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Royal Caribbean Group CEO talks "question that everybody is concerned about" on a cruise ship

In:
25 Mar 2021
By: 
Matt Hochberg

Ever since the cruise industry shutdown in March 2020, executives have been looking for ways to restart cruises safely, but there is one concern that is at the top of everyone's mind.

During a webinar with travel agents this week, Royal Caribbean Group Chairman and CEO Richard Fain spoke on a variety of topics, including how the cruise line is working with governments to ensure everyone onboard and in the communities they visit safe.

In his discussion, Mr. Fain touched on the one question that he says everybody is concerned about: an outbreak on a ship.

Between Royal Caribbean, the Healthy Sail Panel, and government officials, Mr. Fain said the issue of how to handle a case onboard is at the top of the list of tasks associated with cruises restarting.

"We don't want to have a situation where somebody has a case, because you don't go anywhere without somebody having a case on land or sea, but where somebody can have a case and infect other people."

"You end up in a situation where you have an outbreak and that disrupts the vacation of everybody on board."

"We had preplanned programs for taking care of that...we have contact tracing of amazing sophistication, so we're able to catch the case early, isolate it, and not disrupt either the vacations of the other guests, but also not cause a problem to the local community."

This plan that Mr. Fain refers to has been a success so far with local governments, and he believes the buy-in from government is allowing more ships to return to service this summer.

"It's been very successful. And you can see this, the momentum is building. It is very much speeding up. More and more places are seeing the value of this and seeing that the system works. And so we're moving forward."

Role of vaccines in cruises this summer

While Royal Caribbean says it has not made a determination on if the Covid-19 vaccine will be required across the fleet, ships that have been announced to restart cruises this summer all require it.

Will vaccine be required for all sailings in the future or simply those specific international homeport?

Mr. Fain said right now it depends on the port.

"It's determined on a case by case basis in cooperation, in dialogue with the local authorities."

However, the role of vaccines today, June, or later this summer could change.

"As the science continues to progress, I think we will change and we will adjust to that. And I think we're now trying to predict the future. Remember, these cruises don't start till June. And so we're starting on this basis that they will require vaccines, but that could change tomorrow."

"We do respond to the facts and the evidence, and so we started out on the new cruises that we've announced and they are going to require initially vaccines. But we don't know how long that will be a feature."

What about the CDC?

The road to cruise ships restarting in the United States runs right through the U.S. Centers for Disease Control (CDC) and Mr. Fain spoke about the status of things with the CDC.

Taking a slightly different tone than previous comments about the CDC, Mr. Fain called the current situation with the Conditional Sail Order as "pretty unworkable".

Fain cited the fact four and half months after the Conditional Sail Order was announced, cruise ships are still in phase one.

"You can see that's pretty unworkable for us and for the CDC. And we think that that the science is simply moved ahead of the Conditional Sail Order."

"It's now out of date. And we, and the Healthy Sail Panel, and I think others in the industry, feel that the time is to move on in light of the dramatic changes we've seen in three areas, the vaccine, the testing and the contact tracing."

Jewel of the Seas will sail from Cyprus in July

In:
25 Mar 2021
By: 
Matt Hochberg

Another Royal Caribbean cruise ship has been redeployed this summer to sail from a new homeport.

Beginning on July 10, Royal Caribbean announced Jewel of the Seas will sail from Limassol, Cyprus.

This is the first time a Royal Caribbean ship has called Cyprus its homeport and will offer 7-night cruises to the Greek Isles through October.

Port stops will include Limassol, Athens, Greece and the Greek islands of Rhodes, Crete, Mykonos and Santorini.

Guests can start booking Jewel of the Seas beginning on April 7.

Just like Royal Caribbean's other ships that have been redeployed for this summer, the crew members will be vaccinated and adults must be fully vaccinated as well. Those under the age of 18 may sail with negative test results. These current health and safety measures, like others, may evolve as they are evaluated on an ongoing basis.

Details on the health and safety measures to be implemented will be announced at a later date. 

Jewel of the Seas is now the fourth Royal Caribbean ship to be redeployed to a new homeport this summer so that it can offer a cruise season from a non-traditional homeport.

Just like all three ships, adults onboard must be fully vaccinated from Covid-19 in order to sail.

In addition, Grandeur of the Seas will sail from Barbados in December.

