Vision of the Seas

More Panama Canal Cruises and Gluten Free beer coming to Royal Caribbean

In:
04Oct2012

In a blog post by Royal Caribbean CEO Adam Goldstein, two announcements were made that were direct results of passenger feedback.

First up was the request by Royal Caribbean fans for more Panama Canal cruises. Goldstein announced that Vision of the Seas was slated to originally offer Caribbean cruises will instead sail a set of Panama Canal cruises in the fall and spring.  The new Panama canal cruises will augment the other long Caribbean sailings already on the books.  

In addition, Goldstein announced that Royal Caribbean will offer gluten-free beer by the end of the year in all of its Irish pubs across the fleet.

Royal Caribbean passengers win court battle over norovirus outbreak on cruise ship

In:
29Jun2012

Three cruise ship passengers from Royal Caribbean's Vision of the Seas won a court decision in Brazil after seeking compensation following a norovirus outbreak aboard the ship back in March 2010.

The ship departed from Port Santos, Brazil when 348 people onboard were contracted norovirus.  Nausea, vomiting and diarrhea were some of the symptoms experienced by the passengers, who resorted to the court system to be reimbursed for the damage.

The attorney that specializes in consumer law, Ferrette Sueli Maria Gomes, was approached by three passengers dissatisfied with the consequences of the outbreak. 

One of the plantiffs was Freire Lourdes Domingues, 79, who was infected and claims to have almost died because of the  norovirus. The other two passengers who sought legal action felt changed in Vision's itinerary caused greater injury to them since they were prevented from getting off the ship at their destinations.  The trip included stops in Buzios, in Rio de Janeiro and Ilhabela in São Paulo coast. 

According to the lawyer, setting the value to be paid for each passenger fell to the judge, as Royal Caribbean did not offer to make a deal. The only deal the company was offering was a 25% discount on a future trip. 

Royal Caribbean had to pay about $33,000, including punitive damages and reimbursement of passages (R$ 2,994.00 each). The compensation was increased to Lourdes, due to contracting gastroenteritis. She received $12,000 in damages only. The other two tourists won £6,000 each by the hassles. 

Among the complaints made by passengers, is there being only one doctor to serve the people, without priority for children and seniors. Furthermore, it was alleged that the norovirus can spread via unwashed food and water, which was a possible sign of poor hygiene. 

When asked about the ruling, Royal Caribbean said in a written statement it is appealing the verdict. Royal Caribbean also announced that as soon as the symptoms were detected on board the Vision of the Seas,  the ship immediately reported the incident to the ANVISA and "took all actions necessary to ensure the welfare of the guests on board." 

The company also noted that viral outbreaks can not be directly related to the ship. "A virus from external sources can be installed on the vessel human transmission and thus did not cause any problems as food and water on the ship."

Royal Caribbean also mentioned that all ships coming to Brazil are subject to the control of various organs and meet strict standards, controls and taxes from international organizations. 

Photo of the Day: Vision of the Seas in Geirangerfjorden Norway

In:
16Jun2012

Photo by Vegard Elias Antonsen

Vision of the Seas schedule adjusted due to Norwegian strike

In:
31May2012

Due to a maritime pilot strike in Oslo, Norway, Royal Caribbean has been forced to adjust Vision of the Seas' itinerary slightly.

Vision of the Seas will call at Geiranger, Norway, today as planned, then spend Friday at sea and conclude its sailing in Gothenburg, Sweden, on Saturday.  Vision was originally scheduled to end its cruise in Oslo but passengers will instead transported by  bus to Oslo.

Brilliance of the Seas will call on Bergen, Norway, today as scheduled, spend Friday at sea and conclude its sailing in Amsterdam, Netherlands, on Saturday as scheduled.

The strike impacts cruise ships because pilots boats are not able to go out and meet ships, and thus ships that require a compulsory pilot to navigate within local waters cannot sail into the Norwegian ports.

Royal Caribbean ships will dock in Norway despite strike

In:
30May2012

Royal Caribbean has said that Vision of the Seas will dock in Bergen, Norway and Brilliance of the Seas will dock in Flam, Norway this morning as planned, despite a strike by pilot boat skippers in Oslo.

The strike is expected to spread across Norway by Thursday.

