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RorySC

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  1. Like
    RorySC reacted to ChessE4 in C&A rumors   
    I think Royal underestimated how important the food is. We can live with once a day room service and inflation based price increases, but service and overall experience are paramount.
  2. Like
    RorySC got a reaction from PhillyLady in Gratuities raised   
    We just got back from several BtB's, (2 months straight of sailings) and the gratuities are getting out of hand. So, I went to guest services to ask just where tips are going. They handed me a pre-printed list and I was very surprised. Back in the day, tips were split between the Cabin attendant, Waiter, and assistant Waiter. Now...if you look at the list, there are several others added, such as " other hotel services" staff and others behind the scenes we never see or use directly. @ $6.50 per day per guest. If we order something to the room, there is already a 18% tip added to the bill. So why are we paying it twice? (Royal, though making it what seems easier to get it pre-paid so it is out of our minds...but as a way for the guest to subsidize the payroll system) So I asked them to remove all the daily gratuities, and we went back to doing it old school. We went back to handing out cash again. Because of all the changes in the MDR, and reduced quality of the meals and reduced options. We find that we are using the MDR less and less. Maybe a small inconvenience, but when I use the MDR, I hand the tips directly to the recipients just prior to leaving from dinner...just the way we do it when we go out to eat at home. I knew that the staff would like this, but was surprised that they were more excited about it more than I thought they would be. Of course, I informed them how I would be handling it from the start, so that they did not think they would be getting twice the amount. You would be surprised just how much what I consider as "fluff" in the amount you tip per day.  $6.50 per day x 2 = $13.00, for 7 days = $91.00

  3. Like
    RorySC got a reaction from sammy79 in Gratuities raised   
    Something nice i stumbled on, the Concierge in the D-lounge has the ability, and power to handle many or most things that we would normally stand in line at guest services for. It took me less than 5 minutes to have them remove the daily from my account, and I handled everything with cash. Including tipping out that particular Concierge who was very helpful to us, and with whatever anyone needed from what I seen. As far as tipping out the laundry staff...that seems very far fetched to me. Have you ever been asked by a hotel or resort to tip out the laundry staff? Maybe, they added verbiage such as service fee's? I think that there should be no more tipping at all. Just give us a price for the cruise as a whole and the cruise line handle all of that back of the house agenda.  
  4. Like
    RorySC got a reaction from sammy79 in Gratuities raised   
    We just got back from several BtB's, (2 months straight of sailings) and the gratuities are getting out of hand. So, I went to guest services to ask just where tips are going. They handed me a pre-printed list and I was very surprised. Back in the day, tips were split between the Cabin attendant, Waiter, and assistant Waiter. Now...if you look at the list, there are several others added, such as " other hotel services" staff and others behind the scenes we never see or use directly. @ $6.50 per day per guest. If we order something to the room, there is already a 18% tip added to the bill. So why are we paying it twice? (Royal, though making it what seems easier to get it pre-paid so it is out of our minds...but as a way for the guest to subsidize the payroll system) So I asked them to remove all the daily gratuities, and we went back to doing it old school. We went back to handing out cash again. Because of all the changes in the MDR, and reduced quality of the meals and reduced options. We find that we are using the MDR less and less. Maybe a small inconvenience, but when I use the MDR, I hand the tips directly to the recipients just prior to leaving from dinner...just the way we do it when we go out to eat at home. I knew that the staff would like this, but was surprised that they were more excited about it more than I thought they would be. Of course, I informed them how I would be handling it from the start, so that they did not think they would be getting twice the amount. You would be surprised just how much what I consider as "fluff" in the amount you tip per day.  $6.50 per day x 2 = $13.00, for 7 days = $91.00

  5. Like
    RorySC got a reaction from KWofPerth in Gratuities raised   
    Something nice i stumbled on, the Concierge in the D-lounge has the ability, and power to handle many or most things that we would normally stand in line at guest services for. It took me less than 5 minutes to have them remove the daily from my account, and I handled everything with cash. Including tipping out that particular Concierge who was very helpful to us, and with whatever anyone needed from what I seen. As far as tipping out the laundry staff...that seems very far fetched to me. Have you ever been asked by a hotel or resort to tip out the laundry staff? Maybe, they added verbiage such as service fee's? I think that there should be no more tipping at all. Just give us a price for the cruise as a whole and the cruise line handle all of that back of the house agenda.  
