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twangster

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  1. Like
    twangster got a reaction from IRMO12HD in Navigator Pricing Error and Revenue Mgmt   
    Last week I received an email from revenue management letting me know that my March bookings involved a pricing error but they would honor the bookings.
    I had two suite cabins booked, one for me and another for a family member.  To give you an idea of the error involved my suite would normally go for 234% more while the other suite would normally be 255% more each on a solo basis given our unique qualifiers (CAS status, age, state, etc).  Both suites have the capacity for 6 guests.  I had booked both suites with a single guest in each cabin.
    I offered to let the bookings go.  An email exchange followed that turned into a game of phone tag as we both worked around busy schedules but we eventually talked on the phone.   
    Revenue management was very clear I could keep the bookings and they would honor the pricing.  They requested the phone call to make sure I understood they would honor them.  I told her to cancel them.
    I didn't feel right taking advantage of what was clearly a pricing error.  I knew it was a error when I booked it and give Royal a lot of credit for offering to honor the bookings despite the thousands of dollars they would lose by doing so.  
    A family of four booked in one of these suites would have gone for 500% more than I was booked for.  Between the two suites it amounted to an error that would cost Royal over $10k in revenue if both suites were booked at capacity not to mention losses in gratuity and onboard spending.
    Simply stated it didn't sit right with me to take advantage of the company especially during these dark times with so much lost due to the pandemic.
    Call me a fool but I slept better knowing I did the right thing.
    BTW - nice people in revenue management.  
  2. Like
    twangster got a reaction from danv3 in The CDC weird and strange requirements   
    Technically you are still touching it.  The CDC guidance doesn't distinguish between the ear loops and the surface of the mask.  
    You know better.  The CDC does not.  
  3. Like
    twangster got a reaction from PPPJJ-GCVAB in The CDC weird and strange requirements   
    The mask thing gets better.
    Requirements
    Remind passengers and crew not to touch their masks when wearing them.  
    How do you lower your mask to eat or drink if you can't touch your mask?
     "Here's your dinner but don't touch your mask to remove it.  Using a fork force your food around the edge of your mask without touching your mask".
    I can see a lot of spilled wine trying to drink from a wine glass with a mask on because you can't touch your mask to remove it before taking a drink.  
  4. Sad
    twangster got a reaction from jticarruthers in The CDC weird and strange requirements   
    The mask thing gets better.
    Requirements
    Remind passengers and crew not to touch their masks when wearing them.  
    How do you lower your mask to eat or drink if you can't touch your mask?
     "Here's your dinner but don't touch your mask to remove it.  Using a fork force your food around the edge of your mask without touching your mask".
    I can see a lot of spilled wine trying to drink from a wine glass with a mask on because you can't touch your mask to remove it before taking a drink.  
  5. Like
    twangster got a reaction from teddy in Navigator Pricing Error and Revenue Mgmt   
    In my mind the size of the company doesn't change the equation.  
  6. Like
    twangster got a reaction from sammy79 in The CDC weird and strange requirements   
    The other problem with the CDC approach to delay cruising is bad timing.
    Right now we have large numbers of people fully vaccinated combined with folks who have had the virus.  
    Six months from now the efficacy will not be what it is right now.  We don't know exactly what it will be but we do know it won't be what it is right now for either vaccinated or previously infected.
    There is no guarantee the folks who vaccinated will accept boosters in 6 to 8 months.  Many are deciding to forego second shots so it seems logical many will forego boosters.
    Right now is the best time to take advantage of the data trend.  Right now is the safest time to sail.  
    The CDC isn't following science, they are ignoring it.
  7. Like
    twangster got a reaction from danv3 in The CDC weird and strange requirements   
    Once you conclude someone is saying dumb crazy things it makes it very difficult to keep your mind open to anything else they say. 
    If you say nine crazy things and one accurate and logical thought very few will hear it.  The valid point is lost, discarded and written off because of the junk they publish.  They are basically no different than the cable news outlets publishing crazy stuff in support of an agenda.  Facts don't matter, the ends justify the means.
    At this point I wall take nothing the CDC says seriously.  
    Once we are past this pandemic and years from now when the next one is headed our way I will completely ignore the CDC warnings.  That may kill me but I just can't take them seriously any longer.
  8. Love
    twangster got a reaction from teddy in Navigator Pricing Error and Revenue Mgmt   
    Last week I received an email from revenue management letting me know that my March bookings involved a pricing error but they would honor the bookings.
    I had two suite cabins booked, one for me and another for a family member.  To give you an idea of the error involved my suite would normally go for 234% more while the other suite would normally be 255% more each on a solo basis given our unique qualifiers (CAS status, age, state, etc).  Both suites have the capacity for 6 guests.  I had booked both suites with a single guest in each cabin.