"I’m delighted to announce our safe and gradual return to Europe. We know how eager our guests are to enjoy a getaway this summer, and these sailings, which include a mix of fantastic destinations and must-visit islands, make for the perfect getaway,” said Michael Bayley, president and CEO, Royal Caribbean International."

"Cyprus is a beautiful island, and we are thankful to the Cypriot government for their support and enthusiasm in making these incredible itineraries possible."

Cancelled cruises

As a result of moving Jewel of the Seas to Cyprus, previously scheduled sailings on her between June and October 2021 are now cancelled.

Specifically, Royal Caribbean has canceled the scheduled Jewel of the Seas summer sailings departing June 7 - October 31, 2021. Anyone with a canceled sailing can choose from one of the following compensation options:

  1. A refund of all funds paid
  2. An elevated 125% Future Cruise Credit to sail with Royal Caribbean® at a later date 
  3. An opportunity to Lift & Shift your client’s reservation to a similar cruise next year

Soon, all impacted guests and associated travel agencies will receive an email notification with additional details pertaining to these compensation options.

Royal Caribbean Group CEO gives updates on Europe and Alaska 2021 cruise chances

In:
24 Mar 2021
By: 
Matt Hochberg

Will that Royal Caribbean cruise to Europe or Alaska actually sail this year?

That question is among one of the most asked concerns out there, and Royal Caribbean Group Chairman and CEO Richard provided his outlook for these regions.

So far, Royal Caribbean has cancelled May cruises in Europe and Alaska, but the rest of the cruise season remains intact.

During a webinar with travel agents, Mr. Fain said there is still going to be a Europe season, but it won't be the same.

"A lot depends on some of the regulatory hurdles that we're dealing with today, " Fain explained. "there'll be a European season, I believe. I certainly hope that it will be a large one. And I hope that this momentum carries us forward and allows us to make the kinds of decisions that we need to make now."

"It takes months to activate a ship. We not only need permission to be doing things, we need their permission sufficiently in advance to enable us to prepare for it. So late permission is equivalent to a denial."

"I do think you're going to see a good European season this summer."

What about Alaska? Mr. Fain's proverbial crystal ball was less clear.

Canada banned cruise ships for an entire year, and the U.S. Centers for Disease Control (CDC) still has a ban of cruise ships in the United States.

Meanwhile, Royal Caribbean's Alaska cruises are not cancelled yet.

"We've been very pleased and appreciative of the support we've gotten from members of Congress, from others who have spoken on not on our behalf, but on behalf of the small businesses in Alaska that depend on tourism for their livelihood."

"I can tell you that we and others are working on it. I don't think I feel confident enough to make a prediction as to whether we and they will be successful."

Latest on working with the CDC

Alaska, and to a lesser degree Europe, are tied very much to what happens with the CDC and their Conditional Sail Order.

Echoing CLIA's statement earlier today, Mr. Fain took a different tone in discussing what is or is not happening with the CDC.

In reference to the Conditional Sail Order, he said, "it calls for four-phases, but four-and-a-half months into that, we are still in phase one and we still don’t know what will be required for phase two."

"That is pretty unworkable, for us and the CDC."

"We think that that the science has moved ahead of the Conditional Sail Order. It was a very good process way back when. Back in October of last year we thought it was a positive, and it's now out of date."

Cruise industry calls on CDC to let cruise ships sail again

In:
24 Mar 2021
By: 
Matt Hochberg

A cruise industry association has called on the U.S. Centers for Disease Control and Prevention (CDC) to let cruise ships restart.

CLIA officially called on the CDC to lift the Framework for Conditional Sailing Order (CSO), citing it being "outdated" and not reflective of current conditions.

Specifically, CLIA wants the CSO lifted so that cruise ships can restart sailings form the United States at the beginning of July, to match President Biden’s forecast for when the United States will be “closer to normal.” 

By lifting the CSO, cruise lines would not have to conduct test sailings, or any of the other requirements outlined by the CSO. Instead, cruise lines would implement new health protocols and rule changes aimed at making ships as safe as possible.

CLIA cites statistics of extremely low Covid-19 rates on cruise ships sailing elsewhere in the world as proof cruises can operate safely. Ships sailing in Europe, Asia, and the South Pacific have carried almost 400,000 passengers and had fewer than 50 based on public reports. This is "dramatically lower than the rate on land or in any other transportation mode."

