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Vacation Crazy

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Posts posted by Vacation Crazy

  1. 11 hours ago, At 5920 said:

    Is there any way to stack a MyVegas OBC on a Club Royale discounted/comp booking?  Thanks

    I tried last year to redeem My Vegas rewards for OBC on a Club Royale discounted cruise. I was DENIED!!  The rules state they are not combinable.  I read some people had success but no luck here.  

  2. I was pleasantly surprised to receive a full refund for our cruise fare and cruise planner purchases in less than 30 days.  Hopefully Royal is getting the whole refund process straightened out.  

    -Our cruise was for 5/24/20

    -Royal cancelled our cruise on 4/16/20

    -I requested a full refund for our cruise fare and cruise planner purchases on 4/16/20

    -Received full refund on 5/14/20

    Thanks Royal!!  We are now counting down the days until our next cruise. 

     

  3. 28 minutes ago, AnnetteJackson said:

    If you don't get the answer you want you can call back and wait another hour

    It would be so nice if Royal's call center had a call back option.  I just did a call back option with the airlines. You don't lose your "place in line" and get a call when an agent is available.  It would sure beat listening to their music for hours on end!!

  4. 42 minutes ago, Vacation Crazy said:

    We took advantage of the recent casino comp cruises they offered.  Any idea if a cruise booked through Casino Royale qualifies for Lift and Shift?  

     

    I pretty much knew the answer but thought I would try. I just called Casino Royale.  The casino comp cruises do not qualify for Lift and Shift.  

    It is still a great addition to Cruise with Confidence.  Thanks Royal!!

    • See below. I asked the same question yesterday.   I guess we wait and see!!!
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      On 4/22/2020 at 10:14 AM, Snotarni said:

    I actually ended up seeing $41 for the DBP for my Dec 13 FOS Sailing yesterday, so, I cancelled (who knows when I'll see that refund) and repurchased it.  

    Can you please keep us in the loop on the time frame of this refund?   It used to be so seamless to cancel and rebook something in the cruise planner.  I'm curious if they will be holding these funds too.  Thanks!

     

     

  5. 1 hour ago, Snotarni said:

    I actually ended up seeing $41 for the DBP for my Dec 13 FOS Sailing yesterday, so, I cancelled (who knows when I'll see that refund) and repurchased it.  

    Can you please keep us in the loop on the time frame of this refund?   It used to be so seamless to cancel and rebook something in the cruise planner.  I'm curious if they will be holding these funds too.  Thanks!

  6. The lack of refunds being issued is making me extremely nervous.  We were in the latest round of cancellations so who knows when we will receive anything.  

    I understand how difficult these times are.  I'm sure they are understaffed and overwhelmed in this department.  Maybe they shouldn't have laid off so many employees!

    We just booked 2 casino comp offers .   I keep questioning if it was the right decision.   To say I feel uneasy about giving any more $$ to Royal right now is a huge understatement. 

    I will say how pleased I am with American Airlines. They cancelled our flights.  I requested a cash refund rather than a credit. I received an email stating our request would be reviewed in 7-10 days.  It was approved and paid in the time stated.  No stress, no issues with that cancellation.   

     

     

     

  7. 15 hours ago, AnnetteJackson said:

    The 125% of what you had paid in your cruise planner had to be requested or it was a refund back to your card you purchased on.  BUT if you elected for this, the 125% amount will be loaded to your upcoming cruise to be used as OBC to your Cruise Planner.  It is a use it or lose it OBC so make sure you can spend all that on board if you elect to use this

    We have 2 cruises booked.  If we don't use all of our 125% cruise planner credit on our first cruise are we able to transfer the remaining credit to our other cruise?   Thanks for your help. 

  8. 3 minutes ago, coneyraven said:

    The photos appearing on the March 8th Sailing Facebook page are really something to see.  And when you factor the Scopes from @CruiseLifeRick..... I absolutely CAN NOT wait to board in 3 weeks

    I feel your excitement.  We were stalking the newly revamped Freedom yesterday too. We have 77 long days to go!  

  9. 10 minutes ago, VRCruz said:

    I started to panic after reading about closed venues.  However, I read on an old cruise compass that there are build your own Bloody Mary bars open at 8:00am on port days.  Nameste.

    Too funny!!  

    We splurged on this cruise and bought the unlimited dining package.  I guess there will be no sea day lunch since there is no sea day.  I'm hoping they still have plenty of daytime activities. 

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