  6. Thanks
    RorySC got a reaction from CanHardlyWait in Gratuities raised   
    Something nice i stumbled on, the Concierge in the D-lounge has the ability, and power to handle many or most things that we would normally stand in line at guest services for. It took me less than 5 minutes to have them remove the daily from my account, and I handled everything with cash. Including tipping out that particular Concierge who was very helpful to us, and with whatever anyone needed from what I seen. As far as tipping out the laundry staff...that seems very far fetched to me. Have you ever been asked by a hotel or resort to tip out the laundry staff? Maybe, they added verbiage such as service fee's? I think that there should be no more tipping at all. Just give us a price for the cruise as a whole and the cruise line handle all of that back of the house agenda.  
  7. Love
    RorySC got a reaction from TXcruzer in Gratuities raised   
    We just got back from several BtB's, (2 months straight of sailings) and the gratuities are getting out of hand. So, I went to guest services to ask just where tips are going. They handed me a pre-printed list and I was very surprised. Back in the day, tips were split between the Cabin attendant, Waiter, and assistant Waiter. Now...if you look at the list, there are several others added, such as " other hotel services" staff and others behind the scenes we never see or use directly. @ $6.50 per day per guest. If we order something to the room, there is already a 18% tip added to the bill. So why are we paying it twice? (Royal, though making it what seems easier to get it pre-paid so it is out of our minds...but as a way for the guest to subsidize the payroll system) So I asked them to remove all the daily gratuities, and we went back to doing it old school. We went back to handing out cash again. Because of all the changes in the MDR, and reduced quality of the meals and reduced options. We find that we are using the MDR less and less. Maybe a small inconvenience, but when I use the MDR, I hand the tips directly to the recipients just prior to leaving from dinner...just the way we do it when we go out to eat at home. I knew that the staff would like this, but was surprised that they were more excited about it more than I thought they would be. Of course, I informed them how I would be handling it from the start, so that they did not think they would be getting twice the amount. You would be surprised just how much what I consider as "fluff" in the amount you tip per day.  $6.50 per day x 2 = $13.00, for 7 days = $91.00

  8. Like
    RorySC got a reaction from ChessE4 in Gratuities raised   
    We just got back from several BtB's, (2 months straight of sailings) and the gratuities are getting out of hand. So, I went to guest services to ask just where tips are going. They handed me a pre-printed list and I was very surprised. Back in the day, tips were split between the Cabin attendant, Waiter, and assistant Waiter. Now...if you look at the list, there are several others added, such as " other hotel services" staff and others behind the scenes we never see or use directly. @ $6.50 per day per guest. If we order something to the room, there is already a 18% tip added to the bill. So why are we paying it twice? (Royal, though making it what seems easier to get it pre-paid so it is out of our minds...but as a way for the guest to subsidize the payroll system) So I asked them to remove all the daily gratuities, and we went back to doing it old school. We went back to handing out cash again. Because of all the changes in the MDR, and reduced quality of the meals and reduced options. We find that we are using the MDR less and less. Maybe a small inconvenience, but when I use the MDR, I hand the tips directly to the recipients just prior to leaving from dinner...just the way we do it when we go out to eat at home. I knew that the staff would like this, but was surprised that they were more excited about it more than I thought they would be. Of course, I informed them how I would be handling it from the start, so that they did not think they would be getting twice the amount. You would be surprised just how much what I consider as "fluff" in the amount you tip per day.  $6.50 per day x 2 = $13.00, for 7 days = $91.00

  9. Like
    RorySC got a reaction from CanHardlyWait in Gratuities raised   
    We just got back from several BtB's, (2 months straight of sailings) and the gratuities are getting out of hand. So, I went to guest services to ask just where tips are going. They handed me a pre-printed list and I was very surprised. Back in the day, tips were split between the Cabin attendant, Waiter, and assistant Waiter. Now...if you look at the list, there are several others added, such as " other hotel services" staff and others behind the scenes we never see or use directly. @ $6.50 per day per guest. If we order something to the room, there is already a 18% tip added to the bill. So why are we paying it twice? (Royal, though making it what seems easier to get it pre-paid so it is out of our minds...but as a way for the guest to subsidize the payroll system) So I asked them to remove all the daily gratuities, and we went back to doing it old school. We went back to handing out cash again. Because of all the changes in the MDR, and reduced quality of the meals and reduced options. We find that we are using the MDR less and less. Maybe a small inconvenience, but when I use the MDR, I hand the tips directly to the recipients just prior to leaving from dinner...just the way we do it when we go out to eat at home. I knew that the staff would like this, but was surprised that they were more excited about it more than I thought they would be. Of course, I informed them how I would be handling it from the start, so that they did not think they would be getting twice the amount. You would be surprised just how much what I consider as "fluff" in the amount you tip per day.  $6.50 per day x 2 = $13.00, for 7 days = $91.00