Moreover, CLIA says the CDC has failed to follow through with the spirit of the CSO when it was implemented back in October 2020. Since then, the CDC has not released any further guidance, as called for in the CSO, to support the resumption of U.S. cruise operations.

"The lack of any action by the CDC has effectively banned all sailings in the largest cruise market in the world," CLIA said in a press release. "Cruising is the only sector of the U.S. economy that remains prohibited, even as most others have opened or continued to operate throughout the pandemic. "

"The outdated CSO, which was issued almost five months ago, does not reflect the industry’s proven advancements and success operating in other parts of the world, nor the advent of vaccines, and unfairly treats cruises differently. Cruise lines should be treated the same as other travel, tourism, hospitality, and entertainment sectors, " said Kelly Craighead, CLIA’s President and CEO.  

Proving CLIA's point, Carnival Cruise Line's CEO recently pointed out they are still waiting for instructions from the CDC on how to proceed.

By keeping cruise lines shutdown, CLIA says it has cost jobs and revenue to the U.S. economy.

CLIA estimates restarting cruises as part of the broader travel industry will provide a much-needed boost to the U.S. economy—with the cruise industry supporting nearly 450,000 American jobs and contributing over $55.5 billion annually, prior to the pandemic.  

Based on economic modeling by research firm BREA, more than 300,000 jobs have been lost in the United States due to the suspension of cruises. 

While the U.S. remains on the sidelines of cruising, Royal Caribbean and other lines have begun plans to sail from other countries in order to bypass the CDC.

Royal Caribbean will offer Adventure of the Seas and Vision of the Seas this summer from the Bahamas and Bermuda, respectively. Celebrity Cruises will sail from St. Maarten on the Celebrity Millennium.

The rationale for the No Sail Order and the CSO has been a fear that cruise ships are inherently unsafe because Covid-19 can more easily spread there.

In the CDC's Executive Summary of the No Sail Order, they cite data on COVID-19 cases aboard cruise ships from early 2020 as impetus for the rule.

New Adventure of the Seas sailings out of Nassau, Bahamas now available to book

In:
24 Mar 2021
By: 
Matt Hochberg

If you want to reserve a spot on one of the first Royal Caribbean sailings in North America, your opportunity has arrived.

UPDATE: The new Adventure of the Seas sailings from Nassau, Bahamas are available to book via Royal Caribbean's website, phone, or through a travel agent.

The new bookings are available to book immediately, beginning with the June 12 sailing. Sailings between June and August 2021 are open for booking.

Any nationality or residency may book these sailings, but all guests 18 years or older must be fully vaccinated by the time of sailing.

All crew on Adventure of the Seas will be vaccinated for COVID-19 before the sailings begin.

Specifically:

  • For guests 18 years of age and older, proof of being fully vaccinated for COVID - 19
  • Proof of a negative SARS- Co V- 2 RT- PCR test result for entry into the country where you are sailing from (age requirements vary by jurisdiction)
  • Completed Royal Caribbean Health Questionnaire, available in the app 24 hours before sailing
  • Typical t ravel documents, including passport or any visas as required by the departure country

The new sailings will have a variety of new health and safety protocols to mitigate the spread of Covid-19 onboard. These rules will be announced closer to the start of sailings.

These Adventure of the Seas sailings will not visit any U.S. ports of call in order to bypass approval of the U.S. Centers for Disease Control and Prevention (CDC).

For the first time ever, a Royal Caribbean cruise ship will sail from Nassau, Bahamas. Itineraries include stops at Perfect Day at CocoCay (two visits per sailing), Cozumel and Grand Bahama Island.

For over a year, the CDC has banned cruise ships from sailing in U.S. waters because of the global health crisis, and there is no end in sight when that restriction may be lifted.

Adventure of the Seas will be among a handful of ships to restart operations this summer, following the successful relaunch of Quantum of the Seas in Singapore in late 2020.

Odyssey of the Seas will sail from Haifa, Israel to the Mediterranean, and Vision of the Seas will sail from Bermuda to the Bahamas.  Both ships will have cruises beginning in June.

Next week, Vision of the Seas cruises from Bermuda will go on sale.

While four ships is a small fraction of Royal Caribbean's fleet, it is a significant achievement for a cruise line that has bled money quarter after quarter, and barely had any sailings. Moreover, this marks the first possible return for Americans to cruise.