Royal Caribbean spokeswoman Cynthia Martinez issued a statement regarding the situation, "Both ships are expected to depart their ports of call today as scheduled. However, we are currently preparing contingency plans in the event the strike continues and either ship is unable to make their next scheduled port of calls in Norway."

The strike comes at the peak of the Norwegian fjord sailing season and threatens to disrupt the tourists coming to see them.

Vision of the Seas is scheduled to call to Geiranger, Norway, on Thursday, May 31, then spend Friday, June 1, at sea and conclude its sailing in Oslo, Norway, on Saturday, June 2.

Brilliance of the Seas is scheduled to call to Bergen, Norway, on Thursday, May 31, spend Friday, June 1, at sea and conclude its sailing in Amsterdam, Netherlands, on Saturday, June 2.

Vision of the Seas to open cruise season in Gijón

In:
30Apr2012

The Port of Gijón, Spain will host the docking of Royal Caribbean's Vision of the Seas tomorrow.  This will be the first cruise of the season and will bring the city 2,435 passengers and 765 crew.

The Royal Caribbean ship will dock at North Pier Extension area, from Vigo bound for Portland (United States).

This is the same ship that opened last year the springs in the area of enlargement, reports the Port Authority of Gijón.

This is the first of nine cruise ships expected this year will host the Port of Gijón, reinforcing the role that has been gaining in recent years in passenger traffic.

Martinique welcomes return of Royal Caribbean

In:
23Apr2012

News that Royal Caribbean plans on having Vision of the Seas stop at the Caribbean island of Martinique in the winter 2012-2013 have the island excited.  Royal Caribbean is returning to the island after a hiatus of more than 3 years.

The Martinique Tourism Authority is heralding the development as a major step forward in its efforts to grow the island’s tourism receipts from the U.S. market.

Commissioner of the Martinique Tourism Authority, Karine Roy-Camille, commented on the news, "Royal Caribbean’s return to Fort-de-France is the latest testament to the fact that Martinique is well positioned for tourism growth and 100% open for cruise business.  This is certainly good news for Martinique and a strong building block for further expansion in the cruise sector over the coming years.”

Martinique boasts great shopping opportunities in the downtown portion of its capital Fort-de-France. Retailers promise the best of Parisian fashion, jewelry, porcelain, perfumes and other fine goods are here, and for U.S. travelers most of it is available at a 20% discount.

Royal Caribbean will send two ships to Brazil for summer 2012-2013

In:
08Feb2012

Royal Caribbean is planning on sending Splendour of the Seas to Brazil for the Brazilian summer season, starting in December 2012.

Splendour of the Seas will arrive in December 2012 and remain in Brazil for the longest season ever, until April 2013.  

Vision of the Seas will also offer cruises from Brazil, with 10 and 11 night itineraries to the Caribbean between November 2012 and March 2013.

 

 

Royal Caribbean announces winter 2012-2013 sailings for Vision of the Seas

In:
09Jan2012

Royal Caribbean has announced its winter 2012-2013 sailings for Vision of the Seas, which will include itineraries that visit the Caribbean and Panama Canal.

Vision of the Seas will offer 10 to 15 night itineraries out of Port Everglades, Florida.  One special cruise will leave on December 24, 2012 and include stops in St Kitts, St. Lucia, Barbados, St. Vincent, Martinique and Royal Caribbean’s private island, Labadee.

There are a number of options aboard Vision of the Seas including 10-night Eastern Caribbean sailings that will make calls at Tortola, St. Maarten, Dominica, Antigua, St. Kitts, St. Croix and Martinique, with an 11-night itinerary calling into Antigua, St. Lucia, Barbados, Grenada, Bonaire, Aruba, St. Kitts, Dominica and St. Vincent, a maiden port of call for the line.

Two 14-night and two 15-night Panama Canal-transit sailings will also be offered, sailing from Port Everglades and San Diego respectively, along with two trans-Atlantic crossings sailing between Port Everglades and Southampton.

The 14-night westbound voyage will depart on 21 September 2012 from Southampton, calling into Gijo, Vigo, Lisbon and Ponta Delgada with the 13-night eastbound trip sailing from Port Everglades on 17 April 2013 visiting Lisbon, Vigo and Normandy.

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