  10. Thanks
    RorySC got a reaction from Neesa in Gratuities raised   
    We just got back from several BtB's, (2 months straight of sailings) and the gratuities are getting out of hand. So, I went to guest services to ask just where tips are going. They handed me a pre-printed list and I was very surprised. Back in the day, tips were split between the Cabin attendant, Waiter, and assistant Waiter. Now...if you look at the list, there are several others added, such as " other hotel services" staff and others behind the scenes we never see or use directly. @ $6.50 per day per guest. If we order something to the room, there is already a 18% tip added to the bill. So why are we paying it twice? (Royal, though making it what seems easier to get it pre-paid so it is out of our minds...but as a way for the guest to subsidize the payroll system) So I asked them to remove all the daily gratuities, and we went back to doing it old school. We went back to handing out cash again. Because of all the changes in the MDR, and reduced quality of the meals and reduced options. We find that we are using the MDR less and less. Maybe a small inconvenience, but when I use the MDR, I hand the tips directly to the recipients just prior to leaving from dinner...just the way we do it when we go out to eat at home. I knew that the staff would like this, but was surprised that they were more excited about it more than I thought they would be. Of course, I informed them how I would be handling it from the start, so that they did not think they would be getting twice the amount. You would be surprised just how much what I consider as "fluff" in the amount you tip per day.  $6.50 per day x 2 = $13.00, for 7 days = $91.00

  11. Wow
    RorySC got a reaction from RCIfan1912 in Gratuities raised   
    We just got back from several BtB's, (2 months straight of sailings) and the gratuities are getting out of hand. So, I went to guest services to ask just where tips are going. They handed me a pre-printed list and I was very surprised. Back in the day, tips were split between the Cabin attendant, Waiter, and assistant Waiter. Now...if you look at the list, there are several others added, such as " other hotel services" staff and others behind the scenes we never see or use directly. @ $6.50 per day per guest. If we order something to the room, there is already a 18% tip added to the bill. So why are we paying it twice? (Royal, though making it what seems easier to get it pre-paid so it is out of our minds...but as a way for the guest to subsidize the payroll system) So I asked them to remove all the daily gratuities, and we went back to doing it old school. We went back to handing out cash again. Because of all the changes in the MDR, and reduced quality of the meals and reduced options. We find that we are using the MDR less and less. Maybe a small inconvenience, but when I use the MDR, I hand the tips directly to the recipients just prior to leaving from dinner...just the way we do it when we go out to eat at home. I knew that the staff would like this, but was surprised that they were more excited about it more than I thought they would be. Of course, I informed them how I would be handling it from the start, so that they did not think they would be getting twice the amount. You would be surprised just how much what I consider as "fluff" in the amount you tip per day.  $6.50 per day x 2 = $13.00, for 7 days = $91.00

  12. Wow
    RorySC got a reaction from RCIfan1912 in I always completed my Post Cruise Survey's, until I overheard this!   
    So I just got off the Adventure of the Seas after a 13 night reposition from TX to NJ.
    While siting in the Main dining room, I could not help overhear a conversation between guest and crew speaking about the Post Cruise Survey at another table.
    My take from it was that I guess someone or maybe more was Extremely happy with the service of the MDR crew.....BUT, not overly thrilled with the food itself. This was around the time when the crew reminds you towards the end of your cruise that you will be receiving a "Post Cruise Survey" after you arrive home, and that it was very important that these be filled out.
    Because the surveys are part of the decision factor whether or not crew members are offered another contract, it is important to fill these out Good or Bad. 
    But, here is what very much concerned me, I am hoping that someone can confirm if this is real or not, that the MDR & Kitchen Staff are treated as 1. So If you love your waiters, but hate the food....a bad survey about the food is also a strike against the wait staff.