Royal Caribbean announces Vision of the Seas will sail from Bermuda

In:
23 Mar 2021
By: 
Matt Hochberg

Royal Caribbean announced its second cruise ship to restart North American cruises will be Vision of the Seas from Bermuda.

Similar to the cruise line's announcement last week that Adventure of the Seas would restart cruises from The Bahamas, Vision of the Seas will sail from outside the United States so that it can offer cruises sooner and without approval from the U.S. Center for Disease Control (CDC).

Building on the cruise line's slow and calculated return to service, Vision of the Seas will begin sailing from Bermuda and offer cruises that visit Perfect Day at CocoCay.

Just like Adventure of the Seas, sailings on Vision of the Seas will require all adults above the age of 18 to be fully vaccinated for COVID-19.

The cruise line also said current health and safety measure, like others, may evolve as they are evaluated on an ongoing basis.

In addition, travelers must meet the travel requirements of Bermuda. This currently includes receiving a negative PCR test result before traveling, testing upon arrival into the country and filling out appropriate entry forms. The most up-to-date policies can be found on Bermuda’s website.

Guests under the age of 18 will need to provide a negative RT-PCR test result.

The itinerary will be:

  • Bermuda
  • Sea day
  • Sea day
  • Perfect Day at CocoCay
  • Sea Day
  • Bermuda
  • Bermuda

Vision will begin sailings from Bermuda as soon as June 26, 2021. Vision will be offering a summer season between June through August 2021.

The new sailings open for booking on March 29.

As a result of this redeployment, previously scheduled Vision of the Seas sailings departing from San Juan, Puerto Rico are cancelled.

Those guests currently confirmed on impacted sailings departing June 6 — August 29, 2021 can choose from one of the following compensation options:

  • A refund of all funds paid
  • An elevated 125% Future Cruise Credit to sail with Royal Caribbean at a later date

All impacted guests and associated travel agencies will soon receive an email notification to present a more detailed version of these compensation options.

In the meantime, cruises lines continue to wrestle with the CDC for progress at a glacial pace that will hopefully allow cruise ships to begin offering test sailings.

Right now, Royal Caribbean is waiting for technical instructions from the CDC on what ships need to do in order to be ready for the simulated voyages need to prove cruises can restart safely.

Royal Caribbean Group Chairman and CEO Richard Fain said earlier this week that he still doesn't know when cruises will restart in the US.

"As most of you know, the order called for several phases and for the CDC to issue detailed technical rules for each phase. The first of such technical rules was scheduled to be released in December, and many of you was asked when we expect to receive them. In fact, I would answer that the pace of science has simply overcome that process."

"We don't know what the CDC is contemplating to address this very different set of circumstances. But just as they and other public health officials are doing elsewhere, we expect they will all adjust to the changes that have been and are taking place today."

"The Conditional Sail Order was a very positive step at the time, but that time has passed. We look forward to a constructive dialogue with health officials in the United States and elsewhere for the path forward under these new circumstances."

Cruise FAQ: Saving Money

In:
23 Mar 2021
By: 
Ashley Kosciolek

Whether you're on a strict vacation planning budget or have unlimited funds, it's great to feel like you've scored the most bang for your buck.

We've noted your burning questions about saving money on cruises. Check out the answers below, and find out how to hold on to more of your hard-earned cash.

How can I save money on a cruise?

The easiest thing you can do is familiarize yourself with standard cruise pricing across the industry so you'll know a good deal when you see one. If you need help, sign up for price drop alerts -- Cruise Critic, Cruise Watch, Cruiseline and Cruise Fish offer them -- that will tell you when fares have decreased.

You can also sign up for cruise line newsletters that will alert you to special deals and promotions on that voyage you've been eyeing.

Additionally, if you live near a cruise port and have a flexible schedule, be on the lookout for last-minute resident rates.

Another trick, partiuclarly if you don't anticipate spending much time in your room, is to book a less-swanky cabin. Choose an inside or oceanview stateroom instead of a balcony, for example.

For further savings after you're already onboard, you can book your next sailing while you're still on the present one. Most cruise ships have a future cruise desk, where cruise line representatives will almost always try to entice you to make a new reservation by reducing or waiving deposits or throwing in extras like dining, drink packages or onboard credit.

You can also seek to save a few bucks by reserving shore excursions that are independent of the cruise line.