    I offered to let the bookings go.  An email exchange followed that turned into a game of phone tag as we both worked around busy schedules but we eventually talked on the phone.   
    Revenue management was very clear I could keep the bookings and they would honor the pricing.  They requested the phone call to make sure I understood they would honor them.  I told her to cancel them.
    I didn't feel right taking advantage of what was clearly a pricing error.  I knew it was a error when I booked it and give Royal a lot of credit for offering to honor the bookings despite the thousands of dollars they would lose by doing so.  
    A family of four booked in one of these suites would have gone for 500% more than I was booked for.  Between the two suites it amounted to an error that would cost Royal over $10k in revenue if both suites were booked at capacity not to mention losses in gratuity and onboard spending.
    Simply stated it didn't sit right with me to take advantage of the company especially during these dark times with so much lost due to the pandemic.
    Call me a fool but I slept better knowing I did the right thing.
    BTW - nice people in revenue management.  
  9. Like
    twangster got a reaction from Snotarni in The CDC weird and strange requirements   
    Once you conclude someone is saying dumb crazy things it makes it very difficult to keep your mind open to anything else they say. 
    If you say nine crazy things and one accurate and logical thought very few will hear it.  The valid point is lost, discarded and written off because of the junk they publish.  They are basically no different than the cable news outlets publishing crazy stuff in support of an agenda.  Facts don't matter, the ends justify the means.
    At this point I wall take nothing the CDC says seriously.  
    Once we are past this pandemic and years from now when the next one is headed our way I will completely ignore the CDC warnings.  That may kill me but I just can't take them seriously any longer.
  10. Haha
    twangster got a reaction from cruisellama in Virtual Bon Voyage Party   
    It's your house, by all means.  Include some rice and drop a few hundred balloons from the ceiling.  
  11. Like
    twangster got a reaction from Neesa in The CDC weird and strange requirements   
    Once you conclude someone is saying dumb crazy things it makes it very difficult to keep your mind open to anything else they say. 
    If you say nine crazy things and one accurate and logical thought very few will hear it.  The valid point is lost, discarded and written off because of the junk they publish.  They are basically no different than the cable news outlets publishing crazy stuff in support of an agenda.  Facts don't matter, the ends justify the means.
    At this point I wall take nothing the CDC says seriously.  
    Once we are past this pandemic and years from now when the next one is headed our way I will completely ignore the CDC warnings.  That may kill me but I just can't take them seriously any longer.
  12. Like
    twangster got a reaction from PPPJJ-GCVAB in The CDC weird and strange requirements   
    I think the CDC loses all credibility when they publish such things.  
    When I see a crazy person rambling away to no one on a street corner saying nonsensical things I ignore them without a second thought.  That is where the CDC has placed itself.   Crazy people best to be ignored.  
  13. Haha
    twangster got a reaction from Neesa in FLL Port busy today ?   
    Not so fast.  The CDC must be from Missouri, the "Show Me" state.
    If the CDC isn't there to see it, it didn't happen.   
  14. Love
    twangster got a reaction from nate91 in "The World Is Desperate for Vaccines and Israel Wants to Sell Them to a Luxury Cruise Line"   
    Blogger, reporter, jerk with a keyboard.  All the same these days.
    A company seeking money.  
  15. Like
    twangster got a reaction from Neesa in Florida Gov. Ron DeSantis says he isn’t going to relax the Covid test requirement for cruises   
    Cruise lines just want to sail without having to ask a team of lawyers WTF just happened and what does it mean to us.
    Classic government hindering business at both the federal and state level.  
    Completely unnecessary at both levels.
  16. Like
    twangster got a reaction from Neesa in "The World Is Desperate for Vaccines and Israel Wants to Sell Them to a Luxury Cruise Line"   
    Blogger, reporter, jerk with a keyboard.  All the same these days.
    A company seeking money.  
  17. Like
    twangster got a reaction from LizzyBee23 in "The World Is Desperate for Vaccines and Israel Wants to Sell Them to a Luxury Cruise Line"   
    Blogger, reporter, jerk with a keyboard.  All the same these days.
    A company seeking money.  
  18. Like
    twangster got a reaction from danv3 in The CDC weird and strange requirements   
    The other problem with the CDC approach to delay cruising is bad timing.
    Right now we have large numbers of people fully vaccinated combined with folks who have had the virus.  
    Six months from now the efficacy will not be what it is right now.  We don't know exactly what it will be but we do know it won't be what it is right now for either vaccinated or previously infected.
    There is no guarantee the folks who vaccinated will accept boosters in 6 to 8 months.  Many are deciding to forego second shots so it seems logical many will forego boosters.
    Right now is the best time to take advantage of the data trend.  Right now is the safest time to sail.  