    If this is true, what other parts of the crew are tied in together? 
    I am reluctant to do anymore Post Crew Surveys anymore until, I find out what's what.
    Has anyone else got any wind on this?
  13. Haha
    RorySC got a reaction from Xaa in Issue Unresolved - RC Customer Service...Bad   
    well if you are sailing the end of the year, we will be sailing all of December 2023 and January 2024. I will cover the first round...you bring the bail $
  14. Like
    RorySC got a reaction from tjcruisers in Issue Unresolved - RC Customer Service...Bad   
    I thought it was offered from guest services...maybe I read it to fast. I have had issues before on cruises before, but not sure why they were not moved to another cabin? They have to keep some available for situations of importance like when a pipe brakes and floods a room out or whatever. But I am a jerk, because I would have went downstairs with a blanket and pillow and curled up right there in front of them with the 1 hand Al Bundee thing in the pants. 
  15. Like
    RorySC got a reaction from WAAAYTOOO in Hate to Complain But   
    During my last 4-5 sailings, they have not had Crown Royal, but 1 time I found it for sale downstairs in the store. When I asked the gentleman working the store why? He said he was asked that question countless times, and had no answer to that question. The bar manager said something about supply chain issues, and during Covid...I bought that line. But not anymore. I don't see it as a price issue, because the price of drinks and or beverage packages are a sliding scale to cover the fluctuation.
  16. Like
    RorySC got a reaction from Carlos A. in Issue Unresolved - RC Customer Service...Bad   
    I thought it was offered from guest services...maybe I read it to fast. I have had issues before on cruises before, but not sure why they were not moved to another cabin? They have to keep some available for situations of importance like when a pipe brakes and floods a room out or whatever. But I am a jerk, because I would have went downstairs with a blanket and pillow and curled up right there in front of them with the 1 hand Al Bundee thing in the pants. 
  17. Like
    RorySC got a reaction from tjcruisers in Hate to Complain But   
    During my last 4-5 sailings, they have not had Crown Royal, but 1 time I found it for sale downstairs in the store. When I asked the gentleman working the store why? He said he was asked that question countless times, and had no answer to that question. The bar manager said something about supply chain issues, and during Covid...I bought that line. But not anymore. I don't see it as a price issue, because the price of drinks and or beverage packages are a sliding scale to cover the fluctuation.
  18. Haha
    RorySC reacted to Xaa in Bring back Midnight Buffets?   
    Windjammer doesn't open at my sunrise.  I'm usually having coffee at 4 and would love to eat first breakfast at 5.   I think 7 is too late but normally the earliest on a sea day.
  19. Haha
    RorySC reacted to Xaa in Issue Unresolved - RC Customer Service...Bad   
    We're two peas in a pod.  I think you and I would get along really well.
  20. Like
    RorySC got a reaction from RCIfan1912 in C&A Updates   
    I can not even access the site on laptop, but can get in through the app. weird!
  21. Like
    RorySC got a reaction from RCIfan1912 in C&A Updates   
    Unable to see mine either. 
  22. Like
    RorySC got a reaction from Cactus527 in Loyal to Royal.   
    OK, time to show just how weird I can be at times when it comes to thinking.
    I have pretty much remained Loyal to Royal for several reasons, but here is just a few.   16 cruises, 12 with Royal Royal (Majesty of the Seas) was the first cruise I was ever on I think it was back in 1997. From that point I was deeply hooked on cruising. I have also tried, Celebrity, Holland America, Princess, and regrettably paradise Bahamas. (That's a story for another day) but have always came back to Royal.
    I have always been someone looking for the so called Cruise Hacks type of thing while remaining Loyal to Royal.
    I am originally from NJ, now living in SC..looking to move to FL.    Interested in moving to FL for several reasons, but some of them are cruise related. I was playing on paper one day to figure out, just what we spend on travel to and from ports, luggage fees, hotels the night before, and sometimes a night the day we arrive back to home port. Alcohol package, and Internet. Sometimes, adding this all up came to 2-3 thousand. Sometimes more/less.    When it comes to the Alcohol package, we tried with and without a package. Without, we found it to be stressful (Always counting, or looking at the bill every evening) we lost $ every time. Our daily routine We found that with a fresh squeezed OJ in the morning, a water or two for excursions, a coffee or two that is not pee pee water, a Gatorade, and then 2 or 3 drinks a day each was way more then the drink package. So the package pays off for us big time. You have to have at least 5 drinks or a combination of about 5 of anything on that list per day to make it work. So then I was thinking if I became Diamond or above, I would get 4-6 free drinks a day depending on what tier you are at, and discounted Voom (about 20%).
