paid for, but seriously Royal??

Link to comment
Share on other sites

Definitely an item for the post-cruise evaluation, but you might get a better response talking to staff on the ship.  I find that when I write something down and give it to Customer Service, someone usually contacts me to discuss the issue.   

Link to comment
Share on other sites

I was on Labadee a few weeks ago in the same beach lounger area.  It had occurred to me how easy it would for someone to just walk over the rope and grab a space.  I did not recall seeing anyone doing that, but I'm not surprised that some will try it.  It's disappointing that the staff is not trained to deal with this behavior other that to ignore it.  Most people are honest, but all it takes is one to put a damper on things.

Link to comment
Share on other sites

Like I said, I got what I paid for, suffered no loss. Apparently this has gone on for years, with tacit approval from RC, so complaining further up the line would have been fruitless. But I think I have discovered a new excursion bonus. Grab a drink at the loungers bar and have a seat at one of the benches across the way and watch the rope jumping show!

Link to comment
Share on other sites

8 minutes ago, twangster said:

Some people shoplift despite it being both illegal and immoral.  Just because some people do it doesn't justify it. 

You did the right thing paying for something that you know requires a payment.  

 

This ^^^

Laws/rules/regulations are only as good as the people who choose to follow them, whether on a cruise ship, highway, retail establishment, etc.

Link to comment
Share on other sites

When I was in Barefoot Beach people were climbing over the rock/concrete wall to get in.  The good news, the employees were very responsive and escorted those individuals out of the exclusive beach.  Man the people that got caught weren't happy at all.  A few of the authorized guests within Barefoot Beach were applauding the employees actions, me included.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...