If spa treatments are your thing, ask about discounts for booking more than one, or make an appointment on a port day, when services are often cheaper because most cruisers are ashore.

Working with a travel agent is another great way to increase value for money.

Can a travel agent save you money on a cruise?

Although travel agents can't offer discounts on cruise fares below what the cruise lines themselves are offering, they can toss in perks like onboard credit, free alternative dining, or beverage or Wi-Fi packages.

You won't see a reduction in the amount you pay for your cabin, but you will be receiving more value for your money. This is also true in terms of peace of mind. If something goes wrong during your sailing, you have a professional point person to handle the mess on your behalf.

Read more10 Secrets Royal Caribbean travel agents wish you knew

What should you not buy on a cruise?

  • Duty-free items: Sometimes duty-free purchases are a bargain, but often you're better off buying alcohol, jewelry and other pricey items at home instead, especially if they're brands that are easy to find elsewhere. On Europe sailings, for example, you won't pay duty, but you will pay VAT, which generally wipes out any savings you might have earned via a duty-free transaction.
  • Drink of the day glasses: Sure, drinks of the day are yummy, but did you know you can often save a couple of dollars if you ask for the same beverage without the souvenir glass? (Trust us: You won't use it again, probably because it will break in your luggage on the way home.)
  • For more, check out our longer list of other items not to buy on a cruise.

Is it better to book directly with a cruise line?

Although booking with your cruise line will eliminate the middle man, you won't get a cheaper price, and it's not always the best idea in terms of value.

Travel agents cannot discount fares further than what the cruise line is offering, but they can make sure you get the same price and help you to score extras -- like onboard credit or free alcohol -- that will add value to what you get for your money.

Read moreTop things you didn't know travel agents can do for your cruise vacation

Can you negotiate cruise prices?

No, cruise lines don't negotiate. However, prices often fluctuate with demand, seasonality and other variables, so the best way for you to find the lowest fares is to monitor pricing over several months before booking anything.

Some cruise lines do allow passengers to bid on cabin upgrades if there are unsold rooms available as the sailing date approaches. If you are offered the chance to bid, you can enter a dollar amount that you think the upgrade is worth, but there's no guarantee you'll get it for that price if it's too low or if someone else outbids you.

Read moreHow to get cheap cruise deals

Is it cheaper to prepay gratuities on a cruise?

No. Each cruise line has a set per-person, per-day amount that it will charge to each cruiser's onboard account, based on the type of cabin in which they're staying. That amount doesn't increase or decrease based on when the gratuities are paid.

However, you can often find cruise deals that include gratuities in the fares, which means you'll see a bit more value from the booking.

Read moreShould you prepay gratuities for a Royal Caribbean cruise?

What happens if I book a cruise and the price goes down?

If you haven't yet reached the end of the final payment window, you can call your travel agent or cruise line to ask for a price adjustment. Generally they will oblige.

If you've already paid for your cruise in full, you can work with your cruise line to see if, given the circumstances, they might offer you an upgrade.

If that doesn't work, you could book the sailing at the new, lower price and cancel the original booking. However, if you've already made final payment, you'll lose a portion of your money, so the key is to make sure the savings on your new booking will outweigh the money you lose when you cancel the original one.

Also be sure to check that you won't be losing any value adds or promotions -- onboard credit, included gratuities, etc. -- that might have been associated with the original reservation, as there's no guarantee they'll still be available for the new one.

Read moreHow Royal Caribbean will let you take advantage of a price drop up until 48 hours before your cruise

What is the cheapest month to take a cruise?

The cheapest time to cruise is during hurricane season, the period of time between June and November when hurricanes are most likely to occur in the Atlantic.

If you book a cruise to the Bahamas or Caribbean during that timeframe, be aware that itineraries can and will be altered if bad weather poses a threat to passenger safety, and passengers are not entitled to compensation if that happens.

Read moreWhat is the cheapest month to go on a cruise?

Do cruises get cheaper closer to departure?

Yes, but it won't be widely publicized. This is particularly true for higher-end cabins, so if you have your heart set on a suite or balcony stateroom, don't bank on finding a deal a month before sailing.

The best way to find out about discounts on unsold rooms is to ask your travel agent to let you know of any deals they spot, sign up for price drop alerts, and be on the lookout for last-minute resident deals if you live near a cruise port.