    A while back I had hoped to be able to push myself up in tier levels with purchasing points. NOPE, Royal does not offer this. So had to come up with a new plan. I started listening to Matt @ RCB, and now shop early and often to lock in rates on everything cruise related. I do 99% of my bookings downstairs in Next Cruise for the added OBC and reduced Deposits of only $100 pp, then have the reservation switched over to my TA. If we have to cancel or make a change, we only lost $100 pp or during the Cruise with confidence no loss at all. This made it even more easy. We also were purposely booking Jr. Suites because they will normally let us board around 11am, and you get double points for each night. Since we normally sail BtB or longer sailings, we have been getting 28 points per sailing. A added plus is when Royal has a special (like during the early time of Covid) they had double points. So our 28 points were 56 points for a sailing. We pompously booked cruises for cheap at times knowing that they would be canceled during Covid so we would get a 150% FCC. With the extra 50% FCC we switched up to a Jr. Suite We hunkered down and booked as much as we can just to take advantage of the double double points and extra FCC's, pushing us up to Dimond Plus real fast. Now we can relax a bit. We can drop down to a regular Balcony room, with the added discounts for Diamond, made a regular balcony even cheaper, and we get 5 drinks a day each. so no more drink package a savings of around $1,000, per sailing and we even get a discount on the Voom.   Also staying Loyal to Royal, keep an eye on RCCL stock. The days leading up to Covid, the stock was about $135 ish. This morning it is around $75. I have seen it up to around just under $100 in recent weeks. It is up & down but I am sure over time, it will go back up and even pass the high of $135. The day the CDC announced a shut down for Covid in 2020, the stock dropped to around $19. If you got in then...Score!!! If you own 100 shares or more, you get OBC for each sailing that range from I think $50 up to $250 per reservation depending on the length of sailing for as long as you own the stock   Now here is what we are really excited about. With Celebrity Honoring our Diamond status in whatever they call their comparable status, we have a whole new list of Itinerary's and ships to try and we still stay within the family. BUT, if you ever feel the need to "Jump Ship" (no punt intended) some other lines are honoring your RC status on their lines as well. Such as MSC if you sail with them. But we are Loyal to Royal...and staying here.
    P.S. When we move to Fl, we cut out flights, baggage, hotels so there is a nice savings as well.
    Yep.....told ya we are weird and or to much time on our hands to think.
  23. Thanks
    RorySC got a reaction from BennyandBo in I guess new main dining menu is official starting on January   
    Welp...this could also be a small savings to the guest as well. I can see more and more people switching over to cash tipping again.  Walking into the MDR, and or reading the menu off the wall or on the app to make a choice if they want to dine there that night or not. If they have their meal in the MDR then tip accordingly, if you go elsewhere like the Windjammer you saved a few $. This could backfire on RCCL, and then have to answer to the crew for the $ shortfalls. 
  24. Like
    RorySC got a reaction from Al Miller in ICON CLASS UPDATE   
    I would like to at least try the Infinite Veranda, but was thinking....on the current balconies, if you step out onto your balcony and put the handle back in the closed position you can still keep the A/C going. If this new veranda is open, I would imagine the A/C will will turn off, and all the cool air in the room will be lost. Now it will take a lot of time to re-cool the room back down and change the humidity back to a comfortable level. If we let all the A/C to be sucked out, especially while moving then try to re-cool the room back down, I think the HVAC systems will have issues with freezing up. The (A) coils will need to be turned off and wait for the ice to melt. Anyone who has a RV and with a lot of Open & Closing of the doors would fully understand what I am talking about. Now couple that up with a lot of slamming doors with the suction effect. Will be interesting to see how this goes, but this I am sure has been discussed somewhere on Celebrity's message boards before.
  25. Wow
    RorySC got a reaction from WAAAYTOOO in The Sphere in Icon of the Seas!! ...and Go...!   
    I think it will be a zero gravity experience.
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