    The CDC isn't following science, they are ignoring it.
  19. Like
    twangster got a reaction from dr martini in Symphony on the move   
    Two possible reasons come to mind.
    1) They may have elected to forego the normal in water botton survey that would be due around now and went for a full dry dock to reset the cycle and keep her in service for the next 5 years.  Basically take advantage of the downtime to get a jump on the drydock cycle.
    2) Something has raised a flag so they wanted to get it checked it now rather than risking a service interruption once a restart begins.
     If you are going on a long family vacation in the car sometimes you might do some routine maintenance before it's actually due.  
  20. Thanks
    twangster got a reaction from Heymarco in Symphony on the move   
    Yes, at least a year.  No word why.
  21. Like
    twangster got a reaction from SPS in The CDC weird and strange requirements   
    I think the CDC loses all credibility when they publish such things.  
    When I see a crazy person rambling away to no one on a street corner saying nonsensical things I ignore them without a second thought.  That is where the CDC has placed itself.   Crazy people best to be ignored.  
  22. Love
    twangster got a reaction from Cruising With JT in Navigator Pricing Error and Revenue Mgmt   
    Last week I received an email from revenue management letting me know that my March bookings involved a pricing error but they would honor the bookings.
    I had two suite cabins booked, one for me and another for a family member.  To give you an idea of the error involved my suite would normally go for 234% more while the other suite would normally be 255% more each on a solo basis given our unique qualifiers (CAS status, age, state, etc).  Both suites have the capacity for 6 guests.  I had booked both suites with a single guest in each cabin.
    I offered to let the bookings go.  An email exchange followed that turned into a game of phone tag as we both worked around busy schedules but we eventually talked on the phone.   
    Revenue management was very clear I could keep the bookings and they would honor the pricing.  They requested the phone call to make sure I understood they would honor them.  I told her to cancel them.
    I didn't feel right taking advantage of what was clearly a pricing error.  I knew it was a error when I booked it and give Royal a lot of credit for offering to honor the bookings despite the thousands of dollars they would lose by doing so.  
    A family of four booked in one of these suites would have gone for 500% more than I was booked for.  Between the two suites it amounted to an error that would cost Royal over $10k in revenue if both suites were booked at capacity not to mention losses in gratuity and onboard spending.
    Simply stated it didn't sit right with me to take advantage of the company especially during these dark times with so much lost due to the pandemic.
    Call me a fool but I slept better knowing I did the right thing.
    BTW - nice people in revenue management.  
  23. Like
    twangster got a reaction from dr martini in Navigator Pricing Error and Revenue Mgmt   
    In my mind the size of the company doesn't change the equation.  
  24. Love
    twangster got a reaction from Drewmommy in Navigator Pricing Error and Revenue Mgmt   
    Last week I received an email from revenue management letting me know that my March bookings involved a pricing error but they would honor the bookings.
    I had two suite cabins booked, one for me and another for a family member.  To give you an idea of the error involved my suite would normally go for 234% more while the other suite would normally be 255% more each on a solo basis given our unique qualifiers (CAS status, age, state, etc).  Both suites have the capacity for 6 guests.  I had booked both suites with a single guest in each cabin.
    I offered to let the bookings go.  An email exchange followed that turned into a game of phone tag as we both worked around busy schedules but we eventually talked on the phone.   
    Revenue management was very clear I could keep the bookings and they would honor the pricing.  They requested the phone call to make sure I understood they would honor them.  I told her to cancel them.
    I didn't feel right taking advantage of what was clearly a pricing error.  I knew it was a error when I booked it and give Royal a lot of credit for offering to honor the bookings despite the thousands of dollars they would lose by doing so.  
    A family of four booked in one of these suites would have gone for 500% more than I was booked for.  Between the two suites it amounted to an error that would cost Royal over $10k in revenue if both suites were booked at capacity not to mention losses in gratuity and onboard spending.
    Simply stated it didn't sit right with me to take advantage of the company especially during these dark times with so much lost due to the pandemic.
    Call me a fool but I slept better knowing I did the right thing.
    BTW - nice people in revenue management.  
  25. Like
    twangster got a reaction from jticarruthers in The CDC weird and strange requirements   
    Once you conclude someone is saying dumb crazy things it makes it very difficult to keep your mind open to anything else they say. 
    If you say nine crazy things and one accurate and logical thought very few will hear it.  The valid point is lost, discarded and written off because of the junk they publish.  They are basically no different than the cable news outlets publishing crazy stuff in support of an agenda.  Facts don't matter, the ends justify the means.
    At this point I wall take nothing the CDC says seriously.  
    Once we are past this pandemic and years from now when the next one is headed our way I will completely ignore the CDC warnings.  That may kill me but I just can't take them seriously any longer.
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