Read moreHow far in advance should I book a cruise to get the best price?

How much cash should you bring on a cruise?

The payment system on modern cruise ships is cashless. Before you embark, you'll either tie a set amount of cash or a credit card to your onboard account. You will then be given a room key that also functions as your onboard charge card.

However, you should still bring some small bills for tipping luggage porters at embarkation, crew members who deliver your bags and room service to your cabin, and tour guides and transportation operators you think have done a particularly good job during any shore excursions you take.

Although daily gratuities are automatically added to your onboard account, you might also choose to tip extra in cash to crew members who have been particularly helpful. These amounts are totally at your discretion.

Finally, cash is useful in port if you're hoping to buy souvenirs. If you're going somewhere that takes U.S. dollars, withdraw money before you board, as ship ATMs are notorious for exorbitant surcharges. If you're cruising someplace (like Europe) that won't take USD, wait until you get there, and find an ATM in port that will dispense local currency at a much better exchange rate than the airport kiosks.

First photos from Odyssey of the Seas sea trials

In:
22 Mar 2021
By: 
Matt Hochberg

Royal Caribbean's next new cruise ship is somewhere in the North Sea conducting her sea trials, and we have our first look at her in action.

Odyssey of the Seas is undergoing her most rigorous testing yet by sailing around to properly vet the ship prior to being handed over to Royal Caribbean.

Royal Caribbean shared photos of the ship in her sea trials, which began on March 14.

Sea trials are the one of the major parts of a new ship construction, where the ship is put through its paces to verify its systems are not only working, but can handle extreme conditions.

Everything from the ship's propulsion, to navigation, to engines are tested before it can be ready to join the fleet.

Once her sea trials are complete, she will return to Bremerhaven, Germany.

It is not clear how long sea trials will be exactly, as they can vary in duration. Sometimes one or two sessions are common.

Shipyard Meyer Werft is still in ownership, and once the sea trials are complete, hand over to Royal Caribbean is likely.

No official delivery date has been announced, but Royal Caribbean International Senior Vice President of Hotel Operations, Mark Tamis, said recently it could take place on March 24.

Odyssey of the Seas is a 169,000-gross-ton ship that measures 1,138 feet (347 meters) long and 135 feet (41 meters) wide.

She will begin sailing in May from Israel and sail the eastern Mediterranean throughout summer 2021.

Odyssey will then move to Fort Lauderdale, Florida in November and make her North American debut.

You will only be able to book cruise line shore excursions on Adventure of the Seas cruises

In:
22 Mar 2021
By: 
Matt Hochberg

Royal Caribbean has not released all the health protocols and changes for Adventure of the Seas restarted sailings from The Bahamas, but expect to only be able to go on cruise line shore excursions.

Other cruise lines around the world that have been able to restart cruises have done so with the limitation that guests may only go on cruise line sponsored tours in order to ensure guests are safeguarded from undue risk of exposure to Covid-19.

On the same day Royal Caribbean announced Adventure of the Seas would restart cruises in June from Nassau, Bahamas, the line also confirmed guests will only be able to disembark the ship if on a ship tour.

 Royal Caribbean's Senior Vice President, Sales, Trade Support and Service, Vicki Freed, told Cruise Industry News guests will be limited to Royal Caribbean excursions in Cozumel and Grand Bahama Island.

"With our own little bubble, we can really make sure the health and safety protocols are being followed."

Royal Caribbean's own Shore Excursions Health Acknowledgement confirms that only cruise line tours will be permitted, "guests are currently only permitted to book and participate in Shore Excursions which are selected and approved by Royal Caribbean Group."

In addition, guests booked on Odyssey of the Seas sailings from Israel received a list of terms and conditions for their sailings which also allude to the limitation of shore excursion options you can book.

Read moreHow to book a Royal Caribbean shore excursion

Why limit shore excursions?

The origin of limiting shore excursion options goes back to the first cruise ships to restart sailings.

In an effort to create a travel bubble, MSC Cruises restarted sailings in August 2020 with the rule in place. They even refused to let a family back onboard that broke the rule.

In September 2020, the Healthy Sail Panel addressed shore excursions in their 74 recommendations for how to operate a cruise ship safely during the global health crisis.

The number 59 recommendation recommended limiting shore excursion options.

"During the initial return to sailing, cruise operators should only allow guests debarking from a ship at a destination port to participate in cruise line-sponsored or verified excursions as a way of limiting potential exposures in the destinations they visit."

The Panel did classify this recommendation as a temporary one, and something that could be modified or removed later when health conditions permit.

Read moreAre Cruise Ship-Sponsored Shore Excursions Really Safer?

Royal Caribbean Group CEO answers common questions about cruises restarting

In:
22 Mar 2021
By: 
Matt Hochberg

Royal Caribbean Group Chairman and CEO Richard Fain posted a new video celebrating the restart of sailings on Adventure of the Seas, as well as answering the most common questions he is seeing.

Every few weeks, Mr. Fain has been producing videos for travel agents that seek to offer insight into where things are while the cruise industry remains shutdown.

The enthusiasm in Mr. Fain's voice and expressions was evident as he heralded the return of Adventure of the Seas and Celebrity Millennium to sailing in June.

In fact, Mr. Fain teased that more sailings from places outside the United States will be coming soon.

"It all reinforces the view that there's an enormous amount of pent up demand eager to cruise again. I expect that we will soon be announcing more such itineraries."

In addition, Mr. Fain highlighted the fact across the Royal Caribbean Group of brands, over 100,000 people have sailed with just ten positive cases.

"This is really our objective: few infections and certainly lower than would be expected in the surrounding community, all handled smoothly without ruining everybody's vacation, protection of guests and the surrounding community from a big spread of the virus."

"In essence, we've just had a hundred thousand test cruisers and demonstrated that the process works."

Addressing the hot topics

The bulk of the video is dedicated to hitting some of the common questions he has been asked.  

Here is a breakdown of these questions, and his responses.

When will cruises restart?

"The answer is, as I said before, we already have. Hundreds of thousands of happy cruises in various parts of the world. And it's fast growing with recent announcements of more such cruises, including the Caribbean."

"By the way, on average, our ratings on these cruises are seven points higher than our ratings were pre pandemic. Clearly, our guests are loving the experience."

Will vaccines be required to cruise?

"The answer to that is we don't know. We have announced three cruises that will require inoculations for all adults, and there are likely to be more."

"But each circumstance is different. And I would note that the cruises we are currently operating are operating without requiring vaccines. But the vaccines set the stage for whatever we do. And all of our efforts are designed to make our cruises safer than walking down Main Street, USA."

"The situation changes every day and we will be guided throughout by the science as it evolves and gets better and more accurate."

Read moreEverything we know about if Royal Caribbean will require a vaccine

What about the CDC's Conditional Sail Order and when will their next technical rules be issued?

"That's more complicated, but it's still very important."

"The CDC issued the Conditional Sail Order last October in an effort to provide a path for cruising to reopen in the United States. The CDC has an amazing responsibility throughout the United States, and we all know they're working incredibly hard to balance the risks of the disease while limiting the pain and suffering to society."

"As most of you know, the order called for several phases and for the CDC to issue detailed technical rules for each phase. The first of such technical rules was scheduled to be released in December, and many of you was asked when we expect to receive them. In fact, I would answer that the pace of science has simply overcome that process."

"When the Conditional Sail Order was written, there were no vaccines. The disease was on an upward trajectory and headed towards a terrible peak. Testing was less available and more costly and therapeutics were limited. In general, the situation looked very bleak back then."

"What a difference five months makes."

"Today, the vaccines and other measures have changed the trajectory from a steep climb to a dramatic fall. The pandemic isn't under control, but it is getting there and society is beginning to open up."

"I was thrilled when the CDC said that now that I'm vaccinated, I could play with my extraordinary grandchildren without a mask. I was over the moon when they said it was safe for schoolchildren to sit three feet apart instead of six. So we're making important and impressive progress."

"Last October, preparing for resumption of service based on extensive protocols made good sense. But today, a vaccine approach makes much more sense than this old protocol based approach."

"The vaccines are bringing down the incidence of Covid-19 in society. The testing enables us to catch cases early, and the preparation we're doing allows us to handle individual cases safely and simply."

"We don't know what the CDC is contemplating to address this very different set of circumstances. But just as they and other public health officials are doing elsewhere, we expect they will all adjust to the changes that have been and are taking place today."

"The Conditional Sail Order was a very positive step at the time, but that time has passed. We look forward to a constructive dialogue with health officials in the United States and elsewhere for the path forward under these new circumstances."